Datascan (Winpharm)

Kommentare: We are very satisfied with our hardware and software through Datascan. Refill management, automatic faxes/emails to dr's. Ability to run reports to check on the financial side of the business. Everything is pretty easy to use, and if you can't find it, tech support is usually quick and responsive.

Vorteile: We were running an old DOS based system that had been bought and sold 3 times in the previous 10 years. When looking for a new system we vetted and Demo'ed at least 10 systems, narrowed it down to 3. Datascan offered the best combination of functionality, pricing, ease of use, aesthetics, and service. Very easy system to use, same service technicians on the phone when issues arise, and if you email the owner of the company he will answer you personally.

Nachteile: We haven't encountered any longstanding issues, sometimes an update will make an unintended change, but those seem to be few and far between, and fixed right away.

Kommentare: Datascan is great because if there is a bug or if something doesn't work, the team addresses the problem quickly. They are responsive to input and feature requests for things that are specific to your pharmacy. It reflects the mindset that we have at our pharmacy - not a big operation where you are just a number, but an environment where the software people know you, your setup, and your needs.

Vorteile: It is evident that this software is made with the mindset of a pharmacist and the flow of a retail pharmacy. New features are consistently being unveiled that allow the program to evolve with the ever changing world of pharmacy, healthcare, and technology. The med sync is intuitive and the workflow delivery functions are a big help with our setup.

Nachteile: Sometimes there are bugs or features that may not work as imagined. But those are usually addressed within reason.

Vorteile: It's simple to use and straightforward. It is geared towards pharmacist unlike other products that also have nursing department options incorporated which make them bulky. Getting in touch with the helpdesk is super easy. Much appreciated.

Nachteile: Not enough windows. Would like to be able to work on more than one patient at a time. Would also like additional report options.

Vorteile: Ease of use, frequent updates, very affordable compared to the competition. On site training and installation included in cost. Problems usually fixed within minutes of calling. Windows based, so keeps hardware costs down. Highly recommended!

Nachteile: Somewhat buggy, but most issues solved quickly. Doesn't play well with Windows 10. Some service technicians are better than others - often quality of service depends on who answers the phone

Kommentare: ability to process patients medications.

Vorteile: ease of use.

Nachteile: Sig coding , takes a long time to remember them, other softwares just start typing and give you options to finish the doctor's instructions . Lack of financial reporting, I would like the ability to make reporting most profitable medications, medications that are not moving, monthly, quarterly and yearly profit reports.