ProClass

ProClass

von ProClass

Wer nutzt diese Software?

Membership Organizations, Class and Afterschool Program Providers, Continuing Education Providers, Lifelong Learning, Community Health Class Providers, Non Profit Recreational Education, and Camps.

Durchschnittliche Bewertung

20 Bewertungen
  • Gesamt 4.2/5
  • Benutzerfreundlichkeit 3.6/5
  • Kundenservice 4.4/5
  • Funktionen 3.8/5
  • Preis-Leistungs-Verhältnis 4/5

Produktinformationen

  • Preisinformationen Please contact ProClass directly for pricing details
  • Kostenlose Version Nein
  • Gratis Testen Nein
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • ProClass
  • http://www.ProClassOnline.com
  • Gegründet 2002

Über ProClass

Flexible and easy to use, registration and class management software from ProClass brings key areas of your organization together into a single cloud based system. With powerful registration, membership and class management, and donor management, ProClass helps your organization grow and become more efficient all at the same time.

No transaction fees, no setup fees, with unlimited training and support.

Schedule a free demonstration today.

ProClass Funktionen

  • Absolventen-Management
  • Auktions-Management
  • CRM
  • Freiwilligen-Management
  • Kampagnenmanagement
  • Mitgliedschaft-Management
  • Mobiles Spenden
  • Pfand-Management
  • Spendenmanagement
  • Spender-Management
  • Spendersuche
  • Subventions-Management
  • Tracking von Beiträgen
  • Veranstaltungsmanagement
  • Wiederkehrende Spenden
  • Zahlungsabwicklung
  • Abrechnung & Rechnungsstellung
  • Check-in / Check-out
  • Facility-Management
  • Kinderbetreuung
  • Liga- / Team-Management
  • Mitarbeitermanagement
  • Mitgliedschaft-Management
  • Registrierungs-Management
  • Veranstaltungsmanagement
  • Vermietungs-Management
  • Vertragsmanagement
  • Ausschuss-Management
  • E-Mail Marketing
  • Gebühren-Management
  • Mitglieder-Datenbank
  • Mitglieder-Portal
  • Mitgliedertypen
  • Mitgliederverzeichnis
  • Mitgliedschaftsverlängerung
  • Veranstaltungsmanagement
  • Verwalten von Anwendungen
  • Website-Management
  • Zahlungsabwicklung
  • Anwesenheitsmanagement
  • Klassen-Management
  • Online-Anmeldung
  • Praxis-Protokoll
  • Repertoire-Management
  • Studenten-Management
  • Terminplanung
  • Ausschuss-Management
  • Buchhaltung
  • Freiwilligen-Management
  • Fundraising-Management
  • Gebühren-Management
  • Mitglieder-Datenbank
  • Mitgliedschaft-Management
  • Social-Media-Management
  • Spender-Management
  • Veranstaltungsmanagement
  • E-Mail-Antworten-Kontrolle
  • Katalogisieren/ Kategorisierung
  • Kundenbetreuung-Tracking
  • Kundendienst-Analyse
  • Leistungskennzahlen
  • Live-Chat
  • Self-Service Portal
  • Suche
  • Wissensmanagement
  • Angebotsmanagement
  • Bestückung
  • CRM
  • Datensicherheit
  • E-Mail Marketing
  • Inventarverwaltung
  • Management mehrerer Geschäfte
  • Mobiler Zugriff
  • Multichannel-Marketing
  • Retourenmanagement
  • Review Management
  • SEO-Management
  • Vorlagen
  • Abzeichen-Management
  • Benutzerdefinierte Formulare
  • Eventregistrierung
  • Gruppenanmeldung
  • Kalenderverwaltung
  • Klassenregistrierung
  • Kontaktmanagement
  • Marketing-Management
  • Online-Anmeldung
  • Registrierung vor Ort
  • Rückerstattungsabwicklung
  • Self-Check-in
  • Teilnehmer-Tracking
  • Umfragen & Feedback
  • Zahlungsabwicklung
  • Abrechnung & Rechnungsstellung
  • Anwesenheitsmanagement
  • Dozenten- / Personalverwaltung
  • Elternportal
  • Für Sommer-Camps
  • Kalenderverwaltung
  • Kundenmanagement
  • Medizinisches Management
  • Online-Anmeldung
  • Programm-Management
  • Belegmanagement
  • Kampagnenmanagement
  • Mobiles Spenden
  • Online-Spenden
  • Pfand-Management
  • Spenden-Tracking
  • Spendenmanagement
  • Spender-Management
  • Veranstaltungsmanagement
  • Wiederkehrende Spenden
  • Zahlungsabwicklung
  • Abrechnung & Rechnungsstellung
  • Anwesenheitsmanagement
  • Instruktor-Management
  • Inventarverwaltung
  • Klassen-Management
  • Online-Anmeldung
  • Online-Zahlungen
  • Studenten-Management
  • Terminplanung
  • Verkaufspunkt POS
  • Vortrags-Management
  • Wettbewerbsmanagement
  • Bestätigung / Erinnerungen
  • Gruppenanmeldung
  • Kalenderverwaltung
  • Online-Anmeldung
  • Rabatt-/ Gutscheinmanagement
  • Registrierung vor Ort
  • Umfragen & Feedback
  • Wartelisten-Management
  • Zahlungsabwicklung

Die hilfreichsten Reviews für ProClass

ProClass is Pro!

Bewertet am 21.8.2019
Kia M.
Training coordinator
Bildungsmanagement, 1.001-5.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Using ProClass allows me to streamline some the steps in clients booking corporate on-site training and accepting other forms of payment; besides checks.

Vorteile: The customer service is exceptional. I can call tech support, e-mail or chat on-line. They'll even set up customized webinars for staff learning to use Pro-Class. I did not expect to get such support or a quick response to even my basic questions and even more complex problems. I also like that our clients/students can sign up for classes on their own and make payments using a secure site.

Nachteile: I wish the manual covered more material. But the manual leaves off, the customer service covers.

ProClass has tripled my productivity!

Bewertet am 11.9.2018
Daniela E.
Owner, Program Director
Grundschul- & Sekundarbildung, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
Quelle: SoftwareAdvice
5/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I am very happy with my decision to use ProClass. I recommend it to anyone that has multiple classes, whether large or small. If I could suggest anything for improvements I would ask for a more simplified, step by step How-To section to address common things like refunds, class lists etc. I tend to see things visually and perhaps using visual markers or icons instead of words would make the self-help section more user friendly for non-techies like me!

Vorteile: As a sole proprietor, I do it all, from lesson plans and teaching to marketing and running the not-so-fun parts of the business. I was spending 6 hours of my day just doing data entry and administration while having to keep my office open long hours just to allow parents to come in and register. I thought ProClass was for much larger businesses than my small art program. As my business grew however, I was overwhelmed by the paperwork and I knew I had to hire someone. Instead, I decided to try ProClass for a year. ProClass allows my clients to register for classes day or night, at their convenience allowing me to reduce the time my office has to be open to the public giving me more time with my family. It allows clients to input their own information, reducing errors and my data entry time. In fact, it saved me from having to hire someone just for the data entry! It has organized my recordkeeping, making tax time so much easier. I can now concentrate on my students and my teaching. It allows parents to have clear recordkeeping which they can access themselves. It tracks my communications with parents for easy reference. Well that first year came and went and I am still with ProClass! I am not a techy person and there was a learning curve which I found a challenge as I juggled everything on my plate however, ProClass provided very patient and thorough training, that suited my schedule. The more I use it, the more it feels natural. I am still discovering features and as I can I add them to my knowledge base. I truly appreciate their kind and encouraging customer service team that help me with any questions I have. I look back and wonder how in the world I managed my classes before ProClass!

Nachteile: I had to really think about this to come up with a con to ProClass. I guess for me, it would be some of the technical terminology that I am not familiar with. It does require a time commitment to get to know the program and set it up just right for your business. Again, this isn't really a con for ProClass, more my own limitations of time, knowledge and experience.

