Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Was ist Genbook?

Terminbuchungen einfach gemacht. Elegante Software für kleine Unternehmen, mit der Kunden und Klienten ihre Termine nahtlos über Anwendung oder Desktop buchen können. Vergiss Papierkalender und nutze mit Genbook das digitale Zeitalter! Genbook hilft dir, Zahlungen und Bewertungen zu verfolgen und gibt dir mehr Zeit, die Dinge zu tun, die du tun möchtest.

Wer verwendet Genbook?

Tausende von Kunden lieben Genbook, die täglich Millionen von Kunden in den Bereichen Beauty, Wellness, Medizin, Home Services und vielen anderen Branchen bedient.

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Du bist nicht sicher, ob Genbook das Richtige ist? Mit einer beliebten Alternative vergleichen

Genbook

Genbook

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Kostenlose Testversion
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Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Genbook

Durchschnittliche Bewertung

Gesamt
4,7
Benutzerfreundlichkeit
4,7
Kundenservice
4,7
Funktionen
4,5
Preis-Leistungs-Verhältnis
4,6

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
75%
4
21%
3
2%
2
1%
1
2%
Rebecca Taylor
Rebecca Taylor
Founder in USA
Verifizierter Nutzer auf LinkedIn
E-Learning, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Like Having a Virtual Receptionist

5,0 vor 5 Jahren

Kommentare: I have been with genbook since they started several years ago and this software saves me the cost of hiring a receptionist! Best value for any service I purchase for the business monthly!

Vorteile:

Ease of use. I can customize my availability each day and each session. I love how it automatically sends reminders two clients Which minimizes no shows. I love how it has the feature that allows me to send customized confirmation emails depending on the service that I am providing to an individual customer. Great customer service.

Nachteile:

The feature I like the least is that they only integrate taking payments or deposits for sessions upfront with Stripe. It would be nice if they offered equation with PayPal. I wish they integrated with Mailchimp as well as Constant Contact.

Antwort von Genbook

vor 4 Jahren

Hi Rebecca Taylor, We are so grateful for your kind words. Thanks for sharing your review with us and the community. We are thrilled that you are happy with our service; the team here at Genbook will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for also sharing some of the ways we can improve, we continue to invest in our product experience and have added this to our current feature and update requests. Thank you again for your kind words! Warmly, Cass on behalf of the Genbook team

AMY
CEO,SENIOR PSYCHOTHERAPIST in USA
Psychische Gesundheitsfürsorge, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

EXCELLENT, VERY EFFICIENT, RELIABLE, EASE OF USE

5,0 vor 4 Jahren

Kommentare: I HAVE LOVED IT FROM THE START, ESPECIALLY WHEN I HAD 6 CONSULTANTS AS I WAS ABLE TO MONITOR WHAT THEY WERE DOING OR NOT DOING AND HELP THEM FILL THEIR HOURS WITH CLIENTS. IT WAS VERY BENEFICIAL AS A CEO. WHEN I DECIDED TO DOWNSIZE I CONTINUED TO USE IT AS I LOVED GENBOOK AND ALL OF THE FEATURES AND EASE OF USE.

Vorteile:

EASY TO USE FOR MYSELF AND CLIENTS FOR SCHEDULING, LOVE THE COLOR SO I CAN KNOW WHAT SERVICE I AM PROVIDING AT A QUICK GLANCE, LOVE THE REVENUE ASPECT SO I KNOW WEEKLY WHAT MY INCOME IS AND WHAT IT I HAVE LOST FROM NO SHOWS. LOVE THE NEW WAIT LIST AS IT HAS BEEN WORKING GREAT FOR MY CLIENTS! I LOVE BEING ABLE TO ENTER ALL OF THE CLIENT INFORMATION AND HAVING A PLACE TO DOCUMENT THE NOTES, BESIDES IN THE CLIENTS' CHART.

Nachteile:

I HONESTLY CAN NOT THINK OF ANYTHING! COMPARED TO OTHER SOFTWARE AND APPS THIS IS THE BEST AND I LOVE IT.

Antwort von Genbook

vor 4 Jahren

Hi Amy, This review made our day! We are thrilled that you are happy with our service; the team here at Genbook will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words! Warmly, Cass on behalf of the Genbook team

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Kosmetik, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Killing my Business

1,0 vor 5 Jahren

Kommentare: Empty promises.

Vorteile:

Use to be great and worked well with Google.

Nachteile:

All your reviews just get deleted off Google. Genbooks has been telling me for almost 2 years now that they are going to help but they don’t. Absolutely ridiculous at this point. Looking for a new company to work with as we speak.

Antwort von Genbook

vor 5 Jahren

Hi there, Thanks for your feedback. We hear you, the connection between your Google My Business profile and your Genbook reviews have been intermittent recently. This is a result of some changes Google have made to their API since introducing the Reserve with Google feature. Rest assured that your customers are still able to see all of your reviews in full on your booking page and you can still add your 'Reviews Button' to your web and social pages. We are working hard to strengthen that connection and restore the Genbook reviews link to your Google My Business profile. In the mean time, we recommend sharing your reviews via different avenues. Thanks again for your feedback, and don't hesitate to reach out if there's anything we can help with. Warmly, The Genbook Team

RED
owner/massage therapist in USA
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Genbook takes care of my business

5,0 vor 4 Jahren

Kommentare: Thank you Genbook for automatically asking clients for reviews. I would rarely think to ask for reviews on my own and now I don't have to! I have over 100 5 star reviews on my website! Thank You Gen Book!!! Genbook takes care of so much office administration work for me, allowing me more time to do the therapies that I love.
-Red

Vorteile:

Ease of use for clients, it is quick and easy to setup their account and schedule.

Nachteile:

clients have problems knowing how to cancel their appointments. I am not sure how to cancel genbook from sending a review request.

Antwort von Genbook

vor 4 Jahren

Hi Red, This review made our day! We are thrilled that you are happy with our service; the team here at Genbook will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for also sharing some of the ways we can improve, we continue to invest in our product experience and have added this to our current feature and update requests. Thank you again for your kind words! Warmly, Cass on behalf of the Genbook team

Natasha
Salon Owner in USA
Kosmetik, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Thoroughly enjoy using Genbook

5,0 vor 5 Jahren

Kommentare: I've been with Genbook over 5years and I am satisfied with my overall experience this far. I have no plans on leaving.

Vorteile:

I like that this software is always updating and ensuring that we're able to use it with ease.

Nachteile:

My only complaint is that the updates come years after other software apps have been updated to most functions and it comes at a cost(price increase).

Antwort von Genbook

vor 4 Jahren

Hi Natasha, We are so grateful for your kind words. Thanks for sharing your review with us and the community. We are thrilled that you are happy with our service; the team here at Genbook will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words! Warmly, Cass on behalf of the Genbook team