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Was ist Proxyclick?

Unsere Lieblingsbewertung: „Wir überprüften mindestens 15 der auf Capterra für Visitor Management Software aufgeführten Produkte . Proxyclick war die stärkste und am besten bewertete Lösung. Wir zielten darauf ab, ein Produkt mit einer einfachen, aber reizvollen Besuchererfahrung mit Check-in, speziell versehen mit Kiosk-Funktion, zu wählen, .... "(weitere Bewertungen durch Klicken auf die Sterne).
3 applications beinhaltet: Dashboard für Personal, Empfang und Sicherheit, iPad-App für Besucher, Smartphone-App

Wer verwendet Proxyclick?

Von Fortune 500 bis MIttelstandsunternehmen, weltweit in mehreren Sprachen verfügbar

Proxyclick Software - 1
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Du bist nicht sicher, ob Proxyclick das Richtige ist? Mit einer beliebten Alternative vergleichen

Proxyclick

Proxyclick

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Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Proxyclick

Durchschnittliche Bewertung

Gesamt
4,6
Benutzerfreundlichkeit
4,6
Kundenservice
4,6
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,4

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
64%
4
32%
3
3%
2
0%
1
1%
Mark
Mark
Japan
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: GetApp

An enhanced visitor experience driven by the team's insatiable appetite to innovate!

5,0 vor 7 Jahren

Vorteile:

Above all I am most impressed by the continuous innovation that accompanies a Proxyclick installation - it just doesn't ever stop and in my mind demonstrates just how committed and passionate the team is about their product. Proxyclick has elevated visitor management well beyond the simple act of registration... and incorporated notions of security, health and safety, brand promotion, customer communication and privacy. It is also the most globally-minded system we have found on the market... not just by incorporating multiple languages but also by paying special attention to the importance of design. The result is that users of any nationality can use Proxyclick very intuitively (at the kiosk or in the back office). The set up is simple, and the settings are very configurable (without adding needless complexity) to give administrators the flexibility required to customise the product by client (eg, personalised visitor badges or registration flows etc.). In an age where digital technology threatens to eradicate the role of people... it is very refreshing to have a digital technology on the market that compliments our teams' efforts on the ground and ensures they can deliver a more dynamic visitor experience where human interactions thrive.

Nachteile:

Personal data, privacy and data security concerns are an ever-present concern for us and our clients. Not only do we need to contend with the threat of cyber attacks but also being compliant with new legislation (eg, the EU's General Data Protection Regulation). Proxyclick - as with all SaaS products in the marketplace - will therefore need to take their product to the next level to ensure it stays a best-in-class solution.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Öffentlichkeitsarbeit und Kommunikation, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: GetApp

Unfortunately they where acquired by eptura

4,0 vor 9 Monaten

Kommentare: We really liked the possibilities they offered: you could scale the system to the level of your needs.

Vorteile:

Proxyclick was a perfect solution: easy to setup, easy use, efficient. AND: affordable as well as scalable.

Nachteile:

When Proxyclick was acquired by Eptura they raised the prices … With the new price level I would rather make smaller sacrifices than spend this money. We used a low-code platform and built an almost identical system ourselves. Since we do not expect any changes in our requirements, this is not a problem. But it is a great pity to part with a good supplier because of the greed of a buyer/company.

Antwort von Eptura

vor 8 Monaten

Hi there, Thank you for sharing your feedback. It’s great to hear that Proxyclick worked well for you in terms of setup, use, efficiency, and affordability. We do understand your frustration since then after some organizational changes, and apologise for any inconvenience caused. Your feedback is really important to us, and we’ll be sure to pass it along to our team. We strive to strike a balance between providing value and ensuring fair pricing. If there’s anything specific you’d like us to address, please feel free to let us know, and we’d be happy to set up a meeting to discuss things further. The Proxyclick by Eptura team

Mike
IT Director in USA
Pharmazeutika, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Proxyclick needs better billing insights

5,0 vor 3 Wochen Neu

Vorteile:

Easy to use. Visitors seem to have no troubles using the system.

Nachteile:

Under the billing section there are no details. I can't see my method of payment or any past invoices. Actually there is nothing other than an email address.

Chris
Sysadmin in USA
Maschinerie, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Sales & Support Problems

3,0 vor 12 Monaten

Vorteile:

Easy to use. Robust features. Custom workflows.

Nachteile:

Our experience with support has been poor. Their free trial only is available for their top price tier which resulted in accidentally purchasing a plan that didn't work for us and they refuse to cancel. Plan prices are hidden. The couldn't fix custom badges in regards to images added, we ended up having to delete the images and re-add them over and over, eventually gave up and reverted to text. More recently it took 2 weeks to talk to a human in sales. The ticketing system was in poor condition as they are migrating to a new system. The live chat support isn't recorded or any case created so the next person needs to start from scratch. Their competition is much less costly and offers the same features. Do not buy this product.

Jan
Project Manager - Business Analist in Niederlande
Verpackung und Container, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Very useful product for the comfort of your visistors and for safety

5,0 vor 3 Monaten

Kommentare: I am happy that we use this product. It is very useful in several areas and gives a professional impression to our visitors.

Vorteile:

It is useful to be automatically notified when your visitors have arrived. Also very useful to be able to respond to this with one click. Furthermore, the product is important in terms of safety: we always know who is in the building. Because this data is stored in the cloud, it is remails available in the event of emergencies.

Nachteile:

Not really anything to mention. If there are problems, it has more to do with external matters than with Proxyclick itself.

Antwort von Eptura

vor 2 Monaten

Hi Jan, thanks for the great review! We're so glad to hear that Proxyclick by Eptura is streamlining and securing your operations, and that it's making a great first impression on your visitors. We really appreciate hearing feedback like this from our customers, and are excited to continue enhancing the visitor experience at your organization. The Eptura team