Tripleseat

Tripleseat

von Tripleseat

Wer verwendet Tripleseat?

Restaurant, Hotels und einzigartige Veranstaltungsorte mit Private Dining und Veranstaltungsräumen.

Was ist Tripleseat?

Tripleseat ist eine Vertriebs- und Event-Management Web-Anwendung, die Umsätze erhöht und den Planungsprozess für Restaurants, Hotels und einzigartige Locations optimiert. Es ist das erste Web-basierte System, das von Hospitality-Event-Managern für Hospitality-Event-Managern erstellt wurde. Seit 2008 hat Tripleseat das Restaurant-Business im Sturm erobert, indem Lösungen bereitgestellt und der Ereignisprozesses von Anfang bis Ende vereinfacht wurde. Über 2.500 Event-Stätten und 18,000 + Eventbranchen-Experten vertrauen Tripleseat.

Tripleseat – Details

Tripleseat

http://www.tripleseat.com

Gegründet 2008

Tripleseat – Preisübersicht

Tripleseat bietet keine Gratisversion und keine kostenlose Testversion. Weitere Preisinformationen für Tripleseat findest du unten.

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Persönlich

Live Online

Webinare

Kundenbetreuung

Support während der Geschäftszeiten

Online

Tripleseat Funktionen

Brausoftware
Abrechnung & Rechnungsstellung
Absatzplanung
Auftragsmanagement
Fass-Management (Wein)
Inventarverwaltung
Produktion-Nachverfolgung
Qualitätskontrolle
Rezept-Management
Vertriebsmanagement
Abrechnung & Rechnungsstellung
Angebotsmanagement
Auftragsmanagement
Bankett-Management
Bedienungspersonal-Management
Facility-Management
Inventarverwaltung
Kalenderverwaltung
Kalkulation
Kundendatenbank
Küchen- / Menü-Management
Reservierungs-Management
Rezept-Management
Veranstaltungsmanagement
Vertragsmanagement
Bestätigung / Erinnerungen
Marketing-Management
Online-Anmeldung
Online-Zahlungen
Promotion in sozialen Medien
Rabatt-/ Gutscheinmanagement
Teilnehmer-Management
Veranstaltungskalender
Wartelisten-Management
Website-Management
Abzeichen-Management
Aussteller- / Lieferanten-Management
Block-Management der Räumlichkeiten
Budgetierung
Freiwilligen-Management
Gamification
Hochzeiten / Feiern
Kartenverkauf
Konferenzen/Tagungen
Promotion in sozialen Medien
Sponsoren-Management
Umfragen & Feedback
Abrechnung & Rechnungsstellung
Berichterstattung / Analyse
Integrierte Buchführung
Inventarverwaltung
Küchenmanagement
Menüverwaltung
Mitarbeitermanagement
Reservierung-Management
Tabellenverwaltung
Verkaufspunkt POS
Wartelisten-Management
Angebotsmanagement
Inventarverwaltung
Management von Beschränkungen
Notausschalter
Raten-Management
Reservierung-Management
Abrechnung & Rechnungsstellung
Food & Beverage-Management
Kundenmanagement
Mehrere Standorte
Mitarbeiter-Management
Reservierung-Management
Ressourcenmanagement
Teilnehmer-Management
Veranstaltungsmanagement
Vertragsmanagement
Vertriebsmanagement
Abrechnung & Rechnungsstellung
Auftragsmanagement
Fass-Management
Inventarverwaltung
Keller-Management
Produktion-Nachverfolgung
Verkaufspunkt POS
Weingut-Management
Weinklub-Management

Tripleseat – Nutzerbewertungen

Zeigt 5 von 291 Nutzerbewertungen

Gesamt
4.7/5
Benutzerfreundlichkeit
4.6/5
Kundenservice
4.7/5
Funktionen
4.5/5
Preis-Leistungs-Verhältnis
4.7/5
Lauren R.
Sales & Marketing Manager
Restaurants, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 17.10.2018

"The system every Private Dining Sales person has been waiting for!"

Kommentare: I had the pleasure of being introduced to Tripleseat at a previous job, and that company unanimously agreed for all of the concepts to make the switch to their program. It was better than the other options out there at the time, and made the most sense. After working with everyone while being at that company, I brought them on board to my current employer. Their sales team, support team, training team, all of them, are so friendly, and helpful! There is no question too small, or request too large to be considered.
I am a big fan, and would recommend them to anyone looking for a new booking system in a heartbeat.

