Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Was ist Rezdy?

Rezdy ist eine unabhängige Buchungs- und Vertriebsplattform für Touren und Sehenswürdigkeiten. Übernimm die Kontrolle über dein Unternehmen, indem du Online-Buchungen in Echtzeit durchführst, Ressourcen auf Knopfdruck verwaltest und dich mit einigen der weltweit größten Reisenetzwerke wie TripAdvisor und Expedia verbindest. Erhalte erstklassige Unterstützung von eigens für dich zuständigen Kundenerfolgsspezialist*innen, die dir helfen, deine Produkte, Preise und Kalender einzurichten. Finde heraus, wie Rezdy dir helfen kann.

Wer verwendet Rezdy?

Rezdy wurde für Touren-, Aktivitäts- und Sightseeing-Anbieter*innen sowie Unternehmen für Kreuzfahrten, Shuttlebusse, Charterservices und Autovermietungen konzipiert.

Rezdy Software - 1
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Rezdy Software - 3
Rezdy Software - 4
Rezdy Software - 5

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Rezdy

Rezdy

4,6 (227)
49,00 $
Monat
Kostenlose Version
Kostenlose Testversion
64
18
4,4 (227)
4,2 (227)
4,4 (227)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
Keine Preise gefunden
Kostenlose Version
Kostenlose Testversion
75
16
4,2 (52)
4,2 (52)
4,6 (52)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Rezdy

Durchschnittliche Bewertung

Gesamt
4,6
Benutzerfreundlichkeit
4,4
Kundenservice
4,4
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,2

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
74%
4
17%
3
5%
2
3%
1
2%
LEO
LEO
Chief Commercial Officer - Co-Founder in Brasilien
Verifizierter Nutzer auf LinkedIn
Unterhaltung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Very Good Software bad support

5,0 vor 5 Jahren

Kommentare: Overall: we have a serious situation going on, and it seems they couldn't care less. It is jeopardizing the entire company. We had to build a task force on a Sunday to try to organize things manually to minimize all the problems caused by the system.

Vorteile:

It is a very complete solution for tours and activities. Once you understand how it works, it is a very good way to prepare your company for growth.

Nachteile:

We warned Rezdy many times about a problem when Brazil should get into Daylight Saving Time. The Brazilian government stated that in 2019 the DST would be postponed in 2 weeks. Sessions had wrong times and iit would not be available in Expedia for the same reason. The support team used to be very attentive to our demands, but there has been a sudden change in behavior lately. We are a big company with more than 1,000 bookings/month, and Rezdy's lack of support is compromising the entire company. Activities and transfer are booked at a certain time, but the document sent to the passengers states a different time and sometimes a different day! Clients are feeling suspicious about this change in times and dates, even if we explain that it is a system's problem. Pick up times in tours have been changed automatically and clients are getting impatient about that. We have been trying to receive and urgent answer from the support team, even calling them, but no answer. This is completely awkward, considering their previous behavior (answering promptly). Some of our suggestions are to create sessions 1 year long (not 6 months), create a way to make multiple language versions of the same product (not having to clone many times) and create subdivisions for the product description (ITINERARY, INCLUSIONS, EXCLUSIONS, KNOW BEFORE YOU BOOK ETC.)

Antwort von Rezdy

vor 5 Jahren

Hello there Leo, Thank you so much for your feedback. I am sorry you had such a difficult with your daylight savings time changes. I'm sure that has been a challenge. Unfortunately, most of this was something that was out of our hands and was due to your government making those changes to their process. We had bubbled your urgent request up to our dev team but much of the issue was due to the fluctuation from the Brazilian government and we weren't able to make the adjustments to your sessions as quickly as you had requested. I do apologize for any frustration this may have caused. As far as your other suggestions/requests, rest assured we are continuing to make changes to our system and do roll out updates often. Many of these updates are based on the suggestions of our suppliers/customers so please know your requests have been heard. Please stay tuned for continued roll out's of new and exciting features coming soon!

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Eventservice, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

A very good softwork, but It needs some improvments.

5,0 letzten Monat Neu

Kommentare: It's an overall very good soft work, with very strong payment, remainder, and many more features. But it will be very nice to have an account manager in which I could inform in case of a problem.

