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Starboard Suite
Was ist Starboard Suite?
Starboard Suite ist ein führendes Reservierungssystem, speziell entwickelt für Betreiber*innen von Passagierschiffen und Wassersportgeräten. Mobilfreundliche Online-Reservierungen sind nahtlos in deine Telefon- und Vor-Ort-Buchungen integriert, sodass du dein gesamtes Unternehmen von einem einzigen Dashboard aus verwalten kannst. Unterstützung für elektronische Check-ins, Geschenkgutscheine, Mitarbeitereinsatzplanung und vieles mehr. Anpassung, Training und Support sind inbegriffen, ebenso kostenlose Updates, so lange du Kund*in bist.
Wer verwendet Starboard Suite?
Starboard Suite wurde speziell für Betreiber*innen von Passagierschiffen und Wassersportgeräten entwickelt. Der Buchungsprozess, das Zahlungssystem, das Einchecken und die Berichterstattung sind für deine spezifischen Geschäftsanforderungen optimiert.
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Starboard Suite
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Bewertungen über Starboard Suite
Multiple features and outstanding customer support.
Vorteile:
Not only is the software user friendly and easily managed by our employees, but the SS customer support is outstanding. They have always been willing and able to answer and questions quickly and effectively.
Nachteile:
Cons are slim to none as SS keeps releasing new updates and user-friendly features.
Antwort von Starboard Suite
vor 6 Jahren
Nick, Thanks for taking the time to write a review! We're glad to hear that you've been enjoying the platform and that our support team has been meeting (or exceeding) your expectations. We're looking forward to working with you for many years to come. Have a great summer season!
In Betracht gezogene Alternativen:
Schooner Adventure
Kommentare: Very positive.
Vorteile:
Ease of use with ticketing. Attractive online format. Extraordinary customer service.
Nachteile:
Not easy to incorporate html or images. Reporting is a bit cumbersome to get the data we need.
Antwort von Starboard Suite
vor 2 Jahren
Linda, Thanks for taking the time to write a review! We're glad to hear that you're finding our platform attractive and easy to use, and that our customer service has been extraordinary! Wishing you all the best!
New User Review
Kommentare: Overall, i think this is a great software. For a new user, it is pretty self explanatory without a lot of training involved. However, I would like to know if there is an on line training that I could go through on my own.
Vorteile:
The lay out is extremely user friendly and easy to read with multiple bookings and multiple excursions.
Nachteile:
When i want to find a reservation the only way i know how is to go to reservations and search by guest name. sometimes i may not remember the guest name and the live manifest does not show me the bookings unless they are checke in.
Antwort von Starboard Suite
vor 3 Jahren
Hi Beth, Thanks for taking the time to write a review. I'm glad to hear that you're finding Starboard Suite to be extremely user friendly! To search for a reservation: 1. If you know ANY of the guest's info (eg, name, confirmation number, phone, email, etc) you can use the Quick Search box at the top of the left sidebar on every page of your Control Panel. It's the box with the magnifying glass that says "Quick Search". 2. If you don't know any of the guest's information, from the calendar, click "view" below the event to get to the Event Detail screen. Your system is configured to only show "checked-in" guests on your Manifests, but that Event Detail screen will show ALL of the reservations for that event (processed, checked-in, canceled, waitlists, etc) broken out into separate lists. If you have other questions about that, you can reach our friendly support staff under Support->Contact Us in the left sidebar on every page.
In Betracht gezogene Alternativen:
Private Day Charter Company Review of Starboard
Kommentare: Absolutely excellent, I have already recommended it to several other charterers I know that use FareHarbor as I believe it is a superior product.
Vorteile:
There are a lot of features that will allow us to grow overtime without needing to find a new alternative. We are a large ticket price company, so the BIGGEST benefit of the software/company is the pricing structure not gouging my customers.
Nachteile:
So far I haven't found anything that I have had an issue with in general, while im sure some may exist my overall experience has been positive.
Antwort von Starboard Suite
vor 3 Jahren
Todd, Thanks so much for taking the time to write a review! We're glad to hear that our platform is working out well for you, and of course we very much appreciate the referrals :) Looking forward to assisting you with your reservations for many years to come. Have a great sailing season!
Best Replacement Software Ever!!
Kommentare: We really hit the jackpot with Starboard, since being forced to give up an in house software program, it was really hard to find something with all the features that each of our departments needed. Starboard has really come through for us, the team worked with us to set up the system the way we needed it make sense for us. This system is almost comparable to what we had before just updated 20 times better. our company books tours for groups and all our clients are impressed with the professionalism of the contracts they now receive.
Vorteile:
Ease of use, Functionality, easy to follow navigation, reporting
Nachteile:
the ability to be able to email right from the program with our own email address instead of a standard starboard one.
Antwort von Starboard Suite
vor 5 Jahren
Christina, Thanks for taking the time to write a review! We're so glad to hear that we're the best replacement software ever -- 20x better than your previews system, that's great to hear!! FYI, you are able to email from our software using your own email address. If you need more info on how this works, just let us know. Wishing you a wonderful winter season, Charles
