TherapyNotes

Wer verwendet TherapyNotes?

Verhaltensmedizinische Praxen, sowohl niedergelassene Ärzt*innen als auch große Organisationen.

Was ist TherapyNotes?

TherapyNotes wird von mehr als 60.000 Fachkräften im Bereich psychische Gesundheit genutzt und unterstützt Verhaltenstherapeut*innen bei der effizienten Verwaltung ihrer Praxen durch eine nutzerfreundliche, sichere Plattform für Notizen, Abrechnung, Terminplanung und mehr. TherapyNotes vereinfacht die administrative Arbeit und gibt Ärzt*innen mehr Zeit und Energie, sich darauf zu konzentrieren, ihre Patient*innen effektiv zu betreuen.

TherapyNotes – Details

TherapyNotes

https://www.therapynotes.com

Gegründet 2012

TherapyNotes – Kostenübersicht

TherapyNotes bietet eine Gratisversion und eine kostenlose Testversion. Die kostenpflichtige Version von TherapyNotes ist ab 49,00 $/Monat verfügbar.

30780
30782
30783
30784
30785
30780-thumb
30782-thumb
30783-thumb
30784-thumb
30785-thumb

Startpreis

49,00 $/Monat

Kostenlose Version

Ja

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Training

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

TherapyNotes Funktionen

Arzt-Abrechnungssoftware
Angebote / Schätzungen
Anpassbares Dashboard
Code- & Gebühreneintrag
Compliance-Verfolgung
Mahnwesen-Management
Rechnungshistorie
Schadensabwicklung
Schadensprüfung
Überprüfung des Versicherungsschutzes
Überweisungsbescheid
Übungs-Management
Compliance-Verfolgung
Diagramm-Erstellung
Elektronische Rezepte
HIPAA konform
Handschrifterkennung
ONC-ATCB zertifiziert
Self-Service Portal
Sinnvolle Nutzung zertifiziert
Sprach-Erkennung
Terminplanung
Anfangsbeurteilung
Behandlungspläne
Compliance-Verfolgung
EMR / EHR (elektronische / medizinische Gesundheitsberichte)
Einzel-Anbieter-Praxis
Elektronische Rezepte
Medizinische Abrechnung
Mehrfach-Anbieter-Praxis
Mitarbeitermanagement
Reklamationsabwicklung
Self-Service Portal
Stationärer / Haus-Patient
Termin-Erinnerungen
Terminplanung
Compliance Management
Elektronische Ansprüche
Fall-Management
Formularverwaltung
Kundenmanagement
Nachverfolgung der Anspruchsresolution
Nachverfolgung von Eigenbeteiligung & Selbstbehalt
Papierbasierte Ansprüche
Sachverständigen-Management
Verwaltung der Zahlenden
Öffentliche Verwaltung

Der Softwareanbieter hat diese Information nicht vervollständigt.

Abrechnung & Rechnungsstellung
Arzt-Management
Drag-and-Drop
HIPAA konform
Mehrere Standorte
No-Show-Nachverfolgung
On-Call-Pläne
Personalverwaltung
Self-Service Portal
Terminplanung
Verwaltung von Patientenakten
Wiederkehrende Termine

TherapyNotes – Nutzerbewertungen

Zeigt 5 von 553 Nutzerbewertungen

Gesamt
4,7/5
Benutzerfreundlichkeit
4,7/5
Kundenservice
4,7/5
Funktionen
4,4/5
Preis-Leistungs-Verhältnis
4,6/5
Madison (madi) M.
Therapist
Psychische Gesundheitsfürsorge, Selbstständig
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 18.1.2020

"Phenomenal Customer Care!"

Kommentare: Therapy Notes consistently provides me with excellent customer service, quick solutions, and supportive information. I have easily gained more in value than the monthly expense, and it is with a great ease of mind that I use them to support myself and my clients. Thanks for all your hard work!

Vorteile: +Quick Responses +User friendly +Flexible +Easy to learn +Receptive to feedback

Nachteile: -Cost (but still worth it) -No tele-health/online therapy options or direct client scheduling (yet)

Antwort des Softwareanbieters

von TherapyNotes an 20.1.2020

Thanks for the glowing review! There actually is client self scheduling. Call us and we will wall you through setting it up. Thank you!

  • Quelle des Nutzers 
  • Bewertet am 18.1.2020
David D.
Psychotherapist
Krankenhausversorgung & Gesundheitswesen, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 15.6.2020

"TherapyNotes customer review by a Psychotherapist in Private Practice."

Kommentare: TherapyNotes has become an integral part of running my psychotherapy private practice. Practically, it lets me expedite payment and submission of claims to insurance companies, has allowed me to automate and streamline the more cumbersome accounting, chart keeping, and record keeping tasks of running a business, as well as a therapy practice in particular. Aside from the platform allowing me to keep as robust records and charts as is required for any individual case, their biggest selling points are their blog and customer service; their blog is updated frequently with immensely useful information on any aspect of running a psychotherapy practice. TherapyNotes Customer Service is stellar; the replies, even to complex requests or questions, are immediate (typically within two hours) and informative with step-by-step, helpful answers. I’d highly recommend the platform to any health care clinician wanting to automate and better manage their practice.

Vorteile: Ease of use, automation of time-consuming tasks, their frequently updated blog of helpful industry information, Customer Service.

Nachteile: Integrated Telehealth, which they are currently in the process of implementing.

Antwort des Softwareanbieters

von TherapyNotes an 18.6.2020

Thank you David for the 5-star review! Our new telehealth platform has been well received and works great! I encourage you to give it a try. Thanks!