Vorteile:

Payments Reminders Online booking Reports

Nachteile:

Some times I need to speak with a person online and share my screen to solve a problem. This is not possible, and on some occasions, it will save me a lot of time.

Antwort von Rezdy

vor 3 Wochen

Thank you for taking the time to share your feedback with us. We are thrilled to hear that you find our software and features to be beneficial for your business. Unfortunately, we don't currently offer screen sharing options, however, please note that our live chat support allows you to upload screen shots and files within the chat so you can better display the issue you're facing. In the meantime, if you encounter any challenges or have specific issues, please do not hesitate to reach out to our customer support team. Regards, Team Rezdy

BLOSSOM
OWNER in USA
Maritime Wirtschaft, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Disaster for a busy business

1,0 vor 4 Jahren

Kommentare: Terrible! Overbooking, Calendar function not working, Birth dates customers entered were showing as born in 1800, online booking was kicking customers out after they entered all their info, there are so many issues you can not list them all. This is all something that began in May 2020 after using the system since 2018 without too many issues but when they started it was a complete malfunction on all fronts.

Vorteile:

It was good for a while but it started malfunctioning in ever aspect of the software. Nothing could be done by customer service. I have tried for months with them not being able to fix the multiple problems within their system

Nachteile:

Lack of customer service. Malfunctioning software.

Antwort von Rezdy

vor 3 Jahren

Dear Blossom, I am really sorry to hear about your recent experience with Rezdy regarding an ongoing issue with the set-up. I believe our customer service has already been in touch with you and we have been able to resolve some of the issues, while others are still in the process. Your feedback on the features that are currently not available on Rezdy is really valuable to us and we will make sure this is addressed to the right teams, based on the support ticket raised by you. If you do need any further assistance, please feel free to reach out to our customer service team directly. Kind Regards Hemant Malhotra Customer Services Manager

Alvin Jason
Customer Support Executive in Vereinigte Arabische Emirate
Freizeit, Reisen & Tourismus, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Rezdy: Streamlined and Effective

5,0 vor 3 Monaten

Kommentare: Overall, Rezdy continues to stand out as an exceptional reservation system for our needs. It seamlessly accommodates our company's requirements and consistently delivers the essential functions with remarkable efficiency.

Vorteile:

Rezdy is incredibly user-friendly, offering reliable software that ensures accurate bookings. Tracking daily reservations is a breeze, and the management of reports is both excellent and efficient. Generating reports is also remarkably easy.

Nachteile:

The mobile application lacks functionalities comparable to the web-based software. Additionally, the calendar management accurately records bookings and their details but doesn't make availabilities clear when viewing the calendar.

Antwort von Rezdy

vor 3 Monaten

Hi Alvin, Thank you so much for taking the time to share your positive experience with Rezdy! We're delighted to hear that you find our platform streamlined and effective. It's fantastic to know that tracking daily reservations and managing reports have become a breeze for you. Your feedback is invaluable to us, and we acknowledge the room for improvement, particularly in the mobile application's functionalities. Rest assured, our team is dedicated to enhancing the mobile experience to provide a seamless and feature-rich platform for on-the-go users like yourself. Thank you once again for choosing Rezdy and for being a part of our community. If you ever have more feedback or suggestions, please feel free to reach out. We're here to ensure your experience continues to be positive and efficient. Best regards, Team Rezdy

Alfredo
Manager in Spanien
Unterhaltung, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

A good solution for small-mid companies

5,0 vor 2 Jahren

Kommentare: In general, the experience is good: the only thing is that I cannot change some words in the Spanish interface, and the product descriptions could have more fields, but in general, it fulfills its purpose well.
Its integration with Stripe is very good, which does not make it necessary to enter to the platform for the issue of refunds.

Vorteile:

I come form Bókun: Rezdy is more flexible customizing reservation options. We are a Travel Agency creating our own products with very local providers, and sometimes we have events tickets, train tickets, hotels, and we mix it together... at the moment, Rezdy solve each of my issues.

Nachteile:

As I said, we come from Bókun... I miss a lot the online site creator (wich is a Duda white label integration). Rezdy with this will be unbeateable for me!

Antwort von Rezdy

vor 2 Jahren

Hi Alfredo, We're delighted to see that our software has been able to assist your business in achieving flexible customizable reservation options. Thank you for taking the time to leave your valuable review. Kind regards, Customer Care team