Rentec Direct

Kommentare: Overall Rentec increases the profitability of my company immensely. It allows me to automate and streamline many activities that both save time and improve accuracy. Their support team is very responsive and always happy to help walk me through any questions I may have on an entry I've made.

Vorteile: Rentec is very user-friendly. It's functionality is laid out well and it offers modern integrations such as online rent collection, pay owner by ACH, and electronic signatures for lease agreements. I also am impressed with their customer service. They are always very prompt and helpful.

Nachteile: I wish they offered a mobile app for property managers.

Vorteile: I switched to this software from another, $10/month cheaper software. Rentec's software is really easy to use. You don't need accounting or business knowledge to operate this software. It is really easy to use. I switched to Rentec so I could have my listings automatically populate on my website (tired of manually entering them on website by Wix). Tenants can also apply electronically from website, and log in to view their tenant or owners portal. The features for the tenants are quite nice, and make my company look professional and modern. The accounting features are great, and paying property owners is a breeze. I had little accounting knowledge when I migrated to this property, and everything makes sense. The auto syndication features are amazing, straight to Zillow and its affiliates overnight.

Nachteile: I have to be honest, I'm complaining about a free feature, but my least favorite part of the software is the website in which I migrated to Rentec for. If I try to edit my website and add items that are not on the template, my website has major HTML coding issues and will not publish properly. The visual appearance of my website thru Rentec is subpar considering what I had before. That said, I could not get the functionality I needed from my old website, and I will sacrifice appearance for functionality. I actually learned HTML coding so I could add a contact us field on my website, but I couldn't save the website with HTML coding. Another item I dislike, although it's more a feature I don't use as opposed to an issue with Rentec, is there are so many redundancies when it comes to the tenant. I plug in their email and name, and that should be all for my purposes. But I have to manually go in and authorize them to receive emails from me. And then authorize them access to the tenants portal. And authorize them to make partial payments, and so on.

Vorteile: This software is very easy to use, and it offers all that I need to make managing our properties easy. The customer service and tech support is amazing. The support team has been very helpful several times in guiding me through some of the technical aspects of the software that have made things run more efficiently for our daily flow. I felt very capable of using this software after having the training provided over the phone.

Nachteile: There are a couple of things that I would like to see Rentec Direct offer in the future. However, I love how it has a suggestion area which lets me know that some improvements or upgrades are in the works or are being considered.

Kommentare: Very Good

Vorteile: Basically most everything. Software is great and very comprehensive. The support is very good as well.

Nachteile: The only thing I have run into that has been an issue is that when I generate a report, then select to send that report via the email icon to an email address, I do not have any record showing I sent that to the address. No copy of that email anywhere in Rentec. I can check a box to copy the mail to myself when I send it, but when I get it, it does not show it sent to the other email address, just to me. Rentec support suggested I send the copy of the report out of my own mail account so I have the record. I can do that, but it is more time consuming.
Not a big deal, but just wanted to give you the feedback.

Kommentare: I have recommended this software to someone, but that was before I found Buildium.

Vorteile: Colorful buttons lead you along. Lots of options to enter contact information, ie address, phone number and email. Nice to be able to email work orders directly to the vendors.

Nachteile: Really have to think about how to get back to where you were before and just getting around in general does not flow well.