The Rosemark System

The Rosemark System

von Shoshana Technologies

Wer verwendet The Rosemark System?

Rosemark works with agencies of all sizes, including national or regional companies with multiple locations. Home Care agencies that bill private, insurance, long term insurance, Medicaid

Was ist The Rosemark System?

With nearly thirty years of experience serving the home care industry, we provide one of the most effective and proven home care software platforms available today. Our GPS-enabled mobile app provides a direct link between caregivers and the home office and our EVV options ensure compliance with the CURES Act. The system is customizable to fit your needs and offered at an affordable price point. Best of all, users say that our customer care and support team is the best in the industry.

The Rosemark System – Details

Shoshana Technologies

http://www.rosemarksystem.com/

Gegründet 1991

The Rosemark System – Preisübersicht

The Rosemark System ist verfügbar ab 100,00 $/Monat. The Rosemark System bietet keine Gratisversion und keine kostenlose Testversion. Weitere Preisinformationen für The Rosemark System findest du unten.

Startpreis

100,00 $/Monat

Preisinformationen

Tiered pricing based on scheduled shift hours

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Installiert - Windows

Mobile - iOS Native

Mobile - Android Native

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Support während der Geschäftszeiten

Online

The Rosemark System Funktionen

Tagespflege Software
Abrechnung & Rechnungsstellung
Außendienst Kommunikation
Besuch-Verifikation
Kundenmanagement
Lohn- und Gehaltslisten-Management
Pflegeplan-Management
Pfleger-Management
Terminplanung
Versicherungsmanagement

The Rosemark System – Nutzerbewertungen

Zeigt 5 von 56 Nutzerbewertungen

Gesamt
4.8/5
Benutzerfreundlichkeit
4.6/5
Kundenservice
4.9/5
Funktionen
4.4/5
Preis-Leistungs-Verhältnis
4.6/5
Paul G.
Owner
Krankenhausversorgung & Gesundheitswesen
Verwendete die Software für: Mehr als 2 Jahre
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    Unrated
  • Likelihood to Recommend
    10/10
  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 7.5.2015

"Unsurpassed Quality and Reliability for 10yrs +"

Vorteile: We have been using Rosemark to run our agency for 10+ years now. We first switched to Rosemark from another system because they were not very responsive to our concerns and requests. I have never worked with a software vendor that provides such good service as Shoshana does. I can always call and get help, make suggestions for improvements and brainstorm about better ways of doing things. They understand the industry because they listen to their customers so well. The software itself is very well-built. We never have downtime and we don’t have to worry about software bugs corrupting our data. While all of the systems out there cover the basics, Rosemark has some unique features that stand out. One example is their advance billing capabilities. I can bill in advance, or in arrears or both mixed together and Rosemark will automatically create line item adjustments on invoices to account for changes to the schedule. I haven’t seen anything nearly as powerful as that out in the marketplace. Prior to Rosemark, I assisted a company in developing their advance billing module when they completed it two years later they wanted to charge for using the module. Rosemark didn’t have advance billing 10 years ago either but they said it would be ready for production in 3 months. They delivered the module on time and didn’t charge for its use. Over the years Rosemark has never charged more for a new release or added functionality. The support is incredible always accessible and helpful. Training is unlimited and can be done as a webinar or individually. Other vendors have shown me their software however; they can’t compete with either the functionality or price. I’m also a member of a homecare blog and someone sought recommendations for scheduling software, the most recommended was Rosemark.

Nachteile: I would like a single step to delete a client or caregiver record. However, I understand the danger and possible nightmares that function could cause if used by accident. There is nothing I don't like about the vendor.

  • Quelle des Nutzers 
  • Quelle: SoftwareAdvice
  • Bewertet am 7.5.2015
Debbie H.
Director/Owner
Krankenhausversorgung & Gesundheitswesen, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    10/10
  • Quelle des Nutzers 
  • Bewertet am 21.11.2019

"Customer Service is Key"

Kommentare: We began using Rosemark 10 years ago when we were a small company. Rosemark and their outstanding team of programmers, tech supporter and owners have been an integral part of our growth.

