Was ist Rezdy?
Rezdy ist eine unabhängige Buchungs- und Vertriebsplattform für Touren und Sehenswürdigkeiten. Übernimm die Kontrolle über dein Unternehmen, indem du Online-Buchungen in Echtzeit durchführst, Ressourcen auf Knopfdruck verwaltest und dich mit einigen der weltweit größten Reisenetzwerke wie TripAdvisor und Expedia verbindest. Erhalte erstklassige Unterstützung von eigens für dich zuständigen Kundenerfolgsspezialist*innen, die dir helfen, deine Produkte, Preise und Kalender einzurichten. Finde heraus, wie Rezdy dir helfen kann.
Wer verwendet Rezdy?
Rezdy wurde für Touren-, Aktivitäts- und Sightseeing-Anbieter*innen sowie Unternehmen für Kreuzfahrten, Shuttlebusse, Charterservices und Autovermietungen konzipiert.
Wo kann Rezdy bereitgestellt werden?
Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil)
Über den Anbieter
- Rezdy
- Ansässig in Surry Hills, USA
- 2010 gegründet
- Telefon-Support
- 24/7 Live-Support
- Chat
Erhältlich in diesen Ländern
Afghanistan, Amerikanisch-Samoa, Amerikanische Jungferninseln, Anguilla, Antigua und Barbuda und 137 weitere
Sprachen
Englisch
Rezdy Kosten
Startpreis:
- Ja, kostenloser Test verfügbar
- Ja, Gratisversion verfügbar
Rezdy bietet eine Gratisversion und eine kostenlose Testversion. Die kostenpflichtige Version von Rezdy ist ab 49,00 AU$/Monat verfügbar.
Preismodelle Kostenlose TestversionÜber den Anbieter
- Rezdy
- Ansässig in Surry Hills, USA
- 2010 gegründet
- Telefon-Support
- 24/7 Live-Support
- Chat
Erhältlich in diesen Ländern
Afghanistan, Amerikanisch-Samoa, Amerikanische Jungferninseln, Anguilla, Antigua und Barbuda und 137 weitere
Sprachen
Englisch
Rezdy – Videos und Bilder











Rezdy Funktionen
Bewertungen über Rezdy

LEO
Very Good Software bad support
Kommentare: Overall: we have a serious situation going on, and it seems they couldn't care less. It is jeopardizing the entire company. We had to build a task force on a Sunday to try to organize things manually to minimize all the problems caused by the system.
Vorteile:
It is a very complete solution for tours and activities. Once you understand how it works, it is a very good way to prepare your company for growth.
Nachteile:
We warned Rezdy many times about a problem when Brazil should get into Daylight Saving Time. The Brazilian government stated that in 2019 the DST would be postponed in 2 weeks. Sessions had wrong times and iit would not be available in Expedia for the same reason. The support team used to be very attentive to our demands, but there has been a sudden change in behavior lately. We are a big company with more than 1,000 bookings/month, and Rezdy's lack of support is compromising the entire company. Activities and transfer are booked at a certain time, but the document sent to the passengers states a different time and sometimes a different day! Clients are feeling suspicious about this change in times and dates, even if we explain that it is a system's problem. Pick up times in tours have been changed automatically and clients are getting impatient about that. We have been trying to receive and urgent answer from the support team, even calling them, but no answer. This is completely awkward, considering their previous behavior (answering promptly). Some of our suggestions are to create sessions 1 year long (not 6 months), create a way to make multiple language versions of the same product (not having to clone many times) and create subdivisions for the product description (ITINERARY, INCLUSIONS, EXCLUSIONS, KNOW BEFORE YOU BOOK ETC.)
Antwort von Rezdy
vor 4 Jahren
Hello there Leo, Thank you so much for your feedback. I am sorry you had such a difficult with your daylight savings time changes. I'm sure that has been a challenge. Unfortunately, most of this was something that was out of our hands and was due to your government making those changes to their process. We had bubbled your urgent request up to our dev team but much of the issue was due to the fluctuation from the Brazilian government and we weren't able to make the adjustments to your sessions as quickly as you had requested. I do apologize for any frustration this may have caused. As far as your other suggestions/requests, rest assured we are continuing to make changes to our system and do roll out updates often. Many of these updates are based on the suggestions of our suppliers/customers so please know your requests have been heard. Please stay tuned for continued roll out's of new and exciting features coming soon!
Alfredo
A good solution for small-mid companies
Kommentare:
In general, the experience is good: the only thing is that I cannot change some words in the Spanish interface, and the product descriptions could have more fields, but in general, it fulfills its purpose well.
Its integration with Stripe is very good, which does not make it necessary to enter to the platform for the issue of refunds.
Vorteile:
I come form Bókun: Rezdy is more flexible customizing reservation options. We are a Travel Agency creating our own products with very local providers, and sometimes we have events tickets, train tickets, hotels, and we mix it together... at the moment, Rezdy solve each of my issues.
Nachteile:
As I said, we come from Bókun... I miss a lot the online site creator (wich is a Duda white label integration). Rezdy with this will be unbeateable for me!
In Betracht gezogene Alternativen: AvaiBook, Xola, Rezgo und Bokun
Warum Rezdy gewählt wurde: The flexibility of customizing different reservation options for different products
Zuvor genutzte Software: Bokun
Gründe für den Wechsel zu Rezdy: The flexibility of customizing different reservation options for different products
Antwort von Rezdy
vor 4 Wochen
Hi Alfredo, We're delighted to see that our software has been able to assist your business in achieving flexible customizable reservation options. Thank you for taking the time to leave your valuable review. Kind regards, Customer Care team
Xus
Good system although with problems that are not solved over time
Kommentare: If you have a company with many products and you need to load availability by time slots of 1h or 2h each product... this reservation system is not your best option.
Vorteile:
It is a very complete system that covers all the possibilities of reservation and integrations... although with unacceptable errors for its price. It has a good dashboard for managing your company. Also highlight the integration with Zapier.
Nachteile:
You can ask for that price and it would be paid with pleasure if everything worked perfectly... but it's not the case... I'm going to name the main mistakes what i found in my case: 1.- Rezdy has problems integrating payments on website through the API with Stripe since Rezdy was not compatible with the European SCA regulations. 2.- The opening and closing of product availability is much easier to manage in other reservation systems. 3.- The creation of sessions (availability) for your products is disastrous... Long waits to load new sessions.... if you have products that are reserved in slots of 1h or 2h it can take more than 15 minutes to load 4 months of availability for each product... it is unfeasible to manage if you have many products... 4.- Some interactions with OTRAs have given problems at times. 5.- It doesn't seem like it will get better with time, even if you open tickets and comment on the problems you have... we have been dragging the errors mentioned since we started with Rezdy more than 4 years ago.
In Betracht gezogene Alternativen: Bokun
Gründe für den Wechsel zu Rezdy: Depending on the type of business and how you sell your products... it is one of the few reservation systems that allows you to integrate correctly.
Antwort von Rezdy
letzten Monat
Dear Xus, Thank you for taking the time to provide us with this valuable feedback. This is all very helpful to us to continue to make improvements and I will make sure this is forwarded to the right teams. Kind Regards Hemant Malhotra Global Customer Operations Manager
Kenneth
Implementing Rezdy is the best decision we ever made
Kommentare: Massive reduction in time spent on bookings management, I would say upward of 90%. This results in massive savings in money of course. By automating our booking process we have also (almost) completely eliminated mistakes with bookings. No more double-bookings, incorrect names etc. In over 7 years of using Rezdy we haven't had a single booking mistake.
Vorteile:
Ability to automate bookings and payment. Once set up to our needs, it is almost completely hands-off. Things like payment reminders make management of bookings so much simpler.
Nachteile:
It really needs multi-currency support, ie. that tour operators can price tours in different countries in local currency.
In Betracht gezogene Alternativen: Checkfront und Bokun
Gründe für den Wechsel zu Rezdy: We did seriously consider Checkfront, but Rezdy had all the same features and benefits and was an Australian company like ours so we went with that. It's been the best decision we've ever made, it's completely changed our entire booking management.
Antwort von Rezdy
vor 2 Monaten
Hi Kenneth, we're thrilled to see that our booking system has been able to reduce your booking management by upwards of 90% - saving you time and money! Thank you for taking the time to provide us with your valuable feedback, we really appreciate this. Kind regards, Customer care team
Antonio
The best B2B tour booking software
Kommentare: We used Rezdy both directly and through an API for booking tours. The API bookings were done through our web app and the direct ones were done by our agents. In both cases, the bookings went through without any issues. Rezdy was one of the rare booking systems that we used that we did not have any issues using. I would definitely recommend Rezdy to everyone who wants to have a beautiful and working tour booking software. Additionally, Rezdy comes with a marketplace where you can easily find operators you want to use, eliminating the need of doing much research on that end.
Vorteile:
It is incredibly well made. Unlike most of the tour booking software out there, Rezdy is easy to set up, navigate, and use. The user interface is polished, the booking process is simple and straightforward, and the API is very well documented.
Nachteile:
The only drawback for me was the price, but seeing how well made Rezdy is, I can understand that the price would be high.
Antwort von Rezdy
letztes Jahr
Dear Antonio, Many thanks for taking the time to provide us with your valuable feedback, we really appreciate this. Kind Regards Hemant Malhotra Global Customer Operations