S2K Vision

S2K Vision

von Davisware

Wer verwendet S2K Vision?

Our solutions span the service industry, from companies with a couple technicians to >$100M service providers that install and manage both residential and commercial customers.

Was ist S2K Vision?

Are you looking to streamline, better manage or grow your service business? We have the technology and the industry knowledge to help you accomplish your goals! Having served the service industry for over 30 years, Davisware offers their customers reliable field solutions that are backed by end-to-end training and implementation.

S2K Vision – Details

Davisware

http://www.davisware.com

Gegründet 1988

S2K Vision – Preisübersicht

S2K Vision bietet keine Gratisversion und keine kostenlose Testversion. Weitere Preisinformationen für S2K Vision findest du unten.

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Installiert - Windows

Mobile - iOS Native

Mobile - Android Native

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

S2K Vision Funktionen

Field Service Management Software
Abrechnung & Rechnungsstellung
Angebote / Schätzungen
Arbeitsauftragsverwaltung
Elektronische Unterschrift
Inventarverwaltung
Kontakt-Datenbank
Kundendienst-Historie-Nachverfolgung
Mobiler Zugriff
Online Stempeluhr
Routing
Terminplanung
Versenden
Vertragsmanagement
Zahlungseinzug im Außendienst
Abrechnung & Rechnungsstellung
Auftragskostenrechnung
Garantie-Nachverfolgung
Gerätenachverfolgung
Inventarverwaltung
Kundenmanagement
Terminplanung
Versandmanagement
Vertragsmanagement
Abrechnung & Rechnungsstellung
Arbeitsauftragsverwaltung
Bestandskontrolle
Call-Center-Management
Job-Management
Job-Nachverfolgung
Kundendatenbank
Kundendienst-Historie-Nachverfolgung
Mobiler Zugriff
Routing
Self-Service Portal
Techniker-Management
Terminplanung
Vertragsmanagement

S2K Vision – Nutzerbewertungen

Zeigt 5 von 27 Nutzerbewertungen

Gesamt
4.3/5
Benutzerfreundlichkeit
4.1/5
Kundenservice
4.3/5
Funktionen
4/5
Preis-Leistungs-Verhältnis
4.1/5

S2K has met our expectations bringing our company efficiency and savings through dispatch functions.

Bewertet am 5.5.2017
Sarah K.
Marketing Administrator
Bau, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Workflow efficiency and real time work orders/invoices from field staff using tablets. Paperless processes have improved our operations greatly and increased profitability and communications.

Vorteile: The dispatch board and use of the remote field functions allows our daily operations and workflows to be efficient which is critical to meeting customers needs quickly. Having real time data import into our software makes our communications precise. There are times when we need guidance with the software and Davisware support is excellent. Their response is quick and helpful with friendliness. We have gotten to know some support staff personally and have built friendships due to their genuineness.

Nachteile: The only challenges we face are simplifying the payroll entries processes with labor tracking since S2K does not have a payroll module, but we make it work. Also, the Agreements function works very well, but field entries can be sensitive and detailed especially when setting up for amortizations and making adjustments/credits. However, support staff is always willing to make sure your entry is correct and show you how to correct.

LOVE S2K Dispatch Software

Bewertet am 20.4.2017
Amy D.
Vice President
Bau
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We have been with S2K Software for 7-years now and LOVE IT! Customer Support is always great and very responsive! We were working with paper work orders before and it was always a struggle to locate work orders and customer files. Now all we have to do is look up the customer in S2K and with the auto attach feature all their files are there! HUGE time saver! Just one of the many things we love about the software. S2K has been great for our company!

Vorteile: The ease of looking up customers and their work orders for each location

Nachteile: Can't think of anything at the moment. When we run into issues that we need, they usually get them fixed or added as an option within the software.

The latest and the greatest!

Bewertet am 24.4.2017
Beth S.
Branch Manager
Essen & Trinken, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We went live on Davisware in May, 2012 and have never looked back. Being able to put daily and monthly reports on a scheduler makes it much easier to balance and close out month end. AP and AR functions/reporting is great. Our customers like the convenience of getting an invoice sooner rather than later. We all have issue with our computer system at times, but, the friendly customer service/support staff makes dealing with those issue easier.

Vorteile: A lot! The totals for AR and AP. The data it collects for service and parts. Reporting on the scheduler. Activities.........

Nachteile: I get worried when I see an update in the morning and hope that we have no issues during the day.

Very poor customer service.

Bewertet am 2.9.2016
Sarah S.
Office Manager
Hausmeisterservice, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
2/5
Gesamt
2/5
Benutzerfreundlichkeit
1/5
Eigenschaften & Funktionalitäten
1/5
Kundenbetreuung
1/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Repeat issues, the products do not work the way we had been told they would. Constantly having to ask their support about issues with field service, and the response is slow at best. Updates or new versions usually cause some sort of issue. Typically their support team states, whatever the issue, that it is a problem on our end and then we have to enlist our IT team and pay additional money just to be told by out IT people that it is a software issue.

Vorteile: none come to mind

Nachteile: purchase orders are frustrating and cannot be edited after entry. We always have to find some kind of work around most of the issues that come up.

Over the past 7 years our Davisware experience has been a game changer for our Business, very good.

Bewertet am 16.5.2017
Melvin W.
Purchasing / IT Manager
Einzelhandel, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Office Automation, Integrated process between Departments. End Customer process is great.

Vorteile: Ease of use, Automated features make the process so much more valuable to us. The time saved retrieving reports alone makes a big difference in productivity.

Nachteile: Need more obvious solutions for issues, easier to decipher solutions. I have created issues before simply because I could not find in the program where to solve my problem. I know this is eliminated with more training, but sometimes simple fixes need simple Tab Names.