Was ist Harbortouch POS?
Harbortouch Point of Sale revolutioniert dein Unternehmen, ohne dein Budget zu sprengen. Warum im Voraus viel Geld für ein POS-System bezahlen, von dem man sich nicht sicher ist, ob es den eigenen Bedürfnissen entspricht? Nutze statt dessen die 30-tägige kostenlose Testversion von Harbortouch und probiere das POS aus. Und vergiss nicht, dich nach dem kostenlosen POS-Programm zu erkundigen – dein Cashflow wird es dir danken.
Harbortouch bietet eine lebenslange Gerätegarantie, Installation und Schulung vor Ort sowie technischen Support rund um die Uhr.
Wer verwendet Harbortouch POS?
Einzelhandel, Restaurants, Convenience Stores, Spirituosengeschäfte, Bars, Nachtclubs und Cafés
Harbortouch POS – Details
Shift4
1994 gegründet
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Harbortouch POS – Details
Shift4
1994 gegründet
Harbortouch POS – Videos und Bilder
Kosten ähnlicher Produkte wie Harbortouch POS vergleichen
Startpreis
Kostenlose Version
Gratis Testen
Harbortouch POS – Bereitstellung und Support
Kundenbetreuung
- 24/7 Live-Support
- Chat
Einsatz
- Cloud, SaaS, webbasiert
Training
- Persönlich
- Live Online
- Webinare
- Dokumentation
Funktionen von Harbortouch POS
Gastronomie Software
- API
- Abrechnung & Rechnungsstellung
- Aktivitäts-Dashboard
- Alarmfunktion / Benachrichtigungen
- Angebot in sozialen Medien
- Angebotsmanagement
- Anpassbare Berichte
- Arbeitskostenberichte
- Auftragserfassung
- Auftragsmanagement
- Auftragsverfolgung
- Barcode / Tickets scannen
- Berichterstattung / Analyse
- Berichterstattung und Statistik
- Bestandsführung
- Bestandsverfolgung
- Bestell-Management
- Drittanbieter-Integration
- Echtzeit-Aktualisierungen
- Echtzeit-Analytik
- Echtzeit-Benachrichtigungen
- Echtzeit-Berichterstattung
- Echtzeit-Daten
- Elektronische Zahlungen
- Geschenkkarten-Management
- Integration in die Buchhaltung
- Integrierte Buchführung
- Inventarverwaltung
- Kreditkartenbearbeitung
- Kundendatenbank
- Kundenhistorie
- Kundenspezifisches Branding
- Küchen- / Menü-Management
- Leistungskennzahlen
- Mehrere Standorte
- Mitarbeitermanagement
- Mobiler Zugriff
- Online-Bestellung
- Prognose
- Rabattmanagement
- Reservierung-Management
- Sendungsverfolgung
- Stempeluhr
- Tabellenverwaltung
- Treueprogramm
- Umsatzentwicklung-Analyse
- Verkaufsberichte
- Verkaufspunkt POS
- Wartelisten-Management
- Zugriffskontrollen / Berechtigungen
Kassensysteme
- API
- Abrechnung & Rechnungsstellung
- Aktivitäts-Dashboard
- Alarmfunktion / Benachrichtigungen
- Angebotsmanagement
- Anpassbare Berichte
- Auftragsmanagement
- Barcode / Tickets scannen
- Barcode-Erkennung
- Belegmanagement
- Berichterstattung und Statistik
- Bestandsführung
- Bestandsverfolgung
- Bestell-Automatisierung
- Bestell-Management
- CRM
- Drittanbieter-Integration
- E-Commerce-Management
- Echtzeit-Aktualisierungen
- Echtzeit-Berichterstattung
- Echtzeit-Daten
- Einzelhandel-Lagerverwaltung
- Elektronische Unterschrift
- Elektronische Zahlungen
- Geschenkkarten-Management
- Integration in die Buchhaltung
- Inventarverwaltung
- Kassensysteme für Einzelhandel
- Kreditkartenbearbeitung
- Kundenaufträge
- Kundendatenbank
- Kundenhistorie
- Kundenkonten
- Layaway-Management
- Mehrere Standorte
- Mitarbeitermanagement
- Offline-Zugriff
- Provisionsmanagement
- Rabattmanagement
- Rechnungsmanagement
- Restaurant-POS
- Retourenmanagement
- Transaktionshistorie
- Treueprogramm
- Umsatzentwicklung-Analyse
- Umsatzsteuer-Management
- Verkaufsberichte
- Verkaufspunkt POS
- Zahlungsabwicklung
- Zugriffskontrollen / Berechtigungen
Kassensysteme für Bars
- API
- Aktivitäts-Dashboard
- Angebotsmanagement
- Anpassbare Berichte
- Anpassbare Kategorien
- Auftragsmanagement
- Auftragsverfolgung
- Bar Tab Management
- Barcode / Tickets scannen
- Belegmanagement
- Berichterstattung und Statistik
- Bestandskontrolle
- Bestell-Management
- Cash Management
- Drittanbieter-Integration
- Dynamische Preise
- Elektronische Zahlungen
- Geschenkkarten-Management
- Getrennte Kontrollen
- Integration in die Buchhaltung
- Inventarverwaltung
