Was ist Harbortouch POS?

Harbortouch Point of Sale revolutioniert dein Unternehmen, ohne dein Budget zu sprengen. Warum im Voraus viel Geld für ein POS-System bezahlen, von dem man sich nicht sicher ist, ob es den eigenen Bedürfnissen entspricht? Nutze statt dessen die 30-tägige kostenlose Testversion von Harbortouch und probiere das POS aus. Und vergiss nicht, dich nach dem kostenlosen POS-Programm zu erkundigen – dein Cashflow wird es dir danken.

Harbortouch bietet eine lebenslange Gerätegarantie, Installation und Schulung vor Ort sowie technischen Support rund um die Uhr.

Wer verwendet Harbortouch POS?

Einzelhandel, Restaurants, Convenience Stores, Spirituosengeschäfte, Bars, Nachtclubs und Cafés

Wo kann Harbortouch POS bereitgestellt werden?

Cloud, SaaS, webbasiert

Über den Anbieter

  • Shift4
  • Ansässig in Allentown, USA
  • 1994 gegründet
  • 24/7 Live-Support
  • Chat

Erhältlich in diesen Ländern

Vereinigte Staaten

Sprachen

Englisch

Über den Anbieter

  • Shift4
  • Ansässig in Allentown, USA
  • 1994 gegründet
  • 24/7 Live-Support
  • Chat

Erhältlich in diesen Ländern

Vereinigte Staaten

Sprachen

Englisch

Harbortouch POS – Videos und Bilder

Harbortouch POS Software - 1
Harbortouch POS Software - 2
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Videos zu Harbortouch POS
Harbortouch POS Software - 1
Harbortouch POS Software - 2

Kosten ähnlicher Produkte wie Harbortouch POS vergleichen

Harbortouch POS

29,00 $/Monat
Kostenlose Version
Gratis Testen
Nicht verfügbar
Kostenlose Version
Gratis Testen
Nicht verfügbar
Kostenlose Version
Gratis Testen
50,00 $/Monat
Kostenlose Version
Gratis Testen

Harbortouch POS Funktionen

  • Auftragsmanagement
  • Barcode / Tickets scannen
  • Berichterstattung / Analyse
  • Elektronische Unterschrift
  • Für Salons und Spas
  • Geschenkkarten-Management
  • Getrennte Kontrollen
  • Inventarverwaltung
  • Kontaktmanagement
  • Kontrollen aufteilen
  • Kundenkonten
  • Liefermanagement
  • Mehrere Standorte
  • Mobiler Zugriff
  • Online-Bestellung
  • Rabattmanagement
  • Restaurant-POS
  • Retourenmanagement
  • Tabellenverwaltung
  • Terminverwaltung
  • Treueprogramm
  • Trinkgeld-Management
  • Verkaufsberichte
  • Zahlungsabwicklung
  • für Restaurants

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Bewertungen über Harbortouch POS

Durchschnittliche Bewertung

Gesamt
1,7
Benutzerfreundlichkeit
2,0
Kundenservice
1,6
Funktionen
1,7
Preis-Leistungs-Verhältnis
1,4

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
9%
4
3%
3
11%
2
7%
1
70%
Heidi S.
Owner in USA
Restaurants, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Harbortouch makes life easy!

5 letztes Jahr

Kommentare: I felt they were a great partner and excellent product. I have no idea why anyone with a small to medium restaurant would use any other product.

Vorteile:

So many things to like! The price was EXCELLENT compared to the competitors. The ease of use was so simple. When it was installed our menu and pricing was in place. When we had to add employees or make menu updates they were so easy to do right at the main register. Pulling data for sales tax, payroll etc was easy as well. Customer services was EXCELLENT as well.

Nachteile:

I don't know that there was anything I didn't like to be honest. I had zero complaints from myself and the team using the software daily.

Antwort von Harbortouch

letztes Jahr

Thank you for sharing your feedback with us! We are happy to hear that your overall experience with Harbortouch has been positive. If there is anything we can do to further improve your experience in the future, please email us at reviews@harbortouch.com.

Olga M.
CEO in USA
Einzelhandel, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Depressing System

1 vor 2 Jahren

Kommentare: On my first day I called very excitedly to set up the system and no one answered. It took hours for them to answer. It was then that I had a sinking feeling I've been had!

Vorteile:

nothing. your phone can do more than this outdated scam of a system. NEVER get a system that requires you to use your personal ID. They attach your debt to you as a person not to your business.

