ConsignPro

von Visual Horizons Software

Wer verwendet ConsignPro?

Seit 1996 unterstützt das Unternehmen Second-Hand- und Gebrauchtwarengeschäftsinhaber*innen und hat geholfen, 4.000 Second-Hand-Läden in ganz Nordamerika zu automatisieren. Egal, ob du ein/eine Einzelunternehmer*in oder ein 2.000 m² großer Militärgebrauchtwarenladen bist.

Was ist ConsignPro?

ConsignPro wurde seit 1996 von über 5.000 Second-Hand-Shop-Besitzer*innen als vertrauenswürdig eingestuft und ist damit ein Branchenfavorit. Das innovative Hauptmenü macht ConsignPro zu einem der einfachsten Programme, die du verwenden kannst. Das Support-Team ist immer verfügbar, wenn du nicht weiterkommst. ConsignPro kümmert sich um Einzelhandels-Point-of-Sale-, Inventar-, Lieferanten- und Kundenmanagement, E-Commerce und robuste Einzelhandelsbuchhaltung für eine Vielzahl von Gebrauchtwarensegmenten, darunter Bekleidung, Antiquitäten, Brautbedarf, Möbel, Kunst, Bücher und Sportausrüstung. Teste die 30-tägige Testversion.

ConsignPro – Details

Visual Horizons Software

http://www.consignpro.com/

Gegründet 1996

ConsignPro – Kostenübersicht

ConsignPro bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von ConsignPro ist ab 129,00 $/Monat verfügbar.

Startpreis

129,00 $/Monat

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Installiert - Windows

Training

Live Online

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

ConsignPro Funktionen

Konsignationslager Software
Inventarverwaltung
Konsignanten-Management
Kundendatenbank
Mitarbeitermanagement
Preisoptimierung
Treueprogramm
Verkaufspunkt POS

ConsignPro – Nutzerbewertungen

Zeigt 5 von 404 Nutzerbewertungen

Gesamt
4,6/5
Benutzerfreundlichkeit
4,6/5
Kundenservice
4,6/5
Funktionen
4,4/5
Preis-Leistungs-Verhältnis
4,6/5
Byron B.
VSO
Einzelhandel
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 1.8.2018

"I love Consign Pro! Does what I need, WHEN I need! Fast!"

Kommentare: cosign pro makes consignment an easy breezy thing of modern bliss. What was once a daunting bookkeeping tracking task, has become incredibly easy to not just handle, and manage, but to master.

Vorteile: - SO much more responsive than competing software
-More features than what I was using previously
-Increased my margins through use of this software.
-User-friendly, familiar UI structure

Nachteile: -not really many cons to talk about
-wish I had discovered it sooner
-Needs to be used more widespread

  • Quelle des Nutzers 
  • Bewertet am 1.8.2018
Heidijo M.
Owner
Möbel, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 8.12.2016

"Small Town Business with BIG Business Program & Support"

Kommentare: As a first time owner of a business and my first retail store to open, I would recommend ConsignPro as the program to use. I shopped consignment for years. As I went in and out of places, I would ask about the program they used. ConsignPro was mentioned over and over again. After much research in the industry and creating my business plan, I know ConsignPro would be my choice. I have been a customer since Nov 2013 and have been extremely happy. I lease the program. As a mom/pop style shop and NOT an expert in the IT area, I leave that up to the experts, ConsignPro. This has been a huge help. Everyone is always so helpful and over the years, I feel like I know them personally! I have worked with multiple reps. Always a pleasure to talk to and easy to do business. I have an extensive business and marketing background. As I learned the program, the reports and data that I can pull to find trends, produce marketing to clients, track client behaviors, the rewards program and so much more, is EXTREMELY helpful in running our business. Thank you ConsignPro TEAM!

Vorteile: Easy to use and learn, the reporting is tremendously helpful to gain information on seasonal trends, YOY trends, marketing, client & consignor behaviors and trends, friendly & helpful staff

Nachteile: I wish there was a way to do direct email on each of the trends - example: Email just my clients/consignors that have a birthday this month vs extract and manually process. Extract data for clients with over a certain dollar spend and email them directly through ConsignPro vs extract and send. Extract data such as so many visits and email them a coupon directly through ConsignPro (with a coupon creation ability in the program). These are things I would like to be able to do inside the program and not have to extract and move to a separate program to perform.

Antwort des Softwareanbieters

von Visual Horizons Software an 6.7.2018

Thank you for the feedback Heidi. Luckily there is a way you can email and text your consignors and customers directly from ConsignPro. You can even send targeted emails to your customers or consignors with a specific birth month. We also have a Customer Rewards Program that will provide a discount for your customer once they spend x amount of dollars (specified by you). If you are interested in creating a coupon for your customers then our integrated Comeback Buks feature sounds like the perfect fit! Comeback Buks are designed as a marketing tool built into ConsignPro to encourage repeat business. When used in conjunction with our receipt printers, a special coupon will print on the bottom of the customer sales receipt. The coupon will be for an amount based on the amount of their ¿current¿ purchase or a flat dollar amount. An expiration date can also be added to the coupon. If you have any questions or would like assistance with any of these features please give support a quick call.

  • Quelle des Nutzers 
  • Bewertet am 8.12.2016
Cheryl T.
owner
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 11.6.2020

"Consign Pro/The Right Program for You"

Kommentare: A very good company that respects their customers and a great response time on helping if you do have questions. You feel valued as one of their customers so you can help your customers!