- Kontrollen aufteilen
- Kreditkartenbearbeitung
- Kundendatenbank
- Kundenhistorie
- Küchen- / Menü-Management
- Mehrere Standorte
- Mitarbeitermanagement
- Mobile Zahlungen
- Offline-Zugriff
- Produktkatalog
- Rabattmanagement
- Reservierung-Management
- Rezept-Management
- Stempeluhr
- Tabellenverwaltung
- Transaktionshistorie
- Treueprogramm
- Trinkgeld-Management
- Umsatzentwicklung-Analyse
- Umsatzsteuer-Management
- Verkaufsberichte
- Zahlungsabwicklung
- Zeiterfassung
- Zugriffskontrollen / Berechtigungen
Kassensysteme für Gastronomie
- API
- Aktivitäts-Dashboard
- Alarmfunktion / Benachrichtigungen
- Angebotsmanagement
- Anpassbare Berichte
- Auftragserfassung
- Auftragsmanagement
- Auftragsverfolgung
- Barcode / Tickets scannen
- Barcode-Erkennung
- Belegmanagement
- Berichterstattung / Analyse
- Berichterstattung und Statistik
- Bestandsführung
- Bestandsverfolgung
- Bestell-Management
- Cash Management
- Daten-Import / -Export
- Drittanbieter-Integration
- Echtzeit-Aktualisierungen
- Echtzeit-Berichterstattung
- Echtzeit-Daten
- Elektronische Zahlungen
- Geschenkkarten-Management
- Getrennte Kontrollen
- Integration in die Buchhaltung
- Inventarverwaltung
- Kontrollen aufteilen
- Kreditkartenbearbeitung
- Kundendatenbank
- Kundenhistorie
- Liefermanagement
- Mehrere Standorte
- Mitarbeitermanagement
- Mobiler Zugriff
- Offline-Zugriff
- Online-Bestellung
- Preis- / Margen-Management
- Rabattmanagement
- Reservierung-Management
- Retourenmanagement
- Tabellenverwaltung
- Transaktionshistorie
- Treueprogramm
- Trinkgeld-Management
- Umsatzentwicklung-Analyse
- Umsatzsteuer-Management
- Verkaufsberichte
- Verkaufspunkt POS
- Zugriffskontrollen / Berechtigungen
Online Bestellsystem
- Aktivitäts-Dashboard
- Alarmfunktion / Benachrichtigungen
- Angebotsmanagement
- Auftragsmanagement
- Auftragsverfolgung
- Belegmanagement
- Berichterstattung und Statistik
- Bestellplanung
- Drittanbieter-Integration
- E-Mail Marketing
- Echtzeit-Analytik
- Geschenkkarten-Management
- Inventarverwaltung
- Kontakt-Datenbank
- Kundenkonten
- Kundenspezifisches Branding
- Liefermanagement
- Lieferschätzungen
- Mehrere Standorte
- Mehrsprachig
- Menüerstellung
- Mobile Buchungen
- Mobile Zahlungen
- Mobiler Zugriff
- Multichannel-Marketing
- Online-Bestellung
- Online-Reservierungen
- Online-Zahlungen
- POS-Integration
- QR-Code
- Restaurant-POS
- Review Management
- SMS-Nachrichtenversand
- Treueprogramm
- Website-Personalisierung
- Zahlungsabwicklung
- für Restaurants
Spa Software
- API
- Aktivitäts-Dashboard
- Alarmfunktion / Benachrichtigungen
- Angebotsmanagement
- Anpassbare Berichte
- Anpassbare Vorlagen
- Aufgabenplanung
- Automatisierte Terminplanung
- Barcode / Tickets scannen
- Berichterstattung und Statistik
- Bestandsverfolgung
- Daten-Import / -Export
- Drittanbieter-Integration
- E-Mail Erinnerungen
- E-Mail Marketing
- Echtzeit-Berichterstattung
- Elektronische Zahlungen
- Erinnerungen
- Eventplanung
- Für Salons und Spas
- Geschenkkarten-Management
- Inventarverwaltung
- Kalender-Synchronisierung
- Kalenderverwaltung
- Klassenterminplanung
- Kreditkartenbearbeitung
- Kundendatenbank
- Kundenhistorie
- Kundenmanagement
- Kundenportal
- Kundenspezifisches Branding
- Leistungskennzahlen
- Lohn- und Gehaltslisten & Kommissionen
- Mehrere Standorte
- Mitarbeitereinsatzplanung
- Mitarbeitermanagement
- Online-Buchung
- Provisionsmanagement
- Rabattmanagement
- Reservierung-Management
- Reservierungs-Management
- SMS-Marketing
- SMS-Nachrichtenversand
- Social-Media-Integration
- Terminplanung
- Terminverwaltung
- Transaktionshistorie
- Treueprogramm
- Verkaufspunkt POS
- Webseitenintegration
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Erfahrungen mit Harbortouch POS
Alle 86 Nutzerbewertungen lesenHeidi S.
Harbortouch makes life easy!
Kommentare: I felt they were a great partner and excellent product. I have no idea why anyone with a small to medium restaurant would use any other product.
Vorteile:
