OneLogin

"OneLogin gives me control over my clients logging into apps without us providing the passwords."

Vorteile: We use several cloud applications to support our clients. OneLogin gives me the ability to allow my clients and team members to log into the apps without knowing the password for the app. Whenever team members leave or client agreements end, I can change the passwords and they will no longer have access to the applications. OneLogin helps us to secure data and access. They have many other features that we have not explored.

Nachteile: Several years ago their customer service was horrible. It was so bad, I had to switch to a different single sign on company. I came back to OneLogin once they improved their customer service.

"Secure Platform to Protect Our Data"

Vorteile: We use OneLogin for our computers, to connect remotely, and to sign in to various systems internally. I know that by using one login our systems are secure, and it only takes a minute to sign in. I love that there are no loop holes or tedious steps we have to take to log into our systems with one login!

Nachteile: I assume administrative settings could update this, but I would like to have to "log in" less. We are prompted daily to log in, for security, so I understand. But I wish I could type in my access information once, and access could be granted for all systems, instead of having to be prompted by one login for various systems. This would help employees be more efficient.

"OneLogin makes us super secure"

Kommentare: OneLogin helps us be a tighter knit organization from a security standpoint and gives us a single access point to a heap of internal tools. Remember your password!

Vorteile: OneLogin makes it very easy to login to a suite of internal tools from either desktop or mobile. I am particularly impressed with its integration with Slack.

Nachteile: I understand the tradeoff of convenience for security and that's definitely true with this platform. Sometimes it feels a bit like hoop jumping to get into the software I need to be productive.

"Customizable, One-Step Access "

Kommentare: I use OneLogin nearly every time I use my laptop. I can't imagine the hassle of logging in to every separate service. I especially like how OneLogin is customizable, so the name becomes "your company ONE" and shows a photo of your choice. It is aesthetically appealing and feels personal.

Vorteile: OneLogin provides one-step access to every application my university offers students, including our academic portal, residence portal, campus jobs, and the service desk. The login timeout (to keep my information secure) means I use this product multiple times per day. The OneLogin home screen is customizable, showing a beautiful photo of my campus.

Nachteile: My login times out quite often. I wonder if there is a way to customize when your session times out (after 15 mins of inactivity or 30 mins, etc.) However, I understand this is for security reasons and I appreciate that.

"Bad Customer Support"

Kommentare: We are taking our business to a company willing to respond to support needs and communicate effectively.

Vorteile: Nice User Interface and easy to set up and train on.

Nachteile: Really poor customer service practices. Took a week to get a response to a ticket. When asked about this no accountability was taken but rather blame passed on repeatedly.