Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Was ist eClinicalWorks?

eClinicalWorks ist ein führendes Privatunternehmen im Gesundheitswesen, das umfassende elektronische Patientendatensysteme (EHR) und Praxismanagement-(PM-)Lösungen bietet, die von mehr als 850.000 Anbietern in mehr als 20 Ländern eingesetzt werden.

Wer verwendet eClinicalWorks?

Das Unternehmen bieten innovative, anpassbare Lösungen für jedes Umfeld, einschließlich Grundversorgungsstellen, ambulanter Chirurgie-Zentren, Gesundheitszentren, Krankenhäusern und mobiler Kliniken sowie mehr als 50 Fachrichtungen.

eClinicalWorks Software - 1
eClinicalWorks Software - 2
eClinicalWorks Software - 3
eClinicalWorks Software - 4

Du bist nicht sicher, ob eClinicalWorks das Richtige ist? Mit einer beliebten Alternative vergleichen

eClinicalWorks

eClinicalWorks

3,3 (355)
449,00 $
Monat
Kostenlose Version
Kostenlose Testversion
44
Keine Integrationen gefunden
3,3 (355)
2,9 (355)
2,8 (355)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
Keine Preise gefunden
Kostenlose Version
Kostenlose Testversion
10
Keine Integrationen gefunden
4,0 (33)
3,8 (33)
3,7 (33)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

Weitere gute Alternativen zu eClinicalWorks

MEDENT
Am besten bewertete Funktionen
Sinnvolle Nutzung zertifiziert
AdvancedMD EHR
Am besten bewertete Funktionen
HIPAA konform
Terminplanung
Verwaltung von Patientenakten
PrognoCIS
Am besten bewertete Funktionen
Bestätigung / Erinnerungen
Zahlungsabwicklung
Übungs-Management
Elation Health
Am besten bewertete Funktionen
Elektronische Rezepte
HIPAA konform
Terminplanung
Practice Fusion
Am besten bewertete Funktionen
Diagramm-Erstellung
Elektronische Rezepte
HIPAA konform
Epic
Am besten bewertete Funktionen
Ausgabenmanagement
Inventarverwaltung
Rechnungsverarbeitung
Intergy
Am besten bewertete Funktionen
Code- & Gebühreneintrag
Patienten-Terminplanung
Schadensprüfung
EpicCare
Am besten bewertete Funktionen
Diagramm-Erstellung
HIPAA konform
Kundenportal
athenaOne
Am besten bewertete Funktionen
Diagramm-Erstellung
HIPAA konform
Verwaltung von Patientenakten

Bewertungen über eClinicalWorks

Durchschnittliche Bewertung

Gesamt
3,3
Benutzerfreundlichkeit
3,3
Kundenservice
2,8
Funktionen
3,3
Preis-Leistungs-Verhältnis
2,9

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
24%
4
27%
3
18%
2
12%
1
19%
Knott
Knott
Cardiovascular Research Supervisor in USA
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

eClinicalWorks is my personal favorite eMR for medical practices

5,0 vor 4 Jahren

Kommentare: This is a much less cumbersome software than that used in other offices.

Vorteile:

I like the search patient feature - if two patients have the same or similar names, it alerts you. It would be easy to click on the wrong patient in error. All the chart documents are organized intuitively so it is very easy to find a specific document you are looking for. Also, as soon as you pull up the patient, it shows the date of the last visit and date of the next upcoming visit. Also, printing is smooth and no trouble to set up.

Nachteile:

The progress notes are semi-prepopulated, which could lead to information getting into the note that you did not intend to.

Justin
Owner/ lead physician in USA
Medizinische Praxis, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Great Difficulties Discontinuing Service

4,0 vor 7 Monaten

Kommentare: Terrible to disconnect from with misinformation and fraudulent billing despite clear records of trying to cancel services.

Vorteile:

It is a usable EMR that helped productivity and was fairly intuitive

Nachteile:

I delayed writing my review hoping ecw would settle my issue. I’ve been charged even after selling my practice completely last December and after full transitions of ownership am still billed fully! This is considerable ongoing cost and my issues are:1) In December when I sold out we requested services terminate as the new [sensitive content hidden] took over.2) We were given incorrect information we could not cancel due to contract, then we’re told we could have cancelled anytime by clicking a button3) Verified by [sensitive content hidden] our ECW contact he sees we requested cancellation after selling back in December and again every month, HE ALSO did screen sharing and confirmed our software lacks “the button” to cancel ecw,4) we are still being billed and cannot cancel!!!

Douglas
Douglas
Physician in USA
Verifizierter Nutzer auf LinkedIn
Medizinische Praxis, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Best EMR to lengthen your workday! If you get paid by the hour you'll get rich!

