AutoRaptor CRM

Kommentare: Aside the Cons, my experience has been positive. I can check updates on my phone, log in early or adjust my hours as needed. the ability to document everything is probably my favorite part.

Vorteile: The app makes this software accessible and convenient everywhere, even on the go. Being able to respond to customer inquiries and staying organized has never been easier.

Nachteile: Allowing the customer to submit contact information without a name can be tough. Also when two people inquiring for the same deal can get confusing too. For example, a husband can make an inquiry and a day later the wife makes the same inquiry, and then I'm contacting the two without realizing they are one.

Kommentare: I've been using Auto Raptor for many years now and in the interim have changed offices within my company that required me to use many other CRM software. So far I like Auto Raptor better than all the others.

Vorteile: As we all know, Software functionality is more based on how well the end user and the designer think alike. If the thought process of the designer and the end user are similar, functionality for the end user is smooth and flawless. If not, they will eventually try to find something they get along with better. I concur with the designer's ideas of what is user friendly and useful information. The best part is the support I get when I need help. The support team is the most amazing team I have ever worked with. Fast, very accurate and very friendly. I've never experienced anything better.

Nachteile: Like all software, it is always a work in progress. If it were not for the support team and their amazing attention to my speedy needs, I would complain about occasional changes to the usability of the software, however because of the support team, I can't think of anything I would like to complaine about.

Kommentare: We were on an Archaic CRM before this one so anything was an upgrade from that but this CRM surpassed my expectations. From the 700Credit Integration to being able to see my inventory move around in real time, it is definitely a well put together software.

Vorteile: Ease of Use
Functionality & Design
Services Offered
One Stop Shop
700 Credit Integration
Overall Put Together Software

Nachteile: There aren't any cons that I can think of at this time. I thoroughly enjoyed using this software as of right now.

Kommentare: Use this every day, all day. Track activity, sales, trends, everything with this. The best thing about it is the amazing customer support.

Vorteile: Easy to use. Works with our other software at the dealership. Easy activity tracking. Quick help from customer support.

Nachteile: Doesn't merge contacts as accurately as would like. Search function is temperamental. If updates are done it usually messes up something else.

Kommentare: its outdated and is not as easy to use as other new software. The new systems like route one with updated versions put everything under the same category with alot less hassle and extra work that only makes my job more difficult vs just allowing me to focus on my sales, im getting called in the office and chewed out over not making sure i not only wrote down my prospects on here but also on paper, MY PERSONAL PLANNER, for my boss to monitor and then again elsewhere

Vorteile: that all of your calls and text are set up with its own system and takes away alot of the after work calls and helps schedule appointments

Nachteile: from 10 plus years of sales experience, I personally with only my thoughts being said feel like more times than not its to pushy and almost pesters the potential customer. its not very personal as in they are more to feel like a dime a dozen talking through a 3rd party to contact their salesman or saleswoman. In zero way am i putting this down, It just needs to be a little more between the sales person and the customer and autoraptor should be more of a secretary that assist the salesman in keeping track of and helping the salesman to remember more cold calls or prospects they had. personally makes me feel like im on big brother and every call or text is not just between the customer and I. SALES is a numbers game only and if you have to micromanage your sales team to the point of monitoring phone calls and making them feel less than comfortable with every contact then you dont have the correct sales staff. These tools should be of more help for the salesman an used to boost only his sales and allow him to focus more on sales and not did i remember to do so and so homework for my boss.