eClinicalWorks

eClinicalWorks

von eClinicalWorks

Wer verwendet eClinicalWorks?

Das Unternehmen bieten innovative, anpassbare Lösungen für jedes Umfeld, einschließlich Grundversorgungsstellen, ambulanter Chirurgie-Zentren, Gesundheitszentren, Krankenhäusern und mobiler Kliniken sowie mehr als 50 Fachrichtungen.

Was ist eClinicalWorks?

eClinicalWorks ist ein führendes Privatunternehmen im Gesundheitswesen, das umfassende elektronische Patientendatensysteme (EHR) und Praxismanagement-(PM-)Lösungen bietet, die von mehr als 850.000 Anbietern in mehr als 20 Ländern eingesetzt werden.

eClinicalWorks – Details

eClinicalWorks

http://www.eclinicalworks.com

Gegründet 1999

eClinicalWorks – Kostenübersicht

eClinicalWorks bietet keine Gratisversion und keine kostenlose Testversion. Die kostenpflichtige Version von eClinicalWorks ist ab 499,00 $/Monat verfügbar.

Startpreis

499,00 $/Monat

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

eClinicalWorks Funktionen

Elektronische Patientenakte Software
Compliance-Verfolgung
Diagramm-Erstellung
Elektronische Rezepte
HIPAA konform
Handschrifterkennung
ONC-ATCB zertifiziert
Self-Service Portal
Sinnvolle Nutzung zertifiziert
Sprach-Erkennung
Terminplanung

eClinicalWorks – Nutzerbewertungen

Zeigt 5 von 292 Nutzerbewertungen

Gesamt
3,4/5
Benutzerfreundlichkeit
3,4/5
Kundenservice
2,9/5
Funktionen
3,4/5
Preis-Leistungs-Verhältnis
3/5
Knott C.
Cardiovascular Research Supervisor
Krankenhausversorgung & Gesundheitswesen, 5.001-10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    Nicht bewertet
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 15.10.2019

"eClinicalWorks is my personal favorite eMR for medical practices"

Kommentare: This is a much less cumbersome software than that used in other offices.

Vorteile: I like the search patient feature - if two patients have the same or similar names, it alerts you. It would be easy to click on the wrong patient in error. All the chart documents are organized intuitively so it is very easy to find a specific document you are looking for. Also, as soon as you pull up the patient, it shows the date of the last visit and date of the next upcoming visit. Also, printing is smooth and no trouble to set up.

Nachteile: The progress notes are semi-prepopulated, which could lead to information getting into the note that you did not intend to.

  • Quelle des Nutzers 
  • Bewertet am 15.10.2019
Jason A.
Director Business Operations
Gesundheit, Wellness & Fitness, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    3/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    7/10
  • Quelle des Nutzers 
  • Bewertet am 4.9.2018

"It gets the job done"

Kommentare: It gets the job done for us and it probably just like most other EMRs they all have issues but at the end of the day they allow you to record your notes and bill the insurance.

Vorteile: ECW can get most of what you want done. I work mainly on the reporting side and staff support. The ability to pull reports is pretty good with their EBO system. We get almost everything we need reporting wise from that system whether it’s financial or encounter data. Their support is pretty responsive usually calling back the same day in most cases. Their billin service is pretty good and is very reasonable. Our company pays about 8% totally cost with ECW which is pretty much the industry standard.

Nachteile: There are sometimes a lot of clicks with ECW. Anytime you do an upgrade something is not going to work which is very frustrating. If you are a CPC practice you will be frustrated as their reporting dashboard took until the middle of 2018 to start working and then we upgraded and now we are waiting on a patch to get the dashboard back up. Don’t expect to speak to anyone that’s first language is English when you call support. We started with ECW in late 2015 and we had to setup everything from scratch which we thought was really strange as they have so many practices you would think there would already be templates for almost everything.

  • Quelle des Nutzers 
  • Bewertet am 4.9.2018
Verifizierter Rezensent
Manager
Medizinische Praxis, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    2/5
  • Eigenschaften & Funktionalitäten
    2/5
  • Kundenbetreuung
    2/5
  • Preis-Leistungs-Verhältnis
    2/5
  • Wahrscheinlichkeit der Weiterempfehlung
    4/10
  • Quelle des Nutzers 
  • Bewertet am 5.12.2018

"You can get by with it but it is plagued with unhelpful support, errors, and out-dated"

Kommentare: Not satisfied.

Vorteile: You have the ability to do most things you need for medical practices. You can schedule patients, upload documents, run reports, bill and make claims, submit claims electronically and through paper printing, fax, e-prescribe, make telephone encounters, keep user logs, etc. It is an overall all-comprehensive product.

Nachteile: There are so many glitches it is pretty ridiculous. We are always playing catch up to fix numerous things that goes down. There is never a 2 week period where everything is running smoothly.
The technical and customer support is also weak. They do a good job of getting back to you most of the times, but it takes them quite a bit of time to figure out what is wrong and fix it. Not only that, but communication is a bit tough as I believe most service technicians are located out of country and have heavy accents.
ECW also charges you for so many add-ons that it gets to get ridiculous. They push their products and interfaces so that you need to pay them more than the monthly base.
Also, ECW is starting to get out-dated and behind. When we first signed up with ECW about 14-15 years ago they were top of the line. But they have quickly fallen behind all the other electronic medical records systems that have started. It has been frustrating trying to keep up, especially because of all the new medical record regulations government has been pushing.
ECW is also not friendly with other databases. If you need to submit certain information and electronic secure messaging, you can only do so by forcing the other party to sign up for ECW's communication system which of course no one wants to do.
Also, if you try to switch out of ECW, all the data in ECW cannot be transferred easily. They purposely make it hard for you to switch out and hard for anyone to work on tech. I'd say skip.

  • Quelle des Nutzers 
  • Bewertet am 5.12.2018
Vicki T.
Executive Secretary
Krankenhausversorgung & Gesundheitswesen, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 21.4.2020

"Excellent EHR"

Kommentare: We went from paper medical charts to electronic charting with eCW and it has saved our staff and clinic so much time. In a multi-specialty clinic with over 70 providers this now allows everyone to access the chart at the same time.

Vorteile: eClinicalWorks was very easy to learn and has greatly enhanced production at our clinic. eCW allows multiple physicians to review the information at the same time...no more lost paper charts.

Nachteile: I have not found anything in eCW that I don't like.

  • Quelle des Nutzers 
  • Bewertet am 21.4.2020
Bryan R.
COO
Gesundheit, Wellness & Fitness, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    3/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Wahrscheinlichkeit der Weiterempfehlung
    7/10
  • Quelle des Nutzers 
  • Bewertet am 6.12.2019

"Practical and Cumbersome"

Vorteile: eclinicalworks has stayed ahead of the curve in features and vision on multi-platform EMR. They've stayed adaptable to changing interoperability environment. The clinician for very competitive costs can garnish high access to medical home model and progressive kiosk and outreach modalities.

Nachteile: Lots of clicks, lots of bugs, have to fight to get senior resources to get things corrected. Slow QA turn around for fixes. Lacks patient portal where you can exchange files. Silo development model increasing bug potential, though they finally decades later are looking at Usability so we're hopeful.

  • Quelle des Nutzers 
  • Bewertet am 6.12.2019