--- description: Detaillierte Informationen über Lavu zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Lavu Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Kassensysteme für Gastronomie](/directory/30603/restaurant-pos/software) > [Lavu](/software/118828/lavu) # Lavu Canonical: https://www.capterra.com.de/software/118828/lavu Seite: 1 / 12\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/118828/lavu?page=2) > Der iPad-basierte mobile POS und die voll ausgestattete Management-Plattform von Lavu wurden speziell für die Optimierung des Restaurantbetriebs zu optimieren. > > Bewertung: **4.2/5** von 257 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Lavu? Ein leistungsstarkes, flexibles Kassensystem für Restaurants, Bars und alle Arten von gastronomischen Betrieben, das in Tausenden von Restaurants in 89 Ländern zu finden ist. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.2/5** | 257 Nutzerbewertungen | | Bedienkomfort | 4.3/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.2/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.1/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.2/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Lavu - **Region**: Albuquerque, USA - **Gegründet**: 2010 ## Gewerblicher Kontext - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Chinesisch, Deutsch, Englisch, Französisch, Italienisch, Portugiesisch, Russisch, Spanisch - **Verfügbare Länder**: Australien, Brasilien, China, Deutschland, Indien, Kanada, Mexiko, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Abrechnung & Rechnungsstellung - Alarmfunktion / Benachrichtigungen - Auftragserfassung - Auftragsmanagement - Bar Tab Management - Barcode/Ticket Scanning - Belegmanagement - Berichterstattung / Analyse - Berichterstattung und Statistik - Bestandskontrolle - Cash Management - Datensynchronisation - Elektronische Unterschrift - Elektronische Zahlungen - Geschenkkarten-Management - Getrennte Kontrollen - Integration in die Buchhaltung - Inventarverwaltung - Kitchen/Menu Management - Kreditkartenbearbeitung - Kundenkonten - Kundenspezifisches Branding - Liefermanagement - Mitarbeitermanagement - Mobile Zahlungen - Mobiler Zugriff - Online-Bestellung - Payment Gateway Integration - Preismanagement - Rabattmanagement - Remote-Zugriff/-Kontrolle - Restaurant-POS - Tabellenverwaltung - Treueprogramm - Trinkgeld-Management - Verkaufsberichte - Verkaufspunkt POS - Zugriffskontrollen / Berechtigungen ## Integrationen (21 insgesamt) - Chowly - DAVO - DoorDash for Merchants - Flipdish - GrubHub - LoyaltyMatch - Marketman - OpenTable - Otter - PayPal - Paychex Flex - Pepper - QuickBooks Online - Restaurant365 - Shogo ... und 6 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Kassensysteme für Gastronomie](https://www.capterra.com.de/directory/30603/restaurant-pos/software) ## Ähnliche Kategorien - [Kassensysteme für Gastronomie](https://www.capterra.com.de/directory/30603/restaurant-pos/software) - [Zahlungssoftware](https://www.capterra.com.de/directory/30232/payment-processing/software) - [Kassensysteme](https://www.capterra.com.de/directory/20052/point-of-sale/software) - [Kassensysteme für Bars](https://www.capterra.com.de/directory/30897/bar-pos/software) - [iPad Kassensysteme](https://www.capterra.com.de/directory/30915/ipad-pos/software) ## Alternativen 1. [Restroworks](https://www.capterra.com.de/software/142877/restroworks) — 4.9/5 (549 reviews) 2. [Toast POS](https://www.capterra.com.de/software/136301/toast-pos) — 4.2/5 (548 reviews) 3. [SpotOn](https://www.capterra.com.de/software/197473/spoton-restaurant) — 4.3/5 (366 reviews) 4. [Epos Now](https://www.capterra.com.de/software/152638/epos-now) — 3.8/5 (710 reviews) 5. [TouchBistro](https://www.capterra.com.de/software/140677/touchbistro) — 3.8/5 (412 reviews) ## Nutzerbewertungen ### "Lavu... The best POS I ever used." — 5.0/5 > **Anita** | *27. August 2025* | Essen & Trinken | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The system itself is easy to use, and I can't say enough about the customer support\! The back office reports are easy to read. > > **Nachteile**: As far as I know there is no option for early pay out, so I would like to see that available, but other than that I have no complaints. > > My overall experience with Lavu has been nothing short of excellent. From the very beginning, the system has been user-friendly, reliable, and tailored to fit my business needs. What truly sets Lavu apart, though, is their exceptional customer service. Anytime I had a question or needed assistance, their team responded quickly, professionally, and with a genuine commitment to making sure I was fully supported. ----- ### "Lave, Best POS System for hospitality/restaurants" — 5.0/5 > **Robert** | *12. August 2025* | Restaurants | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Lavu is a POS system that is easy to use, has friendly staff that is eager to give help to achieve a great experience. It has a nested system, which allows for exceptional capabilities to modify even the most complex orders. It is only limited to the extremes of your imagination. Support videos make understanding and using Lavu easy from the start. Recommendations by sensitive content hidden\] about