Wer verwendet Genbook?
Tausende von Kunden lieben Genbook, die täglich Millionen von Kunden in den Bereichen Beauty, Wellness, Medizin, Home Services und vielen anderen Branchen bedient.
Was ist Genbook?
Terminbuchungen einfach gemacht. Elegante Software für kleine Unternehmen, mit der Kunden und Klienten ihre Termine nahtlos über Anwendung oder Desktop buchen können. Vergiss Papierkalender und nutze mit Genbook das digitale Zeitalter! Genbook hilft dir, Zahlungen und Bewertungen zu verfolgen und gibt dir mehr Zeit, die Dinge zu tun, die du tun möchtest.
Genbook – Details
Genbook
http://www.genbook.com/
Gegründet 2006
Genbook – Preisübersicht
Genbook bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von Genbook ist ab 25,00 $/Monat verfügbar.
Startpreis
25,00 $/Monat
Kostenlose Version
Nein
Gratis Testen
Ja
Genbook – Bereitstellung und Support
Kundenbetreuung
- 24/7 (Live Vertreter)
- Support während der Geschäftszeiten
- Online
Einsatz
- Cloud, SaaS, Web
- Mobile - iOS Native
- Mobile - Android Native
Training
- Live Online
- Webinare
- Dokumentation
Genbook Funktionen
Friseur Software
- E-Mail Marketing
- Inventarverwaltung
- Kundenprofile
- Lohn- und Gehaltslisten-Management
- Mitarbeitermanagement
- Termin-Erinnerungen
- Terminplanung
- Treueprogramm
- Verkaufspunkt POS
- Wartelisten-Management
Massage Software
- Abrechnung & Rechnungsstellung
- E-Mail Marketing
- Geschenkkarten-Management
- Kundenmanagement
- Mehrere Standorte
- Mitarbeitermanagement
- SOAP-Notizen
- Terminverwaltung
- Verkaufspunkt POS
- Übungs-Management
Salonsoftware
- Inventarverwaltung
- Kundenprofile
- Lohn- und Gehaltslisten-Management
- Mehrere Standorte
- Mitarbeitermanagement
- Standvermietungs-Management
- Treueprogramm
- Verkaufspunkt POS
- Wiederkehrende Termine
Spa Software
- Inventarverwaltung
- Kundenmanagement
- Lohn- und Gehaltslisten & Kommissionen
- Mitarbeitereinsatzplanung
- Terminverwaltung
- Treueprogramm
- Verkaufspunkt POS
Terminplanungssoftware
- Automatisierte Terminplanung
- Gruppen-Terminplanung
- Kalender-Synchronisierung
- Kundendatenbank
- Mehrere Standorte
- Mobiler Zugriff
- Online-Buchung
- Online-Zahlungen
- Termin-Erinnerungen
- Wiederkehrende Termine
- Zimmerbuchungsverwaltung
Genbook Alternativen
Mehr Alternativen zu Genbook
Genbook – Nutzerbewertungen
Alle Bewertungen lesenGesamtbewertung
Durchschnittliche Bewertung
Rebecca taylor S.
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Gesamtbewertung5 /5
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Benutzerfreundlichkeit5 /5
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Eigenschaften & Funktionalitäten4 /5
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Kundenbetreuung5 /5
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Preis-Leistungs-Verhältnis5 /5
-
Wahrscheinlichkeit der Weiterempfehlung
- Herkunft der Bewertung
- Bewertet am 13.12.2019
"Like Having a Virtual Receptionist"
Kommentare: I have been with genbook since they started several years ago and this software saves me the cost of hiring a receptionist! Best value for any service I purchase for the business monthly!
Vorteile: Ease of use. I can customize my availability each day and each session. I love how it automatically sends reminders two clients Which minimizes no shows. I love how it has the feature that allows me to send customized confirmation emails depending on the service that I am providing to an individual customer. Great customer service.
Nachteile: The feature I like the least is that they only integrate taking payments or deposits for sessions upfront with Stripe. It would be nice if they offered equation with PayPal. I wish they integrated with Mailchimp as well as Constant Contact.
Antwort des Softwareanbieters
von Genbook an 18.12.2019
Hi Rebecca Taylor,
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
We are thrilled that you are happy with our service; the team here at Genbook will definitely be happy to read what you wrote.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Thank you for also sharing some of the ways we can improve, we continue to invest in our product experience and have added this to our current feature and update requests.
Thank you again for your kind words!
Warmly,
Cass on behalf of the Genbook team
- Herkunft der Bewertung
- Bewertet am 13.12.2019
Amy E.
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Gesamtbewertung5 /5
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Benutzerfreundlichkeit5 /5
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Eigenschaften & Funktionalitäten5 /5
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Kundenbetreuung5 /5
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Preis-Leistungs-Verhältnis5 /5
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Wahrscheinlichkeit der Weiterempfehlung
- Herkunft der Bewertung
- Bewertet am 24.3.2020
"EXCELLENT, VERY EFFICIENT, RELIABLE, EASE OF USE"
Kommentare: I HAVE LOVED IT FROM THE START, ESPECIALLY WHEN I HAD 6 CONSULTANTS AS I WAS ABLE TO MONITOR WHAT THEY WERE DOING OR NOT DOING AND HELP THEM FILL THEIR HOURS WITH CLIENTS. IT WAS VERY BENEFICIAL AS A CEO. WHEN I DECIDED TO DOWNSIZE I CONTINUED TO USE IT AS I LOVED GENBOOK AND ALL OF THE FEATURES AND EASE OF USE.
