Nextech Practice

"Ideal for the current specialist doctor"

Vorteile: As a specialist in dermatology I needed a software that understood my needs and that of my patients, using Nextech I had the possibility to customize my work, Simplify patient records, Keep an eye on the practice management data and make strategic decisions with the analytics I could even enhance the patient experience, because of all of this i love this software.

Nachteile: I wish it would also give me the possibility to share my analytical data with my colleagues so that based on this data I could do research work, it would be ideal for the software to help me with that.

"Excellent Patient Portal"

Kommentare: Overall, the patient portal has worked well for us as well as our patients. It also has helped us to remain compliant with all of the new requirements. Our patients use the portal to obtain their information as well as look at what happened during their patient encounter.

Vorteile: The patient portal has been great for our patients. They love being able to access their medical records and see results. We also use our portal for patient to login and fill out paperwork as well as make and cancel appointments.

Nachteile: There is not really anything we do not like about it. It is something that takes time to set up, but overall works great.

"Nextech"

Kommentare: Initial costs were managed with a no interest loan for three years and reduction in introductory costs. However, the details were so complicated and confusing for first time users of EHS that the unreasonable annual maintenance fees were obscured as we made our decision between Nextech and other systems. The sales person also did not emphasize these annual fees - he only emphasized the 3 years without interest and the lower introductory cost. We have 22 stations and had to pay licensing fees of $1200 for each station. We are being charged $15,000 annually for maintenance and upgrades whether we need them or not. In addition, should we not pay the annual $15,000 fee and need tech support or maintenance the next year, we are obligated to pay the $15,000 from the previous year in addition to the $15,000 for the current year. Last year, we needed no support and the upgrades did not affect us. Thus far this year, we have not needed maintenance or upgrades and so we are researching other EHS systems that have fees for support, upgrades and maintenance on an a la cart basis as needed. If we are not able to negotiate a reasonable relationship with NEXTECH regarding these fees, we will either convert to a new system and effectively lose more than $65,000 in software expenses or convert back to paper and take the penalty cuts until we retire. Fees for services are being constantly reduced and expenses are constantly rising, therefore, as a solo independent practice, we simply cannot afford to budget $15,000 for something we may not or do not need.

Vorteile: As any other EHS product, it eliminates the paper requirements and increases the legibility and service details documentation.

Nachteile: Entirely too expensive in ALL regards - $1200 licensing fees to even use the product on equipment we also had to purchase to run the software in addition to #15,000 annual maintenance fee and fees per doctor, etc.

"A positive change in the world of EMRs"

Vorteile: We were previously using another system and were finding it very difficult for our staff to complete their documentation efficiently and within a reasonable time frame. Our Clinical Records were looking disorderly and incomplete. Since the switch to Nextech we immediately noticed our charts were complete (even including meaningful use). The program was easy to adapt to and easy to navigate. The ease of use and the thoroughness of the clinical notes are what I like best about the program.

Nachteile: My least favorite part about Nextech is the reports. I often have trouble finding numbers on how many patients with a certain diagnosis or it will say there are no patients and I know there are patients in the category I am selecting.

"Nextech is a very robust combined PM/EMR solution. Our practice has 4 locations and we do a variety of services, and Nextech is able to handle 95% of what we need. The practitioners like iPad app for charting."

Kommentare: The Nextech team is continually working on improvements and upgrades, and the community portal allows all of us to request new enhancements and also to vote on enhancements for the next release.

Vorteile: We have a complicated scheduling process, and Nextech's scheduling tool is able to handle it with booking rules and schedule template.

Nachteile: Nextech does not support automatic monthly payments. This requires us to have staff manually process membership payments every day.
The support for Nextech is good in that you always get a person, but sometimes you many wait in a queue for up to 45 minutes.