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Harbortouch POS
Was ist Harbortouch POS?
Harbortouch Point of Sale revolutioniert dein Unternehmen, ohne dein Budget zu sprengen. Warum im Voraus viel Geld für ein POS-System bezahlen, von dem man sich nicht sicher ist, ob es den eigenen Bedürfnissen entspricht? Nutze statt dessen die 30-tägige kostenlose Testversion von Harbortouch und probiere das POS aus. Und vergiss nicht, dich nach dem kostenlosen POS-Programm zu erkundigen – dein Cashflow wird es dir danken.
Harbortouch bietet eine lebenslange Gerätegarantie, Installation und Schulung vor Ort sowie technischen Support rund um die Uhr.
Wer verwendet Harbortouch POS?
Einzelhandel, Restaurants, Convenience Stores, Spirituosengeschäfte, Bars, Nachtclubs und Cafés
Du bist nicht sicher, ob Harbortouch POS das Richtige ist?
Mit einer beliebten Alternative vergleichen
Harbortouch POS
Weitere gute Alternativen zu Harbortouch POS
Bewertungen über Harbortouch POS
Constant equipment failure during busy periods, on hold forever, over-charging me for months
Vorteile:
The updated Harbortouch Lighthouse reporting, however I have learned most POS system have the same reporting. If I could give negative stars I would.
Nachteile:
software un-reliable, did not live up to their contract, randomly giving me price increases when I had a 3 year signed contract, never removed additional costs i.e. gift card charge after I had asked several times, automatically renewed me for another 3 years, never gave me notice and found out when I tried to cancel my service. Very expensive, poor customer service depending on the rep you get on the phone. Currently I have been on the phone for over 46 minutes trying to get my statement issues resolved. I have a screen shot to prove it. Horrible feeling that I have been taken advantage of being a new business owner. You have many options for POS systems, this is NOT it. I realize the POS and credit card processing is confusing, talk to you bank first and other business owners before making your decision. It is very important.
Owner
Kommentare: I want to finish the one year, they extend for another year, with out my opinion…. I told the sale agent I just want fish the year….Never listen to you at all,Hidden fees, Changed me 3 times the equipment in less then a year,Very slow equipment, Down 3 time in less 6 months I lost like a 1000 dollars because I can’t charge my clients….They charge me around 3000 dollars because the said never got the equipment back…Plus that I need to pay the second year fees!!!I want spoke to the manager, made a 4 times call and the manager still is busy!!!Will call you back and still I am waiting for the call since last pass 9 months!!!But still they want collet my money!!!!Now they are not Harbortouch any more…Now is call a new name!!!! So they can avoid their problems!!!!!
Vorteile:
None!
Nachteile:
None!
Started charging me adjustment fees that are crazy high
Kommentare: Terrible, terrible, terrible. If I could give them a negative I would
Vorteile:
Terrible customer service, crazy high fees, rip off company
Nachteile:
Terrible customer service, terrible adjustment fees that cost as much as my entire monthly fees, no reasons for fees, no explanation for fees
Don't use Harbortouch
Vorteile:
Was easy to get, sales staff was good and supported what they could after sale.
Nachteile:
#Harbortouch is the worst POS system you can choose: Just a few reasons (1) The customer service takes 1 - 2 hours to get (this is a BIG problem when something is wrong with the system during a busy time). (2) Then needing to update tips (due to their system failures) it takes at least 3 days (has taken 3 weeks) to get those funds. (3) Customer service is either Eastern European and does not understand the system or blames system problems on the customer and 'customer error'. NEVER would I recommend this system.
Worst customer service on the planet. It has been 4 days now and we still cannot sign on!
Kommentare: Worst customer service ever period of any company I have ever dealt with and there have been some doozies. It's been almost a week now and we still can't sign on to generate a report to pay or state sales tax. We have our states Attorney General involved at this point.
Vorteile:
Duplication of existing products was nice but that is a basic feature in any pos product
Nachteile:
Absolutely no customer support. The worst part about selling our business was dealing with Harbortouch. They charge your account for anything whenever they want. They held 4,000 in funds from us for over a month because their RMA department didn't update our account.
Antwort von Shift4
vor 3 Jahren
Michael, We are very sorry to hear of the difficulties you've encountered during your experience with Harbortouch. We would like to speak with you further to learn more about your concerns and work to resolve them. At your convenience, please send your Merchant ID number along with your contact information to reviews@harbortouch.com, and one of our team members will reach out to further assist.
