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FloristWare
Was ist FloristWare?
FloristWare ist ein leistungsstarkes, erschwingliches und nutzerfreundliches POS-System für Floristen, mit dem sie Zeit und Geld sparen und den Umsatz steigern können. Seit Einführung vor fast zehn Jahren ist FloristWare eines der führenden und beliebtesten Systeme seiner Art. FloristWare hat auch das vertragslose und unverbindliche Modell eingeführt, das nun branchenweit Standard ist.
Wer verwendet FloristWare?
FloristWare wurde entwickelt, um Floristen mit physischen Einzelhandelsgeschäften ein leistungsstarkes POS-System zu bieten, mit dem sie ihre Unabhängigkeit wahren und volle Kontrolle über ihr Geschäft erlangen.
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Bewertungen über FloristWare
Use this daily!!
Vorteile:
I use this software at a floral shop that i co-own, very easy to use!!
Nachteile:
Thing i like least is the icons could be a little bigger as they are kinda hard to see sometimes
Floristware won me over from the start and hasn't disappointed
Vorteile:
Floristware is not only a POS, recording sales transactions and facilitating credit card processing. It's also a complete marketing and reporting system. Reports are dynamic and robust - anything I need to measure, in any time frame, I can get from Floristware. If the hard-coded reports don't do it for me, the report data can be exported to Excel and manipulated there. I can gather informed data on my customers and reach out to them from a position of strength knowing that I can measure their shopping habits with me and contact them in various forms with targeted marketing campaigns. The vendor is superb - friendly, responsive and dedicated to the support of their customers. Floristware is a partner in my business, not just a tool.
Nachteile:
There is so much Floristware can do, that it takes awhile to learn it all. I've been using the system for over 7 years, and recently learned a few things that I never knew it could do. I know they have reached out with webinars and training sessions, but maybe it's more incumbent on me to seek out more information from their web site. On the other hand, if I want to do something and can't intuitively figure out how it's done, a simple email to Floristware support gives me the answer in short order.
Ok option for Florists
Vorteile:
Floristware is not proprietary, so you can board with a processor that you like. There are features that are designed specifically for florists, creating special orders and deliveries.
Nachteile:
Upgrading system can be cumbersome and expensive. Customer service needs results in long waits and call backs that take a while
Antwort von FloristWare
vor 9 Monaten
Thank you for your feedback Melissa. Sorry that you had to wait for support. We are somewhat unique in offering phone support, and our clients only ever deal with real people (never AI or chatbots) that have at least ten years experience in the retail flower business. We have also added a chat option (manned by real people right here in North America) for people that want faster responses.
Daily user of Floristware for 4+ years. Excellent experience
Kommentare: Customer service, although not available immediately upon a phone call, is exceptional. Extremely fast and responsive to emails and remote assistance is established easily if necessary.
Vorteile:
Non proprietary software (FTD or Teleflora). Works with all sorts of hardware set-ups, easy to get started.
Nachteile:
Multi screen order entry makes order taking difficult at times. Sales reports are sometimes lacking in terms of filtering capabilities. While I love the "Progress Tracker" delivery module of this system, a "Map All" function would be a nice addition.
Antwort von FloristWare
vor 9 Monaten
Thank you very much Cory. Since you posted this review we have added a floral delivery management mapping/optimization feature that does exactly what you were looking for https://www.floristware.com/features/delivery-management-route-optimization-for-florists
Perfect for small flower shops!
Kommentare: This software has kept our small shop organized. Easy for all employees to know what is happening with each order.
Vorteile:
As a shop with three employees, this software works great! It allows us to smoothly run the shop and stay organized. We can process cash and carry sales, pick up orders and deliveries with ease. We have not missed a beat while having this system. Little training is needed. Very user friendly.
Nachteile:
Some of the times, there seems to be too many steps to end a transaction.
