Wer nutzt diese Software?

Small, medium and enterprise-sized organizations. We are currently being used by cities, municipalities, Olympic facilities, martial arts studios, gyms, yoga studios, schools, music and dance studios.

Durchschnittliche Bewertung

41 Bewertungen
  • Gesamt 3.5 / 5
  • Benutzerfreundlichkeit 3.5 / 5
  • Kundenservice 3.5 / 5
  • Funktionen 3.5 / 5
  • Preis-Leistungs-Verhältnis 3.5 / 5

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • PerfectMind
  • http://www.perfectmind.com/
  • Gegründet 2000

Über PerfectMind

Manage all aspects of your organization from memberships, activity registrations, online booking and registration, payments, marketing and more - all from one centralized platform. PerfectMind is a powerful, easy-to-use membership software solution that configures itself around your business and its people, not the other way. No matter the size or complexity of your organization, PerfectMind can adapt to help you streamline operations and increase revenue.

PerfectMind Funktionen

  • Abrechnung & Rechnungsstellung
  • Besuchermanagement
  • Inventarverwaltung
  • Marketing-Management
  • Mitglieder-Portal
  • Mitgliedschaft-Management
  • Mobiler Zugriff
  • Online-Buchungen
  • Team-Management
  • Veranstaltungsmanagement
  • Verfolgen der Teilnahme
  • Verkaufspunkt POS
  • Website-Management
  • Zahlungsabwicklung
  • Abrechnung & Rechnungsstellung
  • Check-in / Check-out
  • Facility-Management
  • Kinderbetreuung
  • Liga- / Team-Management
  • Mitarbeitermanagement
  • Mitgliedschaft-Management
  • Registrierungs-Management
  • Veranstaltungsmanagement
  • Vermietungs-Management
  • Vertragsmanagement
  • Anwesenheitsmanagement
  • Klassen-Management
  • Online-Anmeldung
  • Rang-Management
  • Studenten-Management
  • Terminplanung
  • Veranstaltungsmanagement
  • Ausschuss-Management
  • E-Mail Marketing
  • Gebühren-Management
  • Mitglieder-Datenbank
  • Mitglieder-Portal
  • Mitgliedertypen
  • Mitgliederverzeichnis
  • Mitgliedschaftsverlängerung
  • Veranstaltungsmanagement
  • Verwalten von Anwendungen
  • Website-Management
  • Zahlungsabwicklung

Die hilfreichsten Reviews für PerfectMind

Cutting edge for a long time

Bewertet am 24.6.2019
Joe P.
owner
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: PM was a professional service that I compared each year for many years, to other service providers. They won out for a long time.

Vorteile: When I first started using it, it was the best software for our limited industry. They were innovating all the time.

Nachteile: As time went on , and the diversified their customer market, the original market that they catered to (martial arts) was left behind for innovations. I remember some features being introduced and I would get excited about it, only to find out it was for another market of customers, and not the martial arts software users. Too bad. I was very loyal to them for 15 years.

Antwort des Softwareanbieters

von PerfectMind an 25.6.2019

Hi Joe,

Thank you for your honest feedback. Our goal is to still innovate in the market and we have some exciting innovations that will be released in the next couple of months. Please feel free to share additional feedback with us at any time. We love to hear about the good and the bad to see how we can improve our offerings.

Thank You
PerfectMind

Perfect Mind has not been so perfect!

Bewertet am 16.10.2018
Amber M.
Office Specialist
Erholungseinrichtungen & -dienstleistungen, 501-1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
3/5
Gesamt
3 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
3 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall I think I would recommend a different software or think it would have been beneficial to try a different software. Not sure I would recommend it. I am getting the job done, but as I said it has been frustrating with all the changes that occur. My terminal has been down for over a month. Sorry but this is ridiculous. A work order has been put in and it's in the works, but that is way too long.

Vorteile: I use Perfect Mind everyday. The program alone is not too hard to learn so I have caught on quickly. Overall it works for my job.

Nachteile: Seems like with the system being somewhat new, there have been ALOT of kinks being worked out slowly. Seems like when one this is fixed, it screws up several other things in the system. There have been days the system has been down and this is crucial to my job. Also seems like things are changing constantly with the software. As soon as I get used to something working out great, something else changes for the bad. It's been very frustrating.

Antwort des Softwareanbieters

von PerfectMind an 9.1.2019

Hi Amber,

Thanks for taking the time to provide your feedback. We are indeed continuously honing the system towards your needs and refining the methods we use to communicate changes. Stability is obviously very important to you, and we appreciate there is a necessary balance between stability and progress. Keep us updated on your feelings as time goes on.

Thanks,

The PerfectMind Team

Positive experience. Great customer service. Resolved issues quickly. Fantastic implementation.

Bewertet am 18.4.2018
Verifizierter Rezensent
General Manager
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: An easy, effective, and accurate means of managing all components of our organization: properties, facility rentals, programs, POS etc. We have been extremely happy with the product overall. The willingness to fix issues and experiences when they do arise, is what makes PerfectMind the perfect fit for our organization. The implementation specialists go the extra mile to ensure customer satisfaction!

Vorteile: We use this software as our main operating system for our organization. After exploring several options, PerfectMind was selected for it's user friendly interface, reasonable pricing, and features. The implementation process was very comprehensive with support only a phone call or email away at all times. Challenges did arise and sometimes work-arounds needed to be implemented; however our PerfectMind implementation specialist was also able to find a workable solution. Our frontline team learned the system very easily and has enjoyed the transition. Our customers have also indicated that it is very user-friendly and ease to navigate.

Nachteile: Creating work-arounds for some functions isn't ideal; however no software will meet every single need of an organization.

PerfectMind - Modern and Easy to Use!

Bewertet am 4.9.2019
Wesley J.
Administrative Secretary
Staatsverwaltung, 1.001-5.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: PerfectMind has brought our organization into the "21st century" in terms of navigation, features, and ease of use for both our staff, and our customers. Although it has been a very short time since we've begun using the software, we're already seeing benefits with efficiency and with customer satisfaction. We look forward to implementing more of what PerfectMind has to offer.

Vorteile: Staff were able to pick up navigating the software very quickly, which made for simple trainings and a smoother implementation. A lot of daily processes are quicker and more efficient in PerfectMind than they were in our previous software.

Nachteile: The software has come across as "glitchy" on more than a few occasions. Fortunately, PM's support team is fantastic and any issues that came up were resolved.

Jack of All Trades, Master of None

Bewertet am 8.10.2019
Brian D.
Business Analyst
Staatsverwaltung, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
3 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Many great options and features hidden behind a confusing mess of settings that are not easy or intuitive to find. Communication could be greatly improved with support.

Vorteile: It handles most everything related to Parks and Recreation. It will handle facility bookings, fitness classes, camps, CRM, reporting, and marketing emails. It does a lot well.

Nachteile: Not intuitive. To properly set up a new course or program requires many steps and settings that are located numerous different obscure locations within the software. If you get one setting wrong the whole program won't work.
Support is not great at communication about the status of what they are working on. Sometimes they even adjust things that you did not ask to be adjusted and do not inform you about it.

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