Was ist Rezdy?

Rezdy ist eine unabhängige Buchungs- und Vertriebsplattform für Touren und Sehenswürdigkeiten. Übernimm die Kontrolle über dein Unternehmen, indem du Online-Buchungen in Echtzeit durchführst, Ressourcen auf Knopfdruck verwaltest und dich mit einigen der weltweit größten Reisenetzwerke wie TripAdvisor und Expedia verbindest. Erhalte erstklassige Unterstützung von eigens für dich zuständigen Kundenerfolgsspezialist*innen, die dir helfen, deine Produkte, Preise und Kalender einzurichten. Finde heraus, wie Rezdy dir helfen kann.

Wer verwendet Rezdy?

Rezdy wurde für Touren-, Aktivitäts- und Sightseeing-Anbieter*innen sowie Unternehmen für Kreuzfahrten, Shuttlebusse, Charterservices und Autovermietungen konzipiert.

Wo kann Rezdy bereitgestellt werden?

Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil)

Über den Anbieter

  • Rezdy
  • Ansässig in Surry Hills, USA
  • 2010 gegründet
  • Telefon-Support
  • 24/7 Live-Support
  • Chat

Erhältlich in diesen Ländern

Afghanistan, Amerikanisch-Samoa, Amerikanische Jungferninseln, Anguilla, Antigua und Barbuda und 137 weitere

Sprachen

Englisch

Rezdy Kosten

Startpreis:

49,00 AU$/Monat
  • Ja, kostenloser Test verfügbar
  • Ja, Gratisversion verfügbar

Rezdy bietet eine Gratisversion und eine kostenlose Testversion. Die kostenpflichtige Version von Rezdy ist ab 49,00 AU$/Monat verfügbar.

Preismodelle Kostenlose Testversion

Über den Anbieter

  • Rezdy
  • Ansässig in Surry Hills, USA
  • 2010 gegründet
  • Telefon-Support
  • 24/7 Live-Support
  • Chat

Erhältlich in diesen Ländern

Afghanistan, Amerikanisch-Samoa, Amerikanische Jungferninseln, Anguilla, Antigua und Barbuda und 137 weitere

Sprachen

Englisch

Rezdy – Videos und Bilder

Rezdy Software - 1
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6 weitere anzeigen
Videos zu Rezdy
Rezdy Software - 1
Rezdy Software - 2
Rezdy Software - 3
Rezdy Software - 4
Rezdy Software - 5

Rezdy Funktionen

  • Angebote / Schätzungen
  • Anmerkungen zur Reservierung
  • Berichterstattung / Analyse
  • CRM
  • Gruppenreservierungen
  • Integration in die Buchhaltung
  • Inventarverwaltung
  • Kundenbetreuung
  • Kundenmanagement
  • Online-Buchung
  • Paketerstellung
  • Preismanagement
  • Raten-Management
  • Reiseplan erstellen
  • Reservierung von Akitivtäten
  • Reservierung-Management
  • Reservierungs-Management
  • Ressourcenmanagement
  • Richtlinien Managemen-
  • Zentrales Reservierungssystem

Alternativen für Rezdy

Xola entwickelt moderne, nutzerfreundliche Buchungs- und Marketingsoftware für Tour- und Aktivitätsunternehmen, mit der du Zeit sparen und dein Unternehmen voranbringen kannst. Erfahre mehr über Xola
Keine Provisionen auf Buchungen, keine Verbrauchergebühren. Feste Pläne ab 39,95 US-Dollar/Monat. Steigere deinen Umsatz – ganz problemlos.
Peek Pro ist ein End-to-End-Lösung für Akteure, die in der Lage sein müssen, ihr Unternehmen von einem mobilen Gerät aus zu verwalten.
Verwalte die Bestände online, zentralisiere die Reservierungen, wickle Zahlungen ab und erhalte einen einheitlichen Zugang zu führenden Vertriebskanälen. Erfahre mehr über Checkfront
Verwalte Deine Buchungen und Dein Inventar von jedem Ort aus, während Du gleichzeitig Deinen Online- und mobilen Vertrieb optimierst. Erfahre mehr über TrekkSoft
Booking Boss is a cloud based booking management and e-commerce system, specialising in the tour, activity and attraction industry.
Channel manager with PMS tools and Booking engine. Manage your bookings, guests, accomodations and owners in one single place.
Eine SaaS-Lösung für Destinationsmanagementagenturen, Reiseveranstalter und Reisebüros mit Funktionen wie Reiseersteller, Angeboten, CRM, Buchungen, Logistik, Finanzen und CMS.
Reservierungs- und Unternehmensführungssoftware zur Steigerung von Online-Buchungen und zur Optimierung des Betriebs für Tourismusunternehmen.