1,0 vor 3 Wochen Neu

Kommentare: It is tedious to use, so many clicks it's unbelievable. I honestly believe that they pay the coders by the number of clicks the user is forced to do. It takes you out of the chart if you look up any info on a patient so you have to go back to you schedule screen and reselect the patient to get back into the progress note. The top of the page says "Allergies". Can you click on it and see the patient's allergies? No! you have to click on Medical summary and wait for it to generate the page popup then scroll to the section that has allergies. Then close the popup to get back to your page. When writing prescriptions, it never remembers the patient's pharmacy. You have to click the pharmacy and click "save as favorite" EVERY TIME! Then it takes to the next screen which forces you to do the same thing again. Also it doesn't "know" I am the provider writing the Rx so I have to go to the list and scroll down to find my name EVERY TIME! If a patient call in and needs a refill, I have to enter a telephone visit (which I didn't take part in) implies I spoke to the patient and then from there enter the prescription with all the tedious things listed above. What's funny is there is an "Rx" button across the top of the page in any given chart. Unfortunately, that button only shows the current meds and there are several tabs NONE OF WHICH SHOW ALLERGIES, and nowhere on that medication summary where you can write a prescription. Patient lookup doesn't keep a history, so if you go into a chart then have to access another part of the record as I mentioned above it takes you out of the chart. Then when you need to go back into the chart, you have to enter all the lookup information again! It should have a little dropdown history of recently accessed charts. If you are in a given patient's chart and need to send the nurse a note on that patient, you go to Create Note and then select the recipient. Incredibly, the note does not attach or connect to the patient whose chart you are sending from! The first time it happened, the nurse asked me who I was talking about in the note because it had no patient info on it! It's just one unbelievable thing after another. For OB, they don't have a dedicated OB visit. What they do is make a hybrib where you toggle between the flow sheet which is kind of the running pregnancy info- and a progress note which is created for each visit. The progress note is the same old progress note you do for a regular visit with ROS, PMH etc. which you don't need for OB vsits since they aren't there for a problem - just keeping tabs on the pregnancy. It also tries to make you do an E/M on every OB visit even though it's a global fee so you have to say no to that every visit.

Vorteile:

You can use it on a tablet, they fit a lot of stuff (albeit useless) stuff on the screen

Nachteile:

Everything from the tedious login to forcing you to falsify records, to the multiple layer of menus to extra clicks, to making accessing information tedious and difficult, to the onboarding person - not a team- but one person who googled everything we asked because we could see it on her zoom screen even though she didnt' realize it. Good grief, it's total ripoff and the [sensitive content hidden] on down has no clue about medicine. They are in it to mine data in my opinion.

Antwort von eClinicalWorks

vor 2 Wochen

Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience you have experienced. Your satisfaction is our priority and in order for us to help you please email us at support@eclinicalworks.com.

Aamr
CEO in USA
Krankenhausversorgung & Gesundheitswesen, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Iniitial experience.

2,0 vor 4 Monaten

Kommentare: The onboarding days have been traumatic and thats why i am writing this review at 2 am on a weekday. I do not want any one else to go through what i am going through. After spending so much money onboarding , trainers are 1000 per trainer a day and paying for flights after the free 3 days , the onboarding process from go live to 3 days of "free training" were useless as nothing got activated, cancelled clinic days were wasted as i was waiting for their software to be activated and my licence was not "put in the system right"
When i asked their manager they said i should have paid more at the onboarding with a consultation with a **WORKFLOWS - Business Analysis services if i wanted things done right first time.
So far i would tell anyone to make sure you have everything locked down with prices which seems impossible as they will say their system does everything till you sign the contract and then the addons come up.
It is not an efficient system.. i can see myself forced to go back to athena which is super expensive with their billing percentage version which at least works..

Vorteile:

They have a good marketing team but all the features i went for have been exaggerated

Nachteile:

So far Nothing much so far is likeable, it is clunky , it can only be accessed from a widget that does not work well with apple (multiple popups and quick auto log-out make it irritating till i guess you start ignoring it. Also one has to make a change and then press refresh and that has so far taken up to a minute to refresh and show an order placed. First the pricing appears transparent but is not real, the full feature (600$) is actually not a full feature and the price will almost double per person once you start, they bank on you needing addons and those do not have listed prices and once you spend 3-5 months onboarding you really get roped into it. The features such as prisma for hospital records is 750 per hospital to activate and 25 dollars a month per hospital per provider which for my 6 providers racks up per hospital. Text messages for appointment scheduling is in the package but if you have to send patients fillable forms is 15 cents a message. kiosks fee payment systems all have addd ons that they will not mention till you are locked in. The EMR sucks so far, can you imagine one cannot order a sleep study as it is a "specialty order" and should have been discussed at the buildup stage . Referrals all have to be placed in the system meaning i have to google and go out and get every provider who i want to refer to to get me their number and feed it in the system myself. Labs will only go if i have a specific lab setup, i .e i cannot order an ESR as quest calls it by a different code and i have to call them otherwise the system will not place it. ( alot of useless things that they market cleverly as fail safes but end up making the workflow longer) Like i mentioned the medication transfer is non existent, i was told after onboarding not to rely on it. Each pharmacy has to be googled and mapped out, they do not have their own database. Apparently the largest p2 network they only had 3 providers show up in my city of 1 million people in texas (because they said users in my area were fewer?)

Crystal
Physician in USA
Medizinische Praxis, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Functional basic EMR

4,0 vor 3 Jahren

Kommentare: Overall very functional EMR with a few small nuances.

Vorteile:

Easy to navigate through the program. Relatively easy to order medications and eprescribe. There is a bit of a learning curve but is easy once you get the hang of the program.

Nachteile:

The health care maintenance checks were lacking and left a lot of gaps for follow-ups. The E-prescribing was sometimes confusing when it came to choosing a location.