InphoniteVoice

InphoniteVoice

von Inphonite

Wer verwendet InphoniteVoice?

InphoniteVoice SaaS is the reminder solution of choice for a variety of business including hospitals, orthodontists, optometrists, law firms, and government agencies.

Was ist InphoniteVoice?

InphoniteVoice SaaS is an automated messaging system that can be used to send phone, text, or email messages. These notifications can be used to send appointment reminders, recalls, prescription notices, lab results, and more. InphoniteVoice integrates with virtually any database to transfer information in a secure manner and is completely HIPAA compliant. This cloud-based software requires no additional hardware so you can access it from anywhere.

InphoniteVoice – Details

Inphonite

http://www.inphonite.com

Gegründet 1990

InphoniteVoice – Kostenübersicht

InphoniteVoice bietet keine Gratisversion, aber eine kostenlose Testversion.

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Training

Live Online

Kundenbetreuung

Support während der Geschäftszeiten

InphoniteVoice Funktionen

Dienstplan Software & Schichtplaner

Der Softwareanbieter hat diese Information nicht vervollständigt.

Der Softwareanbieter hat diese Information nicht vervollständigt.

Anruferinnerungen
E-Mail Erinnerungen
Kalenderverwaltung
Nachverfolgen von Terminbestätigungen
Online-Buchung
SMS-Erinnerungen
Terminplanung
Umschuldung
Wiederkehrende Termine
Zahlungs-Erinnerungen

InphoniteVoice – Nutzerbewertungen

Zeigt 5 von 9 Nutzerbewertungen

Gesamt
4,1/5
Benutzerfreundlichkeit
4/5
Kundenservice
5/5
Funktionen
3,8/5
Preis-Leistungs-Verhältnis
4,4/5
John M.
IT Director
Gesundheit, Wellness & Fitness, 201-500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 2.10.2019

"CMHC Inphonite Usage"

Kommentare: Overall been a great experience! At the onset sales worked with us on overviews, demos, etc. and made us feel very comfortable with our purchase, no pressure approach. Support as mentioned has been fantastic, can't say enough about the help I've received. I would suggest this product to anyone looking for a message reminder system.

Vorteile: What I like first and foremost is the Inphonite support!! I put a request in and hear back most times within 15 minutes. Product functionality works exceptionally well also, very happy with the outcomes of our messages sent.

Nachteile: My least favorite feature is the reporting, feel canned and can't do a lot of customization. Definitely better reporting would make this an over the top product for me

Antwort des Softwareanbieters

von Inphonite an 9.10.2019

Hi John, thank you for such kind words! It's been a pleasure working with CMHC. We updated a lot of our reporting features back in February, but would greatly appreciate the opportunity to hear your ideas! Continued updates are ongoing and we highly value your feedback in making our system even more user-friendly for our clients. We hope you won't hesitate to let us know how we can better serve you in the future!

  • Quelle des Nutzers 
  • Bewertet am 2.10.2019
Becca M.
Clinic Manager
Medizinische Praxis, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    7/10
  • Quelle des Nutzers 
  • Bewertet am 7.10.2019

"InphoniteVoice Review"

Kommentare: Wanted to utilize reminder call service for two reasons: 1. Take the task off the staff in the clinic reducing work load, and increasing staff face to face time with patients in the clinic.
2. Reduce no shows and cancellations.

Vorteile: Ability to manage multiple clinic sites under one account

Nachteile: there is not anything i can think of at this time that has been negative about the software.

Antwort des Softwareanbieters

von Inphonite an 9.10.2019

Hi Becca, thank you for taking the time to review us as we highly value your feedback and appreciate the business with Workwell! Glad to hear we've helped your practice in reducing staff workload and patient no shows. Should there be anything needed in the future don't hesitate to reach out!

  • Quelle des Nutzers 
  • Bewertet am 7.10.2019
Valerie T.
Director of Operations
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Wahrscheinlichkeit der Weiterempfehlung
    0/10
  • Quelle des Nutzers 
  • Bewertet am 11.12.2019

"Would not recommend Inphonite"

Vorteile: The reporting we can access for daily calls.

Nachteile: That is is not automatic, we have to upload daily. Other software is integrated and automatically calls patients daily, reporting is also not automatic.

Antwort des Softwareanbieters

von Inphonite an 16.12.2019

Hi Valerie,
While some of our valued software Partners allow full, seamless integration, unfortunately not all do. This sometimes means manually uploading files for some of our users. We're sorry your experience with Inphonite has not been exemplary. We want all of our customers to be happy and to get a lot out of our system. If there's anything further we can do to help. please let us know.

  • Quelle des Nutzers 
  • Bewertet am 11.12.2019
Linda S.
Office Manager
Krankenhausversorgung & Gesundheitswesen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Bewertet am 7.10.2019

"Good Value for Services"

Kommentare: We set the program up and forget it. It works well for us.

Vorteile: Customer service is great, any problems we've had were resolved immediately.

Nachteile: It doesn't integrate into our dental software (our dental software doesn't like 3rd party software). But it does everything else we need it to do and customization was easy.

Antwort des Softwareanbieters

von Inphonite an 9.10.2019

Hi Linda, thank you so much for your feedback! We pride ourselves on our customer service and are pleased to hear you feel the same way. Thank you for your business and we look forward to continuing to work together in the future!

  • Quelle des Nutzers 
  • Bewertet am 7.10.2019
Therese Z.
Business Manager
Psychische Gesundheitsfürsorge, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 16.12.2019

"Profession Voice/Texting Service we can count on!"

Kommentare: During the 1st week of use, we had some glitches in the program. We had not only the tech follow up and fix the problem promptly but we had the manager reach out to us to make sure we were satisfied with the results. This gave us more confidence not only in the product but the support we would be able to rely on in the future.

Vorteile: What we liked most about this software was the variety of customized in features that were available when implementing the software. In addition, the training, follow up and on going support was a very strong factor in continuing to work with Inphonite Voice.

Nachteile: So far, we have not had any negative feedback from the clients or providers we serve.

Antwort des Softwareanbieters

von Inphonite an 17.12.2019

Hi Therese,
Thank you so much for the kind review, we truly value your feedback. Should you need anything in the future please don't hesitate to give us a call. Wishing you nothing but safe and happy holidays!

  • Quelle des Nutzers 
  • Bewertet am 16.12.2019