--- description: Detaillierte Informationen über TherapyNotes, LLC zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: TherapyNotes, LLC Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Praxissoftware für Psychotherapie](/directory/30217/mental-health/software) > [TherapyNotes, LLC](/software/118981/therapynotes-com) # TherapyNotes, LLC Canonical: https://www.capterra.com.de/software/118981/therapynotes-com Seite: 1 / 40\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/118981/therapynotes-com?page=2) > Von über 60.000 Fachkräften im Bereich psychische Gesundheit geschätzt, hilft die EHR-Software TherapyNotes Therapeut\*innen bei der effizienteren Verwaltung ihrer Praxen. > > Bewertung: **4.7/5** von 972 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet TherapyNotes, LLC? Verhaltensmedizinische Praxen, sowohl niedergelassene Ärzt\*innen als auch große Organisationen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.7/5** | 972 Nutzerbewertungen | | Bedienkomfort | 4.7/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.7/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.6/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.5/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: TherapyNotes, LLC - **Region**: Horsham, USA - **Gegründet**: 2012 ## Gewerblicher Kontext - **Startpreis**: 69,00 $ - **Preismodell**: (Kostenlose Version verfügbar) (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Vereinigte Staaten ## Funktionen - Abrechnung & Rechnungsstellung - Anfangsbeurteilung - Anpassbare Formulare - Anpassbare Vorlagen - Ansprüche nachverfolgen - Behandlungsplanung - Berichterstattung / Analyse - Berichterstattung und Statistik - Compliance Management - Confirmations/Reminders - Dokumentenmanagement - EMR / EHR - EPCS Compliant - Elektronische Ansprüche - Elektronische Rezepte - Elektronische Zahlungen - Entscheidungsunterstützung - Erinnerungen - Formelsammlung-Management - Fortschritt-Notizen - Für medizinische Zwecke - HIPAA konform - Kalenderverwaltung - Kundenportal - Medication Alerts/Warnings - Medication Management - Medikamenten-Historie - Medizinische Abrechnung - Mehrere Standorte - Mobiler Zugriff - Online-Zahlungen - Online-Zeitplanung - Patienten-Aufnahme - Patientenkommunikation - Patientenportal - Personalverwaltung - Rechnungsmanagement - Reklamationsabwicklung - Remote Treatment Planning - Schadensprüfung - Sicheres Versenden von Nachrichten - Telemedizin - Terminplanung - Terminverwaltung - Therapy Notes - Verwaltung von Patientenakten - Videokonferenzen - Wiederkehrende Termine - Zahlungsabwicklung - Übungs-Management ... und 13 weitere Funktionen ## Integrationen (3 insgesamt) - Google Calendar - Microsoft Outlook - iCloud ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Praxissoftware für Psychotherapie](https://www.capterra.com.de/directory/30217/mental-health/software) ## Ähnliche Kategorien - [Praxissoftware für Psychotherapie](https://www.capterra.com.de/directory/30217/mental-health/software) - [Software für elektronische Patientenakten für die Psychiatrie](https://www.capterra.com.de/directory/32655/psychiatry-electronic-medical-records-%28emr%29/software) - [Terminplaner Software](https://www.capterra.com.de/directory/30757/appointment-scheduling/software) - [Software für ambulante Pflege](https://www.capterra.com.de/directory/10036/home-health-care/software) - [Rezept Software für Ärzte](https://www.capterra.com.de/directory/30975/eprescribing/software) ## Alternativen 1. [EHRYourWay](https://www.capterra.com.de/software/118789/ehr-your-way) — 4.9/5 (529 reviews) 2. [TheraNest](https://www.capterra.com.de/software/130400/theranest-mental-health) — 4.4/5 (1056 reviews) 3. [SimplePractice](https://www.capterra.com.de/software/130710/simplepractice) — 4.6/5 (2828 reviews) 4. [Jane](https://www.capterra.com.de/software/178984/jane-app) — 4.8/5 (536 reviews) 5. [Valant EHR Suite](https://www.capterra.com.de/software/81298/valant-behavioral-health-ehr) — 4.2/5 (339 reviews) ## Nutzerbewertungen ### "Great Therapy software" — 5.0/5 > **Kristin** | *9. April 2026* | Medizinische Praxis | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Therapy Notes is a great all around EHR/EMR/RCM software. It is focused on mental health/therapy and does a great job for the clinician being an easy to use and navigable site. The RCM piece of it is simple and does the job. > > **Nachteile**: It would be nice to be able to have more information on claim rejections and how to resolve the issue within the software. > > We have had a great overall experience with therapy notes and would highly recommend it to any practice\! ----- ### "We Love Therapy Notes" — 5.0/5 > **Heather** | *31. März 2026* | Psychische Gesundheitsfürsorge | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Therapy Notes is so easy to use \& user friendly\! We have never had any trouble teaching a new employee how to schedule, they have always caught on within minutes. > > **Nachteile**: Nothing. No complaints at all. The Therapy Notes platform is setup wonderfully. You can leave notes in a patient's chart, in their appointment alert box etc. There are also note sections for billing and patient info. > > Wonderful\! It has never given us any trouble and our team as a whole loves it\! I have worked with Therapy Notes for 4 years now and it has always been consistent and easy to navigate\! ----- ### "Clinicians and Small Practices Beware\!" — 1.0/5 > **Michelle** | *20. März 2026* | Psychische Gesundheitsfürsorge | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: It helps me keep my client panel organized by bringing documentation, scheduling, and client information into one system, making day-to-day practice management more manageable and efficient. > > **Nachteile**: Billing has been unreliable. Claims were marked as sent but never transmitted due to a clearinghouse error, resulting in over $2,000 in lost reimbursement. The issue was not identified in time, and I was required to manually reconstruct and fax claims. Reimbursement efforts have involved prolonged follow-up despite paying for this service. > > I have been a TherapyNotes user and paying customer for claims submission and clearinghouse services for four years, and my recent experience with a claims issue has been extremely disappointing. Given that this is not the first clearinghouse issue I have encountered with this platform, it raises broader concerns about reliability and accountability. Due to a clearinghouse error affecting claims submitted through the TherapyNotes system, multiple claims were never received by the payer, resulting in over $2,000 in lost reimbursements for services I had already provided. By the time the issue was identified, the claims had fallen outside the payer’s timely filing window. What makes this particularly concerning is that these claims were marked as successfully sent within the system, creating the impression they had been properly transmitted when they had not. Because the issue was not identified in time, my ability to resolve it within the required timeframe was limited. When the issue was finally identified, the responsibility for correcting it was placed entirely on me as the provider. I was required to reconstruct claims, navigate appeals, and manually fax submissions. While TherapyNotes provided a document to support faxing, the burden of correcting the error and attempting to recover payment remained with me, despite having paid for a service intended to handle claims transmission. Communication around this issue was also inconsistent. We received an email in February 2026, but after speaking with another TherapyNotes user, I learned she did not receive any notification or the fax document, which raises concerns about how broadly and reliably this issue was communicated. There was also no initial offer to reimburse the claims that were never transmitted, leaving me paying for a service that was not performed. The ongoing runaround in trying to obtain reimbursement has been the most frustrating part of this process. Support staff were initially courteous, but communication became increasingly vague and, at times, evasive. I have been working with both a support supervisor (Heather) and a representative from the sales team (Lymari), as those departments are not connected. This required managing communication across multiple channels and resulted in confusion and, at times, conflicting responses. After multiple exchanges, I was issued an $11 credit, but I am still seeking reimbursement for the July 2025 subscription fee of $78.37. I was told that full monthly reimbursements are not typically provided for claims-related issues, but this is not a typical issue. The system failed to transmit claims that were marked as sent, the error was not identified in time, and I was required to manually complete the work the service was intended to perform. As of March 20, 2026, the request has been re-escalated with no resolution. At this point, the continued back-and-forth over a clear service failure, without acknowledgment of responsibility, is unreasonable. For clinicians running small practices, failures like this have real financial consequences. A system designed for billing and claims submission should not create this level of risk or shift the burden onto providers to repeatedly follow up and correct errors they did not cause. ----- ### "Get your life back\!" — 5.0/5 > **Maria I.** | *15. Juni 2026* | Psychische Gesundheitsfürsorge | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: What can I say? What you pay for this program gives you more than value for your money. It gives you peace of mind. The customer support is incredible. You get the talk to real people, not AI. The app is easy to use and you can start the same day you start working away seamlessly. It is always updating with great new features and the ones already there make your life so much easier\! When there are any bugs, they are always there to listen and make it right immediately. I always know when there is a problem because the client support system they have keep you on the loop. Their reports are no nonsense. You get what you want and if you can't find it, call them. Someone will literally answer and get you what you need. I can't see myself using anything else ever\! > > **Nachteile**: There is nothing I can't like about therapy notes. I wish they would expand to spa ware. If they would I would so change the one I am using for my holistic spa practice\! > > I can only tell you that I have a life back. Customer service makes all the difference when you can talk with someone. ----- ### "THERAPY NOTES IS THE BEST THERAPIST BILLING SYSTEM ON THE PLANET" — 5.0/5 > **Gary** | *9. Juli 2026* | Psychische Gesundheitsfürsorge | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Therapy Notes is an excellent billing system. It's very simple yet very complex. Best of all is the available 24/7 customer service. And, the customer service representatives are all in the United States. English is their first language. They're easy to understand for this hard of hearing billing novice. Therapy Notes has the best customer service this side of Apple. These people know their stuff and have easily resolved all issues I've faced over the last couple of years. > > **Nachteile**: Zero negatives. This is an exceptionally well-designed therapy billing system done by people who know what they're doing. > > Zero complaints. Heaps of positives. Rarely do you have to wait for help on the phone more than a couple of minutes. ----- Seite: 1 / 40\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/118981/therapynotes-com?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/118981/therapynotes-com) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten