PowerDMS

Amazing Customer Service and Support Groups!

Kommentare: To be fair, the con I described only affects 1-2 people within our entire organization and shouldn't be counted as a true con as much as a pet peeve. All in all, PowerDMS is an amazing product. Our organization still hasn't used it to its fullest potential. Policy housing, Training, Archives, Public Facing Documents, etc... PowerDMS really can be used for multiple purposes!

Vorteile:

There are many things about PowerDMS that make it a great product. It's simple and easy to use for the end users. Administrators have more of a learning curve; however, the support groups and Customer Service are fast to respond and AMAZING! PowerDMS allows users to easily search policies both on a desktop and the mobile app. It also allows administrators to quickly locate version histories and add documents/audio/video as proofs for accreditation purposes. In addition, the Training module works great in these pandemic times to allow for remote training.

Nachteile:

Only one. The Session Timeout only allows for two options. 1) Timeout in twenty minutes of activity, or 2) Stay logged in if the window is open. There is no middle ground for PowerDMS Administrators. I can't tell you how many times my session wants to timeout as I am in the middle of loading a proof.

This software has been GOD SENT as I'm able to training, testing and other activities

Kommentare: This software has been most beneficial to not only me but to the other employees as they are able to use it while during their professional and personal time.

Vorteile:

What I like most about this software is the "GO GREEN" concept and not having to search the entire department for things. Before encouraging the company to purchase it, it was a nightmare locating employee files, training materials, records, attempting to get employees assembled in one location on one particular day for training. Investing in this software was a great decision as I'm able to better manage employee files, training materials, records, and no longer have worry about assembling employees on a particular date for training.

Nachteile:

Currently I the pros are outweighing the cons, as right now I don't have any to share. I've used this software for 8 years now and it has worked wonders.

PowerDMS: Is It Really Powerful or It Is Just Useless

Kommentare: Upon using the PowerDMS I arrived at a conclusion that the PowerDMS is really powerful because it helps me a lot especially for my studies and based on my experience this website has it all and I will really recommend this especially to those lawyers out there.

Vorteile:

PowerDMS is easy to use, especially for end-users. The platform really tracks employee signatures, ensuring that necessary documents, and etc. What I really like about PowerDMS is their customer service because their customer service is very fast and that is good because of the customer service is a must when it comes to this kind of websites.

Nachteile:

There is just one problem I don't know if the problem is the website itself or my internet connectikn it is because sometimes the content I was viewing cannot load properly and I was frustrated about it but as the time goes by I get used to it all I need to do is to refresh the browser and it is all back to normal again.

PowerDMS

Vorteile:

The ability to manage CALEA assessments and policy. It’s user-friendly and the support team makes it a priority to ensure success.

Nachteile:

There are so many features, it can be challenging to understand all the things the program can do. The system can also be temperamental at times.

My experience has been excellent thus far. Makes my job managing accreditation exponentially easier

Vorteile:

The was document management blends seamlessly into accreditation management is a huge benefit to me. I can easily update my accreditation assessment when policies and forms are revised. The software tells you which documents are used to proof which standards, and when those documents have been revised and need to updated in the accreditation assessment.

Nachteile:

I really don't have any negatives. The company is extremely open to customer feedback and is continually adding features that I and others have recommended. I have participated in several usability sessions with the development team. They are awesome. Their training and support teams are top notch too!