Wer verwendet Fishbowl?

Für Unternehmen jeder Größe.

Was ist Fishbowl?

Die führende E-Mail-Marketinglösung von Fishbowl wurde speziell für die Restaurantbranche entwickelt. Die On-Demand-Plattform verwaltet E-Mail-Listen, automatisiert Marketingaktivitäten, bedient Kundensegmente und bietet Analyseberichte. Die Plattform bietet nicht nur den branchenspezifischen Herausforderungen der Unterstützung mehrerer Standorte und Konzepte die Stirn, sondern auch denen der Gästeakquise und Verwaltung von Live-Gästeantworten.

Fishbowl – Details

Fishbowl

http://www.fishbowl.com

Fishbowl – Kostenübersicht

Fishbowl bietet keine Gratisversion und keine kostenlose Testversion. Die kostenpflichtige Version von Fishbowl ist ab 569,00 $/Monat verfügbar.

Startpreis

569,00 $/Monat

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Training

Webinare

Kundenbetreuung

Support während der Geschäftszeiten

Online

Fishbowl Funktionen

E-Mail Marketing Software
A/B-Tests
Abonnenten-Management
Automatische Antworten
Berichterstattung / Analyse
Bildbibliothek
CAN SPAM-Compliance
Drip-Kampagnen
Dynamische Inhalte
Ereignisgesteuerte E-Mail
Kundenbefragungen
Mailinglisten-Management
Mobil-ootimierte E-Mails
Vorlagen-Management
WYSIWYG-Email-Editor
Zielseiten / Web-Formulare
E-Mail Marketing
Ereignisgesteuerte Aktionen
Kanalmanagement
Kontakt-Datenbank
Leadmanagement
Mehrere Kampagnen
Aktivitäts-Verfolgung
Bonus-Verwaltung
CRM
Geschenkkarten-Management
Kundenkarten
Mitglieder-Portal
Mitgliedschaft-Management
Treueprogramm
Zugriffsquellen-Verfolgung
A/B-Tests
Analytik / ROI-Verfolgung
Anpassbare CTAs
Drip-Kampagnen
Dynamische Inhalte
Lead Scoring
Sales Intelligence
Segmentierung
Social Marketing
Suchmaschinen-Marketing
Websitebesucher-Nachverfolgung
Zielseiten / Web-Formulare
Berichterstattung / Analyse
Geplanter Nachrichtenversand
Kontaktmanagement
Kurzwahlnummern
MMS
Massen-SMS
Mobile Coupons
Mobile Keywords
Nachrichten-Personalisierung
Text-to-Win (Text-Nachrichten für Gewinnspielteilnahme)
Umfragen/Abstimmungen
Zwei-Wege-Messaging

Fishbowl – Nutzerbewertungen

Zeigt 5 von 15 Nutzerbewertungen

Gesamt
3,8/5
Benutzerfreundlichkeit
3,6/5
Kundenservice
3,8/5
Funktionen
4,1/5
Preis-Leistungs-Verhältnis
3,7/5
Anthony R.
Director of Digital Strategy
13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 19.4.2018

"Very easy tool to replace drawing names from a bowl. "

Kommentare: Email marketing. Cover tracking Basically a CRM

Vorteile: Great marketing email tool for restaurants. They can manage much of your digital footprint and offer a very easy to use email platform.

Nachteile: It can be very basic at times and what you see is what you get. you can have many different accounts under a single login. you will need someone to manage this rather than do it your self.

  • Quelle des Nutzers 
  • Bewertet am 19.4.2018
Kathryn B.
Director of Sales and Marketing
Restaurants, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 12.8.2019

"Fishbowl in instrumental in gaining new customers! "

Vorteile: This software is fantastic for gaining new customers. You can send out an email blast daily if you wish and they have wonderful templates for you to use and design with. They also have a great way to integrate websites to the emails, so if you have an ad about an event you can link the picture to the website. All your customers need to do is click on the picture and they're taken directly to the site. They have integrations to add your social media on the email as well an your reservation system. It is great for the customer because it limits the steps and they can click directly on specific parts of the email to get where they need to do. You can easily add new members in a large document or one by one as well. I really like the schedule feature as well. You can schedule all your emails ahead so you don't have to go back and try to send them daily. There is just a great amount of integration here so you can work on your social media and emails all in one spot! Highly recommend using this software for restaurants, where you have lots of events and information you want to get out to the guests.