So many things to like! The price was EXCELLENT compared to the competitors. The ease of use was so simple. When it was installed our menu and pricing was in place. When we had to add employees or make menu updates they were so easy to do right at the main register. Pulling data for sales tax, payroll etc was easy as well. Customer services was EXCELLENT as well.
Nachteile:
I don't know that there was anything I didn't like to be honest. I had zero complaints from myself and the team using the software daily.
Antwort von Harbortouch
vor 10 Monaten
Thank you for sharing your feedback with us! We are happy to hear that your overall experience with Harbortouch has been positive. If there is anything we can do to further improve your experience in the future, please email us at reviews@harbortouch.com.
Christopher M.
Cancellation made hard
Kommentare: Their system for cancelling is awful. Look at the other reviews about this.
Vorteile:
The service was adequate for the last 9 years. The only rather strange thing I found was that the monthly statements they send have information, name and contact phone number, from a different service on it. I had to remember not to call the number on the statement if I had any questions.
Nachteile:
Harbortouch refuses to allow their services to be cancelled other than on an annual basis. They claim that information is out there somewhere, but it is not evident at all. If the date is missed, then Harbortouch will charge you monthly service fees for the full year, even if you aren't using their services. Apparently even 9 years of usage doesn't get you a break. If my business ever needs to use credit cards again, it will not be through Harbortouch. It's a shame, as up until the cancellation attempts, I wouldn't have had any reason not to go back to them.
Antwort von Shift4
vor 4 Wochen
Christopher, We sincerely apologize for the troubles you have experienced with closing your account. We would like the opportunity to speak with you to better understand your concerns and work with you to resolve them. If you'd like to discuss this further, please send your Merchant ID number as well as your contact information to reviews@harbortouch.com so we can review your account and try to resolve this issue.
Olga M.
Depressing System
Kommentare: On my first day I called very excitedly to set up the system and no one answered. It took hours for them to answer. It was then that I had a sinking feeling I've been had!
Vorteile:
nothing. your phone can do more than this outdated scam of a system. NEVER get a system that requires you to use your personal ID. They attach your debt to you as a person not to your business.
Nachteile:
I won't bore you with my personal feelings. Let me bullet point the cons. 1. OLD, OUTDATED SYSTEM. The system is as basic as it can get. Think Android in 2005. 2. You have to be an expert to manage the SMS and email markteting. They outsource that portion of the POS. 3. No way to do online booking eventhough they say you can. 4. 24/7 support? Heck no. The support is made up of newbies who read of a list and can NEVER help you solve a simple problem. They would put me on hold for hours to try and figure things out. None of the support staff know the system at all. 5. The system claims your clients can book online but its a LIE there's no link or anything available for clients to access the booking. I really tried to resolve this by calling 5 days in a row and trying new support members but it was always the same. 6. If you have a high volume of sales the system will shut down in the middle of a credit card transaction or in the middle of me booking a client. I would have to ask the client to do the whole process all over again. emberrasing! 7. No apps, no way to communicate with clients regarding their appointments. 8. When you set up your images for your modules it's a nightmare. You can't upload your pictures like any normal system. The pictures don't resize and you can barely see them when you sync your system. It's like working on a super old program. 9. The credit card system goes out almost every single time I use it. I lost money bc I cant tell if a pay
Freddy L.
