Sandbox Childcare Management

Kommentare: When I first took over in the childcare office I was under the impression that Sandbox would not fulfill what we were looking for in a software program, but after doing more research on my own I discovered that Sandbox was able to do everything that other programs do. I've enjoyed working with the Sandbox program and their customer service.

Vorteile: This software has the same functions as many of the more expensive software. Without have any formal training on it I was able to figure it out pretty easily and being able to call, email or chat with customer support has been a huge help. Everything that we were looking for in a software program Sandbox has with being a fraction of the price of others. Sandbox is simple and clean looking and is working on updating to keep up to date resources available to parents and teachers.

Nachteile: Some of the features that it has such as with child daily logs is not as concise as I would prefer it to be as an administrator, but over all it is simple to use and easy for parents to navigate.

Kommentare: Overall, Sandbox has been very intuitive and easy to use. It's great to have the platform online and in an app so it's always accessible. I've been very happy with Sandbox so far!

Vorteile: Sandbox has been very easy to use, and luckily I have not had a lot of questions or issues. But, I would say what I like most about Sandbox so far is the Customer Service. The old software I was using would require several phone calls, lots of time on hold, and a lot of work-arounds to get things done. My experience with Sandbox has been the opposite! The representatives have been available and helpful! They call back whenever I call them- even if I haven't left a message. The online chat feature has also been helpful for quick questions!

Nachteile: So far, I would say I have liked the billing features the least in Sandbox. We are currently set up to bill families by day, and that has been the only task that has become more time consuming since switch to Sandbox. Getting all of the various schedules, snow day credits, and fees to be applied correctly has been pretty tedious and manual. We are considering switching to a flat-rate monthly fee which I do think would help alleviate some of these issues, as it seems that's what the system is designed to do.

Kommentare: Everyone I've worked with has helped me through any challenges that have come up almost instantly. Amazing customer service.

Vorteile: The product is easy to use, and streamlines many of the processes we use in operating our child development center.

Nachteile: I really love everything. I would like to implement the credit/debit card payment feature, but unfortunately the transaction/interest fees are more than we are able to manage.

Kommentare: The staff at Sandbox has always been available to help me whenever I had questions. They are also very good at listening to suggestions from their users to help them improve the functionality of the software. They have made it very easy for us to manage all of our preschool information.

Vorteile: I like being able to generate reports; rosters, birthdays, and any information that I may need. I like how everyone has access to the same information.

Nachteile: Posting pictures and getting my teachers used to using it. Some teachers say it is too hard to post pictures through Sandbox and have continued texting parents. We would love to see Sandbox improve in this area and make posting pictures on Sandbox as easy as it is on Social Media.

Vorteile: From the very start when we were researching software for our afterschool program, Sandbox was a standout. The cost and customer support was terrific. They were always there to answer questions and concerns regarding the right fit for our needs. Once we made our decision to use their product, the level of customer support has never changed!

Nachteile: Can't think of a thing! This software delivers everything we have needed!