Wer nutzt diese Software?

Von kleinen bis hin zu großen Unternehmen verwenden Managementteams in jeder Branche die kostenlose Software von When I Work (für bis zu 75 Mitarbeiter), um die Mitarbeitereinsatzplanung und die Kommunikation zu verbessern.

Durchschnittliche Bewertung

773 Bewertungen
  • Gesamt 4.5/5
  • Benutzerfreundlichkeit 4.5/5
  • Kundenservice 4.5/5
  • Funktionen 4.3/5
  • Preis-Leistungs-Verhältnis 4.5/5

Produktinformationen

  • Startpreis 1,50 $/Monat
    Preisinformationen
  • Kostenlose Version Ja
  • Gratis Testen Ja, Kostenlose Testversion
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • When I Work
  • http://www.wheniwork.com/
  • Gegründet 2010

Über When I Work

When I Work ist jetzt für immer kostenlos und die einfachste Möglichkeit für Unternehmen, Personaleinsatzpläne zu erstellen und mit den auf Stundenbasis arbeitenden Mitarbeitern zu kommunizieren. Gib jedem einen Personaleinsatzplan und eine Stempeluhr in die Hand. Plane unterwegs mit kostenlosen Anwendungen für iPhone und Android. Spare Zeit und Geld mit einfachen Tools zur Mitarbeitereinsatzplanung.

When I Work hilft bei der Planung von über 500.000 Mitarbeitern auf der ganzen Welt. Tausende von Unternehmen melden sich jede Woche bei When I Work an. Preise starten bei 1,50 US-Dollar pro Monat und Nutzer.

When I Work Funktionen

  • Berichterstattung / Analyse
  • FMLA Nachverfolgung
  • Kalenderverwaltung
  • Mitarbeitereinsatzplanung
  • Self-Service Portal
  • Zeitverfolgung
  • Überstunden-Berechnung
  • Abrechnung & Rechnungsstellung
  • Absatzplanung
  • Auftragsmanagement
  • Fass-Management (Wein)
  • Inventarverwaltung
  • Produktion-Nachverfolgung
  • Qualitätskontrolle
  • Rezept-Management
  • Vertriebsmanagement
  • Arbeitskostenrechner
  • Ernährungs- & Zutaten-Etiketten
  • Ernährungsanalyse
  • Inventarverwaltung
  • Kundenmanagement
  • Produktions-Management
  • Rechnungsführung
  • Rezept- / Formelkalkulation
  • Rezept- / Formelmanagement
  • Verkaufshistorie
  • Vertriebsmanagement
  • Abrechnung & Rechnungsstellung
  • Angebotsmanagement
  • Auftragsmanagement
  • Bankett-Management
  • Bedienungspersonal-Management
  • Facility-Management
  • Inventarverwaltung
  • Kalenderverwaltung
  • Kalkulation
  • Kundendatenbank
  • Küchen- / Menü-Management
  • Reservierungs-Management
  • Rezept-Management
  • Veranstaltungsmanagement
  • Vertragsmanagement
  • Automatisierte Terminplanung
  • Berichterstattung / Analyse
  • Lohn- und Gehaltslisten-Management
  • Mobiler Zugriff
  • Online Stempeluhr
  • Ressourcenmanagement
  • Schichttausch
  • Terminplanverteilung
  • Textnachrichtenversand
  • Einkauf
  • Ernährungswerteanalyse
  • Für Gesundheitseinrichtungen
  • Für Kantinen
  • Inventarverwaltung
  • Kalkulation
  • Kostenlose / Reduzierte Mahlzeiten
  • Menü-Planung
  • Online-Zahlungen / Funding
  • Rezept-Management
  • Schulen
  • Tray-Nachverfolgung
  • Verkaufspunkt POS
  • Ausschuss-Management
  • Buchhaltung
  • Freiwilligen-Management
  • Fundraising-Management
  • Gebühren-Management
  • Mitglieder-Datenbank
  • Mitgliedschaft-Management
  • Social-Media-Management
  • Spender-Management
  • Veranstaltungsmanagement
  • Auftragnehmer-Management
  • Budgeting/Forecasting
  • Fähigkeiten-Nachverfolgung
  • Labor Forecasting
  • Lebenszyklus-Management für Mitarbeiter
  • Leistungskennzahlen
  • Mitarbeitereinsatzplanung
  • Personalbeschaffungs-Management
  • Variable Mitarbeiter
  • Zeit- und Anwesenheitsmanagement
  • Alarmfunktion / Benachrichtigungen
  • Automatisierte Terminplanung
  • Echtzeit-Planung
  • Gruppen-Terminplanung
  • Klassenterminplanung
  • Kreditplanung
  • Mehrere Standorte
  • Mitarbeitereinsatzplanung
  • Ressourcen-Planung
  • Terminplanung
  • Zimmerbuchungsverwaltung
  • Arbeitsplatz-Nachverfolgung
  • Berichterstattung / Analyse
  • Biometrische Erkennung
  • Krankheitsausfall-Nachverfolgung
  • Lohn- und Gehaltslisten-Management
  • Mitarbeiter-Standortverfolgung
  • Mobiler Zugriff
  • Online-Stechkarte
  • Stechkarte
  • Textnachrichtenversand
  • Timesheet Management
  • Urlaubsverwaltung
  • Aktivitäten/News Feed
  • Alarmfunktion / Benachrichtigungen
  • Audio Calls
  • Aufgabenmanagement
  • Diskussions-Threads
  • Echtzeit-Chat
  • Filesharing
  • Integration von Dritten
  • Mobiler Zugriff
  • Suche
  • Umfragen & Feedback
  • Videokonferenzen
  • Abrechnung & Rechnungsstellung
  • Arzt-Management
  • Dozenten- / Personalverwaltung
  • Drag-and-Drop
  • Mehrere Standorte
  • No-Show-Nachverfolgung
  • On-Call-Pläne
  • Self-Service Portal
  • Terminplanung
  • Verwaltung von Patientenakten
  • Wiederkehrende Termine
  • Abrechnung & Rechnungsstellung
  • Abrechnungsfähige & Nicht-abrechnungsfähige Stunden
  • Automatische Zeiterfassung
  • Mehrere Abrechnungstarife
  • Mitarbeiter-Datenbank
  • Mobile Zeiterfassung
  • Offline-Zeiterfassung
  • Timesheet Management
  • Urlaubsverwaltung
  • Überstunden-Berechnung