Vorteile: My favorite part of TripleSeat is that everything makes logical sense, and is able to be customized to your needs. When inputting the information, you don't have unnecessary steps in order to get your basic needs into the system. If I have a brand new manager who only gets a date, time, number of guests, and the host's contact info, they can (within minutes) get them a contract. At the very least they can send them an email with menus and instead of loosing a sticky note, have it tracked so I can follow up.
Truly this was made for the Sales person in mind, with how the data is tracked, and how much time it saves.

Nachteile: My only wish for the software, was that it would allow for you to track correspondence directly with a contact and not having it connected to an event. There doesn't seem to be a way to pull up someone who is in your data base, and just send them a prospecting email, or share with them updated menus or promotions. You have to export their contact information and email, or use a previous event.

  • Quelle des Nutzers 
  • Bewertet am 17.10.2018
Meg B.
Purveyor of Good Times
Restaurants, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 3.6.2019

"LOVE Tripleseat!"

Kommentare: Tripleseat helped me almost double my sales in one year, just from taking me a way from my color-coded sticky note and hard-copy calendar system. It makes it easier to take vacations and leave the other managers with clear instructions of what they need, communicate with my team and client at the same time so everyone is on the same page, etc. I also work from home most of the time so my Chef and GM have access to all of the BEO's and client information so they can see everything without me having to be there to bring it to them. Overall I love it!

Vorteile: I'll start out by saying that I'm a one woman operation. I'm the only one in our restaurant that sells, details and facilitates all of our events, plus plans all of our in-house events, plus managing the actual restaurant side...so I have a lot to do! Tripleseat makes my job exponentially easier and more streamlined. One of my favorite things is that they listen to their users. Every month there is something updated that makes it that much butter, and their customer service is fantastic. They've also started hosting events so you can get hands on training, meet the team, etc. I love that!

Nachteile: There are a lot of features that I don't use being one person in one unit. It would be nice if there were different tiers of pricing based on the parts you use and those you don't (like a Tripleseat Lite vs. Tripleseat Multi-Unit). That's about it!

  • Quelle des Nutzers 
  • Bewertet am 3.6.2019
Lisa R.
Business Manager
Gastgewerbe, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 10.3.2020

"Excellent "

Kommentare: It’s awesome. As a banquet and catering software it’s the best I’ve ever worked with

Vorteile: This is a super user friendly cloud based software me and my team utilize. It is so much better than previously used platforms that were. Less modernized

Nachteile: Sometimes there are glitches and it is hard to get ahold of someone ASAP to help rectify. It does have added options that I’d like to use but I’m not sure all the kinks have been ironed out all the time yet

  • Quelle des Nutzers 
  • Bewertet am 10.3.2020
Verifizierter Rezensent
Senior Campus Manager
Gastgewerbe, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    Nicht bewertet
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Bewertet am 23.2.2020

"Fantastic CRM for the Events Industry"

Kommentare: This is definitely a great CRM tool for the events industry. The calendar tracking of bookings which can be used to auto-populate email responses is extremely useful. Wish it could have more capability for email automation though.

Vorteile: - Easy to use with great support team
- Weekly and daily digests can be great reporting for the team
- Integration with Stripe payments is easy to use
- Merge fields in auto responses pulling from calendar is very useful
- Guest portals for clients to few all documents and payments is very useful

Nachteile: - Not as customizable as we'd like it to be. Has limitations on reporting functions.
- Doesn't integrate as easily with other software as much as other CRMs (ie. use of Zapier)

  • Quelle des Nutzers 
  • Bewertet am 23.2.2020
Mackenzie C.
Event Coordinator
Restaurants, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    2/5
  • Eigenschaften & Funktionalitäten
    2/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    Nicht bewertet
  • Wahrscheinlichkeit der Weiterempfehlung
    6/10
  • Quelle des Nutzers 
  • Bewertet am 5.11.2019

"Gets the job done"

Vorteile: Everything is consolidated in one place (communication etc.)

Nachteile: - Your search in the search bar has to be a full name or title otherwise it won't pull up
- Editing in Picklist (when you have long menus) is a pain because you have to type and then scroll all the way to the top to edit (ex: make bold, change color); similarly copy and pasting only sometimes works; similarly when you click the clear all formatting it only sometimes works; similarly when I save a picklist there will be random spaces missing when I go to use it in a BEO that weren't there when I saved it
- Functionality in regards to saving email templates is very confusing because there are multiple ways to save and some show in certain places as opposed to others (I've watched ALL the videos on this too and it shouldn't be happening that way according to the videos
- You can't do multiple **SEPARATE** dates for the exact same event and a booking leaves a giant chunk of time open especially if it is months apart.

  • Quelle des Nutzers 
  • Bewertet am 5.11.2019