Vorteile: EASY TO USE FOR MYSELF AND CLIENTS FOR SCHEDULING, LOVE THE COLOR SO I CAN KNOW WHAT SERVICE I AM PROVIDING AT A QUICK GLANCE, LOVE THE REVENUE ASPECT SO I KNOW WEEKLY WHAT MY INCOME IS AND WHAT IT I HAVE LOST FROM NO SHOWS. LOVE THE NEW WAIT LIST AS IT HAS BEEN WORKING GREAT FOR MY CLIENTS! I LOVE BEING ABLE TO ENTER ALL OF THE CLIENT INFORMATION AND HAVING A PLACE TO DOCUMENT THE NOTES, BESIDES IN THE CLIENTS' CHART.
Nachteile: I HONESTLY CAN NOT THINK OF ANYTHING! COMPARED TO OTHER SOFTWARE AND APPS THIS IS THE BEST AND I LOVE IT.
Antwort des Softwareanbieters
von Genbook an 31.3.2020
Hi Amy,
This review made our day!
We are thrilled that you are happy with our service; the team here at Genbook will definitely be happy to read what you wrote.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Thank you again for your kind words!
Warmly,
Cass on behalf of the Genbook team
- Herkunft der Bewertung
- Bewertet am 24.3.2020
Valerie H.
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Gesamtbewertung3 /5
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Benutzerfreundlichkeit4 /5
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Eigenschaften & Funktionalitäten3 /5
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Kundenbetreuung3 /5
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Preis-Leistungs-Verhältnis3 /5
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Wahrscheinlichkeit der Weiterempfehlung
- Herkunft der Bewertung
- Bewertet am 4.12.2019
"Needs more marketing features"
Kommentare: I love that its easy for clients and some of how genbook integrates with google. I am often frustrated by downtime due to hardware issues and not being able to pull client lists with filters. If I didn’t have 1500 plus reviews with genbook, I’d probably switch to something more marketing friendly.
Vorteile: Ease of use for my clients. Not having to create a profile to book makes it easy and clients are more likely to book.
Nachteile:
Complete lack of filters for clients.
It’s a spreadsheet. I need a way to pull clients out via different filters and create lists to market to. I don’t understand why this hasn’t happened yet. I’ve been a genbook user since May 2009 and I have asked repeatedly with zero response.
Antwort des Softwareanbieters
von Genbook an 9.12.2019
Hi Valerie,
We are so grateful for your kind words. Thanks for sharing your review with us and the community.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Thank you for also sharing some of the ways we can improve, we continue to invest in our product experience and have this with our current feature and update requests.
Thank you again for your kind words!
Warmly,
Cass on behalf of the Genbook team
- Herkunft der Bewertung
- Bewertet am 4.12.2019
Genevieve P.
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Gesamtbewertung5 /5
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Benutzerfreundlichkeit5 /5
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Eigenschaften & Funktionalitäten5 /5
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Kundenbetreuung5 /5
-
Preis-Leistungs-Verhältnis5 /5
-
Wahrscheinlichkeit der Weiterempfehlung
- Herkunft der Bewertung
- Bewertet am 5.9.2020
"Excellent booking system"
Kommentare: Every time I need help figuring something out, the support team gets back to me right away and their suggestions always work. The team outline easy to follow instructions and I'm always in the know about upcoming changes or new features.
Vorteile: I love the ease of booking a client in or have the client book themselves in.
Nachteile: I would love for the online calendar to be bigger and easier to read. It's also very difficult to distinguish between days still available to book and those that are not.
Antwort des Softwareanbieters
von Genbook an 16.9.2020
Hi Genevieve,
Thank you for taking the time to leave us this amazing review!
We are thrilled that you are happy with our service; the team here at Genbook will definitely be happy to read what you wrote.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Thank you for also sharing some of the ways we can improve, we continue to invest in our product experience and have added this to our current feature and update requests.
Thank you again for your kind words!
Warmly,
Cass on behalf of the Genbook team
- Herkunft der Bewertung
- Bewertet am 5.9.2020
Red B.
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Gesamtbewertung5 /5
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Benutzerfreundlichkeit5 /5
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Eigenschaften & Funktionalitäten5 /5
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Kundenbetreuung5 /5
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Preis-Leistungs-Verhältnis5 /5
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Wahrscheinlichkeit der Weiterempfehlung
- Herkunft der Bewertung
- Bewertet am 23.12.2019
"Genbook takes care of my business"
Kommentare:
Thank you Genbook for automatically asking clients for reviews. I would rarely think to ask for reviews on my own and now I don't have to! I have over 100 5 star reviews on my website! Thank You Gen Book!!!
Genbook takes care of so much office administration work for me, allowing me more time to do the therapies that I love.
-Red
Vorteile: Ease of use for clients, it is quick and easy to setup their account and schedule.
Nachteile:
clients have problems knowing how to cancel their appointments.
I am not sure how to cancel genbook from sending a review request.
Antwort des Softwareanbieters
von Genbook an 31.12.2019
Hi Red,
This review made our day!
We are thrilled that you are happy with our service; the team here at Genbook will definitely be happy to read what you wrote.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
Thank you for also sharing some of the ways we can improve, we continue to invest in our product experience and have added this to our current feature and update requests.
Thank you again for your kind words!
Warmly,
Cass on behalf of the Genbook team
- Herkunft der Bewertung
- Bewertet am 23.12.2019