Bewertungen über Rezdy

Durchschnittliche Bewertung

Gesamt
4,6
Benutzerfreundlichkeit
4,4
Kundenservice
4,4
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,2

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
73%
4
18%
3
4%
2
3%
1
2%
LEO
LEO
Chief Commercial Officer - Co-Founder in Brasilien
Verifizierter Nutzer auf LinkedIn
Unterhaltung, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Very Good Software bad support

5,0 vor 4 Jahren

Kommentare: Overall: we have a serious situation going on, and it seems they couldn't care less. It is jeopardizing the entire company. We had to build a task force on a Sunday to try to organize things manually to minimize all the problems caused by the system.

Vorteile:

It is a very complete solution for tours and activities. Once you understand how it works, it is a very good way to prepare your company for growth.

Nachteile:

We warned Rezdy many times about a problem when Brazil should get into Daylight Saving Time. The Brazilian government stated that in 2019 the DST would be postponed in 2 weeks. Sessions had wrong times and iit would not be available in Expedia for the same reason. The support team used to be very attentive to our demands, but there has been a sudden change in behavior lately. We are a big company with more than 1,000 bookings/month, and Rezdy's lack of support is compromising the entire company. Activities and transfer are booked at a certain time, but the document sent to the passengers states a different time and sometimes a different day! Clients are feeling suspicious about this change in times and dates, even if we explain that it is a system's problem. Pick up times in tours have been changed automatically and clients are getting impatient about that. We have been trying to receive and urgent answer from the support team, even calling them, but no answer. This is completely awkward, considering their previous behavior (answering promptly). Some of our suggestions are to create sessions 1 year long (not 6 months), create a way to make multiple language versions of the same product (not having to clone many times) and create subdivisions for the product description (ITINERARY, INCLUSIONS, EXCLUSIONS, KNOW BEFORE YOU BOOK ETC.)

Antwort von Rezdy

vor 4 Jahren

Hello there Leo, Thank you so much for your feedback. I am sorry you had such a difficult with your daylight savings time changes. I'm sure that has been a challenge. Unfortunately, most of this was something that was out of our hands and was due to your government making those changes to their process. We had bubbled your urgent request up to our dev team but much of the issue was due to the fluctuation from the Brazilian government and we weren't able to make the adjustments to your sessions as quickly as you had requested. I do apologize for any frustration this may have caused. As far as your other suggestions/requests, rest assured we are continuing to make changes to our system and do roll out updates often. Many of these updates are based on the suggestions of our suppliers/customers so please know your requests have been heard. Please stay tuned for continued roll out's of new and exciting features coming soon!

Alfredo
Manager in Spanien
Unterhaltung, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

A good solution for small-mid companies

5,0 vor 4 Wochen Neu

Kommentare: In general, the experience is good: the only thing is that I cannot change some words in the Spanish interface, and the product descriptions could have more fields, but in general, it fulfills its purpose well.
Its integration with Stripe is very good, which does not make it necessary to enter to the platform for the issue of refunds.

Vorteile:

I come form Bókun: Rezdy is more flexible customizing reservation options. We are a Travel Agency creating our own products with very local providers, and sometimes we have events tickets, train tickets, hotels, and we mix it together... at the moment, Rezdy solve each of my issues.

Nachteile:

As I said, we come from Bókun... I miss a lot the online site creator (wich is a Duda white label integration). Rezdy with this will be unbeateable for me!

