Sandbox ChildCare Management

Growing with Sandbox

Kommentare: I have always had a positive experience. Anytime I have a question for chat , response almost immediately.

Vorteile:

This software is easily trainable to our new franchisees.

Nachteile:

There are two many options. There should be only what we need for our centres. eg daily report. Parent portal should be more interactive. eg. childcare friendly not office friendly.

Sandbox Software Review

Kommentare: I was responsible for learning and implementing the software so I started from the beginning to learn all that Sandbox could do to improve our department. I was the point person so I needed to know it from A to Z. First, the customer service representatives at Sandbox are A+; always available to answer questions and help with the set up. The system basically gave us the ability to go paperless. The system gave parents/guardians a portal for all of their needs from electronic registration to monthly payments.

Vorteile:

The system basically gave us the ability to go paperless. The system gave parents/guardians a portal for all of their needs from electronic registration to monthly payments. We received 100% positive feedback from our families with the implementation of Sandbox. We went from entering monthly payments by hand to 98% of families using the electronic payment system through the parent portal. This gave a real-time payment tracker that allowed us to respond immediately for any late payments. This also gave us the ability to send end of the year tax statements electronically; no more bulk mailings so it saved money. We installed electronic sign-in/out for a secure and accurate attendance system. The accurate attendance also allocated accurate records for subsidy tracking; again saving money. The family account section gave the freedom to upload documents, keep track of physicals and due dates, write notes, communicate with the family securely. Sandbox has many important features that will help any child care center through the registration process, bookkeeping, communication, documentation, reports. I use many of the Sandbox installed reports each month from payment summaries to attendance reports. There are many reports available. There is also a section that we use for staffing that helps keep track of profiles, documents, due dates, etc. This gives us one location and accurate records that we use for Keystone STARS. I would highly recommend Sandbox for all child care providers.

Nachteile:

The only negative issue I have with Sandbox is that I need to have specific wording for payment receipts that parents need to submit to their employer for dependent care reimbursement. I need to insert the specific wording manually which is tedious and takes too much time to do each month.

Impressive software for a reasonable cost

Vorteile:

We love almost everything about this software. The dashboards are full of useful information. The teacher timesheets feature is brilliant, too. The payment processing tool is so easy and causes no issues for the school or parents.

Nachteile:

The software has many reports available (which is great). That said the export to excel feature produces reports that are not very usable for data management without significant re-formatting efforts.

Sandbox

Kommentare: I am the part time secretary for evenings, I use sandbox to enter schedules, change schedules, make payments and reports. I use it daily, and my only question is about double entries, (see above).

Vorteile:

For the most, Sandbox is pretty organized for our needs here. I like that staff at Sandbox keep us informed and are there for questions and answer prompt! Overall, I would recommend it to others and I appreciate the software, makes part of my job easier.

Nachteile:

I entered one child in duplicate, and was unable to delete. It had to be archived. There has to be a way to delete double entries?

Much less expensive than other similar software

Kommentare: Overall we are very happy with what Sandbox has offered our centre. Set up was fairly easy, but just like any new program, there's a learning curve. The customer service has been astounding from the beginning! I can message hem about any tiny issue or question and they have an answer within minutes.

Vorteile:

The price is great! Beats any other similar software prices by a landslide. It does everything that a daycare centre needs, and they are constantly updating and upgrading. Consumer service is fantastic!

Nachteile:

There have been a few glitches to work through, but those have been addressed. I would love to see a more detailed explanation of payments on invoices. For example, we can make a partial payment on an invoice using a credit on an account, but on the invoice it doesn't specify where that payment came from. It just says "Amount Paid", so it can be difficult to go back and figure out where that payment came from. The invoicing/billing section needs more clarification.