Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Was ist Harbortouch POS?

Harbortouch Point of Sale revolutioniert dein Unternehmen, ohne dein Budget zu sprengen. Warum im Voraus viel Geld für ein POS-System bezahlen, von dem man sich nicht sicher ist, ob es den eigenen Bedürfnissen entspricht? Nutze statt dessen die 30-tägige kostenlose Testversion von Harbortouch und probiere das POS aus. Und vergiss nicht, dich nach dem kostenlosen POS-Programm zu erkundigen – dein Cashflow wird es dir danken.

Harbortouch bietet eine lebenslange Gerätegarantie, Installation und Schulung vor Ort sowie technischen Support rund um die Uhr.

Wer verwendet Harbortouch POS?

Einzelhandel, Restaurants, Convenience Stores, Spirituosengeschäfte, Bars, Nachtclubs und Cafés

Harbortouch POS Software - 1
Harbortouch POS Software - 2

Du bist nicht sicher, ob Harbortouch POS das Richtige ist? Mit einer beliebten Alternative vergleichen

Harbortouch POS

Harbortouch POS

1,7 (101)
29,00 $
Monat
Kostenlose Version
Kostenlose Testversion
33
6
2,0 (101)
1,4 (101)
1,6 (101)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
Keine Preise gefunden
Kostenlose Version
Kostenlose Testversion
27
5
4,7 (34)
4,4 (34)
4,2 (34)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

Weitere gute Alternativen zu Harbortouch POS

Square Virtual Terminal
Am besten bewertete Funktionen
Berichterstattung / Analyse
Persönliche Zahlungen
Verkaufspunkt POS
Clover
Am besten bewertete Funktionen
Datensicherheit
Verkaufspunkt POS
Zahlungsabwicklung
Heartland Payments+
Am besten bewertete Funktionen
Datensicherheit
Wiederkehrende- / Abonnement-Abrechnung
Zahlungsabwicklung
Aloha EPOS
Am besten bewertete Funktionen
Getrennte Kontrollen
Verkaufsberichte
Zahlungsabwicklung
GoFrugal
Am besten bewertete Funktionen
Berichterstattung / Analyse
Kontaktmanagement
Mobiler Zugriff
LS Retail
Am besten bewertete Funktionen
Barcode / RFID
Berichterstattung / Analyse
Verkaufsberichte
Square Point of Sale
Am besten bewertete Funktionen
Datensicherheit
Online-Zahlungen
Zahlungsabwicklung
Toast POS
Am besten bewertete Funktionen
Verkaufsberichte
Zahlungsabwicklung
für Restaurants
Simphony POS
Am besten bewertete Funktionen
Küchen-/Menü-Management
Rezept-Management
Zahlungsabwicklung

Bewertungen über Harbortouch POS

Durchschnittliche Bewertung

Gesamt
1,7
Benutzerfreundlichkeit
2,0
Kundenservice
1,6
Funktionen
1,7
Preis-Leistungs-Verhältnis
1,4

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
8%
4
4%
3
10%
2
8%
1
70%
Heidi
Owner in USA
Restaurants, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Harbortouch makes life easy!

5,0 vor 3 Jahren

Kommentare: I felt they were a great partner and excellent product. I have no idea why anyone with a small to medium restaurant would use any other product.

Vorteile:

So many things to like! The price was EXCELLENT compared to the competitors. The ease of use was so simple. When it was installed our menu and pricing was in place. When we had to add employees or make menu updates they were so easy to do right at the main register. Pulling data for sales tax, payroll etc was easy as well. Customer services was EXCELLENT as well.

Nachteile:

I don't know that there was anything I didn't like to be honest. I had zero complaints from myself and the team using the software daily.

Antwort von Shift4

vor 3 Jahren

Thank you for sharing your feedback with us! We are happy to hear that your overall experience with Harbortouch has been positive. If there is anything we can do to further improve your experience in the future, please email us at reviews@harbortouch.com.

Wendy
Owner in USA
Restaurants, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

First time user of POS systems

4,0 vor 2 Monaten Neu

Kommentare: Overall liked the product except higher fees

Vorteile:

Customer service was great was able to contact 24/7

Nachteile:

Fees were higher as a small business every cent counts

matt
owner in USA
Essen & Trinken, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

STAY AWAY

1,0 vor 5 Jahren

Kommentare: I have made a few big mistakes in running my business over the years.
Among the top 2 are getting involved with harbortouch.
I was told by the salesman that there was a three year commitment.
During that three years I experienced a multitude of issues, and paid over 5% total for my "free" system.
the first red flag was that I went into it with some concerns, but was told there was a 30 day period that I could return the system.
A couple weeks in, when I called with some concern over the operations, I was told that the 30 day period was up, because it started the day the order was placed, and NOT the day it arrived two weeks later. That was the first indication that they were operating in bad faith.
for the next few months every time they did a system update, it took place at noon. that was a busy tie for me, and the system shut down completely for 30 minutes or longer. Customers who couldn't pay just left.
I called every time this happened of course, and got zero response. No consideration for the fact that they were costing me revenues.
There are many flaws in the system. The pool on employees contained all the staff that was ever employed, with no way to clear out all but the current employees, making it difficult or impossible to use. They could not calculate the hours for the staff.
the daily reports had the credit line and the cash income line in random order day to day. Gift cards were treated as income when sold, and were treated as income when redeemed, so there w

