Patriot Payroll

Patriot Payroll belongs on the short list for any small business looking for an online payroll svc

Kommentare: Very easy setup and it's very easy to run my payroll. Also easy to add and edit employee details. Quarterly tax filings are automatic. Their recent fee increase does begin to lose their edge on competitors that offer similar services at only slightly higher fees.

Vorteile:

The service was very easy to set up (that said, I did choose to move from my prior online payroll service, to Patriot Payroll, on the beginning of a tax year). Running a payroll takes fewer steps than Intuit QuickBooks Online Payroll, which I've previously used. The user interface is intuitive with a ready help function. Good reporting capabilities and it's easy to see what taxes were taken and when they were remitted to taxing authorities. Quarterly reporting is very easy.

Nachteile:

Customer service at implementation was very good. However, subsequent interactions with customer service have been inconsistent in that sometimes their response has been slower or less complete than I'd like. Also, although I don't consider it a "con," Patriot Payroll does deduct from my corporate bank account all payroll taxes the day after each payroll is run, rather than waiting until they are due to be paid to taxing authorities. This means taxes due quarterly are deducted from the corporate account as many as three months in advance. I assume Patriot is making some interest income off holding these monies. This early deduction is something QuickBooks Online Payroll did not do, in my experience.

Patriot Payroll is a must!

Kommentare: As a small business owner, who handles the onboarding and payroll of employees, Patriot Payroll has made this transition so seamless and my decreased a lot of stress.

Vorteile:

I Have been in business for over 20 years and wished I would have switched to Patriot payroll much sooner! It is so user friendly and the customer support, if needed, are very knowledgeable and friendly. I will NEVER change back to ADP or Paychex.

Nachteile:

I can't think of anything negative to say. It has truly made my life, as a small business owner easier.

Get a real company to do your payroll

Vorteile:

It is very inexpensive and takes on clients that have very few employees. Customer service reps are EXTREMELY HELPFUL, polite, and very knowledgeable of the program abilities and shortfalls.

Nachteile:

You can cancel ANYTIME, but then you have to send all the State/Government taxes collect to their respective agencies with the appropriate paperwork. Patriot sends all the taxes back to you to deal with. Some taxes are due annually, due the end of January, so if you want Patriot to file it, you have to keep the subscription until that date. Nickel and diming. If you want them to track sick days, accumulated vacation days etc, it is included. If you want your employees to be able to track it through the online portal, that will cost you additional per month. Check out the list of add-ons to determine what is important to you. They offer QuickBooks import of data, but I have yet to see how anything matches anything on the bank statement. Like taxes are deducted from payroll, they show in a different month than the payroll, and the payroll imports as the gross amount which is not the amount sent to the employee by NatPay. If you use a dummy account in your accounting software (QuickBooks) to run all the payroll functions through, this will not bother you and your accountant will made the journal entry additional adjustments. I could not get my first payroll to reconcile, and it was determined that Patriot made an error and did not collect $ 3.60 in taxes somewhere. I am going with when the taxes were going to be sent to the agency, the error would have been found and corrected (depending on the tax agency, some are sent monthly, some quarterly, some annually.) The next payrolls were done correctly. NatPay is a 3rd party vendor that facilitates the employee direct deposit. If you enter a payroll incorrectly and want to cancel, even seconds later, Patriot says it is canceled, but you have to CALL NATPAY otherwise it goes through. Be sure to not miss the pop-up warning. I was advised they are working on a better solution to make sure it is clear what to do in order to cancel a mistake payroll that was submitted. The site is not all that easy to navigate. There are report and default options that may not be easy to locate how to set. Strongly suggest that you contact customer services and they will walk you quickly through the process. I have worked with 4 different Payroll service companies over the last couple of years. They are not all the same, they each have strengths and weaknesses and wide range of costs. From what I can tell, they all do the payroll functions of collecting and distributing employee payments and taxes correctly. The big difference, besides costs, is what they include in the base price, and if/how they enter this information into your accounting system like QuickBooks. With any payroll service, you always have the option to enter it manually into your system from the paystubs which ensure it is entered how you want it.

Love it! Very user-friendly

Kommentare: Very simple. I have used other payroll services that were much more complex. I love using it.

Vorteile:

It's Simplicity! Very user-friendly. Good support resources as well.

Nachteile:

I would like to receive a notice when my tax reports have been uploaded to the site each quarter. I would've also liked more help with the initial setup of my company.

Payroll Made Easy

Kommentare: Overall, I am very happy with Patriot Softwsre and the cost is reasonable and fair for the service provided. Further, it can be a significant saving for a small business owner who normally relegates the responsibility to a bookkeeper or CPA.

Vorteile:

It is generally simple to use once a standard routeen is established. Coming from a system where I calculated it manually and did my own 941, 940, and state reporting, it was a godsend. I also very much appreciate the support when i did have problems in the past. Very responsive and when by phone, not in broken English.

Nachteile:

Setting up employee advances and repayments is not easy and often is incorrect. It makes helping employees more difficult and has resulted in overdeductions and underdeductions.