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seit 15 Jahren bei der Softwareauswahl

Was ist FreeAgent?

Schließe dich über 80.000 kleinen Unternehmen in Großbritannien an, die FreeAgent verwenden, um ihre Finanzen zu verwalten. Die führende Cloud-Buchhaltungssoftware vereint Rechnungsstellung, Zeiterfassung, Ausgaben, MTD-konforme Mehrwertsteuer, Self Assessment und mehr. Die integrierte Steuerzeitleiste, die einen Kalender aller Steuerverbindlichkeiten enthält, stellt sicher, dass du nie wieder einen Steuertermin verpasst. FreeAgent ist HMRC-konform und hat sich dem Schutz deiner persönlichen und finanziellen Daten durch mehrere Sicherheitsebenen verschrieben.

Wer verwendet FreeAgent?

Kleine Unternehmen und Freiberufler auf der ganzen Welt. FreeAgent eignet sich am besten für kleine Unternehmen mit bis zu zehn Mitarbeitern.

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Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über FreeAgent

Durchschnittliche Bewertung

Gesamt
4,4
Benutzerfreundlichkeit
4,3
Kundenservice
4,4
Funktionen
4,3
Preis-Leistungs-Verhältnis
4,2

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
63%
4
26%
3
6%
2
2%
1
3%
Gregory
Gregory
Software Engineer in UK
Verifizierter Nutzer auf LinkedIn
Computer-Software, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Better than I expected

5,0 vor 6 Monaten

Vorteile:

I think FreeAgent does its job well. I've never run into technical faults or found anything I needed to do that it couldn't do. My favorite thing about FreeAgent is that my accountant can access the platform and see everything I can. That makes getting information to my accountants or asking questions incredibly slick.

Nachteile:

I moved to FreeAgent from Xero because it's what my accountant knew how to use. I think Xero has slightly better tech and integrations so I would say I don't find FreeAgent as engaging to use. It's hard to criticize for that though because although it's nice to integrate with other systems, I haven't had any major issues getting information into FreeAgent as required.

Lisa
Director in UK
Buchhaltung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Excellent option for sole traders who bank with Natwest or Mettle

4,0 vor 9 Monaten

Kommentare: I use this for my own personal self employed accounts and for various clients - property, uber driver, charity and it works really well. For one of my limited companies - I used Freeagent to file the annual accounts. It was quick, simple and easy. I've been very pleased with it.

Vorteile:

Freeagent has a great invoice design. I like the fact that for a small business - you can get this software and an online bank account at a very reasonable price. I've used the accounts filing option - and it worked. I was delighted and it has saved me so much time!

Nachteile:

Sometimes, I just think its a bit clunky and could be smoother. It does things I don't like e.g. when a sum is received in and is paying 2 invoices - I don't like the way it split payments. I think the chart of accounts could just be a little bit more user friendly, but for a sole trader, if your books are simple - it does the job nicely.

Ben
Manager in UK
Computer-Software, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great cloud-based accounting

4,0 letzten Monat Neu

Kommentare: Overall I am very happy with FreeAgent and have very minimal issues, usually very easily resolved, but regardless their software still makes it a lot easier to do accounting and file taxes compared to doing it all on my own.

Vorteile:

FreeAgent is an incredibly supportive and useful tool for someone that is not good with accounting and has a very busy job that makes accounting a very timely task. To be able to rely on software to explain transactions, calculate your income and outgoings as well as file tax for you is very useful without having to worry about a lot of jargon. The support has been very useful at times when needing help with some explanations or more.

Nachteile:

It was a while back that they announced that they could no longer offer accounting support, and always recommend hiring your own accountant, however back when I first signed up for FreeAgent I was sure that they advertised themselves as not requiring an accountant.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Buchhaltung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Painful to use, Clunky and not great

1,0 vor 5 Jahren

Kommentare: Using the software was very awkward and restrictive. I lost confidence in it very early on.
My experience has been years of utter frustration.
Regular promises of fixes and upgrades never materialised over the last 3 years and despite sticking with it, and getting the software for free, I ended up having to opt for better software.
Customer services are quick to respond but they tend to misinterpret your issue. Their idea of helping is sending you a link to a long drawn out document that frustrates you even more than the original issue. Most of the issues can't be resolved by sympathetic customer support reps because they are hard-coded into the software as basic incapabilities.

Vorteile:

It's a Scottish company, albeit taken over by an anti-Scottish UK bank. Customer services are relatively quick to respond but don't often understand or resolve your issue. They do send you a Monday motivator which is useful. It's now free if you bank with RBS/Nat West, but I'd rather not bank with either and even at £0 it's not worth it. I'd rather pay for a decent software and save the cost of hours of inefficiency and extra accountancy fees later.

Nachteile:

It is very clunky and awkward to use. It is very expensive for what it is and definitely not even worth using for free. Several essential basic functions are missing and it is very restrictive/prescriptive forcing you to work their way or not at all. Customer services regularly have to fudge "workarounds" to fill the gaps in FreeAgent's basic functionality and often these "workarounds" make more mess than doing nothing, leaving you with more to pay your accountant to fix it. FreeAgent does several things in very unusual ways and then doesn't allow you to fix them. Payroll does post journals into your ledgers but even the best accountants can't make any sense of them. This software tries to be all things to small businesses giving tools that quite frankly are dangerous to unqualified accountants. It allows you to do your own VAT, Corporation Tax and Self Assessment wrongly, without any tax planning advice which could cost you tens of thousands of pounds in VAT/tax that isn't due, not to mention HMRC penalties etc. I know of several clients who have overpaid an absolute fortune and had seriously damaging run-ins with HMRC as a direct result of trying to DIY using this software. Buyer BEWARE!!!

Antwort von FreeAgent Central

vor 5 Jahren

Hi there, We¿re really sorry to hear about your experience and appreciate you taking the time to share your feedback and frustrations. If there's anything we can do to help improve your experience, or any additional feedback you'd like to share with us, please contact us at @support@freeagent.com. Warm regards, The FreeAgent Team

glen
Recruiter in UK
Personalbeschaffung & -besetzung, 2–10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

From my reviews and trials, FreeAgent came out tops.

5,0 vor 4 Monaten

Kommentare: FreeAgent was clear to use and intuitive from the start. My bank used FreeAgent and my accounting service uses FreeAgent - perfect.

Vorteile:

FreeAgent just felt so easy to use from the outset. The support and help pages were so easy to follow. It feels like they are there to support you.

Nachteile:

Nothing so far. All of my support partners use FreeAgent, which is a bonus.