Was ist Shop Boss?
Shop Boss funktioniert auf PC, Mac/Apple, iPad und Tablet! Es gibt sogar eine abgespeckte Version für iPhone und Android. Shop-Management-Software mit vollem Funktionsumfang bereits ab 99,95 US-Dollar pro Monat. Sende E-Mail-/SMS-Updates, digitale Fahrzeuginspektion mit Fotos, Videos und technischen Hinweisen. IMPORT-COLLISION-SCHÄTZUNGEN VON CCC/MITCHELL! Dies ist die Spitzentechnologie für dich als Ladenbesitzer, damit du die besten Tools für dein Unternehmen zur Verfügung hast! KOSTENLOSES 30-TAGE-TEST-KONTO und hervorragende Kundenbetreuung!
Wer verwendet Shop Boss?
Autowerkstätten in den Vereinigten Staaten, Kanada und Puerto Rico. Die Nutzer dieses Systems haben in der Regel einen bis 10 Techniker. Das Unternehmen bietet auch eine Enterprise-Version für mehrere Standortgeschäfte an.
Wo kann Shop Boss bereitgestellt werden?
Cloud, SaaS, webbasiert, Windows (Desktop)
Über den Anbieter
- CSB Technologies Inc.
- 2006 gegründet
- Chat
Erhältlich in diesen Ländern
Kanada, Vereinigte Staaten
Sprachen
Englisch
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Über den Anbieter
- CSB Technologies Inc.
- 2006 gegründet
- Chat
Erhältlich in diesen Ländern
Kanada, Vereinigte Staaten
Sprachen
Englisch
Shop Boss – Videos und Bilder
Kosten ähnlicher Produkte wie Shop Boss vergleichen
Shop Boss Funktionen
Alternativen für Shop Boss
Bewertungen über Shop Boss
Michael
In Betracht gezogene Alternativen:
User Friendly - Feature Heavy - Great Product
Kommentare: I've had the fortunate opportunity to work closely with a number of people at shopboss. Our business is always evolving and changing the way we do things. We are just a little different than most of our competitors. Shopboss is open to our suggestions and unique requests so that their software specifically fits our business model. I've never seen another company do that for us. The quality of their work is very high and keeps me excited about working with them to make shopboss the best it can be for us.
Vorteile:
The software is very intuitive and easy to use. New employees can walk in and start writing work orders almost immediately. The work flow is simple and makes logical sense walking the customer through the intake process. They have built in labor books, parts ordering, and texting that are easy to use and make the speed of service lightning fast. New features are constantly being released and improving the overall quality of the product.
Nachteile:
There isnt much bad to say about their product. They have experienced some growing pains as they expanded their customer base that effected service slightly. They have since corrected these issues. There are difficulties when working with a completely web based system but the benefits greatly exceed the cons.
Erik
In Betracht gezogene Alternativen:
ShopBoss Review
Kommentare: Overall, First Rate and Top Notch! Customer Support has always been on top of things. I've referred ShopBoss to 2 other Shops and Help both of them get set up and it has been super smooth both times! Anytime me or my Crew have a problem, ShopBoss is on it! So, that is really nice! The system is pretty slick and does Work Nice, Dont Take my Cons as a personal insult.
Vorteile:
The Digital Inspections, and Texting/Emailing has really stepped up our game.
Nachteile:
We were 17 year Mitchel1 users, So coming from them to ShopBoss some of the things you can and cant do seem odd. Id like to be able to change the width of some of the items in the W.I.P.. Id like to be able to change the status( Inspection,Approval,Parts,Etc..) into my own custom labels and then color code them on the W.I.P.. I dont like the operation of a recomended Repair, I prefer the Revision(From Mitchel), basically an open quote stuck to the customers vehicle profile that I can see with out having to reopen. There seems to be a lot of Re opening things. Sometimes, Rarely, But Sometimes, The cloud base can be an Issue! It would be nice to have some sort of Server Based "imprint" or "Copy" for when there are Internet issues, either on my end or Shop Boss's end.
Antwort von CSB Technologies Inc.
vor 10 Monaten
Thanks for the review Erik. Great detail, here and we're actually working on some of the customization items you mentioned. I've forwarded this into our product team to add context to our UI / UX projects.
julie
pretty expensive for services used
Kommentare: i would get rid of yet today if it was up to me. cost verse benefits is terrible. i am the primary user due to it being so time consuming for my techs.
Vorteile:
that it saves limited history. that we can order parts for specific vehicles. that we can email/text customers.
Nachteile:
features dont always work as we need. cant combine husband/wife/children/siblings. dont show all avaiable parts for vendors we use. scheduling doesnt work for what we need. very confusing to navigate. no rep came to educate us on use. cost is not worth the few features we use. estimates/quotes are very difficult to use/transfer. cant change credit card for partial cash payments. i could write a list of issues but these are the main ones.
Antwort von CSB Technologies Inc.
vor 10 Monaten
Julie, thank you for the candid review. We'd like to help you work through Shop Boss more efficiently, so our customer success team will reach out and do a de-brief with you.
Sal
In Betracht gezogene Alternativen:
Easy to use and powerful
Kommentare: Overall it has been a huge boost to our shop. The communication with clients is smooth and how they prefer (text, email or call). Reports give us the data we need to analyze and keep growing.
Vorteile:
Did not require training to get in. When I hired an experienced service writer he could believe how easy and powerful it was. When after just just a couple steps an RO was created and estimate done he asked what else. I stated, that's it. he could not believe it was that easy.
Nachteile:
It could be a bit more tablet friendly.
Antwort von CSB Technologies Inc.
vor 4 Monaten
Thank you, Sal! We're happy that our product and service matched the needs of the shop!
Matt
In Betracht gezogene Alternativen:
Stop wasting your time looking at other systems!
Kommentare: 5 stars! Great software and great staff.
Vorteile:
It just works! It's simple, easy, and intuitive. It's cloud based, amazing customer support, very affordable, and quick to learn
Nachteile:
Maybe the look of the software is a little dated? But it's still better than something like Mitchell or protractor.
Antwort von CSB Technologies Inc.
vor 10 Monaten
Excellent review and feedback on your selection process, Matt. Glad to see Shop Boss has met your needs and then some. Always trying to advance the product, which will include some UI updates. More to come!
