Wer nutzt diese Software?

Kleine und mittlere Unternehmen, die nach einer effektiven Backup- und Disaster-Recovery-Lösung für ihre virtuelle Umgebung suchen.

Durchschnittliche Bewertung

91 Bewertungen
  • Gesamt 4.8/5
  • Benutzerfreundlichkeit 4.7/5
  • Kundenservice 4.7/5
  • Funktionen 4.5/5
  • Preis-Leistungs-Verhältnis 4.7/5

Produktinformationen

  • Startpreis 595,00 $/einmalig
    Preisinformationen
  • Kostenlose Version Ja
  • Gratis Testen Ja, Kostenlose Testversion
  • Einsatz Cloud, SaaS, Web
    Installiert - Windows
  • Training Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Altaro Software
  • http://www.altaro.com
  • Gegründet 2009

Über Altaro VM Backup

Altaro VM Backup ist eine problemlose Backup-Softwarelösung für virtuelle Maschinen für Hyper-V und VMware. Die intuitive Benutzeroberfläche ermöglicht das einfache Einrichten und Ausführen von Sicherungen und Wiederherstellungen. Altaro VM Backup ist kostengünstig (pro Host und NICHT pro Socket, CPU oder VM) und wird durch hervorragende Unterstützung unterstützt. Installiere und führe dein erstes Backup in 15 Minuten durch. Kostenlose Version für Kleinstunternehmen: Kostenlos (für immer) für zwei VMs pro Host!

Altaro VM Backup Funktionen

  • Backups planen
  • Ferngesteuerte Server-Optionen
  • Inkrementelles Backup
  • Kompression
  • Kontinuierliche Datensicherung
  • Lokale Server-Optionen
  • Sichere Datenspeicherung
  • Sicherungsprotokoll
  • Support mehrerer Systeme
  • Verschlüsselung
  • Web-Zugriff / Restaurierung
  • Backups planen
  • Cloud-Backup
  • Ferngesteuerte Server-Optionen
  • Inkrementelles Backup
  • Kompression
  • Kontinuierliche Datensicherung
  • Lokale Server-Optionen
  • Sichere Datenspeicherung
  • Sicherungsprotokoll
  • Verschlüsselung
  • Web-Zugriff / Restaurierung
  • Abrechnung & Rechnungsstellung
  • Backup und Recovery
  • CRM
  • Dashboard
  • Fernzugriff
  • Help-Desk
  • Korrektur-Management
  • Live-Chat
  • Problemmanagement
  • Projektmanagement
  • Terminplanung
  • Backups planen
  • Bare-Metal-Wiederherstellung
  • Differentielles Backup
  • Disaster Recovery
  • Inkrementelles Backup
  • Kompression
  • Kontinuierliche Datensicherung
  • VM-Backup
  • Verschlüsselung
  • Backup-Management
  • Fernbedienung
  • Grafische Benutzeroberfläche
  • Migration virtueller Maschinen
  • VDI
  • Verschlüsselung virtueller Maschinen
  • Virtuelle Maschinen-Überwachung
  • Virtueller Server
  • Archivierung & Aufbewahrung
  • Daten-Mobilität
  • Desktop-Virtualisierung
  • Disaster Recovery
  • Kapazitätsüberwachung
  • Leistungsmanagement
  • Namensraum-Management
  • Versionskontrolle
  • Virtuelle Maschinen-Überwachung

Die hilfreichsten Reviews für Altaro VM Backup

Set it and forget it

Bewertet am 21.5.2019
Jarret S.
Operations Manager
Krankenhausversorgung & Gesundheitswesen, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I backup 1 host with 5 virtual machines on it nightly.

Vorteile: I like that it runs my backups nightly and only notifies me when there has been an issue.

Nachteile: For a novice with virtual machines like myself, it can be a bit overwhelming initially. I know it is designed with people with far more expertise than myself in mind.

Why we moved from a competing software to Altaro backup software.

Bewertet am 9.8.2019
Shlomo F.
Manager
Informationstechnologie & -dienste, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: While we are a smallish company, we have a pretty large virtual environment, mostly for development and testing purposes. We currently house about 80 VMs and have at our disposal about 60 TB of disk space. We were unhappy with our current backup software and started looking for alternatives. Altaro was chosen as the replacement software primarily due to their exemplary support services, fair pricing structure and a rich set of features and functions. As a software company ourselves, we are very aware and sensitive to the level of support that comes with purchasing a software. Altaro offer 24/7 technical support, and they are very good at resolving issues and answering questions.

Vorteile: Extremely easy to install, configure and get running. Within 15 minutes, all the Hyper-V hosts and the VMs were recognized and ready for backup. A non-experienced junior employee can get the product up and running. User GUI is very clean, clear and intuitive. We managed to perform all the tasks without reading any instructions. Altaro is fast, very fast. The first time we performed a full backup, there was concern that it completed too soon, and that the backups were not usable. But we restored to a test drive and they all checked out.
The incremental backups with deduplication are even faster, taking only a minute or so per VM.
The Deduplication compression is very good. We are currently looking at over 80% savings of space. The price is right. They have a very fair pricing structure for both licenses and support services and offer discounts and incentives when needed. Offsite backup feature easy to implement. Using their offsite server setup file, any computer within the intranet/internet can become an offsite backup location. Consistently improving their offerings. With every new release of the software, clients are introduced to new features and functions, many of which have come from the clients themselves. They listen to the client’s feedback. Exemplary support services. One of the few companies that offer 24/7 support staffed with senior technical resources. We have always been able to receive support and assistance almost instantly.