Die hilfreichsten Reviews für When I Work

Great software for teams of all sizes

Bewertet am 25.7.2019
Trish C.
Senior Receptionist and Lead Trainer
Tierarzt, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I've been using this software for 5 years, first as an employee then as an employer. Ease of use for both parties is fantastic and it's well worth paying for to save the time. When I change places of business, if I have a choice, I will choose When I Work again and again.

Vorteile: - Shift templates, makes scheduling a lot easier
- The ability to copy and paste any shift, even faster than clicking and choosing
- Simple to add and remove employees
- App is fairly easy to use
- Time clock is awesome, easy to use

Nachteile: - Looking at the full staff schedule on a particular day can be tedious.
- For those making schedules, it's so much easier to do on a computer
- In order to have a printed schedule, it downloads the PDF which you then have to print. I wish this printed right off the website.

Antwort des Softwareanbieters

von When I Work an 29.7.2019

Hi Trish,

Thank you for taking the time to review When I Work, and your feedback is appreciated! We are always looking for ways to make improvements and appreciate users like you that provide feedback so we can enhance and improve When I Work!

Best,
Amanda

Takes the work out of scheduling

Bewertet am 18.11.2019
Sarah C.
Senior Hospitality and Marketing Manager
Wein und Spirituosen, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We have been incredibly happy with the program. We went from spending 8-10 hours scheduling each month to 1-2

Vorteile: It is incredibly easy for both the employee to enter their availability and the manager to appropriately schedule. We love that we cant schedule somebody if they mark themselves unavailable, avoids confusion and holds the employee accountable

Nachteile: The inability to attach files to an email

Antwort des Softwareanbieters

von When I Work an 23.11.2019

Hi Sarah,

Anna here from When I Work Customer Care. Thank you for taking a minute to leave us a review! I definitely understand how the ability to attach a file to a group email could improve When I Work. We have just released a new feature called Document Storage that your team may be interested in. I've linked an article that outlines the feature below.

https://help.wheniwork.com/articles/document-storage-release-notes/

Thanks again for leaving us a review. We're happy to hear that When I Work is saving you time and preventing confusion. If you have any questions or concerns, please let us know at https://help.wheniwork.com/submit-a-ticket/.

Have a great day,
Anna

User Friendly, Easy to Use and Understand.

