Wer nutzt diese Software?

The CGM LABDAQ laboratory information system serves eHealth markets worldwide with workflow solutions for physician office laboratories; student health, reference, veterinary, hospital labs, and more.

Durchschnittliche Bewertung

29 Bewertungen
  • Gesamt 4.1 / 5
  • Benutzerfreundlichkeit 4.1 / 5
  • Kundenservice 4.1 / 5
  • Funktionen 4.2 / 5
  • Preis-Leistungs-Verhältnis 3.8 / 5

Produktinformationen

  • Kostenlose Version Nein
  • Gratis Testen Nein
  • Einsatz Installiert - Windows
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten

Angaben zum Hersteller

  • CompuGroup Medical
  • https://www.cgm.com/us
  • Gegründet 1987

Über CGM LABDAQ

CGM LABDAQ is the leading laboratory information system (LIS) trusted by thousands of professionals every day. With decades of experience as an industry leader, CGM LABDAQ can be found in virtually every clinical laboratory environment including reference labs, drug labs, physician office labs, clinics, and hospitals. Developed and supported in the US, CGM LABDAQ stands apart for its connectivity, scalability, and its in-house support, services, and development teams.

CGM LABDAQ Funktionen

  • Analysenzertifikate
  • Audit Trail
  • Berichterstattung und Statistik
  • Datenimport/-export
  • Elektronisches Laborjournal
  • Inventarverwaltung
  • Laborinstrumenten-Schnittstelle
  • Musterprobe-Nachverfolgung
  • Spezifikationsmanagement
  • Workflow-Management
  • Arzt-Probetafel
  • Datenanalyse-Revision
  • Datensicherheit
  • Drucken an mehreren Standorten
  • EMR-Schnittstelle
  • Fax-Management
  • Laborinstrumenten-Schnittstelle
  • Musterprobe-Nachverfolgung
  • Online-Instrumentierung
  • Verfahren-basierte Abrechnung

Die hilfreichsten Reviews für CGM LABDAQ

LabDaq is an all inclusive laboratory information software than generates custom reports.

Bewertet am 8.2.2018
Barbara W.
Laboratory Supervisor Clinical Laboratory Scientis
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis

Vorteile: The support is by far the most amazing feature of the software. The knowledgeable staff remote into workstations and 100% can resolve issues within two days if not sooner. All types of testing platforms are compatible for transfer of medical testing results into the LabDaq interface for report generation. I used this LIS for general and esoteric testing results, and both applications look great. Levey Jennings charts are easily printed to display quality result data for a desired range of time, even comparisons of different levels of controls can be displayed. Reports can be faxed, or emailed to client directly from LabDaq.

Nachteile: Not all custom features are part of the base price, certain add on features are an additional fee. There is sometimes a considerable wait for a call back from the technical staff, which can be a huge problem if patient results are pending.. LabDaq staff does triage customer calls, which is always a help in moments of panic. The knowledgeable staff can typically resolve issues quickly, when there is not a long wait for assistance.

Antwort des Softwareanbieters

von CompuGroup Medical an 15.3.2019

Thanks, Barbara. Connectivity and support are two of the biggest benefits to CGM LABDAQ. CGM LABDAQ interfaces with more than 400 systems including billing, EMRs and reference labs, and public health labs. Because we have such a range of clients, we offer options to ensure that each client has the tools they need. Additional options can be added as needs change. Support is available through a dedicated, in-house team that can help with everything from training to developing or implementing new third-party interfaces. Response time and efficiency is critical and is an area of ongoing improvement and importance at CompuGroup Medical.

Physician Owned Laboratory Experience

Bewertet am 9.10.2019
Andrea B.
Lab Manager
Medizinische Praxis, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
3 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Have been using it since late 2012 at a different lab and much easier to use than other LIMS I've used

Vorteile: The flexibility in setting up rules and different panels, data miner is also a huge help

Nachteile: The fact that the way the panels and tests are set up and assigned a number, it's difficult for me to get my reports looking the way I want them to. Like because Alprazolam was created in between creating codeine and morphine, I can't have the two of them consecutively without having Alprazolam in between them

Antwort des Softwareanbieters

von CompuGroup Medical an 11.10.2019

Thanks, Andrea. The rules system within CGM LABDAQ improves efficiency, manages complicated workflows, and minimizes human error. Data Miner is an excellent software option that opens up the vast amounts information stored by the system to be queried, organized, and reported with ease. Please contact support regarding the issue you're running into with numbering on your reports. Our support team can assist you with test and panel sorting.

lab daq user review

Bewertet am 25.9.2019
Kathleen G.
lab manager
Medizinische Praxis, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The cumulative report is excellent helps doctors to follow patient progress easily. Also helps to determine if current results jive with previous results.

Vorteile: Cumulative Reports, ease of use extremely user friendly data managemnet and mining

Nachteile: cannot think of anything chose this software b/c it was so user friendly

Antwort des Softwareanbieters

von CompuGroup Medical an 7.10.2019

Thanks, Kathleen. The Data Miner option for CGM LABDAQ really opens up the system and provides lab managers with quick access to all kinds of detailed laboratory information. Data Miner queries include patient results, billing information, controls, and requisitions. The queried data can be filtered by date range, tests, patient demographics, and more. Users save their favorite filters, so they can run them again easily to access updated information in the future.

The cumulative report is a great way to monitor patient history. When healthcare is synchronized between the lab and the provider, the patient is going to have a better experience with a quicker diagnosis and more comprehensive care.

LabDaq Version 4

Bewertet am 5.8.2019
Alycia Y.
Lab Manager
Krankenhausversorgung & Gesundheitswesen, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: we use LabDaq for our moderate complex OB/GYN office laboratory, four instrument interfaces help us function efficiently, interfaces with our EMR, Athena.

Vorteile: extremely user friendly and modifiable. it is easy to add new tests, update QC ranges, etc.

Nachteile: We opened a second location this year and it was not easy to add a second facility. We did not wish to have additional costs to update the LIS to allow for this.

Antwort des Softwareanbieters

von CompuGroup Medical an 19.8.2019

Thank you, Alycia. LabDAQ 4 was designed to grow with the changing needs of your lab, and the new CGM LABDAQ platform continues that evolution with exclusive software options including LAB IQ, Inventory Management, Workflow Management, Document Management, and Specimen Storage.

The new concurrent licensing system helps labs control costs by offering the ability to install the software on many workstations at no additional cost.

Going forward, CGM LABDAQ users will continue to receive new updates and features. Based on feedback from clients like you, the recently released version 19.9 included new, user-specific layouts and enhancements to requisition maintenance. We enhanced the turnaround time monitor and simplified the workflow for receiving samples.

Thank you for being a longtime client. We look forward to helping you again as your practice continues to grow.

Review

Bewertet am 25.9.2019
John R.
Medical Technologist
Krankenhausversorgung & Gesundheitswesen, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Ease of use. Can pull different kind of reports.

Nachteile: Trouble transmitting of Microbiology result to EMR.

Antwort des Softwareanbieters

von CompuGroup Medical an 7.10.2019

Thanks, John. Ease of use is a top priority for CompuGroup Medical. As the industry grapples with higher expectations and lower budgets, CGM LABDAQ is designed to streamline laboratory workflows and help labs accomplish more with less.

With that in mind, we're also working to correct your specific EMR issue. Wills Memorial Hospital has been great to work with, and our in-house support and development teams are committed to smoothing out that connection for you.

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