If you are looking for an affordable class management software. This is for you

Bewertet am 8.1.2020
Stevie C.
Office Manager
Non-Profit-Organisation Management, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: My experience with proclass has been nothing but wonderful. Whenever I need help with a problem I can contact them right on the live chat button and I have always had the issue resolved immediately.

Vorteile: The overall functionality of the program, it is able to complete multiple tasks at hand. The reports are customized to fit our needs as a non-profit creative arts organization.

Nachteile: The ease of merging contacts would be the next thing they should work on. It is manageable but frustrating without the option. As we have many clients sign up online and switch emails and create new accounts all of the time.

Proclass for Arts Nonprofit

Bewertet am 12.12.2019
Chiara P.
Program Manager
Kunst & Handwerk, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
3/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: ProClass has been a huge asset for us. Overall it is a great system, and the support is really outstanding, so we can always count on having answers to our questions.

Vorteile: Our nonprofit recently started using ProClass to manage our arts programming for all ages. It has been a great asset to help us manage the array of classes that we offer, and has an array of customization opportunities and features that we didn’t have previously.

Nachteile: Sometimes the interface isn’t the most intuitive, and though that does lead to some confusion, support is always available and extremely helpful.

Antwort des Softwareanbieters

von ProClass an 18.12.2019

Thank you for the comments Chiara. we appreciate the kind words about support and are happy that ProClass is working well for you.

We are excited the new user interface we are working on. The customer portal version will be released in January with the administrative interface coming in 2nd qtr. 2020.. We are looking forward to this upgrade to make the interface even easier and more intuitive with new design and navigation elements and updated graphics so we hope that it is helpful to you.

Marketing savvy folks should not use Proclass

Bewertet am 7.3.2018
Verifizierter Rezensent
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
Quelle: GetApp
1/5
Gesamt
1/5
Benutzerfreundlichkeit
1/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Proclass is great if you only have a simple structure such as an art studio only offering art classes. The customer service rep we have is AMAZING....he's been doing his absolute best to try to find work arounds and patches, but as a growing business, this hasn't been a great experience. Though he's really the one we keep going back to. The other reps have tried to be helpful, but none of them have found workarounds or solutions for us and the challenges we face with Proclass were ones that could significantly impact our business.

Nachteile: Proclass is great if you only have a simple structure such as an art studio only offering art classes. However, if you run a series of classes AND are marketing savvy with different offers or complex structure for camps, this is definitely not a system for you. The functionality simply isn't there. The API is a joke. It is not a fully developed API so expect to do some heavy coding.

Antwort des Softwareanbieters

von ProClass an 15.8.2018

While an anonymous review is difficult to respond to as we do not know the circumstances around these comments, we do appreciate the feedback and are pleased that our customer support is rated so highly.

To classify ProClass as a marketing application is inaccurate and misleading. ProClass is not marketed as, nor meant to be a marketing platform such as Mail Chimp or other direct marketing applications and we explain this to every prospect prior to any sale.

We do provide the following features and more to assist with your marketing efforts.

*Unlimited bulk email with customizable templates.
*Unlimited SMS messaging to contacts where mobile provider information is collected
*Comprehensive search features and data mining to allow for targeting of specific demographic groups or class participants
*Easy export of data for use with other tools
*Unlimited and fully searchable user defined fields and customizable data collection forms to allow for extension of the application to include information that is critical to your organization.
*Industry leading relationship tracking across multiple accounts and families.
*Customizable online registration class listings.
*Social media integration
*Online registration and customer portal site language translation
*Read only REST API

These features are successfully in use by hundreds of organizations in diverse industries including summer camps, after school programs, arts organizations, lifelong learning and continuing education, and others with varied and complex scheduling and program structures.

Our API is being successfully used by many clients and allows read only access to a vast selection of data. Customers have successfully used the API to integrate ProClass to their websites as well in house real time video schedule displays and as with other various applications. It is a developer tool and should be used only by qualified developers who are familiar with XML, Json, and Odata standards.

Lies weitere Bewertungen