Wer nutzt diese Software?

Sports Facilities, Indoor Soccer and Sports Centers, Baseball Training Centers, Rinks and College Recreation Centers.

Durchschnittliche Bewertung

16 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 4.5 / 5
  • Kundenservice 4.5 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 4.5 / 5

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • EZFacility
  • http://www.ezfacility.com
  • Gegründet 2003

Über EZFacility Sports Facility & League Software

EZFacility enables the effortless scheduling & management of fields, courts, lessons, referees, parties, multipurpose rooms, equipment, all from one easy-to-use software interface. With a few simple clicks, staff members can quickly locate available times, create field reservations, generate invoices & track payment status. In addition, you can manage all aspects of scheduling your leagues & tournaments, as well as posting all the scores, standings & schedules directly to your existing website.

EZFacility Sports Facility & League Software Funktionen

  • Freiwilligen-Management
  • In-Game-Analytik
  • Kreditplanung
  • Registrierungs-Management
  • Team-Management
  • Terminplanung

Die hilfreichsten Reviews für EZFacility Sports Facility & League Software

EZ Facility Is the Lifeline of our Facility - The Bradley Sports Center

Bewertet am 29.5.2019
Sean D.
Owner
Sport, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Our overall experience with EZ has been excellent. Attempting to switch to a new scheduling/bookkeeping software would be monumental and thankfully, EZ has given us no reason to even consider that possibility.

Vorteile: EZ's intuitive learning relationship with the user is fantastic. There are functions that become second nature and those that are not accessed as frequently are easily recalled with just a couple of clicks. The ability to bulk schedule hundreds of recurring lessons over the course of several months is priceless. And the ability to create a large booking for a team or someone at the counter is quick and 100% accurate allowing us to let the customer see their and confirm right on the spot. With the invoicing functions, billing is straight forward and detailed. A client can question any item on an invoice and with the history function, we are able to see who made the changes or original booking and solve any miscommunication issues within a few minutes or hours. The pay functions are fantastic and using the cc interface is 100% accurate. Database storage is awesome and allows for a complete email campaign to all of a select group contained within the entire database. Email campaigns are professional and effective. The data mined from any campaign related to how many were opened, clicks that follow are priceless. It lets us gauge the relevance of the email and the response we get. Finally, when support is needed, even if it is just to ask how to do something, a REAL PERSON answers! Not only do they answer but they solve problems, help with tasks or take the time to teach us how to do something we do not know how to do. There is no better customer support in any business

Nachteile: My only complaint with EZ is its inability to process invoices in a timely manner with hundreds of items contained within in a single invoice. We have clients who provide lessons over the course of a month and each individual lesson is a single item. When trying to modify an item or add an item to the invoice, this process can sometimes take minutes to do. If I am trying to modify many items, like apply discounts, this can take sometimes hours to accomplish. The upside of this is EZ has been very responsive to this unique issue engaging me all the way up to personal calls with support team software engineers to see the issues and then address them. I will say that while not perfect, there has been progress in reducing the time these tedious but frequently recurring tasks take.

EZ Facility Software Review

Bewertet am 10.10.2018
Jenniffer S.
Front Desk Coordinator
Erholungseinrichtungen & -dienstleistungen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall, I like EZ Facility. It is easy to learn and to teach to my team. Customer Service is exceptional. Having the ability to pull expiring memberships helps with increasing our membership numbers as I am able to send out reminder renewal letters. I would also like to have the ability to run additional reports (birthdate, members who haven't worked out in a while, etc) so that we could take our personal touch and customer service we offer to the next level.

Vorteile: I like that it is easy to input membership data into the software. I manage the front desk so it is imperative that everyone on my team knows how to enter the data without mistakes. I also like that it is relatively easy to pull reports (deposit reports, expiring memberships, etc) as this feature is used daily. Also, customer service is remarkable. If I have a problem or question, the customer service team is quick to respond and very helpful in solving my problem or answering my questions.

Nachteile: I would like to have the ability to be able to set the cancellation date in advance for our monthly draft members. We have a 30 day cancellation policy and if the membership isn't active for the next month, then we have to wait until the pending membership is active before we can cancel it. It makes for extra work and reminders. Also, we recently increased our pricing. This was a very time consuming in setting up the monthly memberships and has had an impact on the memberships whose accounts had been frozen.

Great Product for FEC or Gym

Bewertet am 18.4.2019
Kip W.
Owner
Unterhaltung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I spent months researching options and talking to companies, ultimately EZ Facility won hands down. We had personalized training and were up and running quickly. I haven't regretted my choice once. We get notifications in advance for any upcoming changes and a customer service that has always made life easy for us. I recommend EZ Facility to anyone that needs an easy reliable platform. I doubt you will find a way to outgrow it or find it lacking. Simply put, EZ Facility is awesome.

Vorteile: Flexibility. We can do everything that we want to do in a P.O.S. system and manage memberships in one solution. League management is also easy to use and set up. We barely scratch the surface of what this solution can offer.

Nachteile: I would like to see more options in merchant card service integration. The options available are great, but more expensive than many other options.

Overall a great experience; support is very responsive and most times are able to find a solution.

Bewertet am 25.9.2017
Cheryl M.
Co-owner
Erholungseinrichtungen & -dienstleistungen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: client database, clinic registration, client schedule tracking, billing, statement, invoice tracking
extensive reporting capabilities

Vorteile: User Friendly, good payment tracking system, good scheduling system.
Customer Support is excellent
Pricing Options negotiable

Nachteile: The fact that I am not able to process a direct debit transaction directly from EZ Facility. For credit card payments it's no problem I can swipe or type the card number and it directly links to my banking system however for Debit payment I must log into a separate system (in my case Moneris) to process the Debit transaction. I would like a longer length of time logged into the system before I automatically get timed out.

Antwort des Softwareanbieters

von EZFacility.com an 13.10.2017

Hi Cheryl,

Thank you for sharing your feedback. We¿re grateful for the opportunity to provide great support to you and your business. If you have a question regarding the system timing out please contact our Support Team at 866.498.3279 ext. 3.

Thank you for your partnership. ¿ The EZFacility Team

Fabulous software...easy to use, great customer support, and very functional!

Bewertet am 1.9.2017
Jackie L.
Director/Office Manager
Sport, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: No backups! The fact that EZFacility keep upgrading (updating) and adding new functionality that makes for a very professional, easy to use software vehicle!

Nachteile: The membership component. It isn't very editable and probably your least updated area of the software. For that reason it's our least liked part of EZFacility.

Antwort des Softwareanbieters

von EZFacility.com an 23.10.2017

Hello Jackie,

Thank you for your kind words and positive feedback. We are always happy to help our clients whenever or wherever they need us! We are grateful for the opportunity to assist you and your business and we look forward to our continued partnership! Please continue to check out our blog at Ezfacility.com/blog for updates and new features! - The EZFacility Team

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