ConsignPro

Beliebte Produkte


Wer nutzt diese Software?

Seit 1996 unterstützt das Unternehmen Second-Hand- und Gebrauchtwarengeschäftsinhaber*innen und hat geholfen, 4.000 Second-Hand-Läden in ganz Nordamerika zu automatisieren. Egal, ob du ein/eine Einzelunternehmer*in oder ein 2.000 m² großer Militärgebrauchtwarenladen bist.

Durchschnittliche Bewertung

401 Bewertungen
  • Gesamt 4.6 / 5
  • Benutzerfreundlichkeit 4.6 / 5
  • Kundenservice 4.6 / 5
  • Funktionen 4.4 / 5
  • Preis-Leistungs-Verhältnis 4.6 / 5

Produktinformationen

  • Startpreis 129,00 $/Monat
  • Kostenlose Version Nein
  • Gratis Testen Ja
  • Einsatz Installiert - Windows
  • Training Live Online
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten

Angaben zum Hersteller

  • Visual Horizons Software
  • http://www.consignpro.com/
  • Gegründet 1996

Über ConsignPro

ConsignPro wurde seit 1996 von über 5.000 Second-Hand-Shop-Besitzer*innen als vertrauenswürdig eingestuft und ist damit ein Branchenfavorit. Das innovative Hauptmenü macht ConsignPro zu einem der einfachsten Programme, die du verwenden kannst. Das Support-Team ist immer verfügbar, wenn du nicht weiterkommst. ConsignPro kümmert sich um Einzelhandels-Point-of-Sale-, Inventar-, Lieferanten- und Kundenmanagement, E-Commerce und robuste Einzelhandelsbuchhaltung für eine Vielzahl von Gebrauchtwarensegmenten, darunter Bekleidung, Antiquitäten, Brautbedarf, Möbel, Kunst, Bücher und Sportausrüstung. Teste die 30-tägige Testversion.

ConsignPro Funktionen

  • Inventarverwaltung
  • Konsignanten-Management
  • Kundendatenbank
  • Mitarbeitermanagement
  • Preisoptimierung
  • Treueprogramm
  • Verkaufspunkt POS

Die hilfreichsten Reviews für ConsignPro

Good basic software

Bewertet am 16.12.2016
Kim H.
Owner
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
2 / 5
Eigenschaften & Funktionalitäten
3 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Consign Pro is good for a basic start up shop. It has all of the features you need to keep track of inventory. It's missing some key features for me, though. I would like an easy way to offer a higher percent for those consignors who use store credit instead of taking cash. I've also found it very hard to link multiple stores inventory and consignors. There should be an easy way to see consignors from my other two stores from the store they are not a consignor at. I think it's unfair that for the price you do not get free help from the company. Most companies offer support to anyone who owns their products, you shouldn't have to pay extra. Another thing I don't like is that it is difficult to calculate sales tax to pay to the state. NYS has different taxes for different categories of items and it is very difficult to calculate what I have taken in when it comes to vendor items and consigned items. I do like the online store option but it's annoying that you have to upload the online store every time you want a sold item to come off your site. I also think the online store should accept PayPal. When printing items available it does not allow you to only print a range of dates so I have to waste paper and ink to print the whole list, not just the date range I'm looking for. I've also found that their add-on hardware is very over-priced compared to buying the items off amazon. The last thing I find annoying is that it does not automatically update the software. You have to go to their site and do an upgrade. Most programs nowadays automatically update when a new version comes out.
Overall, it meets basic needs of tracking consignors and inventory but for my personal business, it lacks many things I would like to see in consignment shop software that was so expensive.

Antwort des Softwareanbieters

von Visual Horizons Software an 6.7.2018

Thank you for your feedback Kim. You can easily change the split percentage for each consignor as well as individual inventory. We do not recommend networking multiple locations, as it can result in a slow response time. Instead you can use a remote desktop software to view the other stores. You can also setup the software to automatically send you a text or email alert with the sales numbers every day, that way you can see your sales for each location without physically being there. Support is free for the first year and OPTIONAL to renew thereafter. There is not an ongoing software fee and our support fees help to pay our amazing support team and continuously improve our software. Again, it's OPTIONAL to renew. ConsignPro handles the different tax rates for NY and provides reports for each. The online store shopping cart IS through PayPal. You are not required to purchase the POS Hardware through us, if you find it cheaper elsewhere then you're welcome to purchase there.

Small Town Business with BIG Business Program & Support

Bewertet am 8.12.2016
Heidijo M.
Owner
Möbel, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: As a first time owner of a business and my first retail store to open, I would recommend ConsignPro as the program to use. I shopped consignment for years. As I went in and out of places, I would ask about the program they used. ConsignPro was mentioned over and over again. After much research in the industry and creating my business plan, I know ConsignPro would be my choice. I have been a customer since Nov 2013 and have been extremely happy. I lease the program. As a mom/pop style shop and NOT an expert in the IT area, I leave that up to the experts, ConsignPro. This has been a huge help. Everyone is always so helpful and over the years, I feel like I know them personally! I have worked with multiple reps. Always a pleasure to talk to and easy to do business. I have an extensive business and marketing background. As I learned the program, the reports and data that I can pull to find trends, produce marketing to clients, track client behaviors, the rewards program and so much more, is EXTREMELY helpful in running our business. Thank you ConsignPro TEAM!

Vorteile: Easy to use and learn, the reporting is tremendously helpful to gain information on seasonal trends, YOY trends, marketing, client & consignor behaviors and trends, friendly & helpful staff

Nachteile: I wish there was a way to do direct email on each of the trends - example: Email just my clients/consignors that have a birthday this month vs extract and manually process. Extract data for clients with over a certain dollar spend and email them directly through ConsignPro vs extract and send. Extract data such as so many visits and email them a coupon directly through ConsignPro (with a coupon creation ability in the program). These are things I would like to be able to do inside the program and not have to extract and move to a separate program to perform.

Antwort des Softwareanbieters

von Visual Horizons Software an 6.7.2018

Thank you for the feedback Heidi. Luckily there is a way you can email and text your consignors and customers directly from ConsignPro. You can even send targeted emails to your customers or consignors with a specific birth month. We also have a Customer Rewards Program that will provide a discount for your customer once they spend x amount of dollars (specified by you). If you are interested in creating a coupon for your customers then our integrated Comeback Buks feature sounds like the perfect fit! Comeback Buks are designed as a marketing tool built into ConsignPro to encourage repeat business. When used in conjunction with our receipt printers, a special coupon will print on the bottom of the customer sales receipt. The coupon will be for an amount based on the amount of their ¿current¿ purchase or a flat dollar amount. An expiration date can also be added to the coupon. If you have any questions or would like assistance with any of these features please give support a quick call.

square peg in round hole--almost fits for us

Bewertet am 8.12.2016
Maggie K.
Cooperative President
Kunst & Handwerk, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
2 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We are a cooperative with many contributing sellers, but also with 40+ volunteers who work shifts at the cash register. Consignpro is meeting our bookkeeping needs, and helping to streamline things on the in-house side, but it's very difficult for our volunteers to use for making sales. It has slowed down the customer transaction, unfortunately. It's fine for the handful of us who have gotten familiar with all the features, but it's not very intuitive for those who only use it once a month.
For example, it appears that a patchwork of changes have been made as users have given feedback, but they've been "added on" instead of being worked into the fabric of the program. As a result, the menu button is not always located in the same place or it's not always clear how to get back to the menu. It's one set of steps if you are on the inventory look up page, but a different set of steps if you are on the invoice look up page. Sometimes the location of buttons, such as on the customer info page--that the find button is on the bottom left. Seems that you would type a few letters of the last name then the button would be right next to it.
If someone from CP wants me to go into more detail, I'll document these things. It shouldn't be a deal-breaker for someone who runs a traditional consignment store, esp. if there are only a handful of employees/salespeople. For a cooperative with many volunteers using the program, the complication of it is problematic. It has improved life for the bookkeeper but made things more stressful for all our sales volunteers.
On the other hand, Major Kudos regarding support! Everyone is always amazingly helpful and responsive. I always get a quick response that answers all of my questions.

Vorteile: Great product for a traditional consignment store with a small, dedicated work force.

Nachteile: It's not very intuitive. Things often don't make sense, either where buttons are located or how to find information that I need.

ConsignPro Review 2016

Bewertet am 9.12.2016
Joanna B.
owner
Bekleidung & Mode, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I could not ask for a better system of keeping my business information up to date! Every aspect of my consignment business is documented easily and quickly with ConsignPro. Customers appreciate the ease of finding merchandise information on the color tags, which hold comprehensive data. It is easy to locate store merchandise with ConsignPro, whether it is to pull items for return/donation or to find a specific item for a customer searching for it. The end of day reports are invaluable, as are the end of year reports. The staff is incredibly knowledgeable on every single little detail of the ConsignPro program. It amazes me every time I have to call for support! (Allyson I love you!) I would encourage anyone who uses this wonderful program to take advantage of the ConsignPro cruises and/or resort conferences. I have attended 2 so far and have walked away with so many new tips and a better understanding of everything the system can do to help my consignment business. There is none better!!!

Vorteile: ease of tagging items
being able to offer consignors a way to track their items
makes payout easy
variety of reports that are available

Nachteile: nothing comes to mind

Co-Owner Good Buy Girls Resale

Bewertet am 8.12.2016
Duff Y.
Co-Owner
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Running a consignment shop, most of the people we hired were not very familiar or comfortable overall with computers or programs. However, my background is in IT project management. ConsignPro is perfect for us! It has all the functionality we need to run our business, so it's very powerful. However, the simplicity of use was what really impressed me. That's the secret. Creating a powerful application isn't the hard part, in my opinion, creating an application that virtually anyone can use to harness that power is where ConsignPro shines. It's extremely easy for our employees to use and understand, but yet does everything we'd need (and much more I'm sure we don't utilize). The other thing that surprised me about ConsignPro is how much they do for support. I've had communication and conversations directly with Brian Wilson (owner/creator) as well as many of the other knowledgeable support folks (who are all great by the way). Where can you get that type of support, where you are speaking with the software creator, with other companies? I'm sure as they continue to grow that won't always be the case, but that type of customer support is what great companies are built on. I'd highly recommend using ConsignPro in your resale/consignment shop.

Vorteile: Powerful but very very easy to use. Competitively priced. Great Value. Great support.

Nachteile: I can't think of anything.

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