von Elexio4.2/5 80 Bewertungen
Wer nutzt diese Software?
Elexio seeks to serve churches that are discleship driven and outreach oriented. We service this nation's largest churches, church plants, and everything in between.
Durchschnittliche Bewertung80 Bewertungen
- Gesamt 4.2/5
- Benutzerfreundlichkeit 4.1/5
- Kundenservice 4.6/5
- Funktionen 4/5
- Preis-Leistungs-Verhältnis 4/5
- Startpreis 50,00 $/Monat
- Kostenlose Version Nein
- Gratis Testen Ja
Cloud, SaaS, Web
Mobile - iOS Native
Mobile - Android Native
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 1984
Elexio Database Funktionen
- Integration in die Buchhaltung
- Integrierte Buchführung
- Verfolgen der Teilnahme
- Verwaltung mehrerer Standorte
Die hilfreichsten Reviews für Elexio Database
Bewertet am 23.5.2018
This software has been a huge help in organizing our church.
Vorteile: Ease of use. Development of forms is great. I love the app, and the ability to access the database on my phone.
Nachteile: No ability to test an e-mail before sending it out. No ability to put test data into a form and then delete the data before going live.
Bewertet am 16.12.2016
Happy Elexio User!
I love Elexio! We were using Shelby, which is not user-friendly and not cloud-based (we could not afford Arena). Only 1 person in our office could access reports. Now, from my laptop at home, I can easily send a text or email to anyone or any conceivable grouping of people in our congregation. I can check to see who has read their email, and my admin can send emails from my email address so replies come to me. Members can email all members of their small groups from the web portal (Group leaders can easily send a group text). The phone app makes it easy for lay members to check the directory and events and check in their attendance.
We have not had significant issues with children's check-in. It is possible to do this online or offline, and customer service is available on Sunday mornings.
The access I have to information seems priceless - it is at least worth one employee's salary. As a Senior pastor, I can quickly tell who hasn't attended in any number of weeks, who is in what small group, how frequently people are attending, who lives in what neighborhood, what repeat visitors are currently attending, where we stand on contributions - almost anything I need to know. And I can do it at 10 p.m. from my kitchen table if I need to. I can look up a member in the directory on the app and immediately get directions to their house. Other databases have similar functions; however, we were paying much more for Shelby (+ a calendar program, which we dropped when we switched to Elexio), and I couldn't do any of this. For the price, the ability for any staff or lay member (who is given special access) to have this kind of functionality at their fingertips is well worth it. Of course, it's not perfect. It helps to have an analytical mind to think about how to filter information to get what you want. Elexio staff are available to help with that and will look at what you've attempted and tell you how to tweak it. I mainly deal with customer service over email, so will wait hours or a day for a response. Calling is an option, also. The one improvement I would like to see is the ability to export the calendar feature to our website to use in a monthly format. The way events are listed on the portal is not very helpful. The better calendar feature is available if you buy their website. I do recommend paying for the implementation training if you are moving a significant amount of info from another database.
Cloud-based (can use on PC or Mac)
Makes online giving easy (through web portal or app), including text-to-give
Smooth transition from Shelby
Easy to give database access (and define limitations very specifically) to staff and lay members
Extremely customizable to meet your church's needs (if you pay for implementation training, they will work closely with you to use your church's language, as well)
Nachteile: Events calendar function through web portal is limited - comes in list form, so it's not easy to jump ahead a few months to see when a certain event will be held; there isn't a search function to look for events by name. Functionality is best if you purchase their website product.
Antwort des Softwareanbieters
von Elexio an 24.1.2017
Great to hear from you, Mary! We are honored to be able to serve you with solutions that help ease your daily management! We're glad you made the change! I'm thrilled you're liking the ease at which you can communicate with staff and groups. I also want to share how much I appreciate you sharing your wishes for future development features as we progress! We're always looking to find the items that will really impact your ability to focus on your ministry. Also really appreciate the time you took to detail your experience in your review. Again, we're so pleased to be able to serve you. If you'd like to share anything additionally, feel free to shoot over comments to firstname.lastname@example.org.
