--- description: Detaillierte Informationen über CharmHealth zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CharmHealth Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Elektronische Patientenakte Software (ePA)](/directory/20028/electronic-medical-records/software) > [CharmHealth](/software/120340/charm-ehr) # CharmHealth Canonical: https://www.capterra.com.de/software/120340/charm-ehr Seite: 1 / 7\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/120340/charm-ehr?page=2) > Electronic Health Record (EHR), Praxismanagement (PM), Medical Billing (RCM), Telehealth und Healthcare-Messaging-Lösung > > Bewertung: **4.2/5** von 153 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet CharmHealth? Kleine und mittlere Praktiken in ambulanten Einrichtungen ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.2/5** | 153 Nutzerbewertungen | | Bedienkomfort | 4.3/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 3.7/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.4/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.1/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: MedicalMine - **Region**: Pleasanton, USA - **Gegründet**: 2007 ## Gewerblicher Kontext - **Startpreis**: 25,00 $ - **Preismodell**: (Kostenlose Version verfügbar) - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Afghanistan, Amerikanisch-Samoa, Argentinien, Armenien, Aserbaidschan, Australien, Bahrain, Bangladesch, Bhutan, Bolivien, Brasilien, Brunei Darussalam, Chile, China, Cookinseln, Ecuador, Falklandinseln, Fidschi, Französisch-Guayana, Französisch-Polynesien und 67 weitere ## Funktionen - Abrechnung & Rechnungsstellung - Anfangsbeurteilung - Automatisierte Terminplanung - Berichterstattung / Analyse - Berichterstattung und Statistik - Code- & Gebühreneintrag - Compliance im Gesundheitswesen - Compliance-Verfolgung - Confirmations/Reminders - Diagramm-Erstellung - Drogenreferenz-Datenbank - EMR / EHR - EPCS Compliant - Elektronische Rezepte - Elektronische Vorabgenehmigung (Electronic Prior Authorization) - Entscheidungsunterstützung - Formelsammlung-Management - Für medizinische Zwecke - HIPAA konform - Kalenderverwaltung - Klinik-Interoperabilität - Kommunikationsmanagement - Medication Alerts/Warnings - Medication Management - Medizinische Abrechnung - Medizinische Terminplanung - Mehrere Standorte - Mehrfach-Anbieter-Praxis - Onlineformulare - Patienten-Terminplanung - Patienteninteraktion - Patientenportal - Patientenüberwachung - Pflegeplan-Management - Prescription Renewal - Rechnungshistorie - Reklamationsabwicklung - Remote Treatment Planning - SOAP-Notizen - Schadensprüfung - Self-Service Portal - Terminplanung - Terminverwaltung - Third-Party Integrations - Verwaltung von Patientenakten - Videokonferenzen - Wiederkehrende Termine - Workflow-Management - Zahlungsabwicklung - Überweisungsbescheid ... und 23 weitere Funktionen ## Integrationen (9 insgesamt) - DeepScribe - Fullscript - Health Cloud - MatrixCare Skilled Nursing Facility - Peeklogic Salesforce – Jira Connector - QuickBooks Online Advanced - Twilio - Zoho CRM - Zoom Workplace ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Elektronische Patientenakte Software (ePA)](https://www.capterra.com.de/directory/20028/electronic-medical-records/software) ## Ähnliche Kategorien - [Elektronische Patientenakte Software (ePA)](https://www.capterra.com.de/directory/20028/electronic-medical-records/software) - [Elektronische Patientenakten für Kardiologie](https://www.capterra.com.de/directory/32561/cardiology-emr/software) - [Chiropractic-Software](https://www.capterra.com.de/directory/30115/chiropractic/software) - [Physiotherapie Software](https://www.capterra.com.de/directory/30596/physical-therapy/software) - [Arzt-Abrechnungssoftware](https://www.capterra.com.de/directory/30026/medical-billing/software) ## Alternativen 1. [Fusion](https://www.capterra.com.de/software/136876/pediatric-therapy-emr) — 4.3/5 (717 reviews) 2. [ModMed](https://www.capterra.com.de/software/124590/ema) — 4.5/5 (567 reviews) 3. [AestheticsPro](https://www.capterra.com.de/software/93446/aestheticspro) — 4.5/5 (678 reviews) 4. [Tebra](https://www.capterra.com.de/software/129169/tebra) — 3.9/5 (1385 reviews) 5. [Epic](https://www.capterra.com.de/software/122278/epiccare-emr) — 4.4/5 (456 reviews) ## Nutzerbewertungen ### "Charm for DME Billing" — 5.0/5 > **Julio** | *24. August 2023* | Medizinische Geräte | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: The best use of Charm for us was having all our patient data in one location that was easily accessible, and well laid out. Ease of use was important in the decision to use Charm. Charm was easy to implement and setup. It is highly customizable and their support is great. It has almost all the features we need to run the practice. > > **Nachteile**: There is no option for refilling orders for patients. We have to go in and create new encounters each time > > Overall experience ----- ### "Great system, cost efficient, high value" — 5.0/5 > **Patricia** | *23. Januar 2025* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: user friendly and multiple features with transparent pricing. They are always upgrading to include and offer more features on both provider and patient side. Great system integration as well. Easy setup and plenty of how to videos available on YouTube. > > **Nachteile**: Support could be a tad friendlier and engaging > > I have used for the past 3 years and absolutely love it. They are always upgrading to include and offer more features on both provider and patient side. Great system integration as well. ----- ### "Good program, bad support" — 3.0/5 > **Molly** | *3. Januar 2025* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 6.0/10 > > **Vorteile**: As far as EMRs go, as a solo provider this is a good option. It's affordable and fairly easy to get up and going. It's pretty bare bones, but I've liked it FAR more than Simple Practice, which I found to be so clunky I've switched to Charm. > > **Nachteile**: The customer service\!\! You can only contact support via email, and it takes at least a week for any reply. They are NEVER proactive and if you don't know to ask every single minute detail in advance, it won't get done. It's been infuriating and after four months seeing patients, I still haven't been able to bill insurance, all because of Charm\!\! It has been AGONIZING every step of the way. > > Frustrating. The tutorials are useless and don't actually help you get up and going. I'm extremely grateful I have another source of income, or I'd be destitute after how many months I've had to go without reimbursement. ----- ### "Great value for the price" — 5.0/5 > **Christi** | *8. September 2022* | Gesundheit, Wellness & Fitness | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: CharmHealth has been a great find for our practice. The setup time was next to nothing and the ease at which our providers were able to learn the software was surprising. > > **Nachteile**: The scheduling portion of the software is the one area I think the product owners at CharmHealth could really improve. The limitations are not insurmountable, but compared to the rest of the product, this area could use some updating. It isn't easy to set up block time and if you want the patients to be able to schedule the times at which the patients can see on the web are not customizable to the practice leaving very little options for the practice. I think this is the biggest opportunity Charm has for improvements. The other improvement suggestion comes in the way of being Telehealth focused. There are several areas in the product that still focus heavily on having an office (like uploading insurance cards), however, if we aren't in the office that becomes a challenge, > > Our practice partners want to practice medicine. They don't want to spend all their time on the computer. As a Telehealth focused practice we want the systems to ease our note taking burden and this EMR does that nicely. ----- ### "Very customizable" — 5.0/5 > **Oluwole** | *25. März 2024* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Intuitiveness. Easy to use. Customizable templates, macros, user roles. Integrated instant messaging for staff, text messaging for patients, fax, referral management. Ability to customize automation of the RCM. > > **Nachteile**: Onboarding is brief and not very detailed. However, the intuitiveness sort of compensates. Also, time to response when you reach out for technical support can vary. Sometimes immediately, at other times can take up to a week. > > Really good experience. Other than occasional slow response time of technical team, I am pleased. ----- Seite: 1 / 7\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/120340/charm-ehr?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/120340/charm-ehr) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten