Bynder

Bynder is our digital assets' authoritative database

Kommentare: Bynder acts as a central repository for all of our digital assets, making it easier for everyone in the organization and our external partners to access the most up-to-date and accurate versions without wasting time searching for them or second-guessing whether or not they are viewing the most recent revisions. It establishes a system that can be used across all divisions and which can be relied upon to give up-to-date and comprehensive data on our digital holdings.

Vorteile:

Bynder is used all over our company. Bynder has been an extremely flexible option for us to better manage the distribution and use of all of our digital assets. Inefficient time and effort is wasted trying to locate needed digital files that have been dispersed among multiple computers, shared folders, and emails.

Nachteile:

There's no way to keep tabs on which files are being transferred, downloaded, etc. It was difficult to locate assets without knowing precisely where they were stored. To use several filters based on a single metaproperty. Minimization of computerized categorization.

Bynder is very user-friendly and configurable

Kommentare: Our sales and marketing digital asset management system and our graphics digital asset management system needed to be integrated. We required an easy-to-use and easy-to-manage solution. Bynder gives you access to everything.

Vorteile:

It was made clear by the Onboarding Manager exactly what needed to be done and when. They gave us with tools to evaluate and spreadsheets to help us verify the platform's suitability for our purposes. The weekly sessions were fruitful, and the "homework" tasks were manageable. The database is well-built, but it also allows for a great deal of customization.

Nachteile:

Metaproperties and permissions may have benefited from a bit more description of how they're used, especially how they're connected. Things didn't exactly go according to plan, so we had to go back a few times and reorganize.

An easy-to-use platform with alot of options

Vorteile:

An easy-to-use platform for managing and searching assets, with apparent integration options.

Nachteile:

Messy admin navigation with inconsistent menu options, and lack of collection organization tools.

Good Overall Product - Needs Continuous Improvement

Kommentare: The help-team is generally really responsive at the onset. But once the ticket has to go to engineering or product, I don't get any follow up on where my ticket stands or projected timelines for solving said problem.

Vorteile:

Overall I like this product, I think it's generally user friendly for me as the admin. I find it easy to organize my assets and my users. Some of the reasons I find it cumbersome are because users within my organization are asking the system to do things that it's not capable of. (ie, using it more as a shareable dropbox as opposed to a directory of assets)

Nachteile:

...that said... I find myself having to put in tickets to fix or implement things that feel like they should already be a part of the integration. For example, I asked the system to kick out a report. Within webdam, the report pulled up 4,000 assets that fit the criteria I searched for. However, when I kicked out the excel file, it only showed the first 1,000. What's the point of reporting if I can't see the whole report? Also, my department established a process in webdam for Regular users and it worked for a year or so and then suddenly stopped working due to changes made in the system. It's currently being sorted out now, but it was a frustrating discovery.

Excellent service from the very start

Vorteile:

Bynder has a great UI/UX interface and is easy to use. Not only that, it allows for efficiencies within our business to find and share files amongst our global locations - something that was difficult and time consuming before. The onboarding process and setup was super simple and we had all the support we needed. It's flexible enough to customise, whilst still maintaining the great features Bynder offers.

Nachteile:

I think some features and integrations were cost prohibitive, but that's a product of the SaaS market we find ourselves in - the DAM itself is great value for money.

In Betracht gezogene Alternativen: Brandfolder

Gründe für den Wechsel zu Bynder: Wrike integration was the key driver, since we already had a Wrike Enterprise account this came at no cost.