  • Quelle des Nutzers 
  • Bewertet am 15.6.2020
Doug G.
Psychologist
Psychische Gesundheitsfürsorge, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    2/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    2/5
  • Kundenbetreuung
    1/5
  • Preis-Leistungs-Verhältnis
    2/5
  • Wahrscheinlichkeit der Weiterempfehlung
    1/10
  • Quelle des Nutzers 
  • Bewertet am 11.3.2018

"Disappointed after 3 years with the platform"

Vorteile: Good documentation management. Well-designed for use with families and minors. Billing features met my needs as a practitioner not accepting insurance.

Nachteile: Infrastructure problems abound with TN. There was a multi-day service outage in the summer of 2017, with little communication from the company to customers during the outage and no compensation for the downtime. In December 2017/January 2018, I finally lost my patience with the platform when the company decided to implement a major change in the database mid-week and the database upgrade destabilized the platform resulting in more downtime. Regarding the software... Your notes will be top-quality notes, but they will take you forever to write because the workflow is overly rigid. There is no way to customize what questions are asked in intake notes, progress notes, termination notes, etc. Text fields are too small, and only unformatted text is permitted. File attachments cannot be added to notes. There is currently no way to use the patient portal to have clients fill out forms, pay bills, send/receive documents, and perform secure messaging. No mobile app. No two-way sync with calendars means constantly having to check two calendars. 10 MB limit on file uploads. I was on the platform for almost 3 years and saw only very minimal feature enhancements/additions. And get ready for a very poor user experience when you decide to leave the platform; plan to basically download thousands of resources manually with no help from the dev team. When I sent feedback to the dev team on my way out, they defended their poor design choices and offered kludgy workarounds rather than listen.

  • Quelle des Nutzers 
  • Bewertet am 11.3.2018
Jennifer L.
Qualified Supervisor/Therapist
Psychische Gesundheitsfürsorge, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Bewertet am 17.5.2020

"My Love/Hate Relationship with This Software"

Kommentare: As a therapist, sometimes I feel like being with TN is akin to staying in a bad relationship. They don't actually promise anything but I keep staying because I keep hoping/believing they're going to come through one day and offer these features (i.e. fillable client intake forms that transfer the data into my intake note, a mobile app, and a two-way calendar). TN is also charging the same amount of money or in some cases more money as other EHRs that do offer these simplistic features. One good thing is that they did lower the price by $10 per month for solo practices, but I am already paying $79 per month for myself and one intern. That price will increase by $20 per month for every intern I supervise, and I currently have ten prospective interns waiting in the wings. You do the math.

Vorteile: The good: First, TherapyNotes has outstanding customer service. The staff is friendly, knowledgeable, and able to troubleshoot issues within minutes after I've wrestled for hours trying to figure out what I'm doing wrong. Secondly, ease of billing. I have been with this service since 2015 and I've tried about four other EHR products, but I keep coming back to TN because of the ease of billing. All you have to do is input the client's insurance information and once you complete a note, you just press a button and the claim is sent out. With other EHRs, I still had to fill out my own claim forms, which I didn't know how to do. Because TN makes it so simple, I have decided to stay with them. Getting paid is pretty important, so I suppose this would be the single greatest value for me as far as this software is concerned.

Nachteile: The bad: They consistently refuse to provide the simplest of features requested by their users. I am intentionally using the word "refuse" because it is clearly a choice made by TN. I asked TN in September 2016 if they would EVER implement an electronic intake form. TN told me they were "working on it" and gave me an estimate of December 2016. It actually didn't happen until several months later, and when they finally revealed it, it was so disappointing. All they did was give us the ability to upload a form to the portal so a patient could download it, fill it out, and then upload it back. This means I still have to go through the time consuming task of manually typing everything the client wrote into the intake form on my end. When TN released this feature, they were so excited, as if it were the most amazing feature they've ever rolled out, completely oblivious to the fact that this "feature" is not much different from me emailing my intake form to a client. Apparently TN thinks it's still 2003. Several users left comments on the announcement post telling TN this is NOT what we were waiting for. As of May 2020, we are still waiting.
TN also doesn't have a mobile app, while most other EHRs do. As someone else stated, there is no two-way calendar integration. I'd also like to see a way for me to document supervision meetings with my interns. Right now I have to create a separate client account for each of my interns to keep track of supervision meetings.

Antwort des Softwareanbieters

von TherapyNotes an 20.5.2020

Thank you for the review, Jennifer. We have a team of full-time developers working on TherapyNotes, and we are adding new features and improvements as quickly as we can, and the portal has been of significant priority. In addition to the Patient Information Form, we recently released the Patient Contact Form, and more forms and portal features are in development now. It is certainly not a matter of us refusing to add features, it's just a matter of getting to everything we want to accomplish.

  • Quelle des Nutzers 
  • Bewertet am 17.5.2020
Micheal frances S.
Owner and Psychotherapist
Psychische Gesundheitsfürsorge, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 6.2.2020

"Therapynotes is true to the promises it makes to customers"

Vorteile: I run a small practice and I do most of my own billing, scheduling and of course documentation of my client's progress. This program is comprehensive and easy to use. What really makes this company better than the others in the field is their customer service. Plainly speaking the other companies I've tried offered little or no useable customer service, which resulted in my getting "stuck" on how to use their systems - and having to wait several hours or even days to get an answer on how to use a particular feature.

Nachteile: Compared to other programs I have used, Therapynotes just doesn't have things I dislike.

  • Quelle des Nutzers 
  • Bewertet am 6.2.2020