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seit 15 Jahren bei der Softwareauswahl
Bookeo
Was ist Bookeo?
Keine Provisionen auf Buchungen, keine Verbrauchergebühren. Feste Pläne ab 39,95 US-Dollar/Monat. Ein vollständiges Online-Buchungssystem für Touren- und Aktivitätsanbieter sowie Escape Rooms. Integriere Bookeo Widget in deiner Website und Facebook-Seite, um Online-Buchungen und Zahlungen rund um die Uhr und in Echtzeit zu akzeptieren. Definiere Sonderpreise für Jahreszeiten oder Gruppen. Kunden können automatische E-Mail-/SMS-Bestätigungen, Erinnerungen und Überprüfungsanfragen erhalten. Verwalte Mitarbeiter- und Fahrzeuglisten.
Wer verwendet Bookeo?
Nicht vom Anbieter bereitgestellt
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Bewertungen über Bookeo
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Kommentare: Very happy with what I need it for, plus they have wonderful customer service.
Vorteile:
The ease of set up & use. I can charge clients online without wasting time after the session.
Nachteile:
To have more tools available the price increase is too high
Antwort von Bookeo
vor 2 Jahren
Thank you so much for this 5-star review, Ani. We are so happy to hear that you are enjoying Bookeo. We really appreciate you being a customer and helping to share the word about us. Please note that all features are enabled with all plans. Our plans are based on the number of resources, users and bookings/month. Please do not hesitate to contact us should you need any help. We're here for you anytime. Shannon
I like it, but could use a few tweaks.
Kommentare: Customer service is great if you have an issue, problem or don't understand something with setting up or how something works, but as for suggestions or feedback, basically go around what your asking, suggesting, copy and paste a link or tell you it is what it is in a nice way in email.
Vorteile:
Great for barbers, Clean and simple interface. Category dropdowns, next pages - no constant scrolling, Addition feature (to add add-ons with a service vs combos), Terms and Service included in Emails. The automatic booking cancellation, thank you message, Website integration
Nachteile:
Does not work with service duration times, just intervals without a 45min time., No Sms Confirmation for Clients, Can not add additional wording to Reminders, Unable to check on multiple devices at the same time, Payment option choices not by Merchant.
Antwort von Bookeo
vor 12 Monaten
Hi, Thank you for your valuable feedback. Please note that with Bookeo, you can force bookings to start at specific times, and also leave an automatic gap between appointments. If you need to set that the gap should be applied only to some services, then you could use another Bookeo product, that would allow you to set specific settings for each service you offer. You can add custom messages in the booking confirmation and reminder emails. The same account user can be logged into one device at a time. Multiple account users can log into their accounts simultaneously. A business can select the payment gateway they want to integrate and set their payment terms. Please do not hesitate to contact our support team if you need any further assistance Thank you again for leaving your review. Shannon
Very upset
Vorteile:
Easy to use. No customer service when you need it
Nachteile:
Cancelled many months ago only to find out that I was still being charged. When questioned about it they stated that it was cancelled 3 days prior. I did nothing 3 days ago. Today is when I noticed the charges. LIES
Do not solely rely on bookeo
Kommentare: I'm deeply concerned and frustrated by my ongoing experience with Bookeo.com. For the past two weeks, I've been grappling with what appears to be a compromised account. Despite my efforts to communicate my concerns, Bookeo has not provided adequate support, and there is no customer service number to reach them.This situation has not only affected me but also risks defrauding others in my name. I urge caution and advise against using Bookeo as an online booking platform until they can ensure better security and responsive customer support.Account security is a vital aspect of any online service, and the lack of a customer service channel is a significant shortcoming. My hope is that Bookeo takes these concerns seriously and takes immediate steps to rectify these issues. Let's ensure our online experiences are safe and reliable.
Vorteile:
Bilinguisme and the price was pretty good
Nachteile:
UI in the back end is very old looking and makes you feel like you stepped back in time
In Betracht gezogene Alternativen:
Customer Service!
Kommentare: I especially want to thank [sensitive content hidden] . Please recognize her for all her efforts.
Vorteile:
Every time I have a question, I get a detailed response to my question along with more details for potential steps I could take.
Nachteile:
I feel the tutorials could be more detailed and perhaps in video form.
Antwort von Bookeo
vor 3 Monaten
Thank you so much for the excellent review, Leanne! We are thrilled to hear that you are enjoying Bookeo and appreciate your feedback. We're here for you anytime. Shannon
