Wer nutzt diese Software?
Time Tracker von eBillity ist eine Zeit- und Fakturierungsanwendung, die für Teams und Einzelpersonen entwickelt wurde, um die Lohn- und Gehaltsbuchhaltung zu optimieren. Mobile Mitarbeiter können die Zeit von jedem beliebigen Gerät aus verfolgen.
Durchschnittliche Bewertung2.164 Bewertungen
- Gesamt 4.5 / 5
- Benutzerfreundlichkeit 4 / 5
- Kundenservice 4 / 5
- Funktionen 4 / 5
- Preis-Leistungs-Verhältnis 4 / 5
- Startpreis 4,00 $/Monat
- Kostenlose Version Nein
- Kostenlose Testversion Ja
Cloud, SaaS, Web
Mobile - iOS Native
Mobile - Android Native
24/7 (Live Vertreter)
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 2008
Über Time Tracker
Time Tracker von eBillity ist eine Zeit- und Fakturierungsanwendung zur Vereinfachung von Lohn- und Gehaltsbuchhaltung. Mitarbeiter haben die Flexibilität, Zeit und Ausgaben von überall aus zu verfolgen! Einträge können zur Admin-Genehmigung (sofern aktiviert) eingereicht werden, bevor sie für die Abrechnung und Rechnungslegung verarbeitet werden. Zwei-Wege-Integration mit QuickBooks, Xero, Sage, ADP, Gusto, Concur und mehr. Seit 2012 wurden über 650 Millionen Stunden verfolgt und über 1 Milliarde Dollar in Rechnung gestellt! Bezahle deine Mitarbeiter und stelle Kunden Rechnungen für die tatsächlich geleistete Zeit aus.
Time Tracker Funktionen
- Berichterstattung / Analyse
- FMLA Nachverfolgung
- Self-Service Portal
- Abrechnung & Rechnungsstellung
- Abrechnungsfähige & Nicht-abrechnungsfähige Stunden
- Automatische Zeiterfassung
- Mehrere Abrechnungstarife
- Mobile Zeiterfassung
Die hilfreichsten Reviews für Time Tracker
Bewertet am 13.11.2018
Kommentare: I don't have to come up with my own method of tracking employee and contractor hours. Integration with Quickbooks now with the web client is seemless. Things pretty much work well now.
Vorteile: Multi-platform with ease of use. Flexibility to allow you to record multiple days and hours in a single line-item or (like me) track each individual day separately so that I can report to my customers exactly what was done when I was there billing hourly. No save button the stuff is automatically saved when you tab past and entry in the web client. Mobile clients for Android and iPhone are very functional.
Nachteile: Screen handling is sometimes buggy. Every once in a while you end up with two lines per entry which typically happens on a larger screen. I have a 4K display and sometimes when I make the screen size large enough to fit the entire width of the screen the second line pops in which makes no sense. I would also like more flexibility in enlarging sections of the screen, and the ability to eliminate fields that I don't use, but that's just cosmetic things. The program works great. Andriod and iPhone clients don't capitalize the first word in a sentence for some reason even though it does that in other applications. This causes editing issues later for me when I bill the customer. I get statements from my workers like "i moved sue's computer" and typically if I dictate in other applications it comes out like "I moved Sue's computer" -- I'm not sure why they don't use the typical text processors on the platform
Antwort des Softwareanbieters
von eBillity an 16.11.2018
Thank you very much for your business and your time with Time Tracker by Ebillity. We greatly appreciate the feedback, and the review you have taken the time to write here on Capterra.
I would appear you encountered some technical difficulties when using Time Tracker.
If you ever have any comments, questions, or concerns, please call us at 800-851-0992. Thank you again!
Bewertet am 16.10.2018
Good Product and concept WHEN it works but POOR Customer service when it doesnt!
Kommentare: If I cant create invoices then it is useless to me. Fix your software and get appropriate support.
Vorteile: The software is good for time tracking and then it syncs with Xero so that I do not have to do any double entries. I am a single freelance user and it saves me time WHEN it works. When there are issues, and there will be, trying to fix them is time consuming. Customer service is practically non existent.
