Wer verwendet Lemax?
Inbound-Reiseveranstalter, Outgoing- und FIT-Reiseveranstalter, Destination Management-Unternehmen (DMC), Reisebüros und OTAs, Geschäftsreise- und MICE-Unternehmen.
Was ist Lemax?
Lemax ist eine fortschrittliche cloudbasierte Software, mit der Reiseunternehmen ihren Umsatz und ihre Produktivität steigern können. Das System basiert auf den weltweit erfolgreichsten Reiseunternehmen und deckt den gesamten Geschäftsprozess (Vertrieb, Marketing, Betrieb und Finanzen) ab. Ein engagiertes Implementierungsteam ist dafür verantwortlich, Unternehmen bei der Änderung ihrer Reisesoftware zu unterstützen.
Lemax – Details
Lemax – Preisübersicht
Lemax bietet keine Gratisversion, aber eine kostenlose Testversion. Weitere Preisinformationen für Lemax findest du unten.
Der Softwareanbieter hat diese Information nicht vervollständigt.
Lemax – Nutzerbewertungen
Zeigt 5 von 11 Nutzerbewertungen
Bewertet am 12.7.2018
Great Travel Agency Software!
Kommentare: Generate itineraries and price quotes quickly and accurately. Generate Receipts and have insights into bookings and accounting.
Vorteile: The days of making itineraries for clients are gone! If you can't generate itineraries and quotes quickly and accurately you can't compete. LEMAX and their "iTravel" Software has been essential for helping our travel business to grow. It has so many features and can help us to automatize many aspects of our business.
Nachteile: Well it is very complex and therefore takes a lot of work to set up. It has definitely not been an easy implementation process, but the LEMAX team has been there to help us every step of the way.
Bewertet am 14.7.2014
I was working in the travel industry in Costa Rica for 8.5 years before I decided to start my own company, so I knew what was needed to start a successful travel agency. I knew how to do sales & marketing, website and the operations ' the only question was if I could find a system to help me with our data entry and custom made itineraries. I found iTravel online within the first two weeks of starting the business and without doubt this has been the most integral part of the process. Anyone can build a website and we have lots of experience in the Sales & Operations side of a travel agency, but iTravel and the ability to custom build our itineraries was the most crucial part of putting this all together. It isn't perfect, but it's pretty close and we are very happy with it.
From the start the system has been just about everything we needed, but the ability, willingness and flexibility from Lemax to customize it even more for our specific company has been amazing. It is incredible how much we are able to customize someone else's system to our specific needs.
IMPLEMENTATION: The information provided and the personal training sessions were immensely helpful as we got started. As mentioned before, the more we played in the system the more we wanted to customize things and Lemax was always willing to do it.
USABILITY: The iTravel system isn't perfect, but it's pretty darn close. Overall it has been very easy to add rates, build customized itineraries and run reports in the system. We LOVE how much we can customize the itinerary itself to the custom fields we use in the background to track things. The ability to create and save templates is a HUGE time saver. It would be useful to find a way to integrate it with Quickbooks. I think that could be a huge opportunity for iTravel and the clients (including us) would love it. The ability to customize your dashboard would be nice too ' display graphs of certain metrics we track as opposed to the standard graphs that we are all shown.
SUPPORT: The ability to customize the system to our needs has been incredible. It's always scary to work with an online company you've never met and that is so far away, but we are so glad we found them. In any business customer service is the most important part of the job, and great customer service can be hard to find in any culture and any country. We've had constant questions and requests and the service we've received from Lemax has been nothing but outstanding.
Bewertet am 17.6.2018
Very user friendly product with an amazing support team.
Kommentare: We improved our operational efficiency and icreased the ability to sell Online to B2C and B2B customers.
Vorteile: Lemax support team never fails to assist. They continuously develop and provide solutions for the customer - an ever evolving system. Implementation was one of the smoothest we have ever been through. The entire project was effectively managed from their side and only handed over once us (customer) was completely satisfied.
Nachteile: After the implementation, there were some specific issues that bothered us, but implementation and support teams took the effort - at the end, everything were solved so I found no negative factor at all.
Bewertet am 13.3.2019
Lost my investment on this software. Don't recommend.
Kommentare: Because of the complexity, I discontinued the use of the software and later it was deactivated by them. I emailed Mate to requested to activate my account and see if there has been any changes but he didn't reply.
Vorteile: Tour cost calculation for various group sizes.
Nachteile: The itinerary builder is the worst. Pasting the texts from the word and formatting is a real pain. The coders have to do everything for heading, indent, paragraph spacing etc. and you have to pay for each customization. The software did not have the feature of creating of rooming chart and had to pay to build one but that also has limitation.
Bewertet am 20.4.2018
Great tool, with a lot more features than what I expected
I found this system very easy to learn and to implement. The learning process was very easy and the people that teach you are great, with great disposition and patience to teach you. The system has many more capabilities that what I expected, more options to help you have lots of information and data to make reports and evaluate your sales.
The support has been very helpful we have gotten responses very fast to all of our questions, even with the very large time difference. I have very high expectations about how this system will help my business thrive and develop. It was definitely a wise
The possibility of clients to access directly to make inquiries and check cost of services.
All of the B2B functionality.
Nachteile: I think I would really like the idea of making changes in a way that we can replicated to other markets without having to make them one by one.