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seit 15 Jahren bei der Softwareauswahl

Was ist Shop Boss?

Shop Boss funktioniert auf PC, Mac/Apple, iPad und Tablet! Es gibt sogar eine abgespeckte Version für iPhone und Android. Shop-Management-Software mit vollem Funktionsumfang bereits ab 99,95 US-Dollar pro Monat. Sende E-Mail-/SMS-Updates, digitale Fahrzeuginspektion mit Fotos, Videos und technischen Hinweisen. IMPORT-COLLISION-SCHÄTZUNGEN VON CCC/MITCHELL! Dies ist die Spitzentechnologie für dich als Ladenbesitzer, damit du die besten Tools für dein Unternehmen zur Verfügung hast! KOSTENLOSES 30-TAGE-TEST-KONTO und hervorragende Kundenbetreuung!

Wer verwendet Shop Boss?

Autowerkstätten in den Vereinigten Staaten, Kanada und Puerto Rico. Die Nutzer dieses Systems haben in der Regel einen bis 10 Techniker. Das Unternehmen bietet auch eine Enterprise-Version für mehrere Standortgeschäfte an.

Shop Boss Software - 1
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Shop Boss Software - 5

Du bist nicht sicher, ob Shop Boss das Richtige ist? Mit einer beliebten Alternative vergleichen

Shop Boss

Shop Boss

4,5 (52)
199,00 $
Monat
Kostenlose Version
Kostenlose Testversion
46
Keine Integrationen gefunden
4,5 (52)
4,3 (52)
4,6 (52)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
189,00 $
Monat
Kostenlose Version
Kostenlose Testversion
24
3
4,1 (71)
3,9 (71)
4,0 (71)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Hauptbuch

Bewertungen über Shop Boss

Durchschnittliche Bewertung

Gesamt
4,5
Benutzerfreundlichkeit
4,5
Kundenservice
4,6
Funktionen
4,3
Preis-Leistungs-Verhältnis
4,3

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
65%
4
27%
2
4%
1
4%
Danielle
Owner in Kanada
Automotive, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Shop Boss Review

5,0 letztes Jahr

Kommentare: Shop boss is a great software, it isn't perfect but no one is perfect. I highly recommend shop boss.

Vorteile:

The software is very windows based, so easy to work with, it's "click and play". The team at shop boss is interactive with their clients and very responsive to suggestions to make the product better. They have a dedicated support team available by chat during business hours and respond to email queries within one day typically.

Nachteile:

The inventory system needs work - but guess what? As stated above, they are hugely responsive and they are working on fixing it! It would be nice if their reports explained a little better what data they were pulling (sometimes it doesn't make sense what information is presented) but again, if you contact support they will explain everything to you.

Woodrow
Owner in USA
Automotive, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Make the move and don’t look back!

5,0 letztes Jahr

Kommentare: Originally this company was family owned and the Overall experience was like dealing with family, then when they moved to the next level, the only thing that changed was more features, better resources and more friendly family to deal with!!

Vorteile:

From The integrated inspection feature, to the ease of creating unlimited canned jobs, to the way the software communicates with some of my marketing partners, where do I start? Where do I end? It’s good!!

Nachteile:

Only con I can think of is that we didn’t switch sooner!!

Amanda
Manager in USA
Automotive, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The only thing consistent with ShopBoss is it is down, and "being worked on"

2,0 vor 8 Monaten

Kommentare: Just know we are severely disappointed.

Vorteile:

When our current owner purchased the business from the previous owner, he used ShopBoss and we just carried it over since the staff was familiar with it so thats the only reason we use it.

Nachteile:

The fact that it is so consistently down, or being worked on. And all we get is a sorry. Funny that the billing is NEVER down, or the ability for them to charge our cards is NEVER down. Our shop depends on this program to work for our shop to run seamlessly. However, we can't depend on that. This week so far (Thursday) it has been down twice for HOURS. The first day, we had customers waiting and our techs were in the middle of jobs when it went down, we had no way for them to pay--or even open Work Orders to see them, so the amount of people who walked out with free work is asinine. All because the program doesn't work like it is supposed to--like we pay for it to work.

Antwort von CSB Technologies Inc.

vor 8 Monaten

Hello Amanda, we can appreciate your frustration with stability over the past few days. Shop Boss is a program that is meant to run your business, and when it's unavailable, things come grinding to a stop. For that, we apologize, and will continue to monitor and optimize until we get back to our 99.99% uptime. If you'd like to discuss further, please reach out to our service team at customersuccess@shopboss.net and they'd be happy to discuss your current situation.

Michael
IT Manager in USA
Automotive, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

User Friendly - Feature Heavy - Great Product

5,0 vor 3 Jahren

Kommentare: I've had the fortunate opportunity to work closely with a number of people at shopboss. Our business is always evolving and changing the way we do things. We are just a little different than most of our competitors. Shopboss is open to our suggestions and unique requests so that their software specifically fits our business model. I've never seen another company do that for us. The quality of their work is very high and keeps me excited about working with them to make shopboss the best it can be for us.

Vorteile:

The software is very intuitive and easy to use. New employees can walk in and start writing work orders almost immediately. The work flow is simple and makes logical sense walking the customer through the intake process. They have built in labor books, parts ordering, and texting that are easy to use and make the speed of service lightning fast. New features are constantly being released and improving the overall quality of the product.

Nachteile:

There isnt much bad to say about their product. They have experienced some growing pains as they expanded their customer base that effected service slightly. They have since corrected these issues. There are difficulties when working with a completely web based system but the benefits greatly exceed the cons.

Matt
Owner in USA
Automotive, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Stop wasting your time looking at other systems!

5,0 vor 2 Jahren

Kommentare: 5 stars! Great software and great staff.

Vorteile:

It just works! It's simple, easy, and intuitive. It's cloud based, amazing customer support, very affordable, and quick to learn

Nachteile:

Maybe the look of the software is a little dated? But it's still better than something like Mitchell or protractor.

Antwort von CSB Technologies Inc.

vor 2 Jahren

Excellent review and feedback on your selection process, Matt. Glad to see Shop Boss has met your needs and then some. Always trying to advance the product, which will include some UI updates. More to come!