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Proxyclick
Was ist Proxyclick?
Unsere Lieblingsbewertung: „Wir überprüften mindestens 15 der auf Capterra für Visitor Management Software aufgeführten Produkte . Proxyclick war die stärkste und am besten bewertete Lösung. Wir zielten darauf ab, ein Produkt mit einer einfachen, aber reizvollen Besuchererfahrung mit Check-in, speziell versehen mit Kiosk-Funktion, zu wählen, .... "(weitere Bewertungen durch Klicken auf die Sterne).
3 applications beinhaltet: Dashboard für Personal, Empfang und Sicherheit, iPad-App für Besucher, Smartphone-App
Wer verwendet Proxyclick?
Von Fortune 500 bis MIttelstandsunternehmen, weltweit in mehreren Sprachen verfügbar
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Proxyclick
Bewertungen über Proxyclick
An enhanced visitor experience driven by the team's insatiable appetite to innovate!
Vorteile:
Above all I am most impressed by the continuous innovation that accompanies a Proxyclick installation - it just doesn't ever stop and in my mind demonstrates just how committed and passionate the team is about their product. Proxyclick has elevated visitor management well beyond the simple act of registration... and incorporated notions of security, health and safety, brand promotion, customer communication and privacy. It is also the most globally-minded system we have found on the market... not just by incorporating multiple languages but also by paying special attention to the importance of design. The result is that users of any nationality can use Proxyclick very intuitively (at the kiosk or in the back office). The set up is simple, and the settings are very configurable (without adding needless complexity) to give administrators the flexibility required to customise the product by client (eg, personalised visitor badges or registration flows etc.). In an age where digital technology threatens to eradicate the role of people... it is very refreshing to have a digital technology on the market that compliments our teams' efforts on the ground and ensures they can deliver a more dynamic visitor experience where human interactions thrive.
Nachteile:
Personal data, privacy and data security concerns are an ever-present concern for us and our clients. Not only do we need to contend with the threat of cyber attacks but also being compliant with new legislation (eg, the EU's General Data Protection Regulation). Proxyclick - as with all SaaS products in the marketplace - will therefore need to take their product to the next level to ensure it stays a best-in-class solution.
Best Visitor Management System
Vorteile:
We used to have long winded manual check in process that frustrated visitors and staff. With the amount of visitors coming in all day there was always queues at the front desk. Now with proxy Click the check in process is seamless and convenient with QR codes and not to mention provides increased security for us. It has helped us save costs as we don’t always need a receptionist to man the front desk. Visitors are always super impressed, has transformed the visitor experience. It’s great how we have a log of all visitors that have entered each site and when - we can draw trends from this data and plan for future as we know what days/times are busy.
Nachteile:
Even higher level of customisation for certain features could be good for future
Antwort von Eptura
vor 10 Monaten
Hi Julie, thank you for sharing your experience. We're delighted to hear that our solution has enhanced your visitor experience and improved security for your organization. We appreciate your suggestion for even higher levels of customization for certain features. We value feedback from our customers, and we'll definitely take this into consideration for future enhancements! Thanks again, The Proxyclick by Eptura team.
In Betracht gezogene Alternativen:
Sales & Support Problems
Vorteile:
Easy to use. Robust features. Custom workflows.
Nachteile:
Our experience with support has been poor. Their free trial only is available for their top price tier which resulted in accidentally purchasing a plan that didn't work for us and they refuse to cancel. Plan prices are hidden. The couldn't fix custom badges in regards to images added, we ended up having to delete the images and re-add them over and over, eventually gave up and reverted to text. More recently it took 2 weeks to talk to a human in sales. The ticketing system was in poor condition as they are migrating to a new system. The live chat support isn't recorded or any case created so the next person needs to start from scratch. Their competition is much less costly and offers the same features. Do not buy this product.
Proxyclick - Must have for Frontdesk
Kommentare:
I am René Verhoef, 25y old and a active user of Proxyclick. my first experience with Proxyclick was implementing it for the company i worked for, as IT specialist i found Proxyclick very user friendly, the interface & information available on the website are very easy to understand, but as IT specialist there is enough in dept data to work with.
This makes Proxyclick a unique tool for both the new and experienced employees of a company.
The proxyclick expirience leaves a satisfied visitor, and saves the frontdesk a lot of registration time, this is why it pays itself back within weeks of use. on top of that it gives the Building service a unique enmergency list that's always up-to-date and user friendly, this alone is worth the buy.
iv'e saw Proxyclick in company's from 10 to over a 100 employees, even as replacement for a frontdesk/reception.
there is a lot of room for this tool to be a Must have for companys.
Vorteile:
Professional user expirience Enmergencylist + App Notification SMS / E-mail on arrive Visitor badge / security by photo friendly user interface very helpfull support desk
Nachteile:
Automatic graph (e-mail) each month with a top 5/10 of visited company's, or wich employee had the most visits etc. default no option for migrate the employee's(from other software) to Proxyclick enmergency list - it is posible when letting the employees sign in through proxyclick, yet not perfect.
Very useful product for the comfort of your visistors and for safety
Kommentare: I am happy that we use this product. It is very useful in several areas and gives a professional impression to our visitors.
Vorteile:
It is useful to be automatically notified when your visitors have arrived. Also very useful to be able to respond to this with one click. Furthermore, the product is important in terms of safety: we always know who is in the building. Because this data is stored in the cloud, it is remails available in the event of emergencies.
Nachteile:
Not really anything to mention. If there are problems, it has more to do with external matters than with Proxyclick itself.
Antwort von Eptura
vor 5 Monaten
Hi Jan, thanks for the great review! We're so glad to hear that Proxyclick by Eptura is streamlining and securing your operations, and that it's making a great first impression on your visitors. We really appreciate hearing feedback like this from our customers, and are excited to continue enhancing the visitor experience at your organization. The Eptura team