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ReferralCandy
Was ist ReferralCandy?
Eine Webanwendung für Kundenempfehlungsprogramme für Online-Shops zur Steigerung des Umsatzes. Integrationen mit Volusion, Shopify, Etsy, BigCommerce, Magento, Amazon Webstore und vielen mehr.
Wer verwendet ReferralCandy?
ReferralCandy ist am besten geeignet für KMUs im eCommerce-Bereich mit mindestens 200 Transaktionen pro Monat.
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ReferralCandy
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Bewertungen über ReferralCandy
Customer service is great!
Vorteile:
The product is easy to use and team is incredible. We love that the themes are super easy to customize and change. [SENSITIVE CONTENT HIDDEN] was super understanding that our business is going through a critical time with COVID and is super responsive.
Nachteile:
Themes feel a bit hard to access through the portal.
In Betracht gezogene Alternativen:
Best Support!
Kommentare: The Support with the guys is incredible, today I was attended by [SENSITIVE CONTENT HIDDEN] and she was very kindly! Even she call me to another side of world to explain some things
Vorteile:
The most important feature is you can setting up all text. I´m understanding a checking the software yet.
Nachteile:
Where are the dashboard for each advocate can see it own tracking of rewards, use of personal links, goals accomplish and statistics ?
Specific review to address excellent customer service by [SENSITIVE CONTENT HIDDEN]
Kommentare: Haven't started using it yet. But I think our loyal customers will help us spread the word about us and help grow our database.
Vorteile:
The program is relatively easy to set up and get started. However, don't rush make ourself know with the consequences of certain settings.
Nachteile:
Although the software is relatively straightforward, I had many questions about reward setting and other areas of the software. Only once you get really deep into the software certain consequences become clear or start raising questions. I think the reward setting page could be more clear. If you want I am willing to give you more detailed information and input. I think it would help to add a calculation model feature that can be used to simulate what cost/benefit a certain reward will have. Ie. what does a reward cost and what is the benefit. I made this in Excel now, and it was really useful. I have had frequent contact with your customer service officer [SENSITIVE CONTENT HIDDEN]. Her help has been very friendly, fast and accurate. In my opinion she's doing a great job!
Platform needs tweaks but worth it
Vorteile:
Customer support is fantastic! [sensitive content hidden] is always available to answer my questions despite the time difference. We love that it syncs with Klaviyo.
Nachteile:
Customized landing pages are painful. They require ultra specialized web devs to tweak more than just the plain text. If you want the actual look/feel of the email to be different at all, you will need a web dev to do it.
Recommended!
Vorteile:
We have an excellent experience with ReferralCandy—their support was prompt and efficient.
Nachteile:
We don't think there is a feature we like less about RaferralCandy.
