Was ist Tripleseat?

Tripleseat ist eine Vertriebs- und Event-Management Web-Anwendung, die Umsätze erhöht und den Planungsprozess für Restaurants, Hotels und einzigartige Locations optimiert. Es ist das erste Web-basierte System, das von Hospitality-Event-Managern für Hospitality-Event-Managern erstellt wurde. Seit 2008 hat Tripleseat das Restaurant-Business im Sturm erobert, indem Lösungen bereitgestellt und der Ereignisprozesses von Anfang bis Ende vereinfacht wurde. Über 2.500 Event-Stätten und 18,000 + Eventbranchen-Experten vertrauen Tripleseat.

Wer verwendet Tripleseat?

Restaurant, Hotels und einzigartige Veranstaltungsorte mit Private Dining und Veranstaltungsräumen.

Wo kann Tripleseat bereitgestellt werden?

Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil)

Über den Anbieter

  • Tripleseat
  • Ansässig in Concord, USA
  • 2008 gegründet
  • Telefon-Support
  • Chat

Erhältlich in diesen Ländern

Vereinigte Staaten

Sprachen

Englisch

Über den Anbieter

  • Tripleseat
  • Ansässig in Concord, USA
  • 2008 gegründet
  • Telefon-Support
  • Chat

Erhältlich in diesen Ländern

Vereinigte Staaten

Sprachen

Englisch

Tripleseat – Videos und Bilder

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Videos zu Tripleseat
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Kosten ähnlicher Produkte wie Tripleseat vergleichen

Tripleseat

Nicht verfügbar
Kostenlose Version
Gratis Testen
35,00 $/Monat
Kostenlose Version
Gratis Testen
199,00 $/Monat
Kostenlose Version
Gratis Testen
159,99 $/einmalig
Kostenlose Version
Gratis Testen

Tripleseat Funktionen

  • Abrechnung & Rechnungsstellung
  • Aktivitäts-Dashboard
  • Alarmfunktion / Benachrichtigungen
  • Angebot in sozialen Medien
  • Angebote / Schätzungen
  • Angebotserstellung
  • Anpassbare Berichte
  • Berichterstattung / Analyse
  • Berichterstattung und Statistik
  • Bestätigung / Erinnerungen
  • Budgetierung/Prognosen
  • CRM
  • Drittanbieter-Integration
  • E-Mail Marketing
  • Echtzeit-Aktualisierungen
  • Eventplanung
  • Kanal-Analytik
  • Kommunikationsmanagement
  • Kontaktmanagement
  • Kundendatenbank
  • Kundenmanagement
  • Kundenspezifisches Branding
  • Küchen- / Menü-Management
  • Lead Segmentierung
  • Lead-Erfassung
  • Lead-Qualifizierung
  • Marketing-Automatisierung
  • Mobiler Zugriff
  • Multichannel-Synchronisation
  • Online-Buchung
  • Online-Zahlungen
  • Prädiktive Analytik
  • Raum-Inventar
  • Raumverfügbarkeitsplanung
  • Registrierungs-Management
  • Reservierung-Management
  • Reservierungs-Management
  • Social-Media-Integration
  • Veranstaltungskalender
  • Veranstaltungsmanagement
  • Vertrags-/Lizenz-Management
  • Vertriebsmanagement
  • Zahlungsabwicklung
  • Zimmerbuchung

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Bewertungen über Tripleseat

Durchschnittliche Bewertung

Gesamt
4,7
Benutzerfreundlichkeit
4,6
Kundenservice
4,7
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,6

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
74%
4
22%
3
2%
2
1%
1
1%
Lauren
Lauren
Sales & Marketing Manager in USA
Verifizierter Nutzer auf LinkedIn
Restaurants, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The system every Private Dining Sales person has been waiting for!

5,0 vor 4 Jahren

Kommentare: I had the pleasure of being introduced to Tripleseat at a previous job, and that company unanimously agreed for all of the concepts to make the switch to their program. It was better than the other options out there at the time, and made the most sense. After working with everyone while being at that company, I brought them on board to my current employer. Their sales team, support team, training team, all of them, are so friendly, and helpful! There is no question too small, or request too large to be considered.
I am a big fan, and would recommend them to anyone looking for a new booking system in a heartbeat.

