--- description: Detaillierte Informationen über Successware zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Successware Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Field Service Management Software](/directory/10009/field-service-management/software) > [Successware](/software/118860/successware21) # Successware Canonical: https://www.capterra.com.de/software/118860/successware21 Seite: 1 / 4\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/118860/successware21?page=2) > Software für die Dienstleistungsbranche zur Verwaltung von Mitarbeiterdisposition, Kundeninformationen, Vertragsverwaltung, Rechnungsstellung, Verkaufs-Leads usw. > > Bewertung: **4.1/5** von 77 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Successware? SuccessWare21 konzentriert sich auf Unternehmen mit fünf bis über 100 Technikern in den Bereichen HLK, Sanitär und Elektrik für Wohngebäude. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.1/5** | 77 Nutzerbewertungen | | Bedienkomfort | 3.6/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.4/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.0/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 3.8/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 70% | (7/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Successware - **Region**: Clarence, USA - **Gegründet**: 1995 ## Gewerblicher Kontext - **Startpreis**: 190,00 $ - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500 - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Kanada, Vereinigte Staaten ## Funktionen - Abrechnung & Rechnungsstellung - Alarmfunktion / Benachrichtigungen - Angebote / Schätzungen - Arbeitsauftragsverwaltung - CRM - Elektronische Unterschrift - Elektronische Zahlungen - Fotoerfassung - GPS - Gerätenachverfolgung - Inventarverwaltung - Job-Management - Job-Planung - Kontakt-Datenbank - Kundendatenbank - Kundendienst-Historie - Kundenmanagement - Mobile App - Mobiler Zugriff - Online-Zeiterfassung - Real-Time Updates - Rechnungsmanagement - Routing - Techniker-Management - Terminplanung - Timesheet Management - Versandmanagement - Vertrags-/Lizenz-Management - Wartungsplanung - Zahlungsabwicklung - Zahlungseinzug im Außendienst - Zeitverfolgung ## Integrationen (4 insgesamt) - CompanyCam - Dropbox Business - Podium - QuickBooks Payroll ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support ## Category - [Field Service Management Software](https://www.capterra.com.de/directory/10009/field-service-management/software) ## Ähnliche Kategorien - [Field Service Management Software](https://www.capterra.com.de/directory/10009/field-service-management/software) - [Software für die Disposition von Wartungspersonal](https://www.capterra.com.de/directory/30059/service-dispatch/software) - [HVAC Software](https://www.capterra.com.de/directory/30107/hvac/software) - [Sanitär Software](https://www.capterra.com.de/directory/30673/plumbing/software) - [Elektriker Software](https://www.capterra.com.de/directory/31006/electrical-contractor/software) ## Alternativen 1. [Synchroteam](https://www.capterra.com.de/software/129634/synchroteam) — 4.4/5 (95 reviews) 2. [Jobber](https://www.capterra.com.de/software/127994/jobber) — 4.6/5 (1435 reviews) 3. [FieldPulse](https://www.capterra.com.de/software/153475/fieldpulse) — 4.6/5 (425 reviews) 4. [mHelpDesk](https://www.capterra.com.de/software/77264/mhelpdesk) — 4.3/5 (824 reviews) 5. [Kickserv](https://www.capterra.com.de/software/122541/kickserv) — 4.4/5 (387 reviews) ## Nutzerbewertungen ### "Essential Product" — 5.0/5 > **Kim** | *23. Juni 2022* | Versorgungsunternehmen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: As of writing this review, they are implementing and migrating users to the Successware 2.0. It will be even more user friendly than previously. It will allow our technicians to present more to the customer and make more notes for the back office staff in a more timely and easier manner. > > **Nachteile**: I would like to be able to merger our Excel version of our price book directly into Successware. I am not sure if that would be possible. > > We have thousands of customers, there was a time were we had to keep paper records of every job. Now, the technicians have all the customers information at their fingertips, out in the field, right there on the job. ----- ### "Try it you will love it\!" — 5.0/5 > **Judi** | *14. August 2019* | Bau | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Almost intuitive software. Adore spell check\! After 16 years using the historical data is amazing. Can find answers before clients even know how to ask. Have work history for years of reference. Can roll all the location history over to new owners of properties. Easy to edit and make changes. > > **Nachteile**: I have to manually move jobs on the dispatch board job by job...I'd like to be able to highlight and move jobs not done for the day to next day so I don't lose them 'in the past' and wonder did we get that job done. Technicians have difficulty understanding the difference between a job number and a call number...but that's an education issue. > > Prior to Successware21 we were hybrid QuickBooks and paper. Very small company struggling to get it together. Successware21 made it possible to achieve the business success we risen to...could never have done it. CPA complains occasionally but he understands my joy is with the front end of the system....would never ever go back or to another software program. Aint broke not changing. ----- ### "Poor Review" — 3.0/5 > **Mark** | *21. August 2019* | Verbraucherdienste | Empfehlungsbewertung: 2.0/10 > > **Vorteile**: Full service software that had accounting function integrated > > **Nachteile**: obsolete, the software is dated. Virtually impossible to find a unicorn that already knows how to use the software, and cost a lot to constantly train. The mistakes made from lack of training are costly, and there is virtually no real training available worth a dang. The training portion is a scam, better to pay and force someone to read the dang manual. > > I would not recommend this company for any plumbing or AC company to use. Only forced to by the scam of the franchise partnerships it made because it gave franchise visibility into the franchisee. compared to modern software with vision and progression, the software is not worth the money. ----- ### "SuccessWare Fan" — 5.0/5 > **Devry** | *22. August 2019* | Bau | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I really enjoy the enormity of the software program and that is all inclusive to every aspect of our industry. > > **Nachteile**: I don't think there is anything that I personally don't like about SuccessWare. What I think some companies find is that due to the enormity of the program and the way that everything flows together if they don't stick with it or are not confident in their training it can be very easy to become frustrated. So the very thing that I love most about the program is also what I feel people find the most difficult. I guess if I could come up with something I wish had a tiny bit more flexibility it would be the Agreements. I do wish they were a bit more editable after they were activated. One other thought and it is not a con, but the way we can access location documents would be kind of cool if they implemented that same thing with the payables and we were able to connect and view payable invoices too. > > SuccessWare allows us to run all aspects of our business in one central location. It is the centralized mother ship of our company. It is so convenient to have everything in one place. ----- ### "SW Feedback" — 5.0/5 > **Debbie** | *14. August 2019* | Verbraucherdienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I like the accounting , call taking and ispatch features. > > **Nachteile**: Running Reports to retrieve information. It may be a matter of training and taking the time to learn. I have attended the training class in Phoenix, but have not been able to implement other than a few items since I have returned. > > I implemented SW at my last place of employment and set up financials at my current position. I feel SW is very user friendly and is very helpful for inside staff and the field staff as well. ----- Seite: 1 / 4\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/118860/successware21?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/118860/successware21) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten