Wer nutzt diese Software?

Anyone that needs great ticketing and wants personal service!

Durchschnittliche Bewertung

62 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 4.5 / 5
  • Kundenservice 4.5 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 4.5 / 5

Produktdetails

  • Kostenlose Version Ja
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
  • Training Live Online
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • AttendStar
  • http://www.attendstar.com/
  • Gegründet 2009

Über AttendStar

When you use AttendStar, you can sell more tickets to your events because we give you the marketing tools and real-time reports you need to be successful. We offer industry leading technology such as mobile apps, lightning-fast ticket scanners, and user-friendly software. We're in this with you every step of the way! With over four decades of event management and promotion experience for some of the biggest brands and biggest acts in the world, we know what it takes to develop successful events.

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AttendStar Funktionen

  • Angebotsmanagement
  • Barcode / Tickets scannen
  • Kartenverkauf vor Ort
  • Kartenwiederverkauf
  • Kiosk-Kartenverkauf
  • Konzessionsmanagement
  • Kundendatenverwaltung
  • Mitarbeitermanagement
  • Mobiler Kartenverkauf
  • Online-Kartenverkauf
  • Saisonkarten
  • Sitzplan
  • Ticket-Reservierungen
  • Verkaufspunkt POS
  • Website-Management
  • Zuhause drucken

Alternative Produkte

Die hilfreichsten Reviews für AttendStar

Great Customer Service

Bewertet am 26.1.2017
Felicia B.
Owner
Restaurants, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We are a smaller venue and on-line ticket sales are primarily a convenience for customers within the local area. In my opinion, the overall function and ease of use, could be more streamlined to reduce some of the reduncancy when creating an event. I would consider myself above average on a technical level, but there seems to be tedious issues, requiring me to ask for assistance whenever I am creating an event. Having said that, the support we receive from Gary Bradshaw and his quick response at resolving any problems, is excellent. We have not tried other ticketing agencies because of the level of customer service we receive.
To be fair, I have never used another ticketing agent, so I have nothing to compare it to. The reason for 3 Star on Ease of Use is because, while not complicated, it can be tedious and more time consuming than I believe it should.
Having been in business for a long time, even if a particular product or service is slightly higher in cost or slightly lower in quality, it is well worth it when customer service is above reproach.

Vorteile: With nothing to compare it to, not sure I can give a fair evaluation on software.

Nachteile: Redundancies. Too many steps. At this point, with the number of events I have created, it should take less than 5 minutes to set up.
Loading images and getting them to the right size, resolution and added steps to update everytime you make change.
Recommendation would be to allow companies to set up a template and only have to fill in changes to the actual event OR fix Cloning. Whenever I use the Cloning feature, there is always issues that don't make sense.

Antwort des Softwareanbieters

von AttendStar an 26.1.2017

Great comments!! We could make image sizes and cloning better :)

Gary

Andrew Peterson presents Behold The Lamb Of God

Bewertet am 12.12.2016
Lisa S.
Event Coordinator
Religiöse Einrichtungen, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: My overall experience with Attendstar was very positive! Customer service was outstanding! They're very helpful in answering questions, adding tickets, verifying ticket refunds, etc... They were awesome from start to finish!
The afternoon of the concert, I printed out our list of attendees to give to those checking in our guests at the front door. The only glitch we had, there were 8-10 ticket holders that when they presented their tickets, it only had their first name. So we asked for their last name, thinking it was probably just a printing area, but the last name was still not on the attendee list. What we soon figured out was with these 8-10 tickets, was their first name was on the attendee list as both their first and last names. For example, Ticket holder #125, order ID 1419943, was listed on the attendee list as Keri Keri. This was not a huge detriment of anything but I just wanted to let you know so you could look into it from your end. We would definitely use Attendstar again!!! Thanks, Attendstar!!!

Vorteile: Very user-friendly - Very detailed - Lots of helpful reports including the profit and loss statement!

Nachteile: Just the one glitch we had with 8-10 tickets having only the first name on attendees ticket and 2 first names on our attendee list instead of first and last name. For example, instead of Keri Johnson, it had Keri Keri.

Thanks for your support!

Bewertet am 17.2.2017
Maurice V.
Administrator
Non-Profit-Organisation Management, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I really enjoy using your product. Whenever I have had an issue you were always quick to resolve it. As a result, I really enjoyed using your product. I would recommend it to anyone. For those of you from Canada as I am, they will do your sales in Canadian dollars and deposit the money into your Canadian Bank account.

Vorteile: Easy to use

Nachteile: You fix any cons that I had so there are none.

Service Sets AttendStar Apart

Bewertet am 25.1.2017
Whit S.
Owner
Unterhaltung, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We've used AttendStar for multiple events. The software/web UI is easy to navigate and it doesn't take long to master. The feature set continues to improve, and it's clear that the company is continually looking for ways to enhance their product. From my perspective, though, the biggest selling point for AttendStar is how they service their product and value their customers. They are responsive, friendly, thoughtful and you feel like you've got an ally in them -- even though they are filling a particular need, it's clear they want the entire event to be successful. We highly recommend them and mention them to other entertainers and event planners!

Vorteile: It is pretty intuitive -- at least I found it to be. There are more functions and features that have been added than I've taken advantage of -- but I feel that I've gotten plenty with what has long been a part of the package.

Nachteile: There isn't much not to like. I suppose it'd be nice to be able to copy events or tickets a bit easier, but that's a minor issue.

Always great to work with

Bewertet am 12.12.2016
Bernie A.
Pastor
Religiöse Einrichtungen, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I've done several events with AttendStar and greatly appreciate their customer support. They communicate timely and handle any issues quickly and with professionalism. I haven't hosted any concerts for a while but when I do I always reach out to my friends at AttendStar.

Vorteile: Fairly simple to use and the tracking features are great.

Nachteile: Sometimes it takes me a minute to fully understand some of the charts.

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