von Proxyclick4.6/5 303 Bewertungen
Wer nutzt diese Software?
Von Fortune 500 bis MIttelstandsunternehmen, weltweit in mehreren Sprachen verfügbar
Durchschnittliche Bewertung303 Bewertungen
- Gesamt 4.6/5
- Benutzerfreundlichkeit 4.6/5
- Kundenservice 4.7/5
- Funktionen 4.4/5
- Preis-Leistungs-Verhältnis 4.5/5
- Kostenlose Version Nein
- Gratis Testen Ja, Kostenlose Testversion
Cloud, SaaS, Web
Mobile - iOS Native
24/7 (Live Vertreter)
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 2004
Unsere Lieblingsbewertung: „Wir überprüften mindestens 15 der auf Capterra für Visitor Management Software aufgeführten Produkte . Proxyclick war die stärkste und am besten bewertete Lösung. Wir zielten darauf ab, ein Produkt mit einer einfachen, aber reizvollen Besuchererfahrung mit Check-in, speziell versehen mit Kiosk-Funktion, zu wählen, .... "(weitere Bewertungen durch Klicken auf die Sterne).
3 applications beinhaltet: Dashboard für Personal, Empfang und Sicherheit, iPad-App für Besucher, Smartphone-App
- Alarmfunktion / Benachrichtigungen
Die hilfreichsten Reviews für Proxyclick
Bewertet am 29.11.2017
An enhanced visitor experience driven by the team's insatiable appetite to innovate!
Vorteile: Above all I am most impressed by the continuous innovation that accompanies a Proxyclick installation - it just doesn't ever stop and in my mind demonstrates just how committed and passionate the team is about their product. Proxyclick has elevated visitor management well beyond the simple act of registration... and incorporated notions of security, health and safety, brand promotion, customer communication and privacy. It is also the most globally-minded system we have found on the market... not just by incorporating multiple languages but also by paying special attention to the importance of design. The result is that users of any nationality can use Proxyclick very intuitively (at the kiosk or in the back office). The set up is simple, and the settings are very configurable (without adding needless complexity) to give administrators the flexibility required to customise the product by client (eg, personalised visitor badges or registration flows etc.). In an age where digital technology threatens to eradicate the role of people... it is very refreshing to have a digital technology on the market that compliments our teams' efforts on the ground and ensures they can deliver a more dynamic visitor experience where human interactions thrive.
Nachteile: Personal data, privacy and data security concerns are an ever-present concern for us and our clients. Not only do we need to contend with the threat of cyber attacks but also being compliant with new legislation (eg, the EU's General Data Protection Regulation). Proxyclick - as with all SaaS products in the marketplace - will therefore need to take their product to the next level to ensure it stays a best-in-class solution.
Bewertet am 22.7.2019
Much more than just a visitor management system
Vorteile: ProxyClick offers a lot of integration possibilities such as MS Teams, Cisco ISE, Skype,... which are very useful both for the visitor as for the host. The host can be informed via multiple platforms that his visitor has arrived and the visitor enjoys the automated process for Wi-Fi guest account creation. The integration with both ADFS and Azure AD is seamless.
In the past there was a security concern related to the data being kept from visitors which has been solved now by the implementation of the retention period.
The user sync has a minor flaw that the phone number must be in the E.164 format, while other applications used in the company require a different format. Although E.164 is a well known format, it might give issues if you can't use it due to other standards.
Antwort des Softwareanbieters
von Proxyclick an 23.7.2019
Thanks for your review!
I understand how having a mandatory format for phone number can be annoying. At the moment, we do not have another option: our text message supplier requires E.164 format to send the visit reminder and the check-in notification.
However, it's good to know that it can be an issue. We will look into what we can do to improve.
If you have any other question, let us know at firstname.lastname@example.org.
Have a good day,
Bewertet am 1.8.2019
Making my job easier!
Kommentare: The experience is lovely! Our guests are super impressed with "our technology". They all want to have more info about it. It reflects the type of business we are!
Vorteile: Being at the reception of the building on top of many other tasks, Proxyclick made my job easier by "finding" the hosts for me. In the past, I used to have to call on office phone, then text, then call on cell phone, then try email and/or walk around the office to find the hosts.
Nachteile: Some customs screens can (and certainly will!) be more customizable. Ex. we have bilingual (french and english) guests and my custom screens requesting permission to include them in our mailing lists has to have both languages on it bacause we can't make one french and one english depnding on the chose language.
Bewertet am 6.1.2017
Good, but not perfect
Kommentare: I've been an administrator in our company's proxyclick for the past couple of years. Overall there have been vast improvements to the system which i like such as the design and layout. The ability to check people in/out and see real time status has been a life saver. The underlying issues i continue to have with our site security offices are the recurring visits. When a recurring visit is input for an individual/group, the very first day of the visit shows all of the pertinent information needed (i.e. type of access, company visiting, etc). However, all other days of that set recurring access does not show the same details needed. This forces the user to go all the way back to the original start date of the access in order to find out the information, which can be very time consuming and frustrating on an extremely busy day. I would like to see that improve. Another frustrating area from an admin standpoint is the entry of colleagues into proxyclick. This feature is fine if you have an individual only needing to be added to one site, but if you are needing to add a colleague to more than 30 sites it's a bit of an arduous task having to click 'Add Colleague' after clicking under every single location. If there is a way to have an 'Add Colleague To All' option, that would make this new year so much better.
Vorteile: Please see my overall experience comments
Nachteile: Please see my overall experience comments
Bewertet am 25.7.2019
Vorteile: Our guests love being able to sign in and receive a badge when they arrive. It's great that a message is sent to the host when the guest arrives letting them know that their guest(s) has(ve) arrived.
Nachteile: It would be nice to have the program still running without the WiFi. Sometimes the connection isn't working and the program is useless at that point.
Antwort des Softwareanbieters
von Proxyclick an 30.7.2019
Thanks for your lovely review!
I've got good news about the Wi-Fi: our tech team just released a new update of the app, and the offline mode has been improved. Visitors are now queued on the iPad and will sync with the dashboard once the connection is back on.
Make sure you've got the latest version downloaded on the iPad.
If you have any other questions or remark, don't hesitate to write to email@example.com.
Have a good day,