Voice Interactions

von Interactions

0 Bewertungen
Voice Interactions

Wer nutzt diese Software?

Enterprise customer care leaders that receive over 1,000,000 customer contacts per year.

Durchschnittliche Bewertung

  • Gesamt
  • Benutzerfreundlichkeit
  • Kundenservice
  • Funktionen
  • Preis-Leistungs-Verhältnis

Produktdetails

  • Kostenlose Testversion Nein
  • Kundenbetreuung 24/7 (Live Vertreter)

Angaben zum Hersteller

  • Interactions
  • http://www.interactions.net

Über Voice Interactions

For enterprise customer care organizations looking to expand their self-service capabilities, Interactions provides the only conversational solution in automated customer care to engage customers in a free form dialogue that improves contact center efficiency while delivering an effortless customer experience. Unlike our competitors who have developed rigid solutions that force customers down a specific path, limiting their options as well as their patience.

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Voice Interactions Funktionen

  • Anrufaufzeichnung
  • Anrufprotokoll
  • Call Center
  • Mehrfache Skripts
  • Stimmenanpassung
  • Telefon-Tasteneingabe
  • Text in Sprache (verwandeln)
  • Umfrage-Management
  • Voice-Mail
  • Weiterleitung von Anrufen (Call Routing)

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