Wer nutzt diese Software?

Salesforce-CPQ-Kunden reichen von kleinen Unternehmen bis hin zu Großunternehmen, darunter Hightech, Fertigung, HLS und mehr.

Durchschnittliche Bewertung

37 Bewertungen
  • Gesamt 4.3/5
  • Benutzerfreundlichkeit 3.9/5
  • Kundenservice 4.1/5
  • Funktionen 4.2/5
  • Preis-Leistungs-Verhältnis 3.7/5

Produktinformationen

  • Startpreis 75,00 $/Monat
  • Kostenlose Version Nein
  • Gratis Testen Nein
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Salesforce
  • https://www.salesforce.com/products/quote-to-cash/overview/
  • Gegründet 2006

Über Salesforce CPQ

Salesforce CPQ bietet automatisierte Verkaufsangebote, die fünf- bis zehnmal schneller und einfacher bereitzustellen sind als bei herkömmlichen CPQ-Anwendungen. Dank sofort einsatzfähiger Funktionen wie Guided Selling sowie Pricing und Discount Schedules sparen deine Vertriebsmitarbeiter Zeit und können gleichzeitig präzise, markenspezifische Angebote schneller abgeben – ganz ohne Salesforce zu verlassen. Optimiere den Prozess, der den Vertrieb bis hin zur Umsatzrealisierung betrifft, an einem einzigen Ort.

Salesforce CPQ Funktionen

  • Automatisierte Angebotserstellung
  • Katalogmanagement
  • Kontaktmanagement
  • Kundenportal
  • Kundenspezifisches Branding
  • Preismanagement
  • Produktkonfigurator
  • Rabattmanagement
  • Audit Trail
  • Dokumentenmanagement
  • Elektronische Unterschrift
  • Inhalt-Bibliothek
  • Kollaboration
  • Kontaktmanagement
  • Pipeline-Management
  • RFP-Management
  • Versionskontrolle
  • Vorlagen
  • Wissensbasis-Management
  • Workflow-Management
  • Anforderungsmanagement
  • Antwort auf Angebotsanfragen
  • Aufgabenmanagement
  • Content-Management
  • Datenimport/-export
  • Fortschrittsverfolgung
  • Fälligkeits-Tracking
  • Gebot-Management
  • Kollaboration
  • Lieferanten-Management
  • RFP-Erstellung
  • Vorlagen
  • Wissensbibliothek
  • 2D-Zeichnung
  • 3D-Modellierung
  • Elektronischer Handel
  • Erneuerungs-Management
  • Geführter Verkauf
  • Genehmigungs-Workflow
  • Pricing and Cost Calculations
  • Produktkonfigurator
  • Quotes
  • Self-Service Portal
  • 2D-Zeichnung
  • 3D-Modellierung
  • Analyse & Einschränkungen
  • Elektronischer Handel
  • Empfehlung-Maschine
  • Inventarverwaltung
  • Kundenspezifische Preisoptionen

Die hilfreichsten Reviews für Salesforce CPQ

Accurate and Professional Sales Quotes

Bewertet am 3.5.2019
Andre L.
Customer and Marketing Consultant
Computer-Software, 5.001-10.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Integrates well with the suite of Salesforce products that are already on the market. I have both implemented and have been an end user purchasing through the CPQ tool and both experiences have been worthy of praise.

Nachteile: On the implementation end like any other product it has to be done right the first time to avoid costly mistakes and missed deadlines. It's a hot in demand product but not many consultancies no how to do it right. Make your best decision to pick the right team to implement and help adopt this as a useful tool