Please fix this ! Your killing me !
Kommentare:
2021 we have 5 stations and 5 skytabs we do about 100k a month
The system is constantly malfunctioning! We spend hours on the phone with techs who are untrained and just plain rude !they have no training and have never been end users and they know zero about business! We call in at least 6 times a week after 9 pm on hold for hours! We process a lot of credit cards ! We loose at least 3,000 dollars a night every time the system locks up ! Our seat capacity is over 700! So imagine 400 people in a place with 3 bars. And the 5 pos stations do not communicate with each other ! So money is walking out the door! And they simply do not care!, they already got there money on the first so screw you is there attitude!
The automatic updates they do will cripple your business ! And they are done all the freakin time!
As a bar owner the system if it was working would be. Ok! But it never does! Shift 4 has ruined what was a great user friendly point of sale! If you are a larger bar or restaurant 3 bars 6 or 7 bartenders expect pissed off bartenders the system will not allow your bartenders to separate tabs!
Get a IT guy on premise because it will lock your bartenders out daily! If you close at 2 am expect to get home at daylight! It will Double charge your customers daily! And they will be blowing your phone up with complaints! I’m sure I will have another heart attack dealing with the stress that comes with this company !
That’s my over all experience!
Vorteile:
I had the Harbortouch in 2014 to 2019 loved it great customer service at that time prior to shift 4 takeover!
Nachteile:
To temperamental! Upgrades cause problems! Locks out my staff constantly will not separate tabs I have 5 pos stations and 5 skytabs and they do not communicate with each other ! At least 75 percent of the time they glitch! Costing me thousands in sales and customer walk out ! Customer techs are not familiar with software! Hours on the phone !
Antwort von Shift4
vor 2 Monaten
Freddy, We first and foremost sincerely apologize for the frustrations you've been experiencing with your Harbortouch POS system. We would like the opportunity to resolve this issue as soon as possible. At your convenience, please send an email to reviews@harbortouch.com with your contact information and Merchant ID number so we can locate your account. As soon as we have this information, someone from our team will reach out to find a resolution.
Joe M.
STAY FAR AWAY FROM THIS COMPANY
Kommentare:
My experience with this company is non other than a nightmare.
This company charges ridiculous fees because most people don’t look at their bill closely and I would URGE YOU TO REVIEW YOUR BILLS FROM THEM!! They charged me excessive fees and when I called to discuss it they lied and told me they were overcharging me and would refund/credit me. They never called back which is THEIR MO. The woman [SENSITIVE CONTENT HIDDEN] is a liar and is very unhelpful. They try to make it so that you cannot cancel their services by lying and telling you that they never received the cancellation forms.
I personally sent their cancelation forms back to them after they finally sent them to me which was worse than pulling teeth. They received it and still continued to charge me fees. My bank was instructed not to accept any charges from them because they are fraudulent. They still continue to try to attempt to charge my account for monthly fees after being cancelled. I have no ongoing contract with them and they still continue to create fees. They are a disgusting company and I will be filing a BETTER BUSINESS BUREAU COMPLAINT. I would stay far away from this company. And If you currently use their service check your bills. This isn’t a review because I found someone cheaper because cheaper isn’t always better. This is a review because this company is trying to shake me down for money that is not owed to them. They are a disgrace
Vorteile:
I liked paying to overnight their Terminal and wiring back to them.
Nachteile:
STAY AWAY FAR FAR AWAY FROM THIS COMPANY
Antwort von Harbortouch
vor 10 Monaten
Joe, We are disheartened to hear of the frustrations you've encountered during your cancellation process and would like to sincerely apologize. We would like to speak with you further to learn more about your concerns and work to resolve them. At your convenience, please send your Merchant ID number along with your contact information to reviews@harbortouch.com, and one of our team members will reach out to further assist.