Vorteile: I purchased an existing clothing consignment business that had the Consign Pro program. The ease of learning and using the program was very user friendly. The accuracy of keeping track of sales for each customer was great. Whenever I did have a small problem the Consign Pro team was always helpful and knowledge and easy to get ahold of. I highly suggest getting their support add on program, it will pay for itself after just one time. I highly recommend this program for anyone in the consignment world!

Nachteile: The only thing I had a little trouble figuring out at first was how to get into a specialized report if someone wanted a certain date or end of year for taxes but once the team explained it was easy. Read your manual that comes with the program and it explains things really well.

  • Quelle des Nutzers 
  • Bewertet am 11.6.2020
Rick M.
owner
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    1/5
  • Preis-Leistungs-Verhältnis
    2/5
  • Wahrscheinlichkeit der Weiterempfehlung
    6/10
  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 27.2.2020

"Adequate at best but gets the job done."

Kommentare: Using consignor pro personally for 2 years i found it to be just adequate for a small store like what we have. if all you need is one computer to make sales and do inventory it is pretty good. If you are like me and enjoy smart integration this is the furthest thing from it. They charge money per computer then again if you want those computers to talk to each other per computer. Something that is very easy to do with a little networking knowledge. Customer support is irritated and condescending from the start. they clearly don't want to help. It has a lot of technically problems and quirks. I have fixed/ worked around most of them. At least once a week i have to fix something stupid for my employees. Most the times they cause it but what they did shouldn't have caused a problem to begin with. The tag printer especially has so many problems. Anything you can think of it has done it at random. Print two of the same tag. not print, only print the bottom half of the tag, Spit out a tag with nothing on it instead of print it, only print when facing downward. And then it will work fine right after any of those. I have cleaned it. it changed nothing. I only add this part because it came from them in the bundle we got and i'm not enter sure the problem is from the printer its self. i could go on forever about all the problems that consignor pro has but i put in the biggest ones i can think of quickly for the cons section. I also reached the limit of words in the cons section.

Vorteile: As much as i complain about this software its not all bad. It does get the job done and not that badly. When i run into a problem or setting that needs to be changed it often has at least one setting that helps. more then i often expect it too. it has enough ways to check on your employees and see whats happened that day assuming they don't know the security exploit i talked about. -If you are planning on being the only worker in your store and don't like a lot of overwhelming features or mouthy charges this is pretty great option. Its self explanatory and easy to use once you figure out how to get around all the bugs. If not for all the bugs i would say it is would be good for those who are bad with tech but you'll spend more time fixing it then using it when you first get it and tech support is a mouthy subscription don't want to help. They do pick up fast though.

Nachteile: -You can view admin restricted information in its program files. Such as find and edit account log in/out and deletion logs. they are stored in plane text files. This would make it very easy to lie and steal as an employee. Such as: log in 10 minutes late but edit it to say you were on time or add money to an account; cash it out when delete the logs of both happening. This would keep the till accurate at the end of the day while also leaving no log of who did it or that it happened. I had an employee doing this and only found out do to our camera system. -The software feels and looks like its from the 2000s. Its also inconstant making teaching new employees harder. Such as: when ringing up an item to sale. -Putting in 1 it would price it at 1$. Makes sense, but when you are adding new items into inventory putting in 1 prices it at .01$ but finishing the item without leaving the pricing box would make it a 1$
So to make it 1$ you have to type in 100. leave the pricing box by pressing tab then finish the item. This makes it easy to accidentally price an item at 100$ that supposed to be 1$
If you leave the pricing box blank and trying to do anything else it pops up saying you have to enter a number first. Slowing you down. if you put in 1.99 it freaks out and puts something like .03 in instead. Don't know why. O and if you enter anything that is not a number the software just crashes and doesn't enter the item. it completely closes and saves nothing that was changed.

Antwort des Softwareanbieters

von Visual Horizons Software an 16.6.2020

There are many security features built-into ConsignPro including employee permissions, an owners "suspicion" log file, and employee logging - all tools that only the owner has access to. We've recently moved all log files into the database file itself making them less susceptible to exploit by dishonest employees. While no program is impervious to dishonest employees, ConsignPro is as close as it gets.

  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 27.2.2020
Joanna B.
owner
Bekleidung & Mode, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 9.12.2016

"ConsignPro Review 2016"

Kommentare: I could not ask for a better system of keeping my business information up to date! Every aspect of my consignment business is documented easily and quickly with ConsignPro. Customers appreciate the ease of finding merchandise information on the color tags, which hold comprehensive data. It is easy to locate store merchandise with ConsignPro, whether it is to pull items for return/donation or to find a specific item for a customer searching for it. The end of day reports are invaluable, as are the end of year reports. The staff is incredibly knowledgeable on every single little detail of the ConsignPro program. It amazes me every time I have to call for support! (Allyson I love you!) I would encourage anyone who uses this wonderful program to take advantage of the ConsignPro cruises and/or resort conferences. I have attended 2 so far and have walked away with so many new tips and a better understanding of everything the system can do to help my consignment business. There is none better!!!

Vorteile: ease of tagging items
being able to offer consignors a way to track their items
makes payout easy
variety of reports that are available

Nachteile: nothing comes to mind

  • Quelle des Nutzers 
  • Bewertet am 9.12.2016