Steelbrick is Promising

Bewertet am 3.9.2015
Chris V.
CRM Systems Analyst
Quelle des Nutzers 
4/5
Gesamt
3/5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: We looked at a few CPQ tools to help us automate a few obstacles in our (complicated) SaaS model. Steelbrick was the best solution out there for your buck. Pros:
We were in a situation where our current (custom) CPQ solution did not allow the flexibility to add new products, adjust order forms, support local currencies (without an expensive developer resource) and it really empowered out business to address new opportunities by being able to do these things.
There are a lot of objects and we needed to use them all to make our multi-year product model work and it seemed daunting, but really, I was able to pick up how everything fit together after a few days of diving in and playing around.
The support and customer service team are absolutely amazing. Special shoutout to my CSM (Kelly Wilson) who responds day and night to emails and is always willing to find time to get on a call. Our primary support agent (ChrisL) is also really smart and easy to work with.
No implementation of CPQ goes perfect, but we had great implementation engineer (ChrisT) and implementation consultant (ChrisH) who really PARTNERED with us to make sure the tool was what we needed to accomplish our goals.
You can trust the product management team. We have already seen features that they have promised to us (contract amendments, for example).
Cons:
- We did not realize this until after implementation (and product management has promised us that it is a high priority), but the CPQ tool will only work in full data replica sandboxes. Partial and dev sandboxes do not bring over the 20+ object records that come with Steelbrick. You will need to make sure you also consider some data migration solution between environments. You can do this yourself. I did it once successfully and it took 4 hours. :(
- CPU timeout errors. If you have complicated pricing on multi-year products and you make changes to those quotes (for example changing a 5 year deal to a 3 year deal), we often get a "CPU timeout" error. We can't ever get beyond this. We need to build a new quote. :( Again, Steelbrick product management has assured us that this will be addressed in future releases with more precise code.

Not as easy to integrate as it is made out to be

Bewertet am 5.2.2019
Verifizierter Rezensent
COO
Biotechnologie, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
1/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
2/5
Kundenbetreuung
2/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I need to put this disclaimer in front of what I'm about to write, because it will sound critical. I left the company using CPQ about seven months after we started to integrate it into our SalesForce platform. So, it may have ended up being a success. At the time I left, it was not a success. Not a failure either. Maybe the payback was still coming. It was sold to us as being a quick, seamless integration that would be easy to get up and running and customized to our business model. It was not that. It is a potentially elegant solution that we wanted to use so we could scale up our selling process and hopefully reduce the sales cycle. There was no evidence that it succeeded in doing that for us.

Vorteile: I love the concept of starting the quoting process and having that all captured in the CRM database. Also, that it looks and feels like SalesForce so the sales people are not scared off by it immediately.

Nachteile: The spin-up was very difficult. It did not work as seamlessly as advertised. Ultimately, it required us to rely on a consulting agency that did not show the same level of quality and customer service that one would expect if dealing directly with SalseForce. It turned out to be much more costly than expected to implement this "plug-in."

Executive Director

Bewertet am 18.8.2017
Lonnie B.
Executive Director
Pharmazeutika, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
2/5
Gesamt
1/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
2/5
Kundenbetreuung
2/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Ultimately we received no benefit

Vorteile: Lots of customization options and flexibility. Native to the SalesForce environment. Pricing on a per user basis.

Nachteile: We spent over 9 months planning and working with a Systems Integration Partner (SIP) recommended by SalesForce. The project involved an Executive sponsor, various team members from different departments, a Project Leader, and our SalesForce Admin. We carefully planned the design of the system and each step of the way worked closely with the SIP but we couldn't get it to work. To many options, rules, settings, etc. We were promised that it wouldn't be hard. WRONG!!!!
WE WASTED VALUABLE STAFF RESOURCES FOR NOTHING! We advised SalesForce of this and they still won't let us out of our 3 year contract even after paying for 1 year of development that netting bupkis. This Software is lots of promises with no ROI.

Incredible quoting tool cover all our exception cases.

Bewertet am 20.8.2019
Shahid S.
Business Developer- Sales Ops
Informationstechnologie & -dienste, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
Quelle: GetApp
4/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Our product array is huge and our discounts system is complicated, we needed a tool which can handle most of our exception cases. CPQ can leverage most of our requirement.

Vorteile: It is very easy and user friendly, even if you're new you can grasp easily. We have so many different SKUs, pricing from different product families, various discounts etc all are been taken and we are happy. Multiyear quoting, contracted pricing and others are very simple using CPQ

Nachteile: Contracted pricing isn't flowing from partner to customer account.
Incremental quote for Multi year deals should be made available with CPQ rather with CPQ plus.

Lies weitere Bewertungen