Bewertet am 28.2.2017
Kommentare: As a borderline millennial (born in 1983) I am fairly proficient at picking up new things, and being able to figure out the intent of the software designer, and I grew up using actual computers instead of "touch screen smart devices." So for me picking up Elexio Essentials web based Community and Giving has been fairly straightforward. And when I stumble across something I can't figure out for myself there is great Support from Elexio to help me through it. However, there are still some features that could use some serious refinement. There do not seem to be very many report options. It was surprising that the Giving portal was not more thoroughly integrated to the Community page. But generally I like the look and feel of using Elexio Essentials. It has a modern feel and is attractive to the general web and app user.
Vorteile: For someone who is fairly natural and picking up new tech skills, this software is user friendly.
Nachteile: I wish it was more fully integrated between Community and Giving. Users having two separate logins is too much in this day and age when we sign in to so many websites. I would like to see more reporting options in Community/ or more training on using workflows and searches to provide us the updates we want on involvement. I would like the check in feature to take less clicks to check in children to their classrooms. And I would like to be able to assign specific ministry leaders to be able to approve events in specific meeting spaces, instead of just based on tech needs or childcare, etc.
Antwort des Softwareanbieters
von Elexio an 1.3.2017
Thanks for your comments, Emily. We will definitely pass your comments on to the team as we shape the future of the products. We are dedicated to ensuring a fantastic customer and product experience. If you would like to share any additional feedback, feel free to shoot your comments over to email@example.com.
Bewertet am 25.9.2019
Church management made easier
Kommentare: Better tracking of our congregation and able to readily identify needs.
Vorteile: Helpful to be able to group family members, merge individual accounts and also track giving, attendance and other reports you may set up
Nachteile: We had previously used an older version and it was very tasking moving the previous data into the new online version. Don't like not having a version to utilize from the desktop
Bewertet am 28.2.2017
Intuitive Interface with hot and cold features and support
The easy of doing the basics of looking people up from anywhere (phone/computer/tablet) is quick and most of the functions are intuitive and helpful, but most software in this category does that. The elements that should make or break things are a mixed bag. The mobil app is excellent, with integration to maps and phone so you don't have to jump apps, meaning you can look up someone, click their address and pull up directions, or click their number to call and it connects to your phone app to begin the call, without copy or pasting addresses or phone numbers.
However some of their defining features don't work near as well as advertised. The main reason we went with Elexio was there "workflows" which allow you to automate a lot of processes, but unless you have very specific needs that the workflows fit, it may not function as needed. We have worked with customer service a lot, I mean A LOT. To their credit, their customer service is quick, friendly, and responsive. However, it didn't take many phone calls to figure out that not all customer service people are the same. I felt like I was training them a number of times (again, due to the intuitiveness of their software, I had figured quite a bit out) just to get to the problem I was having, only to have them say "oh, yeah, it can't do that, I'll put in a feature request for you." We have put in a number of "feature requests" in the first couple months. Some are for some pretty specific needs on how we do things, but many are things that seem pretty basic.
I will say they do seem to update regularly and have worked well with us.
If you're looking for an intuitive software with easily accessible customer support, then this is a decent product that I would recommend, and we will be staying with it. If you're looking at moving from a similar product for some of their bells and whistles, I would wait a bit until they've worked out some of the kinks. Also, I wouldn't recommend their "coaching/training" package. Again, they have created such an intuitive interface that, unless your staff need a lot of handholding or aren't moderately tech competent, it's probably redundant. Again, nice enough people doing the training, but only about 15-20% of the content of the training was helpful, as we had figured out the other 80% on our own, and it was woefully slow in presentation, definitely not worth the expense.
Vorteile: See my review
Nachteile: See my review
Antwort des Softwareanbieters
von Elexio an 1.3.2017
Thank you for the feedback, Weston. We'd love to hear any additional comments on how we can better approach the training for onboarding folks at different levels of the learning process. I did want to let you know we really utilize these feature requests in our roadmap, so do keep sharing them as we continue to develop the strengthen the platform. Feel free to share any of this at firstname.lastname@example.org. Thanks again!