Nachteile: Too sensitive with error codes from storage devices. In cases that other products complete the backup and restore, Altaro fails due to minor errors reported from storage devices. I wish they would complete the backup and just add a warning that there was an error code reported. Using a new storage device resolved the issues in our case. No support for defining many backup JOBS. You can only define one primary and one offsite backup source, and each VM can only belong to these 2 sources. It would be nice to be able to backup a VM multiple times, to multiple primary sources, each source with different location and retention policy. This can be achieved only by a many to many relationship between VMS and Primary/Offsite sources. I was told this may be coming out in the next release.

Antwort des Softwareanbieters

von Altaro Software an 12.8.2019

Thanks for reviewing Altaro VM Backup - we really appreciate it. We confirm that the support you require for backup jobs will become available in v8.5 of the solution, scheduled to be released later this year.

Easy to use backup software!

Bewertet am 4.12.2019
Pim P.
System administrator
Computer- & Netzwerksicherheit, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We solved a lot of issues regarding to serers being down. We mount the VM in another Hyper-V environment and the customer is ready to work again in minutes. While we restore the complete work-environment from the cloud.

Vorteile: - File granular restore
- Restore from mounted VM
- Offsite copies external device
- Offsite copies in the cloud
- Replication

Nachteile: Sometimes the UI speed is somewhat slow. When restoring on file level, the selection of the disks goes somewhat slow.

An economic tool that brings quick results.

Bewertet am 16.11.2019
Zuzana B.
Staff Software Engineer
Informationstechnologie & -dienste, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It has its advantages because it is still a powerful product, the speed in relation to the price is an economic advantage for the organization, its capacity is good however we have taken very into account in relation to safety, so we have limited the use of According to the level of data backup, it is generally used for fast backup.

Vorteile: One of the advantages that this software has offered in the company is that it offers fast restoring at a low price. Recovering a server can be done in a very fast way, the whole process is basically intuitive so it adapts to any type of user from the more advanced until the principinate, since it does not have so much complexity in terms of its use.

Nachteile: At the security level, its administration does not have any authentication mechanism, some applications in terms of storage generate small errors but not of such complexity.

Antwort des Softwareanbieters

von Altaro Software an 18.11.2019

Thanks for reviewing Altaro VM Backup.

With regards to your security-related request, we understand where you are coming from and recommend that efforts are made to tighten the OS security layers in this case. If a hacker were to gain admin access to the server, this means that they would have access to the backup data with or without the Altaro console We agree that having restricted access to the console would be a great feature, and in fact have discussed having granular access for different users - however, we cannot offer an ETA for just yet.
Currently, our primary recommendation here is to strengthen password policies for accounts that have server logon access, and restrict access through the OS layer itself.

Poor Support and issues with disk space

Bewertet am 8.3.2019
Ricardo B.
CEO
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
3/5
Gesamt
4/5
Benutzerfreundlichkeit
2/5
Eigenschaften & Funktionalitäten
1/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We use Altaro to backup our hosts with hundreds of VMs. We are now migrating to a different plataform, due to the lack of support to ReFS and the other limitations stated above.

Vorteile: Easy of use. It take some time to learn the software schema, but after that, it is very easy to use on the day to day experience.

Nachteile: Support is almos informal. There is a ticket number, but the follow up is poor. Chat is almost always offline. About disk space, the backups keep groing indefenitely, even if the VM has not much updates. The optimization tool to recover space does not work properly, takes too long to execute, while it runs, it blocks ALL backups funcionality and at the end there is almost no space freed. There is no limit for backup space per VM or per storage. You need to always keep following up the disk usage. There is no support for ReFS, what is a shame for a software that runs on Windows Servers and ReFS has been around for a while already.

Antwort des Softwareanbieters

von Altaro Software an 18.3.2019

We are sorry that your experience with our support team has not met our usual high standards. Our support team prides itself on the great feedback it receives from customers, so feedback like this really does stand out. We answer support calls within 22 seconds on average and follow up email tickets within 2 hours on average. Our customers have the option to use chat or phone for quicker responses, our chat is online 24 hours a day.

Do email support@altaro.com with more information about when you were dissatisfied, and we'll be glad to investigate further.

Your backup repository will grow only if the VM has new data - our deduplication and CBT make sure of that. Re the optimization tool, we are working on a better backup format that uses the freed-up space more efficiently. We're sharing your feedback about no limit for backup space as a feature request - thanks. Our recently launched `Mount Virtual Disk' option allows users to grab their backed up files from ReFS partitions.

Lies weitere Bewertungen