Wer verwendet Lavu?

Ein leistungsstarkes, flexibles Kassensystem für Restaurants, Bars und alle Arten von gastronomischen Betrieben, das in Tausenden von Restaurants in 89 Ländern zu finden ist.

Was ist Lavu?

Das Restaurant-POS-System von Lavu für das iPad erledigt nicht nur Bestellungen oder verarbeitet Zahlungen. Mit Lavu können Nutzer ihre Restaurants mit umfassenden Dokumentationen verwalten, einschließlich Verkaufszahlen in Echtzeit und Tools für Mitarbeiterverwaltung. Mit einer schlanken, intuitiven Nutzeroberfläche, hochgradig anpassbaren Funktionen und mobilem Zugriff ist Lavu darauf ausgelegt, deinen täglichen Betrieb zu rationalisieren und den Betrieb eines Restaurants so effizient wie möglich zu gestalten.

Lavu – Details

Lavu

https://www.lavu.com/

Gegründet 2010

Lavu – Kostenübersicht

Lavu bietet eine Gratisversion und eine kostenlose Testversion. Die kostenpflichtige Version von Lavu ist ab 69,00 $/Monat verfügbar.

Startpreis

69,00 $/Monat

Kostenlose Version

Ja

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Persönlich

Live Online

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Online

Lavu Funktionen

Kassensysteme
Barcode-Scanning
E-Commerce-Integration
Elektronische Unterschrift
Geschenkkarten-Management
Kassensysteme für Einzelhandel
Kundenkonto-Profile
Mehrere Standorte
Provisionsmanagement
Rabattmanagement
Restaurant-POS
Retourenmanagement
Treueprogramm
Bestandskontrolle
Geschenkkarten-Management
Getrennte Kontrollen
Kassenlade-Management
Kontrollen aufteilen
Mitarbeitermanagement
Treueprogramm
Trinkgeld-Management
Berichterstattung / Analyse
Geschenkkarten-Management
Getrennte Kontrollen
Inventarverwaltung
Kontrollen aufteilen
Liefermanagement
Mobiler Zugriff
Online-Bestellung
Tabellenverwaltung
Treueprogramm
Trinkgeld-Management
Bar-POS
Barcode-Scanning
Benutzerzugriff-Genehmigungen
Elektronischer Handel
Geschenkkarten-Management
Inventarverwaltung
Kundentreueprogramm-Unterstützung
Preismanagement
Provisionsmanagement
Rabattmanagement
Restaurant-POS
Rückgaben nachverfolgen
Verkäufe nachverfolgen

Lavu – Nutzerbewertungen

Zeigt 5 von 82 Nutzerbewertungen

Gesamt
3,3/5
Benutzerfreundlichkeit
3,8/5
Kundenservice
3,3/5
Funktionen
3,4/5
Preis-Leistungs-Verhältnis
3,2/5
Taylor R.
Head Hostess and Admin
Essen & Trinken, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    Nicht bewertet
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 4.11.2018

"Best Restaurant Software Yet"

Vorteile: -Love the ease of using an iPad
-Size of the icons
-Different color option icons
- Different categories available
-Ease of table organization
-Ease of checkouts
-Very well laid out
-Easy clock-in

Nachteile: -Hard signing process, customers complained

  • Quelle des Nutzers 
  • Bewertet am 4.11.2018
Michael S.
Food & Beverage Front Of House Manager
Essen & Trinken, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 11.11.2019

"Great inventory and POS software"

Kommentare: Great inventory and POS software. Ease of use and easy to teach employees to use.

Vorteile: Ability to have multiple locations. Ability to make inventory items easily. Ability to use an iPad for inventory counts.

Nachteile: Have to manually bath credit cards at end of day.

  • Quelle des Nutzers 
  • Bewertet am 11.11.2019
Guy B.
Owner
Restaurants, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    1/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    2/5
  • Kundenbetreuung
    1/5
  • Preis-Leistungs-Verhältnis
    1/5
  • Wahrscheinlichkeit der Weiterempfehlung
    0/10
  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 18.9.2019

"STAY AWAY"

Kommentare: I purchased a complete system from LAVU this past April with the intent to upgrade my existing POS from CAKE which served me well the first 4 years of running my restaurant, but being somewhat of a basic system I started feeling like it was holding me back. LAVU was running a 50% off on hardware so I called and spoke to a salesperson. Let me tell you, I wish I had recorded the conversations, as there was very little in common between what was verbally promised and what was actually delivered, VERY LITTLE! Typical sales tactics, they put extreme pressure on you to sign up (do it in the next 6 hours or the promotion expires), give you practically no time to read the fine print, and all of a sudden you find yourself in a 3 years contract with ridicules early termination penalties and a service provider that is incapable of delivering half of what was promised. They count on you not having the time or resources to take them to court. We are now almost at the end of September, just this past week they delivered the last remaining hardware piece originally promised, 5 months later! Thank god I kept my CAKE system going or I would have gone out of business. Their customer service is of the lowest level you would ever see, especially from an IT company, they provide practically no solutions to issues or a very vague future fixes, and their system keeps crashing leaving you with no ability to run your business mid-day and with no warning, time after time.

Vorteile: Being an iPad based system it offer mobility and flexibility

Nachteile: Doesn't do many of the functions it promises, and does a poor job at functioning features

  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 18.9.2019
Jamie G.
Managing Partner
Restaurants, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    1/5
  • Benutzerfreundlichkeit
    2/5
  • Eigenschaften & Funktionalitäten
    2/5
  • Kundenbetreuung
    1/5
  • Preis-Leistungs-Verhältnis
    1/5
  • Wahrscheinlichkeit der Weiterempfehlung
    0/10
  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 25.2.2020

"Disappointing "

Kommentare: After using this system and growing our brand new business after 8 months I can honestly say it is the worst system I have operating between 7 locations I am involved with. It started off ok although challenging and difficult. But after getting though the kinks it was almost ok because their tech support team could help a lot. That was until they subbed out their tech support late Jan to India. Now it’s a disaster. Over 100 hours spent online fixing stuff, sitting on hold and zero supervisor call backs. Hundreds of dollars in gift cards sold only to have hundreds of them lost in sales that don’t work on the system and tech support knows less then I do. Over the past 6 weeks I Personally have over 50 hours logged online on hold and on the computer trying to make stuff work that is failing. Explain to me how another restaurants menu has made its way into my force modifiers optional, optional modifiers, and modifier groups that I never created. I am a craft beer and craft burger location. All of a sudden I have a Mexican menu inserted into my options causing my staff nothing about problems and disasters in the middle of dinner service. Their answer is I must’ve given my passWord out. This makes zero sense to me. Stay far away from the system. They even remove the review section from their Facebook page

Vorteile: It was a fairly inexpensive system with full wireless operations options for a 15,000 sq ft location on a tight budget.

Nachteile: Customer service tech support after 6 months.

Antwort des Softwareanbieters

von Lavu an 28.2.2020

Jamie, we apologize for any trouble or inconvenience you may have experienced. Our records show our support team has been working with you to resolve your issues. Please feel free to contact our support team at 855-528-8457 and one of our team members would be glad to assist you with any other issues you are having.

  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 25.2.2020
Sean D.
Bar Manager
Restaurants, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 22.2.2019

"As good as any "Industry Standard""

Kommentare: We used this in a tequila bar that I was a bar manager at. We were very high volume so we needed a good POS system that never crashed, and operated quickly to minimize waiting on the system to perform functions. I think in that regard this is a great system and I would recommend it to anyone.

Vorteile: Better price point
Very intuitive and easy to pick up user-interface
Speedy screen operations, no waiting for screens to load
If you have experience with other POS systems this one will be very easy to get started with
Great team behind it
Easy to add new items to menu (you dont have to be an expert to fulfil managerial roles on the system)

Nachteile: There is not much that I can say against LAVU. As far as Point of Sale Systems it is just as good as any of the big dog's systems but with an affordable price point. I never had an issue with the system in my year of using it.

Antwort des Softwareanbieters

von Lavu an 1.3.2019

Hi Sean,
Thank you for your review. We're so glad to hear Lavu is working well for you and your team! Don't hesitate to call us at 855-767-5288 if you have any questions.
The Lavu Team

  • Quelle des Nutzers 
  • Bewertet am 22.2.2019