SutiExpense

Easy and Functional

Kommentare: We were looking for a custom solution and Suti was able to meet that need. They were quick to respond and seem to always have a solution.

Vorteile:

Ease of use. Suti was great to work with to meet our needs. Our end users love the multiple ways of getting receipts into the system.

Nachteile:

I don't really have Cons, but if I had to come up with something it would be that the ADMIN section can be a little confusing. Could use more pop ups to explain what some of the settings actually control.

Brought our Expense Process into the 21st century

Kommentare: Extremely positive. We went from a paper based form to fully electronic in a very short period of time. The change management aspect was easy compared to other changes we have implemented. Strong support from the vendor, a dedicated support person who understood our business. This has lead to us processing expense payments in a quicker and more accurate manner.

Vorteile:

The ease of Implementation both from a user perspective and also the technical integration into Great Plains. Working with SutiExpense, we were able to get the product up and running in no time. They were able to implement the various tax processing we needed for Canada which other providers could not do or could not do easily. Pricing model was flexible and worked well for us enabling us to keep costs down.

Nachteile:

We may still be in the honeymoon process but to date we have not found any real cons. We had some minor hiccups with the implementation but support from the vendor was very good and helped us work through the issues. Some issues with the approval process but most of these were due to staff not be fully trained.

Better than spreadsheets

Kommentare: Overall good, but there are several inconsistencies within the logic of the program.

Vorteile:

It allows you to send receipts right to a holding place for consolidating later.

Nachteile:

Sometimes a challenge to see or find receipts from tiny postage stamp size pictures.

SutiExpense is worth the expense

Vorteile:

Ease of Use User Friendly Mobile app works great and allows you to review, approve and process expenses

Nachteile:

Categories could be further broken down Editing in mobile app is a little cumbersome

end user functional review

Kommentare: I found it clumsy at startup, but after the first two or three reports I found it much more convenient than doing the old paper reports. Suti and I are friends now.

Vorteile:

the 'app' version is surprisingly easy to use and friendly. I use this generally for creating new reports and submitting manual receipts for re-imbursement. I also like the ability to send receipts via email and use both the app submitted and emailed receipts when I create my reports. I generally do reports right away now when the expenses occur rather than accumulating them like I used to when I submitted on paper.

Nachteile:

Managing the images is a little clumsy some times, particularly if I need to 'call out' two different expense categories on a single receipts. I would like to have the ability to 'annotate' the images, circle things, make comments on the image.. And I would like to be able to create my own 'categories' as long as I give a GL department and account. I submit a lot under 'miscl' and it's hard to annotate where it should be charged.