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ReferralCandy
Was ist ReferralCandy?
Eine Webanwendung für Kundenempfehlungsprogramme für Online-Shops zur Steigerung des Umsatzes. Integrationen mit Volusion, Shopify, Etsy, BigCommerce, Magento, Amazon Webstore und vielen mehr.
Wer verwendet ReferralCandy?
ReferralCandy ist am besten geeignet für KMUs im eCommerce-Bereich mit mindestens 200 Transaktionen pro Monat.
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ReferralCandy
Bewertungen über ReferralCandy

Easy to use, great customer support!
Kommentare: Awesome!
Vorteile:
Ease of implementation. Ability to send customers the financial rewards automatically. Great support from Jessa.
Nachteile:
not sure I saw something that is a red flag
Recommended!
Vorteile:
We have an excellent experience with ReferralCandy—their support was prompt and efficient.
Nachteile:
We don't think there is a feature we like less about RaferralCandy.
Magnifi RC Review
Kommentare: Despite some of the short comings with tracking, I'm quite happy at the moment. The cost is definitely worth the effort.
Vorteile:
I love how easy it is to implement. Also the customer service is responsive which is helpful for a first time user.
Nachteile:
I wish there were better tracking options. Outside of integrations there aren't too many ways to track performance.
Excellent service and problem-solving by [sensitive content hidden]
Vorteile:
Her attention and willingness to help with an issue we were experiencing was very good and effective.
Nachteile:
We experienced an issue with the mass unsubscription of our clients without any apparent reason
Easy to Use
Vorteile:
Easy to understand and use. Reporting is already provided so it is easier for us to check.
Nachteile:
None at the moment. Support has been great.
super servicce
Kommentare: I think it is good,now it is working -it took some time, but now the future will tell, if it make sense to use in my business.
Vorteile:
It took me some time to set it up, as it didn't work well with my Klayvio integration. But now it is working an referral is made.
Nachteile:
The service Jessa gave, to help me get it implemented.
10/10 Customer Service
Vorteile:
Great customer service! Thanks for all your help.
Nachteile:
Not able to customize the discount code.
Spa & Massage
Kommentare: Excellent. Very easy to use. very good support. Simple API instruction.
Vorteile:
Very easy to use. Intuitive to use. Liked the excellent support
Nachteile:
hmm not sure yet. Need more time, currently all good
Great customer support!
Kommentare: So far so good, I only started to use a few days ago, so currently I'm waiting for the referrals.
Vorteile:
I got answer very fast from the customer support, and they were super helpful!
Nachteile:
The setup is not that easy if you are working with a foreign language which is not listed in their languages.
Good app for referrals
Vorteile:
Simple to use and easy to setup. Support is also good.
Nachteile:
reports can be more informative. Sometimes reward emails land up in spam folder
Great Review App!
Kommentare: So far so good
Vorteile:
ReferralCandy is a simple to use and cost effective app to grow your ecommerce referrals.
Nachteile:
The UI could be a bit cleaner and there could be more functionality for managers
Customer Service
Kommentare: As a brand new user, it's been good so far!
Vorteile:
I am just starting to use this app and had some questions. I love how quickly I get chat responses and most recently the assistance from [sensitive content hidden] was above and beyond. She helped answer all my questions and even edited a product photo for me so that it met the size requirements for the app.
Nachteile:
As a brand new user, it's too early for me to say.
Thanks
Kommentare: [sensitive content hidden]was very helpful once I was able to get a meeting set up.
Vorteile:
We like that referral candy makes it easy to implement and use.
Nachteile:
some of the load times are very slow for the forms that are built into web pages.
Great Value
Kommentare: ReferralCandy has great customer support.
Vorteile:
ReferralCandy has helped us save when it comes to having a referral program to serve our customers.
Nachteile:
Given we have subscriptions, we had a big hiccup with the integration with Recharge that the ReferralCandy team helped resolve. It would have been great if that was already smooth before we launched.
Great Customer Service
Kommentare: The experience has been fine so far. [sensitive content hidden] answered all of my questions and helped me feel confident that this was the right move for me.
Vorteile:
Collecting the customer's data and automating the rewards.
Nachteile:
I do not feel that there are missing features.
Exceptional Customer Service Experience: A Truly Outstanding Team
Kommentare: I want to express my gratitude for the outstanding customer service I recently received, especially from [sensitive content hidden]! She is not only attentive but also incredibly knowledgeable and efficient! She resolved my issues promptly and kept me well-informed throughout the whole process. This level of service exceeded my expectations.Thank you for your exceptional support!
Vorteile:
What I like the most about ReferralCandy is exceptional customer support and ease of use.
Nachteile:
As a subscription-based company, coupons need to be manually applied for advocates.
Good customer service
Vorteile:
I only just started and had trouble setting it up. But I had excellent customer service with both [sensitive content hidden] . They were extremely helpful.
Nachteile:
I found it hard to set up (but I'm also not very techy).
Customer Service Help - Cris
Kommentare: Very good.
Vorteile:
Transferring customers into our newsletter program to include all new sign ups.
Nachteile:
Have not been able to easily transfer customers as of the last 2 weeks.
Great customer service
Vorteile:
I would rate customer support a 10. Very responsive, friendly and speedy turnaround.
Nachteile:
Reporting could be more granular. Also option to easily share from within customer's email is missing.
Great Customer Service
Vorteile:
[sensitive content hidden], the customer support agent that helped me was competent and extremely helpful. She did regular check ups on me until the issue was resolved. I am really happy with her service.
Nachteile:
Maybe the emails that are sent out via referral candy could be customized better in the current branding of the brand. Found that hard to do. Thank you.
Quick and helpful customer service
Vorteile:
It's easy to use and customize. [sensitive content hidden] was very helpful with customer service and responded quickily to my query.
Nachteile:
The integration is still in-progress, but so far, happy with the platform.
Good customer support
Kommentare: [sensitive content hidden] was very helpful and quick handling my support request
Vorteile:
Easy to set up and start using(I'm adding this to surpass the minimum character requirements. You all shouldn't require so many items in a review. Take what you can get, leave everything optional. The minimum character limit is silly and made me want to stop submitting this application.)
Nachteile:
Our business wanted to run multiple different campaigns with different branding, and slightly different rewards. We have to maintain multiple different accounts and manage which account we use with our custom web application in order to make this work. It would be better if we could house and use multiple different campaigns together in a single account.
Great ROI
Kommentare: But overall, the program is great and fulfills its purpose. It has helped us set up an effective referral program that works, and we can easily track referrals and manage payouts. And their customer service is EXCEPTIONAL! They answered questions that I was typing before I even hit send. One of the best customer service experiences I've had to date with a software company. They were extremely fast in responding (within 10 minutes), and [sensitive content hidden] was so helpful and thorough!
Vorteile:
It was easy to use and integrate into my Shopify store and has already paid for itself.
Nachteile:
I would like to have more control over the contents of emails that are sent.
Support was really helpful
Vorteile:
Support was really helpful and hopped on a call with me instantly.
Nachteile:
I have nothing negative to say about ReferralCandy
Customer Support
Vorteile:
[sensitive content hidden] has been very helpful and swift in assisting me with a guest's concern. The case was solved promptly and the guest was happy to confirm that the reward was resent to his Paypal successfully.