Wir helfen Unternehmen seit 18 Jahren,
bessere Software zu finden
Rosemark
Was ist Rosemark?
Mit fast 30 Jahren Erfahrung in Hauspflege bietet Shoshana Technologies derzeit eine der effektivsten und bewährtesten Softwareplattformen für Hauspflege an. Die GPS-fähige mobile App bietet eine unmittelbare Verbindung zwischen Pflegekräften und dem Home Office. Die EVV-Optionen gewährleisten die Einhaltung des 21st Century Cures Act. Das System ist an deine Anforderungen anpassbar und wird zu einem erschwinglichen Preis angeboten. Laut Hersteller sagen die Nutzer von The Rosemark System, dass das Team für individuelle Betreuung und Support das beste Team der Branche ist.
Wer verwendet Rosemark?
Nicht vom Anbieter bereitgestellt
Du bist nicht sicher, ob Rosemark das Richtige ist?
Mit einer beliebten Alternative vergleichen
Rosemark
Weitere gute Alternativen zu Rosemark
Bewertungen über Rosemark
Can't beat the Support!
Kommentare: Rosemark has provided flexibility, ease of use and efficiency for scheduling and payroll processes. Overall our experience has been nothing but positive.
Vorteile:
Working with the Support team we have been able to modify the system to fit some of our unique needs. Our staff and clients benefit from the real-time notifications. The ability to quickly communicate with staff and the flexibility of text messaging and email works very well with our team.
Nachteile:
As a Canadian, most US software has difficulty with Canadian tax codes and Rosemark is no different. Again, the support from the Rosemark Tech team has been great and they keep working on it! It would be nice if the Desk top features were also in the Web app but that is a minor quibble!
Antwort von Shoshana Technologies
vor 4 Jahren
Linda, Thank you for your thoughtful comments. Yes, our Quickbooks integration with their desktop version and their online version is pretty cool with the 2-way sync. We are so glad that you find it helpful. The kudos for the support team is much appreciated as well.
In Betracht gezogene Alternativen:
Reliable product with exceptional customer service
Kommentare: Exceptional, very satisfied.
Vorteile:
The user friendly interface, and the ability to configure to my agency specific needs. The staffing is superb at handling any questions immediately. Best software product I have used.
Nachteile:
No cons for our agency. Rosemark has been consistent and no issues have ever arisen.
Antwort von Shoshana Technologies
vor 4 Jahren
Laura, we are so happy that you made the switch to Rosemark. Your comments clearly reflect our company values and underscore the importance of great software and great customer service working hand in hand. In the home care space, anything else just doesn't make sense. Thank you for your kind words.
Honest Review
Kommentare: it's good when it works properly, Lately it has not been saving my work and I have to keep re adding it, sometimes multiple times.
Vorteile:
Ease of adding Clients and Caregivers, and canceling shifts.
Nachteile:
needs more options instead of just Refused shift for the caregiver, need to add Request off, Vacation, working other job.
Antwort von Shoshana Technologies
vor 5 Jahren
Hi Penny, I'm sorry you've been experiencing frustration with the system. We'd like to investigate your issue further, someone from our support department will be reaching out to you shortly. If you have any questions please don't hesitate to give us a call. David
Scheduling software tailored to the in-home care industry
Kommentare: Rosemark is helping us to go all digital rather than having paper forms for everything.
Vorteile:
Rosemark has been a great choice. We used a cheaper software prior to making the change and the advantages have been well worth it. Their customer support is excellent.
Nachteile:
There are functions which are not intuitive and require training to be able to use. Each time I bring on a new employee in the office it takes a while for them to become high level users.
Antwort von Shoshana Technologies
vor 4 Jahren
Dan, Thank you for the review. Your comments help others fine us when they need help. To your point of the intuitiveness of functions, I agree that onboarding an employee is a big endeavor. Understanding home care in general, how you do things at HomeJoy and the complexity of software that encompasses it all, is the core function of our customer care. Our Customer care Team is very experienced and are always available to help.
In Betracht gezogene Alternativen:
Great Product! Great Service!
Kommentare: My organization's experience with Rosemark has been outstanding. They are clearly interested in providing the best service in the industry.
Vorteile:
The ease of use is very important to my organization as we have multiple office workers utilizing the software every day, all day.
Nachteile:
Occasionally, I find a specific report I'd like to generate and am unable to do so. The customer service team at Rosemark is always willing to discuss finding a way to meet my needs.
Antwort von Shoshana Technologies
vor 4 Jahren
Mike, we really do appreciate your feedback over the years. It has helped to inform what we build for our home care agencies but also how we build it. Thank you for your very kind words.
