MastermindPM

von Medical Mastermind

2.5 / 5 13 Bewertungen
MastermindPM

Wer nutzt diese Software?

Small specialty medical practices and medium to large practices looking for cost-saving technology without compromising features or functionality.

Durchschnittliche Bewertung

13 Bewertungen
  • Gesamt 2.5 / 5
  • Benutzerfreundlichkeit 3 / 5
  • Kundenservice 2 / 5
  • Funktionen 3 / 5
  • Preis-Leistungs-Verhältnis 2.5 / 5

Produktdetails

  • Startpreis $280/Monat
  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web
  • Training Persönlich
    Live Online
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten

Angaben zum Hersteller

  • Medical Mastermind
  • https://medicalmastermind.com
  • Gegründet 1984

Über MastermindPM

Medical Mastermind Practice Management and billing software is ideal for solo practitioners or mid-sized clinics with multiple locations. Affordable, and so easy to use. Thousands of doctors and billers have been using Medical Mastermind for more than 20 years. Features include: Centralized patient processing, electronic claims processing, eBilling, scheduler, patient tracking, follow-up, recall, 100s of reports, integration with Labs, EMR. Certified for meaningful use.

MastermindPM Funktionen

  • EMR / EHR (elektronische / medizinische Gesundheitsberichte)
  • Elektronische Rezepte
  • HIPAA konform
  • Inventarverwaltung
  • Medizinische Terminplanung
  • Mehrere Büros
  • Mehrere Ärzte
  • Patienten-Terminplanung
  • Patientenabrechnung
  • Patientenakten
  • Patientenportal
  • Patientenregistrierung
  • Reklamationsabwicklung
  • Überprüfung der Versicherungsberechtigung

Die hilfreichsten Reviews für MastermindPM

Horrible experience. Saw a 40% drop in gross income because of them.

Mit Google übersetzen Bewertet am 17.3.2016
Marc K.
Doctor
Medizinische Praxis
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
Quelle: SoftwareAdvice
2/5
Gesamt
1.5 / 5
Benutzerfreundlichkeit
2 / 5
Eigenschaften & Funktionalitäten
1 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Great initial demonstration. Actually had me convinced that this system would be good for us. I was fooled.

Nachteile: Horrible customer support. Always told that their support lines are closed (we are on Pacific Time, they are on East coast time). After 2 PM, zero support. No after hours support. Support team member's voice mails are always full. We started with them in October 2015, and I am writing this review in March 2016. You would figure that 4 months would be enough to get our billing working. My gross income has dropped by 40% (4 months prior to starting with them, compared to 4 months after starting with them). Their servers are on Central Time, so our wait times are always off by 2 hours (patients that are placed in a room have suddently been there for 120 min). There is absolutely no option to enter address for non-US patients. So if we have a non-US patient (which is not unusual for our practice), we have to enter our own business address, otherwise we can't close the visit for the patient. We were told this would be fixed soon (5 months ago). We have had major issues with billing, having been unable to get claims paid for Medicare Northern California. Their support staff were unable to figure out the problem, until my staff figured it out. They had the wrong PTAN number. When my staff tried to change it, they could not, as only the company could do that. When we called to get it changed, we were told our support was suspended because we did not make our final payment for the software. I tried calling them to let them know that our cash flow was almost non-existent because of being unable to bill insurance based on their errors, but I called at 1:55 PM PT, got only voice mail options, then when I tried calling back at 2 PM, had a new voice mailed that stated that they were closed! I am now at the point of wanting to call my credit card company to see if I can get reimbursed on the purchase price of this poor product.

Nightmare on EMR street

Mit Google übersetzen Bewertet am 12.10.2017
Kenneth R.
Physician
Medizinische Praxis, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
Quelle: SoftwareAdvice
2/5
Gesamt
5 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
1 / 5
Kundenbetreuung
2 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Look for something else if you are interested in anything like quality improvement, PCMH, etc.

Vorteile: Very easy interface for entering patient data. Quick learning curve. Intuitive design along classic SOAP note format.

Nachteile: Very poor analytics and reporting from EMR Side. Not horrible from billing but not great there either. Performance nightmares abound due to poor infrastructure of remote servers.

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