Wer nutzt diese Software?

For Parks and Recreation Agencies, Recreation and Community Centers, YMCAs, YWCAs, Campus Recreation Department, and Non-Profits

Durchschnittliche Bewertung

34 Bewertungen
  • Gesamt 4/5
  • Benutzerfreundlichkeit 3.7/5
  • Kundenservice 3.9/5
  • Funktionen 4/5
  • Preis-Leistungs-Verhältnis 3.5/5

Produktinformationen

  • Kostenlose Version Nein
  • Gratis Testen Nein
  • Einsatz Cloud, SaaS, Web
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • ACTIVE Network
  • http://www.activenetwork.com/
  • Gegründet 1999

Über ACTIVE Net

Organizations like YMCA's, campus recreation centers, and recreation centers depend on ACTIVE NET software. ACTIVE's membership management software is designed to help you easily input, track and access member data from one centralized system, offering you a complete view of all member activities. Run your membership-related operations efficiently & profitably with a completely scalable solution for large and small businesses.

ACTIVE Net Funktionen

  • Abrechnung & Rechnungsstellung
  • Check-in / Check-out
  • Facility-Management
  • Kinderbetreuung
  • Liga- / Team-Management
  • Mitarbeitermanagement
  • Mitgliedschaft-Management
  • Registrierungs-Management
  • Veranstaltungsmanagement
  • Vermietungs-Management
  • Vertragsmanagement
  • Ausschuss-Management
  • E-Mail Marketing
  • Gebühren-Management
  • Mitglieder-Datenbank
  • Mitglieder-Portal
  • Mitgliedertypen
  • Mitgliederverzeichnis
  • Mitgliedschaftsverlängerung
  • Veranstaltungsmanagement
  • Verwalten von Anwendungen
  • Website-Management
  • Zahlungsabwicklung
  • Ausschuss-Management
  • Buchhaltung
  • Freiwilligen-Management
  • Fundraising-Management
  • Gebühren-Management
  • Mitglieder-Datenbank
  • Mitgliedschaft-Management
  • Social-Media-Management
  • Spender-Management
  • Veranstaltungsmanagement

Die hilfreichsten Reviews für ACTIVE Net

Active Net from YMCA program director

Bewertet am 23.10.2018
Chelsea W.
Program Director
Erholungseinrichtungen & -dienstleistungen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It is great for Ymca use. We use it for membership, programs and childcare. I can use apps and online features to make it easy to check children in and out and parents love the ease of the website for online payments, registration and account viewing.

Vorteile: I love the easy interface. It is user friendly and intuitive. There are many functions and many ways to get what you need done.

Nachteile: There is no “shopping cart” to register for an activity and let them pay later. You can do a payment plan but not a save for later type.

Antwort des Softwareanbieters

von ACTIVE Network an 26.10.2018

Thank you for taking the time to give us a review, Chelsea, it's great to hear ACTIVE Net has worked out so well for your YMCA. We really appreciate the 5-stars!

Implemented and used activenet after switching from CLASS for six plus years. it was quite good.

Bewertet am 4.5.2018
Helen W.
Aquatic Co-ordinator
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
2/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Once I got used to activenet, I really like a lot of what it could do. our initial set up caused problems from the start and we did not properly set up (based on how rep suggested) to maximize ease of use. I love the roster reports, booking was easy to do, as was registrations, membership sales. Editing information on the clients was very easy. when things went well, Activenet worked okay for us. calendar views were an awesome tool to see what was in the facility for the day and the totals reports were really prowerful. it was great to be able to generate reports in a variety of formats.

Nachteile: customer service was slim to none for the majority of our time. We only had a dedicated person for a small window of time to help show us and train us on how to advance the functionality of the programme. initial logistical problems in set up stalled our progress without the product. promises of bridging with current accounting software did not ever happen. As was the promise of bridging with red cross classes, which class did, was another thing that never happened. Helpline improved for last year of use, which was great, but kinda too late. Activenet had a habit of running updates, and not letting us know. Changes to our system would occur and we would have no idea how to troubleshoot and then have to wait several days for help from activenet. (via email or phone) Contract was renewed without our organization being consulted (you cannot automatically renew a contract without consultation) and then, when we heard our fees would be increased, with no promises of anything improved for our end, we opted to seek other software that may better fit our needs. Too bad because there are many many parts of Activenet I really liked, and really miss!

Antwort des Softwareanbieters

von ACTIVE Network an 7.5.2018

Thank you for your review Helen; we're sorry to hear that you were left feeling frustrated by a lack of support and options when it came to your technology. I've passed your feedback along to the head of our ACTIVE Net team for their consideration. We wish you the best and appreciate your valuable insight.

RTP|One - Ski Resort and FB

Bewertet am 17.12.2019
Chris L.
software specialist
Erholungseinrichtungen & -dienstleistungen, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: ACTIVE is helping us facilitate our Ski and Food and Beverage operations. Ultimately we hope to roll it out across our district which includes a very large recreation district along with the previously mentioned operations.

Vorteile: SQL Database
Once you grasp the product/system hierarchy it is somewhat easy to navigate and troubleshoot throughout the system as needed. As far as Ski Resort solutions go, RTP is it.

Nachteile: E commerce platform is lacking in flow and functionality. This seems to be known issue within ACTIVE and is said to be something that will be resolved moving forward. If this is not resolved internally, it can be handled by partnering with someone like AspenWare.

Still working out kinks

Bewertet am 8.1.2020
Felisha D.
Park Manager
Erholungseinrichtungen & -dienstleistungen, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
3/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I like it and will continue to work out the kinks!

Vorteile: It has multiple capabilities that allows maximum options with organization.

Nachteile: It can glitch or delay after modification or change/updates.

Lots of functionality - is it the right fit for your purpose?

Bewertet am 13.7.2017
Laurie M.
Archivist and Digital Librarian
Hochschulbildung, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
Quelle: SoftwareAdvice
3/5
Gesamt
3/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: If your organization needs to handle complex registrations, events like conferences and the like, it's probably one of the most full-featured out there. However, they way it defaults doesn't really apply broadly to other uses, so setup gets difficult, and sometimes you just have to workaround or accept something that doesn't quite do what you want the way you want it. Still, for smaller organizations, it's a good value for the cost. Their fee structure is fair, and lower than most.

Vorteile: Easier to use queries and data reports--they have really worked to make the user experience better in last several years.
Abundant tutorials, many are pretty good, some are redundant or not that informative.
Fulfills its main purpose well and offers functionality to handle rather complex organizational needs.

Nachteile: For our needs to track interactions with our constituents, the system required a lot of workarounds outside of conference management. Membership reports were difficult to set up to get the information needed.
Setup is difficult and complex in general, particularly if your organization doesn't quite fit the model they used to develop the software.
Although we realize they have to have some sort of fee model, to be charged a fee for charitable donations is hard to accept, .

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