AttendStar

AttendStar

von AttendStar

Wer verwendet AttendStar?

Jeder, der ein großartiges Ticketing benötigt und persönlichen Service wünscht.

Was ist AttendStar?

Wenn du AttendStar verwendest, kannst du mehr Tickets für deine Veranstaltungen verkaufen, da du die Marketing-Tools und Echtzeitberichte erhältst, die du benötigst, um erfolgreich zu sein. Das Unternehmen bietet branchenführende Technologie wie mobile Apps, blitzschnelle Ticketscanner und nutzerfreundliche Software. Der Softwareanbieter steht dir bei jedem Schritt zur Seite. Mit über vier Jahrzehnten Event-Management- und Promotion-Erfahrung für einige der größten Marken und größten Acts der Welt verfügt das Unternehmen über die Erfahrung, die man braucht, um erfolgreiche Veranstaltungen zu entwickeln.

AttendStar – Details

AttendStar

http://www.attendstar.com/

Gegründet 2009

AttendStar – Kostenübersicht

AttendStar bietet eine Gratisversion und eine kostenlose Testversion.

Spotlight_media_placeholder

Kostenlose Version

Ja

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Training

Live Online

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Support während der Geschäftszeiten

Online

AttendStar Funktionen

Ticketsysteme
Angebotsmanagement
Barcode / Tickets scannen
Kartenverkauf vor Ort
Kartenwiederverkauf
Kiosk-Kartenverkauf
Konzessionsmanagement
Kundendatenverwaltung
Mitarbeitermanagement
Mobiler Kartenverkauf
Online-Kartenverkauf
Saisonkarten
Sitzplan
Ticket-Reservierungen
Verkaufspunkt POS
Website-Management
Zuhause drucken

AttendStar – Nutzerbewertungen

Zeigt 5 von 62 Nutzerbewertungen

Gesamt
4,7/5
Benutzerfreundlichkeit
4,8/5
Kundenservice
4,7/5
Funktionen
4,5/5
Preis-Leistungs-Verhältnis
4,7/5
Kelley B.
Chief Financial Officer / Treasurer
Non-Profit-Organisation Management, 201-500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 13.12.2019

"A customer-focused mindset"

Kommentare: Better accountability of revenue and attendance.

Vorteile: I have used three ticketing systems, and AttendStar is by far my favorite for our industry, primarily due to their support. [SENSITIVE CONTENT HIDDEN], in particular, has a passion for our industry (airshows) and he has been very supportive. Having worked with many airshow CFOs, he understands my position and my area of concerns and willingly shares with me the knowledge he has obtained from other customer on similar accounting issues (even issues outside of the scope of Attendstar). He sees both the big and little picture of our business and no detail is missed when it comes to resolving problems. Every time I talk to AttendStar, I always receive something of value; unlike other ticketing companies where I've spent hours of wasted time being transfer from one customer service representative to another, with still no resolution to the problem at hand. Also, there is flexibility with the system and the setup was easy.

Nachteile: Stripe, the merchant account they recommended was not up to par because of their lack of customer service and them trying to hold considerable amount of our money as hostage while they tried to force us to satisfy some unnecessary requirements that was neither documented in a contract nor discussed at inception. But, luckily the merchant can be changed to our preference.

  • Quelle des Nutzers 
  • Bewertet am 13.12.2019
Felicia B.
Owner
Restaurants, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 26.1.2017

"Great Customer Service"

Kommentare: We are a smaller venue and on-line ticket sales are primarily a convenience for customers within the local area. In my opinion, the overall function and ease of use, could be more streamlined to reduce some of the reduncancy when creating an event. I would consider myself above average on a technical level, but there seems to be tedious issues, requiring me to ask for assistance whenever I am creating an event. Having said that, the support we receive from Gary Bradshaw and his quick response at resolving any problems, is excellent. We have not tried other ticketing agencies because of the level of customer service we receive.
To be fair, I have never used another ticketing agent, so I have nothing to compare it to. The reason for 3 Star on Ease of Use is because, while not complicated, it can be tedious and more time consuming than I believe it should.
Having been in business for a long time, even if a particular product or service is slightly higher in cost or slightly lower in quality, it is well worth it when customer service is above reproach.

Vorteile: With nothing to compare it to, not sure I can give a fair evaluation on software.

Nachteile: Redundancies. Too many steps. At this point, with the number of events I have created, it should take less than 5 minutes to set up.
Loading images and getting them to the right size, resolution and added steps to update everytime you make change.
Recommendation would be to allow companies to set up a template and only have to fill in changes to the actual event OR fix Cloning. Whenever I use the Cloning feature, there is always issues that don't make sense.

Antwort des Softwareanbieters

von AttendStar an 26.1.2017

Great comments!! We could make image sizes and cloning better :)

Gary

  • Quelle des Nutzers 
  • Bewertet am 26.1.2017
Krystal O.
President
Non-Profit-Organisation Management, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    3/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Bewertet am 26.1.2017

"Worked well for our small scale nonprofit"

Kommentare: Attend star worked well for us, particularly on our end. However, we ended up using it in conjunction with the larger, nore well known RSVP/Ticketing service for our attendees sake, as they were unsure of the presence of AttendStar. As a matter of convenience for them we coupled our Attend Star campaign with the other to male our project a success.

Vorteile: It was easy to use and provided many options for setting up and promoting an event.

Nachteile: It was a lesser known avenue and therefore left many customers asking questions and feeling sheepish about purchasing/obtaining tickets through them.

  • Quelle des Nutzers 
  • Bewertet am 26.1.2017
Lisa S.
Event Coordinator
Religiöse Einrichtungen, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 12.12.2016

"Andrew Peterson presents Behold The Lamb Of God"

Kommentare: My overall experience with Attendstar was very positive! Customer service was outstanding! They're very helpful in answering questions, adding tickets, verifying ticket refunds, etc... They were awesome from start to finish!
The afternoon of the concert, I printed out our list of attendees to give to those checking in our guests at the front door. The only glitch we had, there were 8-10 ticket holders that when they presented their tickets, it only had their first name. So we asked for their last name, thinking it was probably just a printing area, but the last name was still not on the attendee list. What we soon figured out was with these 8-10 tickets, was their first name was on the attendee list as both their first and last names. For example, Ticket holder #125, order ID 1419943, was listed on the attendee list as Keri Keri. This was not a huge detriment of anything but I just wanted to let you know so you could look into it from your end. We would definitely use Attendstar again!!! Thanks, Attendstar!!!

Vorteile: Very user-friendly - Very detailed - Lots of helpful reports including the profit and loss statement!

Nachteile: Just the one glitch we had with 8-10 tickets having only the first name on attendees ticket and 2 first names on our attendee list instead of first and last name. For example, instead of Keri Johnson, it had Keri Keri.

  • Quelle des Nutzers 
  • Bewertet am 12.12.2016
Maurice V.
Administrator
Non-Profit-Organisation Management, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 17.2.2017

"Thanks for your support!"

Kommentare: I really enjoy using your product. Whenever I have had an issue you were always quick to resolve it. As a result, I really enjoyed using your product. I would recommend it to anyone. For those of you from Canada as I am, they will do your sales in Canadian dollars and deposit the money into your Canadian Bank account.

Vorteile: Easy to use

Nachteile: You fix any cons that I had so there are none.

  • Quelle des Nutzers 
  • Bewertet am 17.2.2017