Nachteile: I really don't have anything bad to say about Fishbowl. A cool feature would be for them to integrate with our wifi and capture emails from that as well. We have lots of business private dining guests that hook up to our wifi for presentations and it would be great to have it sync with fishbowl and pull that email into the software.

Antwort des Softwareanbieters

von Fishbowl an 4.9.2019

Thank you for your review of Fishbowl's email software. Please let us know if you have additional input.

  • Quelle des Nutzers 
  • Bewertet am 12.8.2019
Christy S.
Accounting Manager
Buchhaltung, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    2/5
  • Benutzerfreundlichkeit
    2/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    1/5
  • Wahrscheinlichkeit der Weiterempfehlung
    2/10
  • Quelle des Nutzers 
  • Bewertet am 27.9.2019

"Fishbowl - Does not integrate well with QBO"

Kommentare: Very lackluster experience overall, especially for the price! Be very, very wary and test before fully connecting and pushing to QBO.

Vorteile: Ability to manage inventory, invoices, POs, etc. all from one platform

Nachteile: Fishbowl has been a struggle from the start - it is a fairly expensive product and we expected so much more. The functionality is not nearly as user-friendly as we had hoped, and the integration with QBO is awful! We integrated for invoicing, but spent more time trying to figure out and fix what Fishbowl pushed to QBO than if we entered it manually, so we turned it off. Depending on if something is marked Fulfilled, or Fulfilled and Paid, etc, it pushes an invoice, or a sales receipt. It's hard to keep up with the inconsistency. You almost need invoices completely fulfilled and paid before it's great to push to QBO. There also doesn't seem to be great reports to pull to see the bigger picture, which makes it tedious.

Antwort des Softwareanbieters

von Fishbowl an 1.10.2019

You're referring to the wrong Fishbowl, I believe. We serve the restaurant industry. The Fishbowl to which you are referring, I presume, does inventory management: https://www.fishbowlinventory.com/.

  • Quelle des Nutzers 
  • Bewertet am 27.9.2019
Verifizierter Rezensent
Digital Marketing Manager
Restaurants, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    3/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Wahrscheinlichkeit der Weiterempfehlung
    5/10
  • Quelle des Nutzers 
  • Bewertet am 17.3.2019

"Good for restaurant industry"

Kommentare: Fishbowl lost their focus on email innovation through transitions in recent years. They seem to be understaffed/high turnover in their Customer Success/Account Rep department with new reps being assigned every couple months which causes wasted time getting new reps up to speed. We've been promised a lot in terms of better customer service but it just hasn't materialized.

Vorteile: Fishbowl has a very user-friendly platform with a lot of WYSIWYG platforms. It's fast and easy to set up emails especially if you have templates set up. The ability to preview PC and mobile views helps to ensure your email list is getting a great-looking email.

Nachteile: Fishbowl seems slow-to-market on important updates, like being slow to offer an adjustable template to fit varying screen sizes and a lack of innovation in the email template space. You can do cool things if you have a coder on staff, but if you don't, it takes a long time for them to build you a template.

  • Quelle des Nutzers 
  • Bewertet am 17.3.2019
Verifizierter Rezensent
Accounting Specialist
Einzelhandel, 201-500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 5.12.2019

"Fishbowl"

Kommentare: We have been able to capture all of our purchase orders and receiving in one system and we have better visibility of our incoming inventory.

Vorteile: The software takes a while to get used to. The buttons are in weird places and are kind of confusing. I like that we have controls in place for purchasing and receiving. The trainers were amazing.

Nachteile: Not so easy to fix simple receiving mistakes. Wish there was an audit trail to see which users were making mistakes.

  • Quelle des Nutzers 
  • Bewertet am 5.12.2019