Saba TalentSpace

Kommentare: This past June we completed our migration from Saba SEC 5.5 to Saba Cloud. The upgrade process itself was lengthy and at times a bit challenging, but in the end was a success and well worth it. The migration took close to a year (from initial meetings to launch day), and because we were on such an old version of SEC which included customized reports, we found it a challenge to build new processes and functionality to accommodate existing business requirements, given that Saba Cloud doesn't allow for customizations. In the end we chose to export the required data elements using Analytics, and build a separate external system to manage the data. Saba cloud itself was well received by our internal stakeholders and end users. The interface is much more intuitive and we didn't have much resistance or confusion with our staff in using the new system. Also finally being able to properly integrate Single Sign on has been wonderful.

Vorteile: Analytics tool is fantastic and much improved over our previous SEC 55 reporting system! We heavily depend on it to run daily reporting and to export large chunks of data to an offsite system and it has been running quite smoothly. Single Sign on (finally) Is a big plus. For our people administrators the "Proxy user" from people admin has been invaluable for troubleshooting. The interface as a whole is a big improvement and has been well received by our clients.

Nachteile: Coming from SEC 5.5. some things still appear to be the same, and still seem too confusing or clunky:
- Notification system is incredibly flexible, but very confusing to use and extremely time consuming to make changes to. Especially when trying to manage two different locals (EN UK and French Canadian) - especially when these locals are not EN US.
- Completed Courses page: the "Load More" at the bottom of the page is confusing. Even if "Show all" has been selected, the learner still needs to click "Load More" to view other transcripts. Also sorting this list is very limited. Our users have a large collection of courses and had heavily used the sorting features of this page in SEC 5.5

Kommentare: I guess you can tell that I am a very satisifed customer. It's rare to feel like a vendor relationship really serves as part of your team, but the relationship with Halogen Software strengthens with time. I am confident that their team will remain on the cutting edge of Talent Management, providing us with innovative solutions and exceptional customer service.

Vorteile: We originally purchased a tool, but Halogen E-Appraisal has become a significant part of our culture. The product is fully customizable to meet the ever changing needs of our firm. It has provided consistency and accountability throughout our organization. Halogen's team listens to their clients, making our success their primary goal. Their customer support is superb and we continue to be amazed with the quality of each enhancement they roll out. Originally viewed as an expense, our first year of implementation resulted in efficiencies of nearly 400 hours when measured against our prior paper process. We now accomplish a higher quality of talent management with less time spent on administering the process. Our employees view the previously dreaded appraisal process as an "investment" in their career and individual personal development plans ensure that each and every member of our team will receive the training and development necessary to accomplish their career goals.

Nachteile: As a new user in 2004, there were limitations in the product based on the methodology our firm used for performance management. Since that time, the product has met and surpassed my expectations, causing our leadership to stretch ourselves in this area. We have more clear metrics and competencies for each role within the firm and the reporting tools allow us to see progress at all times. We also needed the ability to have multiple roles for each employee and the recent addition of the "coach" will accomplish our objectives in this area. Our firm has historically utilized a full 360 process and originally Halogen did not support the ability to conduct such a process anomymously. We recently completed our annual process, using Halogen's multi-rater tool for the first time and we were extremely pleased with the ease of use and end result of the process. I am sure there will be other issues as we continue to evolve, but we are completely satisfied with Halogen.

Kommentare: Halogen's customer support and implementation teams have been simply amazing to work with. Implementation felt daunting (I'm a team of one that was implementing this for our organization), but the implementation team helped me break it into phases and was with me every step of the way, helping me to create processes and fields to fulfill the vision I had for this system to be used within our organization.

Vorteile: The product is intuitive to use and the support staff works hard with you to determine how to make the technology work best for you and what you're trying to accomplish. The modules are spot on and make it easy for managers and employees to hold and capture 1:1 meeting notes, document goals and progress made, and give feedback across the organization. Other features we've found useful include:
* Talent View provides a quick at a glance org chart
* We've uploaded other documents such as past performance reviews, development resources, etc to individual talent profiles
* Talent Profiles provide employees a way to search and connect with one another in a unique way
* Process reporting is quick and simple - I've never had access to reporting like I do with Halent

Nachteile: * Processes can be tricky to build if you aren't familiar with how the product works - definitely use the customer support team. They are amazing and very, very helpful
* Some modules haven't been able to manage processes as we had hoped. Our bonus structure doesn't fit into the Compensation module so we found that we weren't able to leverage that.

Kommentare: I have been used as a referral and have spoken to or emailed comments (answered questions) to 10 or more credit unions both in canada and te USA. I like the product and I am pleased to answer questions based on my good experience with Halogen.

Vorteile: The system is smart and easy to use both for the end user and the administrators
The functions are intiuitive, fast and simple.
The features provide most of what we need from ease of creating groups, to uploading data, to reports.
The service (support desk) is amazing - one of the best vendors I have ever dealt with: knowledgeable, helpful and efficient
- calls are answered quickly and the two times I choose to leave a call back number the call back was within an acceptable period of time.
When we upgraded (we host our site) the Business Systems manager commented on the amazing support he received 'we could only hope that we provide this kind of service to our members'.
The installation consultant was organized, knowledgeable and asked questions to ensure she understood our needs.
The trainer was knowledgeable and very accommodating to our needs.

Nachteile: We are having difficulty with one division's acceptance of the form and system. Prior to this system they used a Word doc and want to keep the look and feel of a word doc. They want to keep the feature of inputting the objectives, then using the same form for the Interim review & comments and then use the same form for the Final review & comments. They see what was input prior, and make any necessary edits/additions to objectives easily. The one problem we are facing is that we have a process for the beginning of the year - Objective Setting Process. That process has a start and end date of about 3 months. When we hire or someone changes position they need new objectives. We set up a process for those people, however we have learned that when populating data from one process to another (such as from the objective setting process to a review process data can only be pulled from one process, and we have two processes.
And some want more than 3000 characters per text box.

Kommentare: SABA is an outstanding meeting / training tool. We are looking into the SABA Mobile vILT Classroom as it should provide the only part of SABA that we are currently missing!

Vorteile: SABA LMS is VERY FUNCTIONAL, it tracks, records and really does ALL the bells & whistles! Using the vILT Classroom: Facilitators and Learners can BE ON a Video Feed (this helps a lot with assessing the transference of knowledge - you can see them "get it!"), SABA is Engaging, Easy to facilitate, but it takes at least 2 people (don't think, just use two people, you'll see!!!), SABA allows engagement with audience through; Chat, Voice, Annotation Tools Suite, this suite allows Learner ability to annotate directly on the presentation being shown for all to see and SABA offers separate fully functional "Breakout Rooms" for smaller group collaboration. Also we like the ability to attach documents (PPT, Word, .PDF etc.) to vILT Classroom, so they can open or download the needed document DIRECTLY from the same SABA vILT Classroom!

Nachteile: We have the LMS and all that goes with it, we are researching SABAs Mobile vILT Classroom because we have an outside sales force who needs to be able to take meetings/learning on-the-go, from anywhere. Our SABA Implementation requires our learners to be ON their Work PC, on strong broadband connect (WiFi) and wearing headphones. WE WANT our Sales force to be able to take a vILT Classroom Meeting or Training on-the-fly from any of their devices (iPhone, IPad, Android Smartphone or PC/Mac), moreover, we want/need the ability to use over WiFi or Wireless LTE Broadband Connection.