CGM LABDAQ

CGM LABDAQ

von CompuGroup Medical

Wer nutzt diese Software?

The CGM LABDAQ laboratory information system serves eHealth markets worldwide with workflow solutions for physician office laboratories; student health, reference, veterinary, hospital labs, and more.

Durchschnittliche Bewertung

29 Bewertungen
  • Gesamt 4.1/5
  • Benutzerfreundlichkeit 4.1/5
  • Kundenservice 4.1/5
  • Funktionen 4.2/5
  • Preis-Leistungs-Verhältnis 3.8/5

Produktinformationen

  • Kostenlose Version Nein
  • Gratis Testen Nein
  • Einsatz Installiert - Windows
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten

Angaben zum Hersteller

  • CompuGroup Medical
  • https://www.cgm.com/us
  • Gegründet 1987

Über CGM LABDAQ

CGM LABDAQ is the leading laboratory information system (LIS) trusted by thousands of professionals every day. With decades of experience as an industry leader, CGM LABDAQ can be found in virtually every clinical laboratory environment including reference labs, drug labs, physician office labs, clinics, and hospitals. Developed and supported in the US, CGM LABDAQ stands apart for its connectivity, scalability, and its in-house support, services, and development teams.

CGM LABDAQ Funktionen

  • Analysenzertifikate
  • Audit Trail
  • Berichterstattung und Statistik
  • Datenimport/-export
  • Elektronisches Laborjournal
  • Inventarverwaltung
  • Laborinstrumenten-Schnittstelle
  • Musterprobe-Nachverfolgung
  • Spezifikationsmanagement
  • Workflow-Management
  • Datensicherheit
  • EMR Integration
  • Kalibriermanagement
  • Lab Instruments Integration
  • Lab Order Management
  • Musterprobe-Nachverfolgung
  • Test Panels
  • Wirtschaftsprüfung-Management

Die hilfreichsten Reviews für CGM LABDAQ

Labdak

Bewertet am 30.11.2018
Kimmyanne T.
IT MANAGER
Medizinische Praxis, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: It is simple and easy to use. Searching for patients and general informat i on is very quick and easy process

Nachteile: I have been usimg this software fot a period of timecand I do not have any cons

Antwort des Softwareanbieters

von CompuGroup Medical an 15.3.2019

Thanks, Kimmyanne. CGM LABDAQ was designed with ease of use in mind. User-defined rules can help with automation and workflow. The customizable homescreen puts your most popular workflows and reports right up front. Even the reports themselves can be customized to fit the expectations of your laboratory or its clients.

Physician Owned Laboratory Experience

Bewertet am 9.10.2019
Andrea B.
Lab Manager
Medizinische Praxis, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Have been using it since late 2012 at a different lab and much easier to use than other LIMS I've used

Vorteile: The flexibility in setting up rules and different panels, data miner is also a huge help

Nachteile: The fact that the way the panels and tests are set up and assigned a number, it's difficult for me to get my reports looking the way I want them to. Like because Alprazolam was created in between creating codeine and morphine, I can't have the two of them consecutively without having Alprazolam in between them

Antwort des Softwareanbieters

von CompuGroup Medical an 11.10.2019

Thanks, Andrea. The rules system within CGM LABDAQ improves efficiency, manages complicated workflows, and minimizes human error. Data Miner is an excellent software option that opens up the vast amounts information stored by the system to be queried, organized, and reported with ease. Please contact support regarding the issue you're running into with numbering on your reports. Our support team can assist you with test and panel sorting.

lab daq user review

Bewertet am 25.9.2019
Kathleen G.
lab manager
Medizinische Praxis, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The cumulative report is excellent helps doctors to follow patient progress easily. Also helps to determine if current results jive with previous results.

Vorteile: Cumulative Reports, ease of use extremely user friendly data managemnet and mining

Nachteile: cannot think of anything chose this software b/c it was so user friendly

Antwort des Softwareanbieters

von CompuGroup Medical an 7.10.2019

Thanks, Kathleen. The Data Miner option for CGM LABDAQ really opens up the system and provides lab managers with quick access to all kinds of detailed laboratory information. Data Miner queries include patient results, billing information, controls, and requisitions. The queried data can be filtered by date range, tests, patient demographics, and more. Users save their favorite filters, so they can run them again easily to access updated information in the future.

The cumulative report is a great way to monitor patient history. When healthcare is synchronized between the lab and the provider, the patient is going to have a better experience with a quicker diagnosis and more comprehensive care.

THE WORST customer service

Bewertet am 1.6.2017
April M.
Nurse Manager
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
1/5
Gesamt
1/5
Benutzerfreundlichkeit
1/5
Eigenschaften & Funktionalitäten
1/5
Kundenbetreuung
1/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: There is absolutely nothing good I can say about this company. Our software never worked properly and they were unable to fix it and kept blaming other people.

Nachteile: Can I give less than one star on customer service? Literally THE WORST company I have ever dealt with in business or anywhere else. They were not able to get our system working properly for 3 YEARS! Getting anyone to call you back was impossible and when I did get a hold of someone they were worthless in regards to fixing the problem. DO NOT use this company!

Antwort des Softwareanbieters

von CompuGroup Medical an 15.3.2019

CompuGroup Medical has continued to make strides with its dedicated, in-house support team in the years since your maintenance contract concluded. Under new management and with a renewed focus on communication and speedy resolutions, CGM's growing support team is dedicated to fast and thorough support for CGM LABDAQ clients. Depending on the changing needs of any laboratory, support can even lead to the development of interfaces to new third-party software or the implementation of more than 400 previously developed interfaces to billing systems, EMRs, reference labs, and more.

Review

Bewertet am 25.9.2019
John R.
Medical Technologist
Krankenhausversorgung & Gesundheitswesen, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Ease of use. Can pull different kind of reports.

Nachteile: Trouble transmitting of Microbiology result to EMR.

Antwort des Softwareanbieters

von CompuGroup Medical an 7.10.2019

Thanks, John. Ease of use is a top priority for CompuGroup Medical. As the industry grapples with higher expectations and lower budgets, CGM LABDAQ is designed to streamline laboratory workflows and help labs accomplish more with less.

With that in mind, we're also working to correct your specific EMR issue. Wills Memorial Hospital has been great to work with, and our in-house support and development teams are committed to smoothing out that connection for you.

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