Nachteile:

I won't bore you with my personal feelings. Let me bullet point the cons. 1. OLD, OUTDATED SYSTEM. The system is as basic as it can get. Think Android in 2005. 2. You have to be an expert to manage the SMS and email markteting. They outsource that portion of the POS. 3. No way to do online booking eventhough they say you can. 4. 24/7 support? Heck no. The support is made up of newbies who read of a list and can NEVER help you solve a simple problem. They would put me on hold for hours to try and figure things out. None of the support staff know the system at all. 5. The system claims your clients can book online but its a LIE there's no link or anything available for clients to access the booking. I really tried to resolve this by calling 5 days in a row and trying new support members but it was always the same. 6. If you have a high volume of sales the system will shut down in the middle of a credit card transaction or in the middle of me booking a client. I would have to ask the client to do the whole process all over again. emberrasing! 7. No apps, no way to communicate with clients regarding their appointments. 8. When you set up your images for your modules it's a nightmare. You can't upload your pictures like any normal system. The pictures don't resize and you can barely see them when you sync your system. It's like working on a super old program. 9. The credit card system goes out almost every single time I use it. I lost money bc I cant tell if a pay

Carl M.
Owner in USA
Restaurants, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

junk in a box

3 vor 2 Monaten Neu

Vorteile:

non as of yet.i will reply if that changes at some point

Nachteile:

no support at all sale not tech will return calls

Antwort von Shift4

vor 2 Tagen

Carl, We are sincerely sorry for the troubles you've experienced while trying to get support. We would like to come to a resolution to make your experience better. At your convenience, please email reviews@harbortouch.com with your Merchant ID number as well as your contact information, and we will be in contact as soon as possible.

Doug H.
Doug H.
owner in USA
Verifizierter Nutzer auf LinkedIn
Restaurants, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Don't believe everything you hear

2 vor 3 Monaten

Kommentare: They won't take no for an answer, I completed my contract signed in 2017 but, they argue I should have terminated it one month before it expired, therefore it automatically renews. They now want to sue me for the contract, I have an email from the sales person telling me no more contracts and no paperwork to sign! Who sues customers to stay with them?? If a customer elects not to do business with me, that is fine.

Vorteile:

The POS works most of the time, but unfortunately you need it to work all the time in the restaurant business, I find most outages to be on the weekend, from bad hard drives to credit card system down, printers not communicating, always something new...

Nachteile:

see above, these folks are leaches, they get in and you can't get rid of them. The software is patchy at best always seems to have some sort of bug.

Antwort von Shift4

vor 2 Monaten

Doug, We first and foremost apologize for your negative experience with Harbortouch. We would like the opportunity to learn more about your concerns to see how we can come to a resolution. At your convenience, please send your Merchant ID number and best contact information to reviews@harbortouch.com, and someone will reach out to you as soon as possible.

Freddy L.
Owner in USA
Unterhaltung, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Please fix this ! Your killing me !

1 vor 8 Monaten

Kommentare: 2021 we have 5 stations and 5 skytabs we do about 100k a month
The system is constantly malfunctioning! We spend hours on the phone with techs who are untrained and just plain rude !they have no training and have never been end users and they know zero about business! We call in at least 6 times a week after 9 pm on hold for hours! We process a lot of credit cards ! We loose at least 3,000 dollars a night every time the system locks up ! Our seat capacity is over 700! So imagine 400 people in a place with 3 bars. And the 5 pos stations do not communicate with each other ! So money is walking out the door! And they simply do not care!, they already got there money on the first so screw you is there attitude!
The automatic updates they do will cripple your business ! And they are done all the freakin time!
As a bar owner the system if it was working would be. Ok! But it never does! Shift 4 has ruined what was a great user friendly point of sale! If you are a larger bar or restaurant 3 bars 6 or 7 bartenders expect pissed off bartenders the system will not allow your bartenders to separate tabs!
Get a IT guy on premise because it will lock your bartenders out daily! If you close at 2 am expect to get home at daylight! It will Double charge your customers daily! And they will be blowing your phone up with complaints! I’m sure I will have another heart attack dealing with the stress that comes with this company !
That’s my over all experience!

Vorteile:

I had the Harbortouch in 2014 to 2019 loved it great customer service at that time prior to shift 4 takeover!

Nachteile:

To temperamental! Upgrades cause problems! Locks out my staff constantly will not separate tabs I have 5 pos stations and 5 skytabs and they do not communicate with each other ! At least 75 percent of the time they glitch! Costing me thousands in sales and customer walk out ! Customer techs are not familiar with software! Hours on the phone !

Antwort von Shift4

vor 8 Monaten

Freddy, We first and foremost sincerely apologize for the frustrations you've been experiencing with your Harbortouch POS system. We would like the opportunity to resolve this issue as soon as possible. At your convenience, please send an email to reviews@harbortouch.com with your contact information and Merchant ID number so we can locate your account. As soon as we have this information, someone from our team will reach out to find a resolution.