Wer nutzt diese Software?
Yoga and Pilates studios, Crossfit and Fitness gyms around the world. Great UI, automations and integrated marketing.
Durchschnittliche Bewertung19 Bewertungen
- Gesamt 4 / 5
- Benutzerfreundlichkeit 4 / 5
- Kundenservice 4.5 / 5
- Funktionen 4 / 5
- Preis-Leistungs-Verhältnis 4 / 5
- Startpreis 35,00 $/Monat
- Preisinformationen Simple pricing Starting at $35/month.
- Kostenlose Version Nein
- Kostenlose Testversion Nein
Cloud, SaaS, Web
24/7 (Live Vertreter)
Angaben zum Hersteller
- Gegründet 2011
Be productive in minutes. Karmasoft dashboard makes it easy to check-in your entire class and sell packages, without getting lost in a maze of screens. Check-in students, sell packages, sign e-waivers and access your dashboard easily from any device.
Supercharge your sales. Increase sales with a professional e-Commerce store and online booking options. Your students can reserve and pay for classes anytime with an intuitive and responsive platform optimized to work on all devices.
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Die hilfreichsten Reviews für Karmasoft
Bewertet am 16.5.2018
Perfect, Easy and Intuitive.
Kommentare: I handles payments and memberships, plus all of our class scheduling.
Vorteile: I like how one can see three sections at the same time- Student, Class and Store. It is easy to use and can do everything we need. We tried Mindbody and lost dozens of students because of problems with that system, mis-charges and system errors. buy Karmasoft becuase it is easy to uses and can do everything we want.
Nachteile: They are constantly improving the software. The one part I do not like is how I have to click 'more' several times on some pages to get to the part I want. It would be nicer to have an option to click it once to load more data, instead of several times.
Bewertet am 22.3.2018
efficient, affordable, thorough
Vorteile: Seven years in and having had experience with various software options, I have found Karmasoft to be, hands down, the BEST. The program is efficient and affordable and thorough in its capabilities. Roody is incredibly helpful and quick to respond to any questions or issues.
Nachteile: Across the board, I have been incredibly happy with Karmasoft. One improvement would be backdating unlimited purchases.
Bewertet am 24.10.2018
DON’T DO IT!
This was an absolute nightmare from day 1. The owner felt the need to take over my account but followed through with nothing! Even let me know that things he didn’t tie up before his vacation were interrupting his time with his family. He was supposed to do so many things: send emails for credit card info, import information properly, enable my ability to take credit cards once my merchant account was set up.
My clients info was imported wrong, emails and names completely mixed up and he was on vacation so it was not easy getting in touch with him. He refused to have anyone else help me even though I asked multiple times. I could take payment because he didn’t set that up right. My people were afraid to use his processor which is a good thing bc they charged me for a terminal I never agreed to and I’m still paying for it! When you sign up with karmasoft and Card connect karmasoft is on a month to month contract but Card connect automatically signs you up for 3 years. So if karmasoft doesn’t work out you get a $500 termination fee you never agreed to. I was ready to close my business I was so humiliated by Karmasoft plus the fact I couldn’t charge my customers. Thankfully I have a financial team that helped me go back to Mindbody with ease. I couldn’t even stay with Karmasoft for 30 days. It was a shit show from day 1. Not all of these reviews are real or accurate but mine is! BEWARE
Vorteile: Price and the fact that it was supposed to be easier.
Nachteile: I had more issues from the start than I could ever imagine.
Antwort des Softwareanbieters
von Karmasoft an 30.10.2018
I agree this migration was a mistake from the start and I take full responsibility for that. We should've said NO from the start. I was going on holidays, we had just hired four new employees and my team were busy trying to get everyone up to speed. The client was not fully vested in the migration process. All warning signs I ignored. Lesson learned.
We normally provide exceptional service. We failed her.
I would like to correct two things I believe are incorrect.
1. You do not need to sign a 3 year contract with Card Connect and Card Connect should not charge you a termination fee.
2. All our reviews are real, including this one.
Bewertet am 16.7.2019
You get what you pay for
This software was recommended to me by a friend of the owner. Thought I would give it a try because the price was lower than what I was currently using and we are a small town studio. Well, you get what you pay for apparently. I will say that the owner was helpful for set up. And for a few months after, they did respond to questions, so maybe something changed within the company because... after that, when I emailed them with problems I got a 'bot' response to use their online Help center and no personal follow up. Problems like one student was charged a random amount and when I went in to use the Refund feature, it wasn't available.
Side note: Our instructors agree this is not intuitive software and they were all so glad when we moved back to our old software.
I became frustrated with their customer service and decided to move back to my old software. I emailed, nothing. I texted the owner and received this response "Please email me at xxxx or text me the date you want to be taken offline." No, 'I'm sorry you are unhappy', 'what can we do to help?', just the above. I finally called the owners cell phone and we agreed that June would be the last month I was charged for the software. GUESS WHAT: I WAS CHARGED AGAIN! Emailed owner and bot, texted owner. No response.
I see from previous bad reviews the owner seems to blame the customer, so i expect he will blame me somehow also. It's a shame he cannot take the responsibility for the company he runs or maybe consider hiring some
Vorteile: Low cost is really the only thing that is good about it
Nachteile: Awful customer service. Cold and totally unavailable when problems arise
Bewertet am 30.5.2017
I give KarmaSoft five stars! This is a fantastic program that fits my needs in running my studio
Kommentare: Great Customer Service. Inexpensive but high quality software. Very intuitive program - super user friendly. Very helpful in running my studio!
Vorteile: Our rep is so accessible and extremely helpful when I get stuck. The customer service is by far the best - WAY BETTER than Mindbody - and it's the main reason why I'd recommend KarmaSoft to another studio owner. Also, the program itself is super user friendly - almost intuitive - and perfect for my needs
Nachteile: I wish there was access to an iPhone app or an easier way to view KarmaSoft on my iPhone. Currently, I need my laptop or tablet to log into the program, which is not convienient while I am on the road