Lavu's abilities in hospitalty/restaurant settings, as well as use in his own restaurants, makes Lavu's POS system a product that you confidently want to bring to the table when choosing a new POS system. We were able to have the system live within one week. The support staff called several times to make sure that there were no glitches in our setup process. This is the best experience we have had from the search for a new system, right up to its full utilization. We have received exponentially better service and capabilities for less money than any other POS that we have looked at, or have used previously. We would highly recommend that you look at Lavu for you own POS system. Red Hawk Brewing LTD > > **Nachteile**: Haven't found anything we were not happy with. If we were to have any regrets about Lavu, it would be that we hadn't found their product years ago. Lavu has been the complete opposite of the bad experiences we had with other POS systems > > From the search for a new POS through activation, the only rating I would give Lavu and its staff is 5 stars. ----- ### "Loyal customer for 7+ years - Enough is Enough" — 1.0/5 > **Matt** | *5. April 2025* | Restaurants | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: It is doing the job as a POS system like any other; we did not change it because sadly our staff and management are used to it, but this will change after this year. > > **Nachteile**: - No customer support AT ALL, thus claiming to be joinable 24/7. This is totally fake. They only work on office hours (sometimes you speak to somebody from a call center in Calcutta) and outside of this you need to leave a message. - Not transparent on prices: you pay a yearly fee of about $1,000 for basic subscription and on top of that they bill you "Lavu Legacy Hosting USD Every 36 months - Prorated Charges" (+$230/year) supposedly every 36 months as stated on their bill, but you get it every 12 months... + "Surcharge", an opaque line in the same bill. This you receive it after 1 month of your regular yearly subscription, without notice. - Lavu KDS is regularly changing it's IP. Good luck fixing that when you are in the middle of a service and full of hungry clients... (speaking of experience) - No features adapted to life outside of the US, even though customer support spent literally 2 hours with you on the phone (after trying to reach them for 5 days in a row with 12+ hours delay as we are located in Asia) and swearing that your features are going to be added in the near future - The stock management feature is absolutely not working and is not intuitive. We have it since years but are unable to use it - Split bills require your staff to have a post-graduate diploma with 10+ years of practice, super not intuitive - When you are signed out of the POS Lavu and you do not remember your password, they ask you "forgot password?", you click on it and they send you as e-mail with a link to change the password. When you click on this e-mail you will get: "This request URL no longer Exists. Perhaps another request was generated after the initial request." So impossible to log in again without contacting the customer support (remember, they only work 5 days a week and on US schedule) - The list goes on but I guess that you already have a good overview of what you can expect... > > I feel screwed and alone. No support in any way\! ----- ### "The Longhirn Restaurant" — 5.0/5 > **Rique** | *2. September 2025* | Essen & Trinken | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Honestly, this is a fantastic option for tour positions, offering a seamless transition from banking to the comprehensive management of the entire system. > > **Nachteile**: When starting, make sure to request a copy of the form that needs to be filled out for CDP. It's essential to have it on hand. > > \[sensitive content hidden\] and the entire staff have been absolutely amazing, consistently displaying exceptional attentiveness to all our needs and concerns. ----- ### "Great Customer Experience" — 5.0/5 > **Patricia** | *1. November 2025* | Restaurants | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Customer Care and understanding to how I was feeling as a frustrated customer. \[sensitive content hidden\] went over and beyond to put a peace within my heart as I struggled somewhat with trusting a new POS system. > > **Nachteile**: My Onboarding Coordinator \[sensitive content hidden\]\! Definitely made me feel like I hade a big brother looking out for me\! He checked in one m9st nights to make sure all was well and to see if I had any other concerns. I really appreciated his empathy and professionalism. Very patient and polite\! Whatever was a concern to me whether big or small, \[sensitive content hidden\] made my business a priority and handled it till I was satisfied\! > > Great, I love the ease of the POS and how you can see clearly the reports without confusion from different reports connected to multiple affiliates\! Very plain to understand and explain to my partners\! ----- Seite: 1 / 12\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/118828/lavu?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/118828/lavu) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten