Wer nutzt diese Software?

Petrosoft has the ability to provide end-to-end retail automation and cloud-based business solutions for gas stations, convenience stores, quick service restaurants, and specialty retailers.

Durchschnittliche Bewertung

6 Bewertungen
  • Gesamt 2.5 / 5
  • Benutzerfreundlichkeit 2.5 / 5
  • Kundenservice 2.5 / 5
  • Funktionen 3 / 5
  • Preis-Leistungs-Verhältnis 2.5 / 5

Produktdetails

  • Startpreis 239,00 $/Monat
  • Kostenlose Version Nein
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Petrosoft
  • http://www.petrosoftinc.com
  • Gegründet 2002

Über C-Store Office

C-Store Office is a cloud-based back-office system designed to increase operational efficiencies and speed data entry, reconciliation, and forecasting to optimize merchandise, food, and fuel sales, as well as margins, inventory turns, shrink, and spoilage.

C-Store Office Funktionen

  • Einzelhandel-Management
  • Einzelnes Geschäft
  • Feinkost-/Restaurant-Management
  • Inventarverwaltung
  • Kraftstoff-Management
  • Kraftstoff-POS
  • Lebensmittelgeschäft-POS
  • Lotterie-Management
  • Mehrere Geschäfte
  • Mitarbeitermanagement
  • Preisliste
  • Treueprogramm
  • Auftragsmanagement
  • Berichterstattung / Analyse
  • Bestell-Management
  • CRM
  • E-Mail Marketing
  • Elektronischer Handel
  • Mehrere Standorte
  • Mitarbeitermanagement
  • Provisionsmanagement
  • Retourenmanagement
  • Treueprogramm
  • Versand
  • Waren-Management
  • Arbeitsauftragsverwaltung
  • Auftragskostenrechnung
  • Compliance Management
  • Geräte-Management
  • Instandhaltungsmanagement
  • Inventarverwaltung
  • Logistik-Management
  • Materialmanagement
  • Projektmanagement
  • Ressourcenmanagement
  • Terminplanung

Die hilfreichsten Reviews für C-Store Office

Disappointing functionality.

Bewertet am 31.7.2019
Mark S.
Managing Director
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
2/5
Gesamt
2 / 5
Benutzerfreundlichkeit
1 / 5
Eigenschaften & Funktionalitäten
1 / 5
Kundenbetreuung
1 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I have been disappointed with the customer support and the softwares functionality. The price book works well, but that is it. I would not recommend this product.

Vorteile: Price book management works well. But, that is it.

Nachteile: The accounting interface with quick books was unusable for my application, probably due to formula errors in the C Store office software. The support from Petrosoft was very disappointing and I spent a considerable sum with my accountant while he tried to help them sort out the issues (we eventually abandoned the effort entirely). Many of the reports in its portfolio appear to have formulaic errors and produce data that is unusable. Unfortunately, I had used the software for a year before recognizing its deficiencies and have only continued to use it because of the difficulty associated with moving to a new software. But, that is a process that I plan to undertake once I have time.

Best in its Class!

Bewertet am 31.5.2019
Rex S.
President
Computer-Software, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Very positive and highly recommend the software and the company. Many options for expanding features as needed.

Vorteile: Very well done software and hardware solution for the retail petroleum industry. Integrations and speed are two prime factors and they got it down! Can be used with just about any register, and provides just about everything you need from remote access to full back-office. Compared to others, PetroSoft makes the best hardware and software solution for retail petroleum based stores.

Nachteile: It cost more than many, but the quality is far superior from cheaper options.

Extremely Disappointing

Bewertet am 6.11.2018
Brian F.
Business Development Manager
Öl & Energie, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
1/5
Gesamt
1 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
1 / 5
Kundenbetreuung
1 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I would describe it as very frustrating. What should have taken 2 - 3 months has taken 11 months and we still do not have a functioning price book to work with in C-Store Office. Each representative we've worked with at Petrosoft has lacked any ownership in our company. Overall, extremely poor customer service, lack of timely follow up, a constant change in personnel and ultimately they did not deliver on the Professional Services outlined in the contract. Now we have to fight them to reimburse our for the funds we paid upfront. We can't work with this company anymore as we don't have any confidence that they can or will support us in the future. So, essentially we never even got to the point of going live with the software. It has been nothing but a fight from the beginning and I would urge anyone considering this company to do their due diligence.

Vorteile: The software itself seems to function just fine.

Nachteile: The software itself seems to work just fine. It's the service from the people that brings down the product.

Falls short in most areas

Bewertet am 2.11.2017
Ryan C.
Controller
Einzelhandel, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
1/5
Gesamt
2 / 5
Benutzerfreundlichkeit
1 / 5
Eigenschaften & Funktionalitäten
1 / 5
Kundenbetreuung
1 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Centralized location for data. Record retention and file storage.

Vorteile: Being cloud based makes it easy to collaborate with associates. Having the ability to see real time data is very useful.

Nachteile: Navigation is difficult with odd menu positions and names for links. Data between reports often does not tie. Cigarette buy downs incorrectly calculate on product transfers between stores. Help desk tickets can take several months to resolve.

horrible

Bewertet am 23.2.2019
Ahmed J.
software eng
Chemikalien, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
1/5
Gesamt
1 / 5
Benutzerfreundlichkeit
1 / 5
Eigenschaften & Funktionalitäten
1 / 5
Kundenbetreuung
1 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: horrible experience

Vorteile: it's web at least, and i still somehow see some data here and there

Nachteile: - i don't understand anything, they have like a lot of outdated boring videos that should explain an easy to use software but end up telling you to do 10x more than paperwork,
- no data available most of the time
- no customer support
- no online other users who might explain anything

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