Vorteile:

Nothing. The screen has no ability to modify the placement or order of buttons. constant updates occurred during open hours, locking the system up for 30 minutes. the reports put different categories of revenue in a different order each day, randomly.

Nachteile:

there was very little in the way of reports to track sales. couldn't track daily sales to compare from year to year, or track which hours had high or low sales. labor was the worst. once an employee was in the system, they were always in the way, with no way to change their status o inactive to get them off the screen. Sales of gift cards were considered revenue, redeeming gift cards were considered revenue, so you paid income tax on the same income twice. and the gift cards were expensive, of course.

Olga
CEO in USA
Einzelhandel, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Depressing System

1,0 vor 4 Jahren

Kommentare: On my first day I called very excitedly to set up the system and no one answered. It took hours for them to answer. It was then that I had a sinking feeling I've been had!

Vorteile:

nothing. your phone can do more than this outdated scam of a system. NEVER get a system that requires you to use your personal ID. They attach your debt to you as a person not to your business.

Nachteile:

I won't bore you with my personal feelings. Let me bullet point the cons. 1. OLD, OUTDATED SYSTEM. The system is as basic as it can get. Think Android in 2005. 2. You have to be an expert to manage the SMS and email markteting. They outsource that portion of the POS. 3. No way to do online booking eventhough they say you can. 4. 24/7 support? Heck no. The support is made up of newbies who read of a list and can NEVER help you solve a simple problem. They would put me on hold for hours to try and figure things out. None of the support staff know the system at all. 5. The system claims your clients can book online but its a LIE there's no link or anything available for clients to access the booking. I really tried to resolve this by calling 5 days in a row and trying new support members but it was always the same. 6. If you have a high volume of sales the system will shut down in the middle of a credit card transaction or in the middle of me booking a client. I would have to ask the client to do the whole process all over again. emberrasing! 7. No apps, no way to communicate with clients regarding their appointments. 8. When you set up your images for your modules it's a nightmare. You can't upload your pictures like any normal system. The pictures don't resize and you can barely see them when you sync your system. It's like working on a super old program. 9. The credit card system goes out almost every single time I use it. I lost money bc I cant tell if a pay

Freddy
Owner in USA
Unterhaltung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Please fix this ! Your killing me !

1,0 vor 3 Jahren

Kommentare: 2021 we have 5 stations and 5 skytabs we do about 100k a month
The system is constantly malfunctioning! We spend hours on the phone with techs who are untrained and just plain rude !they have no training and have never been end users and they know zero about business! We call in at least 6 times a week after 9 pm on hold for hours! We process a lot of credit cards ! We loose at least 3,000 dollars a night every time the system locks up ! Our seat capacity is over 700! So imagine 400 people in a place with 3 bars. And the 5 pos stations do not communicate with each other ! So money is walking out the door! And they simply do not care!, they already got there money on the first so screw you is there attitude!
The automatic updates they do will cripple your business ! And they are done all the freakin time!
As a bar owner the system if it was working would be. Ok! But it never does! Shift 4 has ruined what was a great user friendly point of sale! If you are a larger bar or restaurant 3 bars 6 or 7 bartenders expect pissed off bartenders the system will not allow your bartenders to separate tabs!
Get a IT guy on premise because it will lock your bartenders out daily! If you close at 2 am expect to get home at daylight! It will Double charge your customers daily! And they will be blowing your phone up with complaints! I’m sure I will have another heart attack dealing with the stress that comes with this company !
That’s my over all experience!

Vorteile:

I had the Harbortouch in 2014 to 2019 loved it great customer service at that time prior to shift 4 takeover!

Nachteile:

To temperamental! Upgrades cause problems! Locks out my staff constantly will not separate tabs I have 5 pos stations and 5 skytabs and they do not communicate with each other ! At least 75 percent of the time they glitch! Costing me thousands in sales and customer walk out ! Customer techs are not familiar with software! Hours on the phone !

Antwort von Shift4

vor 3 Jahren

Freddy, We first and foremost sincerely apologize for the frustrations you've been experiencing with your Harbortouch POS system. We would like the opportunity to resolve this issue as soon as possible. At your convenience, please send an email to reviews@harbortouch.com with your contact information and Merchant ID number so we can locate your account. As soon as we have this information, someone from our team will reach out to find a resolution.