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Was ist Salsa Engage?

Salsa ist eine führende Plattform für die Einbindung von Unterstützern für gemeinnützige Organisationen und bietet ein speziell entwickeltes System für die Automatisierung von Marketing, Fundraising und Spenderverwaltung, das deiner Institution zu Wachstum verhilft. Verwende Salsa Engage mit Salsa CRM oder integriere dein CRM, um effizient und effektiv zu arbeiten. Salesforce-Nutzer? Die Software arbeitet mit allen Salesforce-Standardversionen und dem Non-Profit-Success-Pack zusammen. Melde dich für eine Demo an, um zu erfahren, wie die Kunden im Durchschnitt 28 % jährliche Spendenzuwächse und eine erhöhte Spenderbindung erzielen.

Wer verwendet Salsa Engage?

Salsa bietet seine Lösungen ausschließlich für gemeinnützige Organisationen an. Von Start-up-Wohltätigkeitsorganisationen über mittlere gemeinnützige Organisationen bis hin zu globalen Organisationen führen die Kunden von Salsa die Bereiche Spenderbindung und -gewinnung an.

Salsa Engage Software - 1
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Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Salsa Engage

Durchschnittliche Bewertung

Gesamt
4,0
Benutzerfreundlichkeit
3,7
Kundenservice
4,3
Funktionen
3,7
Preis-Leistungs-Verhältnis
3,8

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
36%
4
38%
3
16%
2
6%
1
5%
Blake
Blake
Operations Manager in USA
Verifizierter Nutzer auf LinkedIn
Darstellende Künste, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

The "favorite child" of the Salsa family

5,0 vor 4 Jahren

Kommentare: I wish that the Salsa family would update the CRM platform to match the workflow, UX, and ease of use to its sister product Engage, which is extremely well-designed. I love working on the Engage platform and hope to see more updates as time allows.

Vorteile:

This is the better of the Salsa products. It offers a "mini CRM" that, while less comprehensive than its sister software Salsa CRM, offers enough functionality to feel like a CRM; additionally, its connectivity to the CRM platform makes it an extremely useful, multi-layered marketing tool that offers solid email, content, and social capabilities, in addition to good fundraising tools.

Nachteile:

The only flaw would be with their P2P program which doesn't offer very extensive coverage on personal progress bars, public-facing donor info, or easy-to-navigate user capabilities. Additionally, I wish Salsa Engage would offer a link to some sort of ticketing software in order to make our events flow better.

Antwort von Bonterra

vor 3 Jahren

Hello Blake! We hope TMI continues to succeed using Salsa Engage for their marketing & fundraising initiatives! As for the Salsa CRM platform, we have ongoing renovations and continue to release new updates and features designed for an improved user experience.

Brittany
Development Director in USA
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Salsa is a GREAT Option for Non Profits with a Budget

4,0 vor 3 Jahren

Kommentare: very positive. they listen to feedback on how to make the system better and investing money into developing it. will work with you to resolves road blocks you might have and create work arounds if needed.

Vorteile:

customer service is an asset! You can get someone on the phone to answer your questions and also a quick response via email. they do a good job investing in updating the system to bring more functions to it. for the price points a great tool that non profits can use for a variety of functions, eblasts peer to peer, donation pages

Nachteile:

wish they had a live instant chat option for questions and also more monthly trainings and how other non profits are using the system to spark networking and be a resource in the industry

Antwort von Bonterra

vor 3 Jahren

Brittany, Thank you so much for the feedback. You'll be interested to know that out support team is adding a live chat option!

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Designed to make Life difficult

2,0 vor 6 Jahren

Kommentare: We have been using it for two years and have done several events and countless email blasts and the learning curve is still way too steep. We frequently have requests for simple things like linking directly to the ticket sales page and we have to wait a year for implementation because the process is in a widget. We will be switching to something more user friendly.

Vorteile:

It was not as expensive as some of the other professional suites.

Nachteile:

This is the most non intuitive program i have ever used. It can do what you need but it is not going to be easy to get there and will take days if you have to go back and forth with the help center. They don't appear to be super compatible with safari. They open helpful windows and the close function will be off screen. Nothing is more frustrating then trying to get something done and have a pop obscure your window and you can't close it. I stopped to write this review because thats where I am and it has happened more then once this year. The help documents on-line frequently do not match the program or the information is obtuse. They will give an instruction but not how to reach the page where the function is buried and the screen shot will look nothing like the current program. Do you assume its outdated or spend an hour looking for the secret portal...It will not be where you logically thing it should be. There query system for generating and outputting mailing lists is cumbersome and takes several steps to achieve what seems like a simple task. If you need to know who was added to your database this year you have to select several pulldowns before you can select the date. If you output the wrong way it will delete the first digit of any zip code that starts with zero. The design engine for email blasts is clunky and leaves too much space between elements that can't be adjusted. It makes for some awkward spacing and alignment.

Laura
Executive Director in USA
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

All in One Marketing Platform

4,0 vor 6 Monaten

Kommentare: Salsa is good, but could be much better if only there was an investment to modernize the platform, standardize common functions, and add additional bells and whistles to improve the likelihood that their existing clients will remain in this highly competitive space.

Vorteile:

Salsa Engage is an all-in-one platform which is good for a small or hybrid staff. There is one console to handle email flows, texting, forms, events, petitions, and peer to peer fundraising.

Nachteile:

Salsa Engage can be a bit clunky, and there needs to be simpler standardizations to forms and fundraisers that optimize the supporters experience.

jeffrey
USA
Hochschulbildung
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: SoftwareAdvice

More Apple, Less PC: Incredibly Robust software, yet needs ease of use

4,0 vor 9 Jahren

Vorteile:

The vast amount of robust capabilities built into the software platform, always finding new ways of accomplishing tasks and eventually easier ways of doing them.

Nachteile:

It has more of a Microsoft/tech geek feel to the GUI and application's use, rather than the Apple business model for ease-of-use right out of the box, that most non-profit volunteers/activists are accustomed to using for getting a task done quickly — the obvious metaphor to me the difference between the mechanic who wants to get under the hood of his new car and tweak and modify like a hot rod, compared to the average person who wants to drive a Honda off the lot, to get from A-to-B effortlessly and reliably without much thought because they have bigger jobs to do than figure out the mode of transporation, that the car is just a tool and you shouldn't have to take multiple mechanic classes to figure out how to drive it. Albeit, Mailchimp is a different platform for smaller email tasks for small groups, yet their ease-of-use GUI model helps the lay person get done quickly and with less confusion. Our IT personnel love the Salsa platform which is all that really needs to be said, yet the people who have to use it on a daily basis compare it to a flight cockpit of endless switches and tabs. For a premiere email database platform that Salsa is, I'm still waiting for emails I send to be fully-responsive and readable on the smallest smartphone. Just not there yet. Mentioned that at the last Salsa training event in San Francisco last fall, which we were told is coming... Still love the software platform. Even though the FAQs leave you wanting and confused with laborious hoops to jump through for answers to problems that mostly don't seem to work, sending a ticket to Salsa gets a quick, friendly response, a great answer and usually a screen capture of what precisely to do in a succinct manner, which should populate the FAQ area instead and the answer model to use. And one last thought, as with the SF training event mentioned here, and the last Salsa conference in Virginia, it was an obvious sea of Apple laptops and iPads across the board at all events, all tables. So, the clientele around DC and elsewhere, the core target demographic for your software that traveled to the conference, prefer out of-the-box, ease-of-use products to get the job done, quickly.