Vorteile:

My favorite part of TripleSeat is that everything makes logical sense, and is able to be customized to your needs. When inputting the information, you don't have unnecessary steps in order to get your basic needs into the system. If I have a brand new manager who only gets a date, time, number of guests, and the host's contact info, they can (within minutes) get them a contract. At the very least they can send them an email with menus and instead of loosing a sticky note, have it tracked so I can follow up. Truly this was made for the Sales person in mind, with how the data is tracked, and how much time it saves.

Nachteile:

My only wish for the software, was that it would allow for you to track correspondence directly with a contact and not having it connected to an event. There doesn't seem to be a way to pull up someone who is in your data base, and just send them a prospecting email, or share with them updated menus or promotions. You have to export their contact information and email, or use a previous event.

Kathryn
Sales and Marketing Director in USA
Essen & Trinken, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Gather is the ONLY program for me!

5,0 vor 3 Jahren

Kommentare: I am saving so much time using this software with clients. Half the time it used to take me to send contracts.

Vorteile:

Gather is the best software to use for private dining, the ease of use is like no other! You can use it on the app, computer, tablet etc... it is very easy to develop files to save on the software and send contracts to clients. Once you train your staff their are very little questions that follow because of the ease of use with this product. Clients also love it because it leaves less back and forth with contracts and they can do everything they need from the form you send them. The software also works with your email and you're notified on the home screen and via our work email. They're constantly upgrading and using new integrations as well.

Nachteile:

This is not a con because I don't know if this is possible, but if Gather could find a way to integrate with Open Table so contracts update to that software it would be amazing. I am not a computer programmer so I have no idea if that's possible, but really their are no cons with Gather.

Kasi
Front Desk in USA
Gastgewerbe, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Quick and Easy

5,0 letzten Monat Neu

Kommentare: Instead of using 2 or 3 programs to get my work done. I now have 1 for them all!

Vorteile:

This software is amazing. It was super easy to learn and it's super easy to use daily!. Before an event is booked it help me lay out a plan and budget for the customer. And then, It helps keep me and all my staff up to date with coming events and changes to event. And after it's over it generates a beautifully laid out invoice for the customer. I love it ! It has really helped me in every aspect of my event planning for our hotel!

Nachteile:

I really don't have a bad thing to say about this software. It really is that great !

Timothy
Manager in
Gastgewerbe, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Extremely bad customer service, buggy software

1,0 vor 5 Jahren

Kommentare: Even though we gave them notice of cancellation after about 9 months they have twice charged our card for renewals which are not valid.

Vorteile:

Generally the contract feature was fine. We liked executing contracts on line even though the contract tool did not have all of the client info required

Nachteile:

Regarding our disappointment with Gather I would point to the following – all of which I have reflected to your support people and none of which have been acted on: Your IOS app seems to be able to send messages to clients and it does seem to be able to send templates but not free-form messages. Yet it often leads the user to believe a message has been sent when it has not About 45 days ago new inquiries stopped showing up in your new messages list – your support people insisted this was not a change but it was. It seems logical that new leads would be the most important new messages I asked you to make all the numbers and metrics on your Home page hyperlinked, but you have not. If I see I have two new leads I can click on that number and it takes me to the new leads. If I see I have one new contract signed, the numeral “1” is not hyperlinked and I have to search for the new signed contract. It is difficult or impossible to add a second client contact name but in the wedding business it is pretty normal to have at least two client counterparties. Yes I know about the “onsite” contact but that is not a default email recipient. Look at the confusion that appears in some proposals. Your proposals are not properly itemized and clients do not seem to notice that I have attached a “BEO” which is not a term I could define for you. Look at both “xxx” and “xxx” as examples of proposals where they thought we got the price wrong but they don’t see the security deposit because it is not itemized in the proposal. It is completely ridiculous that the client could sign an e-contract without being forced to enter and validate their address, phone, full and correct name, etc. Our normal course is we get a contract signed and then we chase down the additional information required to actually have a contract with the Zenith Additional Information form. This is cumbersome and probably not legally defensible. I want the client to execute the contract having filled in and validated their complete contact info

Kesha
Sales/Marketing/Event Director in USA
Gastgewerbe, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best Event Software

5,0 vor 4 Monaten

Kommentare: EXCELLENT. Has been a great tool for all of the events we host as well as a wonderful place to store leads and potential client information.

Vorteile:

Easy to use and easy to train a new hire on using. All information can be captured in an account allowing for less office clutter and being able to access on any device has been a huge timesaver!

Nachteile:

It is a tad difficult to update pricing as you do have to go line by line BUT this would be with anything out there. Once you know where to go it is much easier.