Bewertet am 8.10.2019
Helen J.
Accounts Payable
Bau, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
Quelle: SoftwareAdvice
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: DASHBOARD : Upon logging in, the dashboard shows the exact total amount of time and money put it by all employees. That way, I can see if there is something out of the ordinary as long as I know the average expense we put on the payroll.
AS AN ADMIN/PAYROLL/SUPERVISOR: I can customize who can view and edit the time of the members in the team. Typically, I give part of admin rights to the team leaders or supervisors. This way, it saves my time in editing login errors and focus more on the whole organization. If I want to do a roll call, I can do it at my desk in one glance.
It helps me organize the schedule of the whole organization for next week's work operation and post it when it is finalized. No more excuses such as "I didn't know".
At the end of payroll period, reporting is a breeze!
AS A USER WITH LIMITED ACCESS : As a user, I have limited view of the data. I can only view my own hours. Which it is what I'm supposed to only see. I can watch my hours and limit myself to working more than 40 hours per week. I can send my Personal Time off and wait for the admin's approval. As a contractor employed by the organization, I can post my time availability. I don't have to go back and forth talking and negotiating to the supervisor. I can do this remotely with an app.

Nachteile: So far, I have nothing least to say about this software.

Antwort des Softwareanbieters

von When I Work an 11.10.2019

Hi Helen,

Thank you for utilizing When I Work and for this awesome review!

We appreciate hearing from you and are glad to know When I Work is helping to save some time and make your teams' and your work lives a little easier.

Best,
Vicki

MISSING BASIC FUNCTIONS!

Bewertet am 12.11.2019
Elizabeth R.
Mgr
Buchhaltung, 13-50 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Quelle des Nutzers 
1/5
Gesamt
1/5
Benutzerfreundlichkeit
1/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
1/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall, we feel very let down with the simple but IMPORTANT missing features. Having spent time to setup two other client accounts with WIW, and made two training videos. WASTE OF TIME! But that's the chance you take, right? Vetting doesn't always go well and we found a work around for the PTO issue, but the timesheet submittal issue is a deal breaker. We are not going to setup a side system to verify that everyone has completed their timesheets and track history for employees submitting for review and accuracy. This needs to be a function of the app.

Vorteile: Interface is simple and provides an organized structure that is responsive. Inviting and adding employees is automated.

Nachteile: Your employees cannot "turn in" or "submit" their timesheets! There is no way to know or have them verify that what they have entered is ready for review. A mgr has to chase down each employee to verify they have finished, or have a side system of notices, or double tracking.
Employees cannot enter PTO after the fact, they can only REQUEST PTO for future dates. If a company is using the timesheet function to have employees enter their time, breaks, PTO, etc, there are many limitations that require managers to do additional work. For instance, if an employee has an unexpected family emergency for two days, they cannot request PTO after those days are past. So how does PTO get entered for those days? Somehow the employee has to communicate with the mgr to enter it for them!
Very simple but integral functions that are important to a timesheet app that are missing!!
When giving feedback to WIW about these missing features, we were told that it was fine for us to move to another app since WIW wasn't a good fit. In other words, they are not open to feedback for improvement.....like it or leave.... We are leaving and taking the two clients we already setup on WIW trials to another platform, along with the 5 other clients that were waiting for the results of our trial run. All of which would have been paid subscriptions for WIW!

Antwort des Softwareanbieters

von When I Work an 17.11.2019

Hi Elizabeth,

Thanks for taking the time to leave a review and provide your feedback. We're sorry to hear that you did not find When I Work to be a good fit for your team. We do appreciate hearing more about what features are most important to you as we use customer feedback to guide future developments.

If you have any other questions or feedback to share, please let us know by submitting a ticket here: https://help.wheniwork.com/submit-a-ticket/. Our Customer Care team would be happy to help. Thank you for your time and thoughts.

Best,
Kate

review of when I work

Bewertet am 20.12.2019
Taylor J.
asst Programs director
Religiöse Einrichtungen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: it has helped make sending out the schedule easier, as well has helped keep track of previous schedules. it has also made our timesheets easier being all on a phone or a computer. all in all its pretty good, but I do wish it ran a little smother, and did not have so many glitches.

Vorteile: it helps put the schedule and timesheets all in one software, it will send out the schedule to all of the employees with one click, it can be used from a phone

Nachteile: It seems to have a fair amount of glitches, I have had it delete full schedules, autocorrect times to something completely different, and it jumble around shifts. I also think it is pretty pricey per employee on it.

Antwort des Softwareanbieters

von When I Work an 23.12.2019

Hi Taylor,

Katie here with Customer Care at When I Work. Thanks for taking the time to leave a review and provide feedback - we really appreciate it!

We are happy to see the app has been beneficial in keeping track of your schedules and timesheets all in one place - it definitely is a convenient feature!

Sorry that you have experienced some glitches with the app. We would be happy to assist with these to make sure they don't continue to occur. If you could send an email to support@wheniwork.com with the details of what you are experiencing, we would be happy to further assist.

Thanks again for taking the time to provide feedback. Have a great rest of your day!

Best,
Katie

Lies weitere Bewertungen