In Betracht gezogene Alternativen: AvaiBook, Xola, Rezgo und Bokun

Warum Rezdy gewählt wurde: The flexibility of customizing different reservation options for different products

Zuvor genutzte Software: Bokun

Gründe für den Wechsel zu Rezdy: The flexibility of customizing different reservation options for different products

Antwort von Rezdy

vor 4 Wochen

Hi Alfredo, We're delighted to see that our software has been able to assist your business in achieving flexible customizable reservation options. Thank you for taking the time to leave your valuable review. Kind regards, Customer Care team

Xus
Developer in Spanien
Telekommunikation, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Good system although with problems that are not solved over time

2,0 letzten Monat Neu

Kommentare: If you have a company with many products and you need to load availability by time slots of 1h or 2h each product... this reservation system is not your best option.

Vorteile:

It is a very complete system that covers all the possibilities of reservation and integrations... although with unacceptable errors for its price. It has a good dashboard for managing your company. Also highlight the integration with Zapier.

Nachteile:

You can ask for that price and it would be paid with pleasure if everything worked perfectly... but it's not the case... I'm going to name the main mistakes what i found in my case: 1.- Rezdy has problems integrating payments on website through the API with Stripe since Rezdy was not compatible with the European SCA regulations. 2.- The opening and closing of product availability is much easier to manage in other reservation systems. 3.- The creation of sessions (availability) for your products is disastrous... Long waits to load new sessions.... if you have products that are reserved in slots of 1h or 2h it can take more than 15 minutes to load 4 months of availability for each product... it is unfeasible to manage if you have many products... 4.- Some interactions with OTRAs have given problems at times. 5.- It doesn't seem like it will get better with time, even if you open tickets and comment on the problems you have... we have been dragging the errors mentioned since we started with Rezdy more than 4 years ago.

In Betracht gezogene Alternativen: Bokun

Gründe für den Wechsel zu Rezdy: Depending on the type of business and how you sell your products... it is one of the few reservation systems that allows you to integrate correctly.

Antwort von Rezdy

letzten Monat

Dear Xus, Thank you for taking the time to provide us with this valuable feedback. This is all very helpful to us to continue to make improvements and I will make sure this is forwarded to the right teams. Kind Regards Hemant Malhotra Global Customer Operations Manager

Kenneth
Chief Swagman in USA
Freizeit, Reisen & Tourismus, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Implementing Rezdy is the best decision we ever made

5,0 vor 2 Monaten

Kommentare: Massive reduction in time spent on bookings management, I would say upward of 90%. This results in massive savings in money of course. By automating our booking process we have also (almost) completely eliminated mistakes with bookings. No more double-bookings, incorrect names etc. In over 7 years of using Rezdy we haven't had a single booking mistake.

Vorteile:

Ability to automate bookings and payment. Once set up to our needs, it is almost completely hands-off. Things like payment reminders make management of bookings so much simpler.

Nachteile:

It really needs multi-currency support, ie. that tour operators can price tours in different countries in local currency.

In Betracht gezogene Alternativen: Checkfront und Bokun

Gründe für den Wechsel zu Rezdy: We did seriously consider Checkfront, but Rezdy had all the same features and benefits and was an Australian company like ours so we went with that. It's been the best decision we've ever made, it's completely changed our entire booking management.

Antwort von Rezdy

vor 2 Monaten

Hi Kenneth, we're thrilled to see that our booking system has been able to reduce your booking management by upwards of 90% - saving you time and money! Thank you for taking the time to provide us with your valuable feedback, we really appreciate this. Kind regards, Customer care team

Antonio
Owner in Kroatien
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The best B2B tour booking software

5,0 letztes Jahr

Kommentare: We used Rezdy both directly and through an API for booking tours. The API bookings were done through our web app and the direct ones were done by our agents. In both cases, the bookings went through without any issues. Rezdy was one of the rare booking systems that we used that we did not have any issues using. I would definitely recommend Rezdy to everyone who wants to have a beautiful and working tour booking software. Additionally, Rezdy comes with a marketplace where you can easily find operators you want to use, eliminating the need of doing much research on that end.

Vorteile:

It is incredibly well made. Unlike most of the tour booking software out there, Rezdy is easy to set up, navigate, and use. The user interface is polished, the booking process is simple and straightforward, and the API is very well documented.

Nachteile:

The only drawback for me was the price, but seeing how well made Rezdy is, I can understand that the price would be high.

Antwort von Rezdy

letztes Jahr

Dear Antonio, Many thanks for taking the time to provide us with your valuable feedback, we really appreciate this. Kind Regards Hemant Malhotra Global Customer Operations