Poor customer support - When there are issues, and there will be, trying to fix them is time-consuming. I am currently on hold to the telephone support and have been for 23 minutes now. I have been called one (yes 1) in the queue for all that time. Seems they have no one on the support desk to actually take the phone call. Also waiting for the online support person to answer my question for the last 20 minutes as well.
Trying to create an invoice for a client. Have over $1,500 in work to bill out but the create invoice function seems to only be picking up the last two entries and wants to create an invoice for only $39. Can't figure out why. All the entries are approved and fall within the selected date range. Last time I tried to an create invoice I had the same issue and support couldn't figure out why and just created the invoice for me but never fixed the issue. Guess what, the very next invoice I tried to create I have the same issue. Now its been 30 minutes and still on hold. Also, the online chat function disconnected "because it was idle for too long" while I waited patiently for a representative to respond. The representatives are probably overworked and handling too many issues at once I suspect.
Antwort des Softwareanbieters
von eBillity an 25.10.2018
Thank you for leaving your feedback here on Capterra. I apologize for the lack of proper customer support. We are better than that and there is no excuse. We are available Monday through Friday, beginning at 10am. Feel free to contact me directly at 800-851-0992 Ext 108 .
Bewertet am 16.7.2018
I never needed any customer support and I don't know how much the software costs.
Vorteile: It's the only computer software I have never needed help with. It keeps it simple.
Nachteile: That I have to fill out my timesheet on a computer -- period. I'm just pure old-school. I have no complaints, and want no gift or future surveys.
Bewertet am 7.9.2018
TimeTracker by eBility review
Kommentare: Overall, we have been very happy with TimeTracker in our business, and would recommend to other companies seeking a time tracking solution.
Vorteile: We use Timetracker in our business to record employee work time. I like that we can create different jobs and allocations within the software to specify where employees record time and to what project or job. I also like the rich reporting features and the ability to access employee "time cards" from anywhere that has an internet connection.
Nachteile: The one thing I like the LEAST about this software is the web interface's tendency to become mixed up and VERY difficult to use after resizing on the screen. There are sizing "handles" top bottom and left right of the actual time entry form. This form can be dynamically stretched and adjusted to fit the screen of the monitor an end user is using. Unfortunately, on smaller monitors, the form itself gets mixed up and entry blanks shift all over the screen when adjusting form size. Fortunately, this issue can be fixed by a simple "reset" of the form back to standard. It's more of an inconvenience than issue.
Antwort des Softwareanbieters
von eBillity an 4.10.2018
Greetings. Thank you for the glowing review you left for using Time Tracker by Ebillity. We are always striving to make our product better and we are available to assist you in the future. If you have any comments, questions, or concerns you'd like to leave us, please feel free to give us a call at 800-851-0992. Thank you for your time and business.
Bewertet am 10.7.2018
We have had great success using this software. Easy to use, provides great, basic features.
Kommentare: Ability to work remotely
Vorteile: This software, while not as fast as working in QB, we have a lot of information at our disposal when not working from the office (where we use QB desktop). This has really been key in being able to have one person enter time, run reports, etc. when someone else is using the company file or if we are working remotely. The customer support team is FANTASTIC. We have an issue when we first set up our account and they were amazingly helpful. Informative, but not requiring us to do all the work to fix the problem. It took probably a couple of days, but really was a smooth experience. They are also responsive when we have quick, short questions. They make the overall experience nearly painless when dealing with technical issues.
Nachteile: The software is slightly slower than QB, which makes sense. One of the bigger frustrations is the inability to change items after they have been approved. We can change them in QB, but they'll never update in ebility. We have to do this a fair amount due to how we handle some of our prospective clients before they become a job. It makes the reporting feature less accurate. Other than that, there are a few features in QB that are not offered here, but that is not a major deal. Showing what items have been billed vs. not billed. The report window/feature could also be streamlined a bit more. It's a little clunky, but overall not bad. This is all of course based on our use.