Was ist Successware?
Software für die Dienstleistungsbranche zur Verwaltung von Disposition, Kundeninformationen, Servicevereinbarungen, vollständiger Buchhaltung, Verkaufs-Leads und mehr. SWRemote ist eine mobile Außendienstlösung, die es Technikern ermöglicht, ihre Aufträge komplett vor Ort zu erledigen, einschließlich Zeitstempeln, Rechnungsstellung und Zahlungsabwicklung, die alle in Echtzeit in SuccessWare21 synchronisiert werden. Umfassende Betriebs- und Buchhaltungsberichte ermöglichen dir, das Geschäft zu analysieren und zu verwalten und höhere Gewinne zu erzielen.
Wer verwendet Successware?
SuccessWare21 konzentriert sich auf Unternehmen mit fünf bis über 100 Technikern in den Bereichen HLK, Sanitär und Elektrik für Wohngebäude.
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Bewertungen über Successware
Robust, but there's a learning curve
Kommentare: Overall I like the program and all it has to offer our business.
I like that we can handle so many parts of our business with this software, from invoicing to our customer database; a wide range of reports from equipment installed to job costing. I appreciate it being hosted in the cloud so that I can access all our files from anywhere as long as I have internet access.
It looks and feels a bit antiquated. It's not very intuitive. Could use a facelift.
In Betracht gezogene Alternativen:
Kommentare: Some users have difficulty navigating the software with due process, meaning they cannot follow all of the guidelines we have set in place and user errors do happen. I'm sure this is common with any software.. Overall good experience, can export invoices, track phone calls, and follow jobs to close.
This software can be great for the right business and individuals. The processes we've put in place within Successware21 couldn't really be done for our business with any other software on the market. I'm not saying Successware21 is amazing because it's not, but as an an individual I prefer the old-school style of data reporting essentially tabular data models. The combination of the styling and the specific business solution it provides would be what I like most about the software.
There are some limitations within the boundaries of the developers who created the software.. Such as we've had problems adding simple HTML img tags to the automated Successware21 customer emails. And, we've had to customize a few integrations for our PBX system.
Kommentare: I would not recommend this company for any plumbing or AC company to use. Only forced to by the scam of the franchise partnerships it made because it gave franchise visibility into the franchisee. compared to modern software with vision and progression, the software is not worth the money.
Full service software that had accounting function integrated
obsolete, the software is dated. Virtually impossible to find a unicorn that already knows how to use the software, and cost a lot to constantly train. The mistakes made from lack of training are costly, and there is virtually no real training available worth a dang. The training portion is a scam, better to pay and force someone to read the dang manual.
Best software for a growing HVAC company
Kommentare: Our experience has been exceptional. The initial learning curve can be steep but the rewards are endless. We have been using this software since 2014 and have never regretted the decision.
The most beneficial part of the software is the integrated accounting and the reporting that comes with it. We are able to see how the business is doing on a daily basis, and compare it to our goals and KPI's. The reporting has endless possibilities - there are standard reports, but you can also build your own reports if there is something specific you want.
We are looking forward to the updated look and feel of the software that they are currently working on.
Great all-inclusive program
Kommentare: Compared to the bare-bones program we used previously, this has allowed us to streamline our office tasks and stay on top of job cost. It was a bit of a learning curve to get going with it in the beginning 6 years ago, but I am so used to it now and love it!
I really like to have all aspects of the job coordinated within SW21. From the scheduling, to the billing, to the vendor invoices, it all ties together centered around the job. I think the accounting program within SW21 is very efficient.
There are a few small things I would like to see tweeked but not enough to have called about it. For the most part, I am very happy with the program