Vorteile: The software is user friendly. The mobile applications are easy and convenient. The reporting systems interact with Word and Excel seamlessly. The notifications are accurate and can be set to multiple users. The thing that sets it apart from the others is the customer service at Rosemark.

Nachteile: When I have had issues with the software, I have called Rosemark and the problems are fixed. After 9 years of use, they have not failed once to address my concerns.

  • Quelle des Nutzers 
  • Bewertet am 21.11.2019
Jill S.
Owner
Krankenhausversorgung & Gesundheitswesen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    10/10
  • Quelle des Nutzers 
  • Bewertet am 26.11.2019

"Flexible System for accurate Scheduling"

Kommentare: This system provided the billing and payroll flexibility we needed at the time we converted. Since that time we have been overwhelmed by the outstanding customer support we have received. They continue to enhance the system capabilities, adding EVV capabilities, adding features related to the loss of the "Companionship Exemption" and modifications to Wage and Hour rules and regulations, providing Forms required by State and Federal insurance and benefit providers, mobile based phone applications, and electronic texting capabilities to reached our employees in fast and efficient ways.

Vorteile: This system is very flexible so that features and use can be customized to conform to the users needs. For example we use the Pending and Completed Tasks to A) monitor employee performance B) follow-up on operational tasks and C) establish weekly and other periodic accounting procedures, among other things. Also we have different types of service and can establish different pay and bill rates at a global level or down to the customer and employee level. The flexibility of the system allows each company to manage their business based on their needs and prioritites.

Nachteile: Reporting, at least the canned type is somewhat limited. You are able to export the data into other applications such as Microsoft Word and Excel and build reporting that suites your needs, however the system provided reports are limited. I believe because the system is so flexible it would be difficult to develop a lot of reporting because many of the users are using features in different ways.

  • Quelle des Nutzers 
  • Bewertet am 26.11.2019
Penny S.
Scheduler
Krankenhausversorgung & Gesundheitswesen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Overall Rating
    3/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Likelihood to Recommend
    6/10
  • Quelle des Nutzers 
  • Bewertet am 21.11.2019

"Honest Review"

Kommentare: it's good when it works properly, Lately it has not been saving my work and I have to keep re adding it, sometimes multiple times.

Vorteile: Ease of adding Clients and Caregivers, and canceling shifts.

Nachteile: needs more options instead of just Refused shift for the caregiver, need to add Request off, Vacation, working other job.

Antwort des Softwareanbieters

von Shoshana Technologies an 23.12.2019

Hi Penny,

I'm sorry you've been experiencing frustration with the system. We'd like to investigate your issue further, someone from our support department will be reaching out to you shortly. If you have any questions please don't hesitate to give us a call.

David

  • Quelle des Nutzers 
  • Bewertet am 21.11.2019
Lola A.
Operations Manager
Krankenhausversorgung & Gesundheitswesen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    10/10
  • Quelle des Nutzers 
  • Bewertet am 26.11.2019

"Review for Rosemark "

Kommentare: Shoshanna delivers what they promise. In my opinion you don't get any better than that.

Vorteile: What I appreciate about the system itself is the ability to not only learn the system in a short amount of time but also to train other staff just as easily. Data entry is a breeze with their tab system. The pending and completed action tabs have been a very utilized tool to keep us organized and on track with deadlines and expiration dates. The scheduling system allows for organized and simple scheduling for clients whose case is either simple or complicated. Tracking in Rosemark is also exceptional. From inquiries for clients, referrals to caregivers. Shoshanna seems to understand this industry and has fashioned the software to make our jobs easier. They also have an IT team that second to none. Their courteous and knowledgeable staff has been exceptional from training to simple questions. They don't pretend to know the answers. If they don't know they say so and research until an answer is found. They have wonderful follow up. Lastly, I find that even updates have been simple to figure out and we call them less and less which makes us more independent.

Nachteile: I can honestly say I love The Rosemark system. They continually update their system by listening to the needs of their clients. There isn't anything I don't like about this software or company.

  • Quelle des Nutzers 
  • Bewertet am 26.11.2019