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seit 15 Jahren bei der Softwareauswahl

Was ist Service Autopilot?

Erziele echtes Geschäftswachstum mit einer führenden Gesamtlösungssoftware für die Dienstleistungsbranche. Service Autopilot wurde speziell für Unternehmen im Bereich Rasenpflege, Landschaftsbau, Wohnhaus- und kommerzielle Reinigung, Schneeräumung, Schädlingsbekämpfung und praktisch für jede Art von Außendienst entwickelt. Diese All-in-one-Plattform automatisiert zeitaufwändige Büroaufgaben, damit du dich auf schnelleres Wachstum konzentrieren kannst. Verkaufe mehr Arbeitszeit, optimiere deine Zeitpläne, werde schnell bezahlt und baue dein Traumgeschäft auf – mit Service Autopilot.

Wer verwendet Service Autopilot?

Unternehmen für Rasenpflege, Landschaftspflege, Schneeräumung, Baumpflege, Bewässerung und Schädlingsbekämpfung. Die Lösung betreut auch gewerbliche und Wohnhausreinigungsunternehmen, Sicherheitsdienste, Poolreinigungsfirmen und mehr.

Service Autopilot Software - 1
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Service Autopilot Software - 4
Service Autopilot Software - 5

Du bist nicht sicher, ob Service Autopilot das Richtige ist? Mit einer beliebten Alternative vergleichen

Service Autopilot

Service Autopilot

4,2 (131)
499,00 $
Monat
Kostenlose Version
Kostenlose Testversion
126
4
3,9 (131)
4,0 (131)
4,3 (131)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
49,00 $
Monat
Kostenlose Version
Kostenlose Testversion
138
11
4,6 (2.777)
4,6 (2.777)
4,7 (2.777)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Service Autopilot

Durchschnittliche Bewertung

Gesamt
4,2
Benutzerfreundlichkeit
3,9
Kundenservice
4,3
Funktionen
4,1
Preis-Leistungs-Verhältnis
4,0

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
61%
4
18%
3
8%
2
7%
1
7%
Lindsey
Lindsey
Project Manager in USA
Verifizierter Nutzer auf LinkedIn
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Exceptional Software for any Business

5,0 vor 4 Jahren

Kommentare: It's saved us time in setting up our routes, estimates, jobs, remembering recurring jobs, basically any issues you are having with your business you will likely find a remedy with Service Autopilot.

Vorteile:

This software has an entire arsenal of capabilities of the software compared to the cost. Its a small investment for a product that saves time and money in a ton of ways. We started with a program exclusively for lawncare which we were using to do all kinds of service work and it wasn't cutting it for us.

Nachteile:

it takes an investment of your time in the beginning to figure out exactly what is going to work for you in terms of the features. If you don't use the support that SA offers it can be overwhelming. But take the time to invest in learning the software and it will work out in the end.

Kim
President in USA
Gesundheit, Wellness & Fitness, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

SA Autopilot client for years

4,0 vor 3 Jahren

Kommentare: It was great the first 1 1/2 years, then the customer service issues hit and made us less excited about the software. The pricing change was the last straw for me. We still use the software for a small portion of our business but honestly just waiting for a better option to come our way.

Vorteile:

The features of the system and integration with other software

Nachteile:

The customer service made me feel like our account wasn't a priority. They also removed with tiered pricing without notice. When I inquired why our pricing was higher, I was told about the tiered pricing and because it only affected a few clients, they intentionally didn't notify us about the change.

Scott
Manager in USA
Bau, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Too many issues

2,0 vor 4 Jahren

Kommentare: We were very excited to get started with a package that is seemed like it would be a powerful tool to reduce our office work. It has reduced our office work but I am not sure that it has done so more than another service would have. SA required us to modify the way we interact with our clients because of errors in the SA database. Every communication we send from SA has to be tested 2-3 times. For example we sent an email last year using merge fields. It was a supposed to look like a super personalized email from the owner to each client. We tested everything multiple times using test accounts. When we sent the email out in bulk it showed up as "Dear [fname]" There were about 15 merge fields in this email that failed. SA support created a ticket that we are still waiting to hear back about more than 18 months later. That is just one example of the daily frustration with SA. Now we feel like we are stuck because we have invested so much into the program and modified the way we bill our services to work around the SA problems. We do not want to expose our clients to more change but something has to be done differently.

Vorteile:

There are lots of intended features. The vision for the software includes the ability to do many powerful things. Automations is a great way to reduce the burden on office staff.

Nachteile:

There are too many problems. We have reported literally hundreds of issues that are still not resolved. The customer service staff make a ticket but nothing ever gets fixed. On a daily basis we have dozens of things we have to check because SA does not consistently record information correctly or consistently records it incorrectly. There does not seem to be a quality control team at SA. Recently they attempted to have very hyped up live broadcast about some new features being released and even that failed to work correctly. I just found it humorous that SA consistently fails at ensuring a quality experience for their users and this proved my point.

Jonas
CEO in USA
Hausmeisterservice, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

SA Review

5,0 vor 4 Monaten

Kommentare: Overall it’s been a great experience . Been with SA for many years

Vorteile:

We like the Automations . 21 days to close

Nachteile:

Speed of the dev team recently. And customer service

Antwort von Xplor Technologies

vor 4 Monaten

Jonas, Thank you SO MUCH for taking the time to share your feedback with us. We will share your review with the proper departments. Should you need assistance with anything, please feel free to reach out to us. We're here to help!

Ann
Sales manager in USA
Umweltdienstleistungen, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

In Betracht gezogene Alternativen:

Too in depth

5,0 vor 3 Jahren

Kommentare: Terrible. Everything seemed like it would be great when talking to people before signing up. Once we signed up, we were basically on our own. Even when we called to cancel, no one offered to get help right away, they just let us go.

Vorteile:

I liked that it had a map to measure properties

Nachteile:

It’s way too extensive and we had to wait 4 weeks for our first training session, so we were on our own for the first month. There are plenty of training videos but no one to explain them or show us how to put them to use. It was confusing and difficult to even get our logo on an email. Templates are very confusing how to use them and we finally gave up and switched to LawnPro. Very easy to use and inexpensive. Not as many bells and whistles as Service AutoPilot, but definitely enough to get the job done well.